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    Elm City Cab

    1.0 (2 reviews)
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    1 year ago

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    L. L.

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    1 year ago

    dispatcher is a really nasty rude lady. will never call them again. assumed i could not pay and hung up on me.

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    L. L.

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    K's Taxi - back  2nd outside and 3rd from in the car after he told me its $60 roundtrip Clinton to Waterville (double the price past 2.5 years)

    K's Taxi

    2.8(40 reviews)
    0.6 mi

    I contacted K's Taxi, and they initially said a driver would be right over. After waiting an hour…read morewith no update, I called three times--each call was disconnected. Two hours later, I discovered the driver's car had broken down, but no one from the company reached out to inform me. By that time, all other local taxi services were closed, and Uber was unavailable in the area. I'm very disappointed with the lack of communication and overall customer service. It's also extremely frustrating that most taxi companies in this area close by 6 PM. The transportation options here are truly lacking. I forgot to mention i contacted them at 5pm, and watched them leave the location at approximately 7ish? Never got a confirmation canceling my appointment.

    We needed a taxi this weekend to get to and from a time sensitive reservation…read more We went over all the details with the proprietor beforehand so he knew the distances and gas required. We were told it would take the driver 20 minutes to get to us. The day we needed to be picked up for the first leg of the trip. No one shows up at the agreed upon time. 10 minutes later I call. I'm told the driver will be there soon. No driver shows up for at least 40 MORE MINUTES. I do not know when or if the driver ever showed up because after 50 minutes of waiting we had to drive ourselves to avoid being late. The problem is I had already paid in advance for a service that went undelivered. This means he originally knew the driver would not be there in "10 minutes" and instead of panicked waiting we could have just found another solution. No apology. No offer to make things right. They did not come close to delivering on the service. There are not a ton of options in town but there are definitely better options than this. I basically donated $100 to this guy only for him to cause a major inconvenience.

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    K's Taxi - Shows the calls I missed.

    Shows the calls I missed.

    K's Taxi
    K's Taxi - Photo is of the taxi parked in the parking lot across from parking lot pick up location, never called me to cancel, just ignored all my call

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    Photo is of the taxi parked in the parking lot across from parking lot pick up location, never called me to cancel, just ignored all my call

    Elm City Cab - taxis - Updated May 2026

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