Sarah was very helpful with her recommendations for my cat and dog, home care, and after treatment…read more For the number of customers she was concurrently helping, she did well at triaging efficiently and orderly.

IF I COULD GIVE YOU A NEGATIVE STAR I WOULD, DISRESPTING OUR VETERANS IS NOT ACCEPTABLE EVER!…read moreSo let me tell you of my Aberdeen Wa. adventure this afternoon. We had a meeting in Aberdeen and decided to stop at Petsence to pick up a few things, did it, went back to our car and had time to kill, as we sat there my husband (also a disabled veteran) noticed a couple at the end of the building who he had seen earlier today in our town of Elma (about 20 minutes away) , he told me this guy is a vet, I am going to talk to him while I stayed in the car smoking (don't judge). A good 5 minutes or so and my husband came back to the car and started telling me their story, guy was a homeless disabled vet, he and his girlfriend have been traveling across America trying to get to Alaska to homestead, they were taking a break from the rain feeding their dog and taking the backpack loads off for a few before trying to make it to Westport in hopes of catching a fishing vessel to Alaska. They never asked my husband for anything, there weren't causing trouble, they were merely taking a break out of the rain. My hubby and I both decided to help with a couple of bucks and a pack of cigs, THEY DID NOT ASK US, we just wanted to give a little bit back to another vet., not the first time and it won't be the last, because you see, we have also been to THAT place, that place where your about as low as you can go, we had good people who helped us for no reason other than they are good people and we try to pay it forward when possible. When we help the only thing we ever ask is that when you can, when you see another vet struggling, YOU PAY IT FORWARD also, because sometimes that's all we got, each other. Now, my husband walked back over and they tried to refuse our help, but my husband persisted, I am still in the car and see the hugs start, the look on the faces, that is all the satisfaction I will ever need. THEN ALL HELL BREAKS LOOSE....The, I assume, manager of Petsense came over and told them they had 10 minutes to leave NO solicitors, my husband explained calmly that was not the situation, that this is a disabled veteran that was merely taking a break from the rain as they traveled through Aberdeen, she got more aggressive and loud and then that's when I jumped out of the car. I also tried explaining to her the situation, and told her they were doing absolutely nothing, but all she could say was "that's corporate, not me", I retorted "well your here and we are telling you that is not the situation and this is a disabled veteran, SHAME ON YOU" and few cuss words for frustration and the absolute absurdity of a situation that should not be happening, I grabbed the guy and hugged him and said THANK YOU FOR YOUR SERVICE and turned back to her and repeated SHAME ON YOU several times as she retreated to her "safe space" inside the store and because I cussed at her she said she was calling the cops. Good do it I said, your disrespecting a veteran and I am not going to let you do that! Then we told the couple get your things in our car, we're taking you to Westport which we did. On the way back home we stopped in Aberdeen McDonalds which just happens to be pretty close to Petsense, and ate in the car since we were listening to the Savage Nation. Well low and behold here comes the Aberdeen PD by, then they turned around and parked by us, my husband chuckled "oh, I guess were going to get a talking to" AND that's what happened, police woman was very nice but after we told her what happened she tells me the store lady said their were knives being brandished WTF!!!!!! I said that is NOT true there was nothing like that going on, except my wicked potty mouth which can be pretty cutting sometimes, and my husband being my husband said "why would I brandish a knife when I carry a gun?" lol, classic W.W. So, she lied, I don't know why other than maybe once she got to calling the cops she felt like a DICK and had to make it sound better for her, maybe it was the woman in the next car who offered to buy the couple dog food and said thank you to us before we left with them, maybe it was the people who were listening to the whole thing and weren't too happy that Petsense was treating a vet like this, one we just happened to know. #Petsense this is a small county, though I am a bit of a hermit, my husband is well known all over WA., You can bet this story will be told to all his veteran buddies, and maybe some veterans on FB might share this too, #BoycottPetsense Oh, and Thanks #Petsense, being banned from your store was on my bucket list, didn't think I would fit that in at 58 since we liked to shop there every month. Oh and the PD, well they said the couple had every right to be there, since they were OUTSIDE of your building and not doing anyone any harm, maybe you should inform corporate about that one, you know public sidewalk and all.

Robin took really good care with Freckles for his first grooming…read more Definitely recommend made next appointment before we left.

Horrible experience. An angry woman who doesn't like her job, I guess. She charges too much money…read morefor no good reason. When we picked up my dog, she was shaking so bad like she had been abused. This woman had the nerve to badmouth my husband and accuse him of things he didn't do, My husband brushes our dog daily, but it wasn't good enough for this snot lady. In the last 50 years, I've had two black labs, a dual papered West Highland, white terrier, and two Maltese mixes. I've gone through some groomers in various states. This was the worst experience ever this woman wants to charge a lot of money, without actually having to groom your dog. Beware of this place.

We wanted to bathe our dog after a few days on the beach, and this place was great! The owner is…read morefriendly and helpful, the place is clean, and our dog is still super soft after almost 2 weeks!

They trimmed my little dog's nails the other day, and neglected to tell me that they hit her vein…read moreon one of her toes. My little doggie told me when we got to the car! And I saw where they had put some powder on that toenail, and that night she dripped a couple of drops on my sheets. They claimed that they are very careful not to do that but they did it big time, and then failed to be honest about it! Scary!

Senior Shih Tzu after leaving groomer. On ride home car looks like I murdered a small animal. She…read moreseemed fine when I picked her up but 30 min ride home was not. I did not realize her whining was pain until she jumped up front and I saw blood and she she started getting sick. Groomer said they would never have sent her home like that. Well they temporarily stopped the bleeding but it didn't last. When I got home had to call vet to find out how to stop bleeding. Blondie's said bring her back. NO, I will take her to vet if it doesn't stop. She has laid on my lap and cried now all that afternoon and next day. Today I got a better look and two of her nails are an 8th of an inch long. Look at a measuring tape and tell me that is okay! It's not. She will not be returning. Report card said she was great and did everything asked of her. In 11 1/2 years I have never had this happen.

I'm new to the area so I was clueless about where to get my dog groomed. He is sensitive and I…read morewanted a place that would be nice and gentle with him. I was not disappointed. They did an amazing job on my 25 lb. Maltese mix. He looked amazing! The groomer was so nice too.. you can tell she really loves animals. Plus it's a nice drive. And her price was very reasonable . I will be taking him there again.

Just don't go.. they have to be the worst ever.. cant keep an apt. keeps tou waiting. and it…read moresmells like urine.. Save yourself the teouble.. And your dog

flaky and doesn't call you back. Three separate times my apt was altered or canceled. she locks the…read moredoor and if you show up on time or early you sit there and wait and wait. I was busy she says..five minutes after my scheduled drop off..hands down the worst run business I've ever encountered. Go somewhere else.

Called to book an appointment. Voicemail says not taking new clients or large dogs. Also says they…read moredon't answer the phone during business hours and to leave a message. I have a husky who just needed his nails trimmed and was unable to book an appointment.

They are friendly and timely. They did a very good job grooming our golden retriever..read more

I took in my dog and was so pleased with the results! The owner works hard and cares about…read more the pets.My puppy that I adopted, was a rescue and her state of condition was a mess. I asked for the works to help clean her up. The dog I took in was not the beautiful one that came out. Thank you so much.I have a bad hip and the groomer actually loaded the dog and her traveling case in the car for me. Very busy place,will use again.

This place is horrible my dog came home with a blown vessel in her eye and as scared as she can be…read moreand my other dog was so scared to come back a second time she practically jumped away from the women when she reached out to take her I really don't trust these people the place is dirty and the staff are completely inhumane to animals.

We have brought our dogs to Freedom Acres Kennels twice and it was a wonderful experience! We have…read morespoiled dogs and they were well fed and happy when we got back from our vacation. We were gone for a week each time. We would not board our dogs with anyone else :)

we needed a good home for our rescue buddy while we took a trip to celebrate our wedding…read moreanniversary. Jessica impressed me early on. Her sense of care to create a safe place for our beloved family member was inviting. After meeting and having a test run I was glad I found this lovely place. Especially glad I could support a fell vetera's business. I fully recommend Freedom Acres if you're looking for a safe space for your loved ones.

Very caring and gentle with my horse. I would highly recommend their services. Easy to deal with.read more

I want to start by saying that I can't have kids and losing my dog was like losing a child. I…read moreunderstand that not everyone gets that but Diesel was much more than my dog, he was my best friend, my companion and my support animal. My parents considered him their grandson! To get to the point, dealing with Petland was incredibly insensitive as if they could care less. When they left a voicemail that he was ready for pick up, the lady finished the call with "what the fuck was that..." CLICK! I walked out of the "shop" with a blue plastic bag as if I had picked my dog up a bone or toy from the pet shop. The sincerity should be no different if you're picking up your family member vs. a precious family member (animal). I will never deal with Petland in the future and will be making a formal complaint with the owner!