I was a patient here for years. After two routine cleanings, I received a bill for nearly $400 over…read morea year later with no prior communication. I had returned for additional visits in the meantime and was never informed of an outstanding balance. When the bill finally came, it was a text threatening collections. After reviewing the bill, I contacted my insurance, who confirmed the deep cleanings performed were not medically necessary based on my x-rays. I was never informed of this before the procedures were done. The front desk is a broader issue. The team is cliquey, unresponsive, and consistently unprofessional. Billing communication in particular is anti-customer at every step: no proactive outreach, no transparency, and when they do reach out, it's an immediate collections threat with no context. I've filed complaints with the California Dental Board and the California Department of Insurance and have ended my relationship with this practice.

Very mediocre work. High prices. Dishonest charging practices…read more Don't ignore the bad reviews here... they're true. Visit at your own risk.

Dr. Bradd is a fine dentist but he is out-of-network with ALL insurance companies. So not only do…read moreyou have pay the deductible plus what the insurancerance reimburses him, he bills for the remainder of the service. We had a service done which cost $1,900 by Dr. Bradd. If we went to an in-network, we would have paid a total of $200. our insurance company paid him $920 and we paid $450 at the time of service. Now I receive a bill for the remainder of $605. The issue is that 5 years ago it was communicated that Dr. Bradd would accept our co-pay and the insurance reimbursement for the services which was the case for 4 years until now. We go twice a year for check-ups and Met-Life pay him 100% of the service he charges and no co-pay. We like Bradd but I've found an extremely capable dentist in-network so going forward we will save thousands of dollars.

Friendly, professional staff, competent dentist, really nothing to complain about. As good an…read moreexperience one can get at a Dentist!

I enjoyed my first visit at Synergy Dental. Erica and Deb were very welcoming, can't wait to get…read morestarted with my Invisalign treatment. Jodi was so absolutely amazing and extremely nice and gentle, explained every step very clearly, definitely made a great choice with Synergy Dental!

Front desk gossips about patients while you sit and wait 30 minutes past your appointment time…read more Not a good environment. Synergy does not put patients first. Take your business elsewhere! I won't be going back!

It had been two years since moving to Sonoma and I've finally found a good fit for me. I really…read moreappreciate the calm and inviting office atmosphere. Massage chairs and and aquarium in the waiting room. All the intake forms were done via email/online ahead of my appointment. I went in due to a molar pain. Was presently surprised to get my teeth cleaned too by Dr Marcus Rice. Everyone was friendly and made me feel comfortable. They are a Delta Dental preferred provider, so no out of pocket expenses.

well my experience with this dentist has been nothing but a disapointment i payed 10,000 dollars…read moreto get dentures and all i got was a pair of dentures that have never fit without using adhesive to keep them in my mouth and i still cant eat food and it's been a year now. It gets better all my appointments were always at eight am everytime even though i got home from work at eleven at night. Then you show up and she makes you feel like you shouldn'tbe there like your some chump wasting her time even though its her responsibility. the last time i saw her i told her the upper dentures dont fit/work right she said well i guess you should have gotten some upper implants. This is after i paid twenty thousand to have my theeth pulled (twelve teeth at once) paid 10,000 thousand for that and another 10,000 for two dental implants for my lower teeth. So let me tell you i guess if your really rich you'll get the service you deserve deserve but if your just some person trying to do the right for yourself this is how you get treated. Then I had to find another dentist to fix my dentures just so i could swallow with them in my mouth (had to pay that dentist for doing the work Dena Marcus Should've done and anytime i had a problem and called to see her she was never there/available (not offered to see another dentist usually when a dentist is on vacation they have a fill in dentist (but not her). now in october i get a thing in the mail basically saying well if you have any problems you can come and see me if you have dental insurance or more money. glad I could Pay in advance for the worst experience Iv'e ever had. Ive gone thru braces,jaw surgery,and getting twelve teeth pulled at once and have had probably eight root canals but never had such a ****** experience like this treated like your not good enough to be in her office shes never appolgized. im not the only one she's done this to either look at her bad "yelps) and you'll see a pattern for treating certain customers like this but i guess if your rich she treats you right and the some. i'll finish with this don't ever pay her in advance unless you want a ****** expperience or have dentures that you can't wear or eat with now its been a year.still waiting o that's right she doesn't care now its my problem i'm out 10,000 and ca't eat regular food still, but why should she care, she's two faced and the worst doctor/dentist I've ever had the displeasure of ever having to see. your better off not seeing her unless you are really rich if your a workiing class person don't see her unless you want to be screwed over like i've been. thanks for nothing thief! justin farrell

I have bounced around to several different dental providers over the last several years…read more Glad to say, I'm staying with Sonoma Valley Dental! They take most kinds of insurance, the staff is warm and thoughtful, and Dr G. Is great!!!

I don't like leaving negative reviews, but this was by far the worst dental experience I've ever…read morehad, and I'm 65. My dentist of 35 years in SF retired so I found a new one locally. The dental assistant, who was very nice, asked about my last cleaning/exam. I told her it was one year ago. The very first thing she did was polish my teeth, then flossed, then took some X-rays. Dentist came in. Asked if I had any pain. Took a very (very) quick look (no tools used) and said everything looks fine, then used the ultrasonic scaler briefly and said there was a bit of tartar here and there. Said everything was fine and left. Never mentioned the X-rays. He was there maybe 5 minutes tops. This was a first appointment, mind you. No history taken. No real examination. No, "hi my name is Dr ___." No acknowledgment that he's never seen or met me. In contrast, my prior routine always went like this. Dental hygienist 1st. * Periodontal Probe: A tiny measuring tool or "ruler" used to check gum health and measure the depth of the pockets around each tooth. * Explorer: A hooked metal tool used to check tooth surfaces for decay, cavities, and tartar buildup (calculus). * Ultrasonic Scaler: Rapid ultrasonic vibrations w/high-pressured water spray to gently/efficiently blast away stubborn plaque and tartar from above and below thegum line. * Hand Scaler / Curette: Manual scraping tools with varying curves and sharp, pointy ends designed to scrape away plaque and tartar in areas the ultrasonic tool can't easilyreach. * Polisher: A rotary tool with a soft rubber cup that spins a mild abrasive paste over the teeth to buff away surface stains and make the enamel smooth, leaving teeth bright and shiny. * Floss Then the dentist comes in * Medical and Dental History Review: asks about changes to current medications, overall health conditions, and any new symptoms like sensitivity or pain. * Radiographic Examination (X-rays): Digital images are taken (or prior images reviewed) to spot hidden issues like cavities between teeth, bone loss, impacted teeth, or root problems. * Physical Tooth Examination: Each checked for decay, cracks, wear, and the structural integrity of existing fillings or crowns. * Oral Cancer Screening: Inspects face, neck, lips, tongue, throat, and tissues for any suspicious lumps, red or white patches, or abnormalities. * Bite and TMJ Check: Evaluates how teeth come together (occlusion) to detect teeth grinding, jaw popping, or TMJ (temporomandibular joint) disorders.

Dr. Boyton is a fantastic listener and helped gameplan a fairly complex dental surgery with my…read moredentist and orthodontist. The procedure went smoothly and healed better than expected. I can't recommend him enough!

I highly recommend Dr. Boynton. He is exceptionally kind. Caring empathetic, and a master of what…read morehe does I did not even need pain medication. I wish I could give him 100 stars . Thank you

LOL! Whoever answered the phone on 2/26/25 was absolutely disgustingly rude. I explained I received…read morea bill & there was no descriptor as to what it was for and her response was, and I quote, "and your name?? Since I can't read minds??" Forstadt was always really nice and I love her though but I'm so sick of people having rude staff in Sonoma for literally no reason. Never going back & telling all my friends to get off.

After ~30 years with Dr DeVincenzi, she retired. The practice has now ridiculously raised their…read morerates, and the new dentist (with a very poor bedside manner) seems to "find" new problems that require thousands of dollars of work. There are much better, honest dentists in Sonoma.

Dr McMahon is awesome as is his staff. As someone terrified of dentists, but needed an implant…read morethis is the place to go. Everything is explained so I was put at ease and the whole vibe of the office is upbeat. I'm grateful I found a smart, professional young surgeon who took great care of me!

I was lucky enough to meet Dr. Boynton and his wonderful team about a month ago thanks to their…read morewonderful wisdom for wisdom program. I learned about this program through a counselor who knew I needed to get my wisdom teeth removed but was constantly putting my money where I needed it most (school) and kept pushing my much needed extraction back. So, I applied for this program in hopes of winning to get my painful wisdom teeth out and I actually won! I was terrified to get them out but so happy to finally be able to have the opportunity to. The surgery was so quick and easy!!! I was surprised at how fast and well I healed too. I am extremely thankful for Dr. Boynton and his team, thank you all so much. For those reading, if you are debating whether or not to check this office out, please do it!!!!