Always great customer service each visit I have here at this location. The staff here are very helpful and friendly. Parking: There is playing card game in the plaza and walking distance to the store. Selection: Have a lot of assortment of factual pieces and also very affordable for the value! I highly recommend shopping here for all basic to special occasion needs. read more

Ella Plus - Officially closed their doors - Women's Clothing Near Me - San Jose, California

Nicole was the one who helped us! She was beyond helpful. The store is super clean, organize, all general great clothes and affordable

Love the new location and convenient at Oakridge mall by Bath and Body works! Check them out they have all sizes and beautiful clothes

I have been coming here for ages and I always find cute outfits. I love that it's a plus size store and always a big variety of clothing . The staff is super friendly and helpful. The clothing prices here are also very reasonable. It's located in area where parking is always available and no hassle to get in or out of the store like most places . read more

This place has been here forever. The girls are not the nicest, but just come in, mind your business, grab what you need and get out. The prices aren't cheap either, but this place is great for a last minute outfit for my plus size girls. read more

very good store. good price good quality. my mom has been coming to this store for years and loves it. the workers here are also nice and respectful read more

So this is a plus size women's clothing store. They have really cute dresses, pants, shirts, shorts, jackets, body suits, rompers and accessories. They have casual and clothes that u can wear to the club. The only thing I don't like is the bad customer service the older thin Asian woman in the store has for the customers. She has no willingness to help anyone. I think she might be a manager or supervisor. The other thing is their return policy sucks. So it is no cash back (which i s fine) but u can only exchange an item one time using that store credit once and you have to use it with in a 6 month time frame then it expires. They give it to u on a cheap receipt that fades. I don't go there as often as I used to bc of the poor customer service and the return policy. read more

Good selection of plus size clothes. Up to date in style. I like the wear clothes that don't make me feel plus size. The prices are really good. Easy to spend money read more

The customer service in this place was horrible and insulting. When I asked for a shirt off the wall, the "sales girl" said,"That's not a shirt, that's a DRESS" in a very condescending tone. The girls working the store were constantly on their phones and offered no help at all. I was walking around the store with a PILE of clothes in my hand, barely able to maneuver and no one offered to start a dressing room. I really dont want to go into the rest of the experience I had at this store so I will just say it is very obvious no one there likes their job or even cares that they are in the business of CUSTOMER service. Also, the music is so loud that I literally had to raise my voice to be able to speak with my friend as we were browsing the cheaply made clothing. I am disgusted beyond words with this store. read more

Was treated very poorly. Walked in with a friend and one of the employees kept following us around. I asked if I was able to try something on and they said they had just cleaned them. I understand that but then I mentioned how i would just return the item if it did not fit me. There was people still waiting in line so we tried to find a different size and the employee proceeded to say "are you guys almost done we will be closing". Like what you were helping another customer so we just went ahead and waited for you. At check out she put a big stamp on my receipt reading final sale. She told me I was not able to return it. I read there return policy and it said customers can get a refund and return their item once only, if it was on not on sale which my item was NOT. That employee named Alondra was just rude read more

Great clothes, always fashion forward. BUT horrible customer service. The girls there act like you a bothering them and these girls really don't know when not to use fowl language. While I was at the register the girls chatting didn't seem to mind I was there. B*** this and F*** that. I will still go there but only for the clothes and cheap prices. read more

This is one of my favorite place to shop! I love how it's super hidden in the Alum Rock plaza (in the back near Hometown Buffet) but yet it's full of fun clothes! Not only does it cater to my lovely chest size but it's also fashionable clothing that brings out your curves and does not make you look like a heffer. The price is decent and it is basically fashionable clothing for big woman or just "woman with big bones," whatever you want to call it. I love this place, it is totally worth the price. I always walk-out with something. :) read more

I always laugh because this store for big girls and it is located right next to Hometown Buffet. I consider myself to be big in the hips. Pants fit me here (XL), which is nice. I like a lot of the styles of clothes they have to offer. Prices are higher than I'd wish to pay, but what can you do? My friends and I, always have a good time shopping. I remember it being Vivi Plus, but it seems the same to me. Just a new name. read more

I loooooooove this store! Great customer service and the clothes are amazing! Just wish they would expand their store! Keep up the great work!!! read more

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I love this place because they always have the cutest stuff and not just because they carry stuff in my size. They have pretty fashion forward stuff and the staff was pretty helpful. When I noticed that the garment I liked had a tear I asked if they had another in the same size , they didn't but they called up their other store and had them put it on hold for me. They are always helpful. The prices are reasonable and the clothing is a little cheaply made , but I have dresses that I bought from Vivi Plus three years ago that are still kicking and in good shape. So it's got stuff just as good as Torrid but not so marked up. One of my favorite shops in San Jose. read more

large selection of cheaply made hoochie clothes for big chicks. most tops are 20-27$, but they have a decent selection of half-off stuff, like most inexpensive mall stores. i like that this isn't in a mall though, i can't stand malls. this location is behind the front row of stores that face the parking lot. that row includes the regular (skinny girls) vivi. the plus version is hidden in another row of stores not visible from the street. plus-sized bras are 6$ (size 38B and up). they don't want you to try the bras on, but they'll take the plastic theft-protection device off if you want to try the bras on over your shirt. lame, i know. oversized sunglasses are $6. clearance, bras and makeup are all non-returnable. everything else can be returned for exchange only. they accept visa, MC, discover. no AMEX read more

If u are coming here for just a tiny bit of good customer service, don't come here.. However if u r plus size looking for cute clothes that r not old lady looking, this is your place. They have great everyday clothes, tons of jeans-nothing fancy but most r lasting, great business wear and going out clothes too. They don't offer refunds only exchanges but that's what I expect when I go to a small shop like this. Their prices r good as well. Whenever I come here I load up my arm full of clothes and help myself to my own fitting room and when they confront me I yell at them if they offered to help me I wouldn't have to help myself! But love this store! read more

I like this store, the clothes here seem glam. And they have a big variety of jeans.

I like this store, it's not super cheap but the clothes are cute, since I feel most other stores have ugly bigger clothes. I like the clearance section and I like that sometimes they give me free earrings when I spend over a certain amount. The girls don't seem too friendly, but I've never had a problem with them, and that doesn't bother me. read more

Ella Plus really suprised me! now for us Bigger girls its hard to find really cute and sturdy clothing. this place got those skinny girls clothing that us plus girls cant find... love itttt read more

I love this place! Being curvy it's hard to find jeans. However, this is my go to place. I always get complements on the pieces I find here. I've recommend this place to lots women. The manager is nice and Stephanie is always helpful and super nice. read more

ViVI Plus has another store 3066 Story Rd. San Jose 95127. I think that this store is very good. read more

Let me start off by saying I love Vivi's Plus! This store has what you need if you're a big chick and ready to look good then come to Vivi's plus! The pants are great they hide all the love handles and make you look a few size smaller so yes I would pay a few more dollars to look better! The shirts are beautiful and many to choose from! There clearance area is hella cheap. Like I found a beautiful strapless top with rime stones and the top was originally $30 and I got it on clearance for $11 not to mention it had a built in push up bra. The staff ya young girls so they will talk to you if you talk to them for the most part there never rude to me! read more

Beware of the manager named "Anna" . . . at least at the "skinny" Vivi store located next to Jamba Juice. She has no clue what good customer service means at all. She doesn't understand that in the US, the customer comes first. I can't go into details, as I'm protecting the nice gals who work for her. I would have given this store zero stars, but I feel bad for the staff. I would rather work cleaning cow patties all day than work for her. Not only are her customer service and managerial skills rotten, but she doesn't convey a professional "fashion" image for her industry. I seriously hope that the owners of Vivi realize that she is a direct liability to their business. Hey, who doesn't love to shop on-the-cheap . . . but with this service, and the horrible return policy, I'd rather spend more to make my shopping experience 1. Happy, 2. Memorable, 3. Positive, 4. With lasting product quality, 5. Purchase assurance, 6. Human rights with staff, and wherever the clothes are manufactured. Many blessings to the "nice" gals that work under such "strict" conditions. read more