I can genuinely and wholeheartedly say that the owners, physical therapists, PTAs, billing team,…read morefront desk staff -- heck, even the volunteers -- at Jaco Rehab truly have the patient's best interest at heart. Every single person there is supportive, compassionate, and deeply committed to helping people heal. This is a demanding profession, and you can feel that they chose it because they truly care. Every workplace likes to call themselves a "family," but the team at Jaco Rehab really is an Ohana. They work together like a well-oiled machine, and the result is patients who not only get back on their feet, but leave empowered -- armed with the knowledge and education to care for themselves long after discharge. Their saying is "movement is medicine," and they absolutely embody it.

If you're going to Jaco, here are two questions you should ask before you start:…read more 1. "Will I have the same personal trainer each session?" That's a reasonable expectation. A consistent PT can track your progress, understand your limitations, and adjust your program the way true one-on-one training should. 2. When they ask, "Have you been doing your exercises?" Respond with: "Did you review my data and history before this session?" My experience was being passed between multiple trainers. Without getting into the weeds, no one consistently reviewed my charts before sessions. That matters. Without context, it's impossible to ask the right questions or receive targeted guidance. Each session, I was measured and data was recorded--but no one explained what it meant. I was never told how I was progressing, especially regarding range of motion or outcomes. Jaco uses a high-tech system that allows them to charge a $50 cancellation fee within 24 hours, yet trainers weren't consistently inputting or reviewing data to deliver informed sessions. At one point, the lead PT had to step in mid-session to guide the trainer I was working with on what I should actually be doing. After two months of this, I canceled my sessions and am now looking for another PT provider.

I was a first-time patient and clearly told the clinic I had no prior experience with PT and asked…read morewhat to expect. Despite this, I was not informed that insurance deductibles reset at the start of the year. My appointments were scheduled for 12/20/2025 and 1/2/2026, which caused me to pay my full 2025 deductible for just one visit. There were several opportunities to communicate this - during scheduling, insurance intake, or before the appointment - but it was never mentioned. Follow-up communication was slow, and the response I received lacked professionalism and accountability. No effort was made to resolve the situation; instead, responsibility was shifted entirely to the patient.

The staff at this location is rude, disrespectful, and lies to clients. Run far from them. This is…read morebased off my interaction with 'Destiny' .

Julie was really a great PT, she helped me to regain normal movement in my almost-frozen shoulder…read more She is very patient, and has amazingly strong hands and fingers! She's also kind and has a fun sense of humor, which helps when going through the treatment procedures. After I shared my background with her, she provided me with lots of physiological information which may not be of interest to everyone but that I really appreciated. Hopefully I won't need to, but if I ever need PT again I'd definitely try to get referred here again!

I got referred to Holomua by my PCP back in December of 2024(I believe.) I was skeptical at first…read moreand didn't want to do therapy, but my PCP always told me if I didn't like it, then I can always stop. I was also worried about missing work since I had just started a new job. The staff here was so nice and understanding about that and was able to work with my schedule. The office is located in the Aloha United Way building on the corner of North Vineyard Blvd and A'ala Street. There's a lot of parking in the building itself(make sure to check in at the security desk) and also street parking(metered.) I recently "graduated" from both pelvic floor therapy and physical therapy for my knees. At first I was seeing Julie for my pelvic floor therapy. She was so amazing with helping me figure out the cause of my pain and has taught me how to be more aware and mindful of my body. She also encouraged me to start my running journey. I had mentioned how I was thinking about signing up for some races, but I wasn't sure since I was having all that pain in my pelvic area and my history with pain in my knees. Julie encouraged me to just start running and even gave me some tips for my knee pain. I ended up running and was having problems with my knees again. My PCP sent a referral to Holomua for that as well and that's where I met Steph and Neil(the owner.) Steph and Neil helped me so much with my running journey! I learned a lot and will forever carry all this knowledge with me along my running journey. I've gotten physical therapy services elsewhere before and it didn't help. Holomua made me feel heard and didn't make me feel like I was being a "baby" about all the pain I was having. So far I've ran the King's Runner 2025, Hapalua half marathon 2025, and will be running in the Honolulu Marathon this year as well with the help of Neil's advice and words of encouragement. Julie, Steph, and Neil have been wonderful. I'd highly recommend them to friends and family in the future.

I've been coming here for almost ten physical therapy sessions, and I honestly can't say enough…read moregood things about this place. Everyone is so kind and patient -- including the front desk staff. From the moment I walk in, I feel welcomed and taken care of. Every visit puts me in a better mood, which honestly says a lot when you're dealing with physical therapy. The treatments have really helped, and I've noticed real improvement. The clinic is clean, comfortable, and has such a positive vibe. It's also in a super convenient location, and the free parking is a huge bonus. I'm genuinely grateful for my therapist Jason and the entire team here, and would absolutely recommend this place to anyone looking for physical therapy.

Holistic physical therapy is a very nice place. The friendly receptionist and therapist takes time…read moreto understand the clients every need very professional. I would come back the next time I have body aches. And the location is on the bus line.

Dr. Dean Yoshimoto is AMAZING!!!…read more My mom has been suffering from extreme knee pain for some time now, and even seeing a sports medicine doctor and physical therapists back at home in Chicago, nothing was working - the pain was still there, if not more so, and there was never a clear answer or a treatment plan that was offered by any of the specialists. Here comes Dr. Yoshimoto, who literally decreased my mom's knee pain by 90% after 1 visit. Yes, you heard that right - 90%!!! He was extremely patient, kind, and really broke it down in terms of pinpointing what exactly was going on, what treatment was needed, and what exercises to do at home. He was so shocked and was left speechless that my mom was dealing with inept individuals all this time - clowns, I tell you! Unbelievable. You can tell that Dr. Yoshimoto genuinely cares for each of his patients. He's not the typical physical therapist who gives you some stretches to do, hooks you up to a muscle stimulating machine, and/or gives you a head pad and calls it a day. He actually tries to target the source of pain! I am so grateful that I was able to find him for my mom, and I was actually kind of serious when I told her that maybe she should consider moving to HI permanently, just for him. AHAHAHA Thank you, Dr. Yoshimoto - you are the bomb dot com! +Dr. Dean Yoshimoto! +friendly front desk

Dean Yoshimoto and everyone at the Yoshimoto Physical Therapy Group provide excellent care and…read moreservice! They have provided me with the best physical therapy support ever!! I thought my neck pain and stiffness were so bad it would never improve. But with their care and service I have made. remarkable progress toward an almost full recovery! I give them the highest recommendation possible!!

Many mahalos to the staff especially to lea, Gary, Shaun, Collin and jaisen. They are very good at…read moretheir job and made my physical therapy easier than I expected. Lea helped me with my appointments and with my insurance, Gary directed me to how to perform the ways to recovery, jaisen and collin pushed and guided me to get as far as I could get back to normal. Alot of us wanted to give up and say screw it but they pushed all of us to the limit. They treated us like we were family and that was special. If you have any type of physical therapy go and see them. You won't regret it. Thank you very much for everything you folks have done for all of us. Happy holidays to the staff!!! Your hard work and dedication will never be forgotten!!

My son loves it! Friendly staff and coach Justin is on point. Looking forward to watching him…read moregrow and develop under his guidance and support!

Highly recommend this place! Bart and his staff are very knowledgeable and extremely friendly…read more Their customer service is always exceptional. I have a great experience every time I step foot in that office!

Noe is obnoxious. The vibe in that place is like a high school mean girls club. Bart is supposed to…read moreencourage people but he just seems to be going through the motions like his mind is somewhere else. I have no idea how they lasted this long.

I went to Honolulu Phycial Theraphy for a recovery from an accident last year. Jim was able to…read moreteach me exercises to strengthen my core and lower back. The receptionist was great she was always able to squeeze me in and work around my work schedule.

I was referred to Honolulu Physical Therapy after injuring my knee and wrist while working out and…read morelifting weights. Jim taught me exercises that would build up the muscles around the knee. He also used laser therapy, ultrasound and massage which helped immensely. He is very knowledgeable, has a great deal of patience and actually makes PT fun!!! He also has the nicest staff. I recently had a massage with Neva his massage therapist. It was my first time and she made me feel totally relaxed. I felt so good after that I scheduled another session with her!!! I am on the road to recovery and will soon be working out and traveling the world again soon. Thank you Honolulu PT!!!!! Be sure to ask about their AlterG anti-gravity treadmill, too.

I've only been to the Waimalu location and it is Wonderful! Hi, I'm sure the Kaimuki location is…read morejust as wonderful because sometimes the therapists go from one location to the other. At first I chose this place because of the receptionist I spoke with on the phone, "J". She was so friendly and professional, and I could hear her smile through the phone. When I actually went there, she was still just as wonderful in person. The wonderful continued w/everyone working there. The Physical Therapists & their Assistant are so supportive and patient. They are serious enough, yet have just enough humor thrown in to make you want to show up for your appointments!

I had PT for my plantar fasciitis. My physical therapist was Dr. Ray. He was so kind, friendly,…read moreprofessional, and truly a pleasure to work with. Sessions started with heat therapy, then exercises, then he finished with massage to the affected area. I also worked with several other team members on the exercises on different days and each one was great as well. The front desk staff are very friendly. Music to exercise to was good too! I highly recommend Rehab Therapy Partners if you need PT.