I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

This guys customer service is second to none! They were not able to help us with a last minute…read morerequest, however, they recommended another commercial cleaning company in Walnut Creek who was able to help us and did an stellar job . We appreciate the referral. Thank you Walnut Creek commercial Cleaning Services

The women that came to deep clean the office did a fantastic job! This place has never looked…read morebetter. They were thorough and exceeded my expectations. 5/5

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

They were great, communicative, and did an awesome job cleaning the house. Did a really solid job…read morequickly.

Oh boy. Where do I even start. Scheduled a move out clean for my 1 Bedroom 1 Bathroom apartment,…read morewith a small patio. About ~900 sqft. They arrived 3 hours late and had terrible communication throughout -1pm appointment -1:30 he says they're on the way -1:45 he says they're an hour away -3:00 I text him as they haven't arrived yet -3:30 he says they're parking -4:00 the cleaners finally arrive, 3 hours late -6:00 they're done When I brought up my obvious dissatisfaction with this, he didn't respond until the next day where I was offered $20 off. I value 3 hours of my time at more than $20. If he had said from the start "Hey they are running late", I could have gone and done something else. But they were always "Just right around the corner" so I didn't want to leave and miss them. Also, he said the cleaners "Didn't find a parking lot". The entire outside of the building is a parking lot. The apartment looks more like a hotel. Note the timestamps on the messages I attached. Do not recommend.

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

I don't love writing small businesses less than positive reviews but I feel like transparency is…read morehelpful and important. I was honestly pretty disappointed with the cleaning that Paixao did on my house. First of all they arrived late, which is totally fine if they would tell you that was happening which they didn't. I ended up reaching out to confirm they were coming and was told they were arriving soon. I am fine with not being right on time, but some notice would be nice especially since it was the first cleaning. Second of all they didn't give a price in advance which is fine, they hadn't seen the place and I had not asked. But their price was $100+ what I was quoted and paid before. I am fine with paying more if the job was well done but it simply was not and I feel like for the quality of work, it was way too much. They missed a bunch of spots and completely skipped dusting several areas. The "mop" they used did not clean well or properly and the cleaning solution left a pretty terrible smell. I had to communicate with the owner over text about the issues when they asked if things were okay and I assumed this would get relayed to the cleaning staff. It was not and I had to super awkwardly explain all the issues to them. They also loaded the dishwasher in the worst, most non sensical way I have ever seen and it seemed like they put away some of the stuff with something on their hands as utensils had a shiny residue of sorts that i had to wipe off. Not everything was bad but lots of things were not great and they didn't do basic stuff until I asked them to like vacuuming the upstairs. The funniest thing is my place was not even all that dirty but some of the spots were there were issues like a streak on the floor still remain. The other issue was it was very hard to communicate with them. I completely understand language barriers but in that case, I would expect the communication to go through the company which it did not. So I was left to try to explain things and ask/answer questions and I'm pretty sure 90% of what was said on both sides was ignored because of this. So overall: difficult to communicate, multiple issues with the cleaning itself, high price. I am honestly pretty disappointed and I don't think my expectations were unrealistic. Sad to say I can't recommend them and won't use them again.

The ladies from ALF Professional Cleaning did an absolutely fantastic job cleaning our house. I…read moregave short notice for a next day service and they were able to work me into their schedule. They came and worked for several hours and the job they did was worth every single penny. They cleaned areas of the house that hadn't been touched in such a long time and left them spotless. Would definitely recommend them and hire them again.

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

I'm leaving this review to acknowledge the hard work of our monthly cleaning crew, Laura and…read moreMayelis in our Oakland home. They are always prompt and work very hard. Regardless of how much I "pre-clean", I can always tell the difference after they've been through as the house is left spotless. They work solidly and efficiently while they are here and are very courteous to us and our pets. Thank you, ladies!! You're fabulous!!

I've used Lotus Cleaning Services about 3-4 times over the past few years, and I've consistently…read morehad a great experience. Their admin team is very efficient and communicative. They called me directly to confirm the services I requested and made sure everything was properly scheduled ahead of time, which I really appreciated. The cleaning teams have also been professional and efficient. As soon as they arrived, they assessed the home, figured out their plan, and quickly got to work. They were organized and did a thorough job while still completing everything in a timely manner. One thing I especially appreciate is that they don't simply finish and leave. They waited for me at the end so we could do a walkthrough together and make sure I was satisfied with the cleaning. After using them several times, I've found them to be reliable, professional, and easy to work with. I would definitely recommend Lotus Cleaning Services.

We have been using Clear Clean LLC for our small business in downtown Healdsburg, we are a tasting…read morelounge, and we have been using their services for almost the last six months. They are very efficient, very thorough. Very happy with this company. I would have to say they go above and beyond for what they are charging us. Don't tell them that ha ha just kidding, but we are very excited with this new company as we have gone through a couple of companies that just were not consistent. Communication is a five stars thoroughness is a five stars, consistent cleanliness five stars. Customer service (emails and phone calls ) 5+ stars!

Needed a reliable janitorial company to do my cleaning so I hired Clear Clean. They do amazing work…read moreand don't skip service. I highly recommend them!