Rachel has been our toddler's primary care provider since birth, and we absolutely love her. She…read moreprovides an amazing combination of knowledgeable, compassionate and empowering care. She clearly knows what she's doing and, of course, performs thorough examinations. She's extremely skilled at communicating what will happen at each appointment, her findings, expectations and next steps. We had a challenging first 6 months with our little one that involved concerns around weight gain, growth, feeding, and digestive discomfort -- i.e. basic survival -- and Rachel was the perfect medical ally.
In hindsight, there was a lot of stress around the advice we received and what we were attempting to implement at home, which probably could have been avoided (e.g. frequency and amounts of feedings) if I'd known what questions to ask. But I attribute that to a misalignment between my expectations for what a medical provider is able or should be advising and the support we really needed on a daily basis. Unfortunately, there just aren't many other places to turn for that kind of advice, even among postpartum doulas.
So with all that said, I would recommend Rachel to anyone in a heartbeat, especially to first-time parents who would appreciate that extra touch of kindness and concern. We never feel rushed in our appointments, and she genuinely cares how we're doing as a family beyond the requisite pediatrics. She makes an effort to connect with us parents every time.
We've had a couple appointments with Dr. Glynn, who I would characterize as 'nice enough', but Rachel's a pretty hard act to follow. Dr. Getzelman is not taking new patients, so you probably won't see her if your family is new to the practice.
The service is definitely expensive; we happen to be blessed with amazing health insurance. We even take regular advantage of their home visits, which have been a boon to our sanity. The office is pleasant, but it'll always feel cold and sterile compared to the comforts of home, especially to our cautious youngster. We're also extremely COVID cautious, so the home visits have felt safer in that regard, too. If their services are within your budget, it's definitely worth considering; you'll receive kind and competent medical care for your extra money spent.
