Sarah was very helpful with her recommendations for my cat and dog, home care, and after treatment…read more For the number of customers she was concurrently helping, she did well at triaging efficiently and orderly.

IF I COULD GIVE YOU A NEGATIVE STAR I WOULD, DISRESPTING OUR VETERANS IS NOT ACCEPTABLE EVER!…read moreSo let me tell you of my Aberdeen Wa. adventure this afternoon. We had a meeting in Aberdeen and decided to stop at Petsence to pick up a few things, did it, went back to our car and had time to kill, as we sat there my husband (also a disabled veteran) noticed a couple at the end of the building who he had seen earlier today in our town of Elma (about 20 minutes away) , he told me this guy is a vet, I am going to talk to him while I stayed in the car smoking (don't judge). A good 5 minutes or so and my husband came back to the car and started telling me their story, guy was a homeless disabled vet, he and his girlfriend have been traveling across America trying to get to Alaska to homestead, they were taking a break from the rain feeding their dog and taking the backpack loads off for a few before trying to make it to Westport in hopes of catching a fishing vessel to Alaska. They never asked my husband for anything, there weren't causing trouble, they were merely taking a break out of the rain. My hubby and I both decided to help with a couple of bucks and a pack of cigs, THEY DID NOT ASK US, we just wanted to give a little bit back to another vet., not the first time and it won't be the last, because you see, we have also been to THAT place, that place where your about as low as you can go, we had good people who helped us for no reason other than they are good people and we try to pay it forward when possible. When we help the only thing we ever ask is that when you can, when you see another vet struggling, YOU PAY IT FORWARD also, because sometimes that's all we got, each other. Now, my husband walked back over and they tried to refuse our help, but my husband persisted, I am still in the car and see the hugs start, the look on the faces, that is all the satisfaction I will ever need. THEN ALL HELL BREAKS LOOSE....The, I assume, manager of Petsense came over and told them they had 10 minutes to leave NO solicitors, my husband explained calmly that was not the situation, that this is a disabled veteran that was merely taking a break from the rain as they traveled through Aberdeen, she got more aggressive and loud and then that's when I jumped out of the car. I also tried explaining to her the situation, and told her they were doing absolutely nothing, but all she could say was "that's corporate, not me", I retorted "well your here and we are telling you that is not the situation and this is a disabled veteran, SHAME ON YOU" and few cuss words for frustration and the absolute absurdity of a situation that should not be happening, I grabbed the guy and hugged him and said THANK YOU FOR YOUR SERVICE and turned back to her and repeated SHAME ON YOU several times as she retreated to her "safe space" inside the store and because I cussed at her she said she was calling the cops. Good do it I said, your disrespecting a veteran and I am not going to let you do that! Then we told the couple get your things in our car, we're taking you to Westport which we did. On the way back home we stopped in Aberdeen McDonalds which just happens to be pretty close to Petsense, and ate in the car since we were listening to the Savage Nation. Well low and behold here comes the Aberdeen PD by, then they turned around and parked by us, my husband chuckled "oh, I guess were going to get a talking to" AND that's what happened, police woman was very nice but after we told her what happened she tells me the store lady said their were knives being brandished WTF!!!!!! I said that is NOT true there was nothing like that going on, except my wicked potty mouth which can be pretty cutting sometimes, and my husband being my husband said "why would I brandish a knife when I carry a gun?" lol, classic W.W. So, she lied, I don't know why other than maybe once she got to calling the cops she felt like a DICK and had to make it sound better for her, maybe it was the woman in the next car who offered to buy the couple dog food and said thank you to us before we left with them, maybe it was the people who were listening to the whole thing and weren't too happy that Petsense was treating a vet like this, one we just happened to know. #Petsense this is a small county, though I am a bit of a hermit, my husband is well known all over WA., You can bet this story will be told to all his veteran buddies, and maybe some veterans on FB might share this too, #BoycottPetsense Oh, and Thanks #Petsense, being banned from your store was on my bucket list, didn't think I would fit that in at 58 since we liked to shop there every month. Oh and the PD, well they said the couple had every right to be there, since they were OUTSIDE of your building and not doing anyone any harm, maybe you should inform corporate about that one, you know public sidewalk and all.

I've been going exclusively to Hometown Feed for years now. I really don't know why anyone would…read moreshop at a big-box store or chain for their pet supplies when they could come here instead. When I did some research regarding the best pet food to feed my dogs, I decided on Orijen (a premium, grain free food) and was surprised to see that they carried it! I was figuring I'd have to go to Olympia, or farther, to find it, but nope....this cute little store right in my hometown carries it! Not only that, but they loaded me up with free samples to try. (They do have samples of several other types of food, so if you are trying out something new this is a great place to go.) I also get my cat's food here (Halo) and my dad has purchased baby chicks here as well. They carry tons of different things, for all types of pets. To top it off, their service is impeccable (they ALWAYS greet you when you come in, and carry your heavy bags of food out to your car for you) and they have a loyalty discount program that you can sign up for. LOVE this place and I've recommended it to everyone I know.

seemed decent enough, aisles a bit cramped but i didn't mind. i came in mainly to ask a question,…read morebut the cashier tried to sell me some overpriced ear mite drops (i was asking about ear mites). the fact that they give free dog baths is cool, but come here for the organic food and pet clothes. not my thing, but hey whatever works.

Great experience. Wish the cost for adoption was a little lower but overall a nice place and would…read morehighly recommend. Aberdeen seems to have a stray cat problem so if you're looking to adopt a cat with up to date vaccinations that has been spayed/ neutered this is where you want to go. Be honest and up front about what you're looking for in a cat (big difference between a barn cat and a family cat) and they'll help you find the right one for you.

PAWS of Grays Harbor has been around a long time, serving a very broad area. I have always admired…read morehow much a few volunteers achieve in a no-kill shelter in an old, old house. This is a depressed area with a lot of need but don't let that keep you away from adopting and volunteering yourself. The veterinary care when we adopted our two separate adult kitties in the past 3 years was very good. Animals were well-socialized and exercised--yes, even the cats. Our sweet Harry had been there for nearly a year (or more), formerly named Sonic. He was about 3 years old. This shelter doesn't put down their oldest and most unadoptable cats. There were some extremely aged cats (and probably dogs too), particularly a sweet lil Manx who was able to roam freely. It felt good to take Harry home and open up his world--but he would have had no world to enjoy at all at some shelters. A previous adoption at PAWS of GH was of a teen mommy who had been caring for her babies under a trailer. Just a slip of a thing but healthy, she was super ready to finally have her own childhood in our home. They have both been a joy and comfort--and got along like best friends immediately. Though the animals were not chipped by the shelter, regular veterinary exams were done, immunizations and flea treatments were done properly and there was an exit visit, flea treatment and claw clipping with the vet tech before we signed the papers and left with our new family members. There was also a built-in trial period. The facility is old but clean. Anything anybody could do to help, I'm sure, would be of high value. We will come back to adopt one day, but hopefully not too soon. Thank you, PAWS of Grays Harbor!

We were camping nearby and stopped here in a bit of a panic due to 5 month old mini aussie getting…read moreout of her harness. The gal there was so sweet and understanding and worked to get us into something more suitable. She and her darling Corgi were wonderful! Thank you!

Unfortunately, we will not shop here again. Like others have noted in other reviews, the customer…read moreservice here can be tactless and rude. We've spent hundreds here and was looking to spend more today. Arms full of merchandise, my wife was masked and observing social distancing while she waited patiently for a family making a purchase to get checked out. After the clerk checked them out she excused herself to help a man still shopping. My wife placed her items on the counter and waited. And waited. I was on the other side of the store while our dog met another cute little dog. When the man and the clerk approached the counter the clerk said to my wife that she was going to take care of him first! This encouraged the man to push into my wife's space abandoning any social distancing etiquette. Mind you, my wife was not asked she was dismissed with a curt disdain like she didn't matter as long as the clerk could keep eagerly talking to this man. Was she pushed aside because she was a smaller Asian woman? We'll never know. My wife stepped aside and I went over to her. She was upset and wanted to abandon the purchase completely. We left the store and I went back in the at least let the lady know why we not completing the purchase and why we would never shop there again. Perhaps predictably, she was full of excuses saying in essence that my waiting wife was secondary to the man she was helping to complete a selection. Soured by this experience, we left Seabrook skipping our usual snack and/or lunch when we visit. Because of this clerk, the other businesses lost out, too. As I noted before, others have had bad customer experiences here. Thing is, people go to Seabrook for the experience not for this clerk that evidently lacks manners let alone forcing the an interaction that flouted social distancing protocols. We can get pet merchandise anywhere so now that the experience of being there is ruined, there is no reason to return. Like others, I am sure this review will trigger a defensive and patronizing response that takes no ownership.

I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

Although we get our specialty cat food elsewhere, Mud Bay takes care of all our other needs…read more The store has come a long way from that small feed store to now a regional chain. Yet they've kept the good service of that former feed store self.

The best thing about Mud Bay? How the staff treat pets and their humans. Best service of any…read moreretailer we've been to in years. Always a pleasure and they have what we need. They even helped our dogs for raincoats and fleece sweaters.

F&F is a great, locally-owned pet food store; knowledgeable, incredible nice staff, and, excellent…read moreselection. I always go here.

I went there for the self-dog wash. Very friendly and helpful staff. Great selection of bully…read moresticks and that kind of stuff.

Was in the Shelton area and stopped into this location. This isn't the typical store I'd frequent,…read morebut needed some camping supplies on our way to the site. Although the store was very large and had a variety of items, there didn't seem to be anyone interested in assisting us. Unable to find what we were looking for, we ended up leaving, after 10 minutes in the store... no employee contact. I did enjoy viewing them live chicks they have.

We have spent more money at this location than any similar neighboring business. Not anymore…read more In this particular instance, our son purchased 5 bags of grass seed and a gate in Port Orchard. We had full intentions of using all and did not keep the receipt. It had been less than 30 days when we realized we purchased 2 bags too many and that the gate was dented. We drove 30 minutes to return to Shelton (versus Port Orchard over an hour away). After reviewing the return policy, we did not think we would have any issues. Not only would the store not refund, they offered absolutely no help. The associate refused. When we asked to speak to the manager, the associate disappears, then comes back to tell us her manager will not do anything for us. We are now stuck with unused BRAND new product and Tractor Supply did not honor their store refund policy. I suggest you go elsewhere for your yard needs or you will get treated like a thief. So disappointed!

One of Grays Harbor longest running family business. Customer service can not be beat. If they do…read morenot have what you are looking they will order it for you. Been coming here for at least 45 years and still so for gardening / pet needs. Way more personal than the big stores . Love them

They don't have roses. I bit expensive for what they do have. The bird baths are cute,read more

Excellent, friendly service, good quality items, and reasonable prices, and they are local!read more

Every time we go there, everyone there is polite, professional and helpful. If something is ever…read morewrong, they are quick to make amends. They show appreciation for their regular customers, and the couple of employees with issues that were there, have moved on. We always shop there first and much prefer shopping local. Grateful they're here. We love them!