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Elman Retina Group

4.0 (4 reviews)
Open • 8:00 am - 4:30 pm

Services - Elman Retina Group

Eye surgery

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11 months ago

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Tarantino Cho Eye Center

Tarantino Cho Eye Center

2.4(14 reviews)
0.4 mi
•$$

I've had consistently poor experiences at this office despite giving it multiple chances. While the…read morefacility itself is clean, modest, and conveniently located, the front desk staff are extremely rude and unprofessional. They regularly interrupt me while I'm speaking on the phone, use an outright disrespectful tone, and place me on hold for 10 minutes or more almost every time I call. Insurance and billing communication is a mess. No one at the front desk seems to understand insurance coverage or pricing, and I was given incorrect cost estimates for both a 6-month and 1-year supply of contacts. It took roughly seven phone calls just to get accurate information, which is completely unacceptable. To make matters worse, my last two eye exams resulted in incorrect prescriptions. I continued to see blurry even while wearing the prescribed contacts, which meant unnecessary follow-up visits and wasted time. The doctors themselves are patient and pleasant, but the front desk staff and administrative disorganization overshadow any positive aspects of this practice. I truly hope administration seriously retrains their staff on professionalism, patience, and appropriate tone when speaking with patients, because as it stands, this experience is not one I would recommend.

Had lense replacement done, 1 eye great the other eye starburst, when looking at light. I finally…read moreconvinced the doctor that there was a problem, she schedule me for surgery and found that there were wrinkles in the lens, that she corrected. Must be an experience issue. They also charge $50 for a procedure that they do every time that they do not need. I would not recommend this doctor.

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Tarantino Cho Eye Center - TCE

TCE

Tarantino Cho Eye Center
Tarantino Cho Eye Center

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Rutzen Eye Specialists - Outside Entrance

Rutzen Eye Specialists

5.0(10 reviews)
6.5 mi

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

Dr. Rutzen removed an obnoxious eye tag for me today. I am very thankful for the professionalism…read moreand personableness! The procedure could not have gone better, and it is really great the way that he explains everything that he is doing. His assistant and office staff also were perfect professionals. Wonderful experience!

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Rutzen Eye Specialists
Rutzen Eye Specialists - See, right beside the restaurant.

See, right beside the restaurant.

Rutzen Eye Specialists

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OMNI Eye Specialists

OMNI Eye Specialists

1.0(2 reviews)
0.4 mi

I arrived to my appt at 8am. Didn't see the doctor for at least an hour as he was running late. But…read morenobody told us that. The testing before I saw the dr was in a room which had way too much stuff/not working equipment and it was a bit overwhelming. His office/room was the same way. He walked in and was really disheveled and didn't even apologize for being over an hour late. His room also did not look clean. He showed me my eyes with a plastic model that was missing pieces. He also googled eye stuff. Anyway. I absolutely do not recommend him.

do not use this practice under any circumstances. complete unprofessional!!…read more we had an appointment for my daughter and i took off work to be there and after sitting in the waiting room for an hour and a half past our appointment they finally call us back. they do a few tests and put a numbing agent in my daughter's eye just for the doctor to come in and say he doesn't have time to see her because he has an appointment and due to them being short staffed they were running behind so he couldn't stay!!! after i took a day off work to get her there and sat in the waiting room an hour and a half after out scheduled time!! then the doctor says i can go to his other office 45 min away or reschedule. like i'm going to reschedule with these clowns!! do not use this highly unprofessional practice! there are plenty of other doctors around!! P.S. I will say the director called me immediately to apologize after seeing my review which was nice but I fully stand by my review.

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OMNI Eye Specialists

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Elman Retina Group - opthamalogists - Updated May 2026

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