On Thanksgiving holiday weekend, as my 18+ years old water heater leaked at very bad timing and…read morebasement was flooded with water. Need replacement immediate. So on Sunday evening I called and talk with Doug Anderson. Per instruction I closed the gas line and water supply to heater. I was able to send pictures of the old HW heater with model number to identify correct height and water capacity of new HW tank and after a few pertinent questions was able to schedule the replacement next morning at 7:30 AM. Doug came on time with new HW heater, he was very, polite and professional with good communication throughout the replacement project. In two hours job was completed and I have Hot water to shower. The quality of the job was fantastic and takes away the old water heater and left everything in very neat and clean condition. If I could give on more than 5 stars I would.

Extra star since the company was very professional but not thrilled with the quality of the work…read morethe techs did. Had them do a tub install with and ran into issues with the overflow drain leaking. A few visits, a visit from a tub repairperson later and still no success. I took a look and lo and behold the bracket was installed backwards from the installation manual and it worked fine after about 40 minutes of fiddling. I'm sure they would've kept coming back until it ultimately got fixed but this had dragged on for over a month and I wanted to get it over with. Also had them do a shower valve which wasn't quite set at the correct depth in the wall, but that's fairly cosmetic and I'm not super bothered by it but someone else could be. I'm sure others will have a fine experience with this company but mine was tough.

I wish there was a 6th star. Kris returned my call, provided me with a quote (that didn't change)…read moreand installed a new hot water system with filtration before three other plumbers even returned my call. Absolutely fantastic service. In a time where people expect less, Midtowne is a welcome breath of fresh air of prompt and quality service at a fair price.

Midtowne Plumbing & Heating did an outstanding job on my upstair bathroom. They repaired a broken…read morecast-iron toilet flange, corrected a water regulator that a previous plumber had installed incorrectly, installed a new vanity, and even replaced the trim work. Kristopher was fantastic--he communicated clearly throughout the process, provided excellent customer service, and his rates were more than fair. Most importantly, the quality of his work was stellar. I couldn't be more satisfied and highly recommend Midtowne Plumbing & Heating for anyone in need of a skilled, reliable plumber.

Fast. Friendly. Reliable. You may look over the reviews for Buss and think, "surely they paid these…read morepeople off to write such kind words on Buss' work and service, right?" And the answer would be no. Matt is actually, legitimately, professionally that good. A rare combination of quick service, friendly demeanor, and professional expertise in approaching plumbing and mechanical challenges. As anyone who's ever had to deal with complex mechanical or plumbing projects knows, there's always more than one way to approach a problem, and Matt's creative and thoughtful approach to these situations is a great way to ensure the work gets done well and within budget. I've used Matt for both servicing of heat pumps and installation of whole house water filters and all situations Matt's been fast, effective, and reasonable on pricing. Compare that other larger providers with longer turnaround times and a litany of subcontractors feeding their over-capitalized organizations where you can't actually interact with another human being without a corporate iPad price quote for services you don't need and a markup, you don't want to pay intrinsically involved. Here's a professional who's legitimately interested in understanding the project and doing the work well.

Great experience! My poor dad's heater and water heater broke at the same time and I was looking…read morefor estimates. Matt was quick and professional and gave me a good recommendation on replacing our water heater with a trusted brand along with a reasonable price. He came through the next day and was did a great job in putting in the new unit. Their work comes with an one year warranty and the product has a lifetime warranty so we don't have to worry again for at least some time. Flexible, responsive, professional, and reliable. My dad is fully satisfied.

We had just bought a new fridge for my grandma and couldn't figure out how to connect it to the…read morewaterline to get water and ice from the front of the fridge. Chris and Andrew came over with smiles and fixed it for us in a quick trip!! So happy with their work. Highly recommend!

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Huge thanks to Brent and Junior from Ostroski Plumbing & Heating for the fantastic maintenance…read moreservice on our boiler and water heater. They arrived on time, were super professional, and handled the job thoroughly. They answered all our questions and left the work area spotless. Outstanding service all around - we'll definitely be using them again in the future!

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Immediate service, quality work, pleasant experience for an ugly problem. Highly recommend.read more

I called on Monday, and they sent a drain person to my house that evening. My washing machine…read morepre-rinse wastewater was spilling over onto the floor. I knew there was a clog somewhere in the pipe and suspected it was close to the P-trap. Arron, our drain specialist, was very clean and professional and did a great job solving my problem, and I cannot tell you how much of a relief this was. He tested the flow into the pipe and made sure there was no leaking from the nut at the bottom of the P-trap. Then he helped me re-level the washer and dryer. I was alone at home at the time as my husband was in the hospital, so I was reluctant to call a plumber for service. I am very happy I did and will call Roto-Rooter again in a heartbeat. Thank you so much.

Warley arrived on time, diagnosed and fixed the problem…read moreimmediately. He tested everything thoroughly. Would highly recommend him and Roto Rooter!

We had a sewer pump cease and were unable to use our plumbing. Derek gave me a quick quote, got the…read moreparts and had the repair completed in under 24 hours for less than the original quote. Great service!!!

Water pressure was low and they came to resolve the issue right before my wife decided to threaten…read moreme with a divorce if it's not fixed.

I had a wonderful experience with this company. They were able to accommodate my scheduling needs…read morefor an evening appointment AND actually showed up on time! They answered all of my questions and were able to fix the issue I was having with my bathroom in a timely manner. They were very professional, kind, and knowledgeable. I still can not believe how affordable their services were/are AND comes with a GUARANTEE!!! Great work-10/10 DEFINITELY RECOMMEND!!

From the owner: Concha's Drain Cleaning Services is a locally owned and operated small business serving all of…read moreLowell, MA and surrounding areas. We specialize in drain cleaning and clog removal. From sewer backups to a toilet simply not flushing, we’ve got your back! We strive for strong customer satisfaction and take pride in our work. Attention to detail and our quality of work is what seperates us from the rest. We’re motivated to get the job done and to get it done right! You want a company you can trust, we’re here for you.

In August of 2021 we purchased a new washer and gas dryer which were to be delivered on September…read more2. Dracut Plumbing came over right after the delivery and reconnected the gas dryer and even included the new ductwork in their price of $200. They were very professional. We had been quoted $1200 by MillTown Plumbing and Heating. What a ripoff they were. I.M. Dracut

Terrible customer service. Was treated disrespectfully, cussed at, and provided no repair…read morewhatsoever. Do not waste your time with these people.