If Gus & Ruby Letterpress' high-quality products could be paired with high-quality customer…read moreservice, they would be great. Unfortunately, their poor customer service makes working with Gus & Ruby Letterpress frustrating and disappointing. We worked with Gus & Ruby Letterpress to create an invitation suite and day-of stationery for a formal wedding in Boston. It started out great with an initial meeting in the store. We looked through samples, felt the quality of the paper, and left with exciting ideas for the invitations. Little did we know this would be our last in person meeting, and that even reaching a live person on the phone would be extremely difficult as we moved forward. After our first meeting we submitted ideas and details for the first draft of the wedding suite. Then we waited 14 business days for a first proof. The proof was completely off the mark. The designers at Gus & Ruby Letterpress did not seem to read what we had asked for. For example, one envelope liner option contained fall-colored abstract daisies for a spring formal wedding. We tried to convey our ideas as clearly as possible but the communication channel from us, to our salesperson, to the design team, played out like a game of telephone with a tin can and a string. The message did not get through. After several weeks of revisions, we eventually arrived at a beautiful invitation suite that fit our vision. If communication had been better, we would have reached the final product a lot sooner. During this whole process we never felt like we were a priority, a valued customer, and we often felt dismissed. We continued to work with Gus & Ruby Letterpress for our day-of stationery because there was not time to search out a new stationer and because their products are high-quality. However, it was frustrating to only communicate through email. Our concerns never seemed to be acknowledged by our salesperson. No human ever answered the phone at Gus & Ruby Letterpress. Our overall experience with Gus & Ruby Letterpress fell far short of what we expected from a high-end, custom stationer. I cannot recommend them.

Wandering around Portsmouth after lunch, my friend and I wandered into this store because she loves…read moreall things print-related. Me, not so much unless I'm in need of something, but I tagged along. So glad I did! This is a cute little store with lots of things to catch the eye. Not just the obvious--print services, cards, stationery, etc.--but also things like recyclable bags and other gifty items. I walked out of there with a small size (there was a large variety of bags for different uses) Baggu reclyclable bag I can fold up and pop into my purse for use when I need it. Handy for carrying leftovers from restaurants, quick trips to CVS/Walgreens or other places where you just want a couple of things. In fact it would have been handy for my trip to Gus & Ruby! Next time......

The Willow is in downtown Exeter. I love checking in. I recently went by & checked out their…read moreHoliday delights! This place has a bit of everything. It's tasteful & my cup of tea! Beautiful items for home & other!! Julie is a downtown Exeter Business Owner. Always pleasant, helpful, & easy to chat with. I go to a handful of business's in Exeter. Julie is a definite plus. There's something for anyone with fine taste!! I absolutely love Exeter & got to know a few area business owners. The ones I met are very kind & Julie is 1. This is a shop of distinction! You'll always be able to find a gift that is top notch!! Willow has fine people that are knowledgeable & always willing to answer any inquiry. I highly recommend The Willow for this Christmas or anytime of the year. Superior taste. Merry Christmas to Julie the owner of The Willow!!

Very cute store with home goods and gifts. Well curated and worth popping in. I loved their goats…read moremilk soaps and cards. Bought a Thich Naht Hanh book for a friend of mine.

I have visited this quaint gift/wine shop a number of times. Whenever I go in, the staff is more…read morethan friendly. They have a unique line of varied items and cards. Truly there is something here for everyone. The shop has captured the old town charm of Exeter and brought it into their shop. I would recommend it to anyone interested in having a pleasant shopping experience.

I was disappointed after purchasing a gift and was unable to return it after only two days later…read more. only store credit. I can understand a stricter return policy especially if the items are seasonal and the season is over but this wasn't the case the purchase and return were made before the Christmas holiday. Feels like they know their products aren't that great and trap you into keeping your money. I won't be spending any more of my money here

Stellar customer service and very diverse selection of items. In addition to the hallmarks of…read moreHallmark's stores you get moose potholders and dish towels, local postcards, and "meet you at the beach" plaques strung with twine. Want a magnet to commentate your stay on Congress Street? Stop here. If you have limited space in your suitcase and enjoy friendly banter at the check out, stop here. The display window got me through the door with a cute make-up bag which is waterproof and has a strap inside so it could double as a purse. I can see it paired with black dress at the opening night of a film festival. If you keep a journal or check lecture stationary this store delivers. Glad I stopped in and will shop here again, I'm sure.

As a downtown Portsmouth local I enjoy browsing and shopping in this store. It is a fantastic…read morealternative to the mall (yawn). The card & wrapping selection is consistent and I especially like all the unique gift items and knickknack options. There is a nice photo frame section and I've bought several beautiful frames here. Thanks for the enjoyable buying experience and super helpful customer service - that combined with the central and convenient location earns a solid 4 stars!

If you're like me, you try to get a dated ornament to celebrate Christmas. Imprinted with the year,…read morethese Hallmark ornaments create sweet memories. Traditional icons like snowmen, cookies and characters from Disney, Star Wars and Marvel- they have charm and mark the years that go by all too quickly. This Hallmark shop has a little of everything from ornaments to dish towels, table mats, cards and holiday decor. The only disappointment was that a quarter of their dated ornaments were sold out including the display ornaments. I'm sure COVID put a slowdown on inventory. It's a really nice shop, convenient if you're running a grocery errand next door at Market Basket.

I'm trying to understand what the big draw is for this place. Our hostess took us here and told us…read morehow amazing it is. I'd say there are some cute/ humorous things available to purchase. I'd also say for every item on that list there are 10 junk / ridiculous items of dollar store quality at tourist prices. I didn't see anything I'd say was truly unique. Essentially, it's a joke store, Spencer's, main street store and tourist shop all in one. The goal appears to be adult-ish humor, tho I'm guessing it's around the Ace Ventura level...

Omg this place is fun!!! Not really suitable for children in that there's a lot of adult humor…read more Just be prepared to have to do a lot of explaining. I could have stayed in here for easily two hours however it was getting super crowded. I definitely bought a few things for friends. The great thing about this place is you can also take pictures. Other stores like this in "tourist areas" have a no pictures policy... idk I would highly recommend this place for silly novelty gifts and cards. The prices weren't bad, especially when you consider this is "speciality" stuff. The only staff I saw around were the ones at the register area. They were nice and seemed amused by the conversations and laughter they were seeing throughout the store. I can't wait to go back! Lol

Deborah was fantastic in dealing with all of our invitation and escort card requests. Last minute…read morechanges and requests were no problem. We got so many compliments on our invitations. Deborah's attention to detail and her organization were superb. She truly made us feel like we were her only customers.

I have been going to cymbidium floral for many many years --- they are truly the best of the best…read more whether it's a large or small arrangement it brings so much joy and color into my home. they pay special attention to detail, no filler flowers, and expert level love that goes into everything they create. not to mention their customer service is top tier-- kind, compassionate, lovely women. Simply the best flower shop! thank you for all you do :)

I love this store. I began coming about a year and a half…read moreago, and my visits quickly became a bright spot in my week. The staff are friendly, kind, attentive, helpful, and knowledgeable, and the flowers offered are incredible, thoughtfully sourced, and difficult to find elsewhere. You can order professional arrangements or make your own bouquet out of the flowers sold by the stem. I've been doing the latter, and it's a regular source of joy and creativity for me, and it's absolutely helped with the winter doldrums that often come with being a New Englander. If you need a hostess gift for a party or holiday, there are plenty of options at Cymbidium, ranging from artful seasonal bulb terrariums to tea, macarons, and homemade candles. They also always have lots of user-friendly houseplants to choose from. I've had really good luck with the plants I've bought, including some gorgeous orchids. It may sound corny, but I like knowing that I'm supporting a small business owned and operated by wonderful people, as small brick & mortars that help give a town character are becoming fewer and farther between. I'd rather spend a little bit more for something truly unique and lovely than grab a quick, nondescript bunch of flowers at a grocery store chain. Cymbidium is truly the best, and I highly recommend it!