Grateful! Thank you for the experience and the door. 1 Easy…read moreto contact and schedule. 2. Joe came right on time with confirming phone call prior. 3 Job was done with attention to details. 4. Everyone is professional and polite. 5. Pricing is reasonable.

Came as promised, his service call prices are amazing. Very happy I waited with this company. Thank…read moreyou again

this is one of the best garage door co I have worked with , they really did a great job and did…read morewhat he promised me he would do for me and he came threw. Excellent workmanship and tom is the best he knows his doors. All I can say is get your doors from tom and you wiont be disappointed .. thank u tom

They charged top dollar. I didnt negotiate at all and paid every dollar as soon as the garage doors…read moreand motors were installed. 3 weeks later the spring broke. Took them 2 days to get back to fix it. Door was stuck open and they didnt care my house was unsecured. 2 weeks later the cable broke. Didn't call me back after texts and calls and took 3 days to respond while my house again had a door stuck open and unsecured. 1 week later cable breaks again. Multiple calls and texts, no response. Then calls back like whats the issue... they do not care about their customers. Only care to get paid and cash checks then leave your house open and unsecured for days. DO NOT DO BUSINESS WITH THESE PEOPLE! YOU HAVE BEEN WARNED

I have used Lombardy Door for quite some time...I do not hesitate to recommend them! When I called…read morefor service I was offered a same day appointment but I had a previous commitment...the appointment was scheduled for today, between 8 and 9 am...the technician was here well within the time, was very pleasant, helpful, and completed the service in no time. Again, highly recommended!!

We had an issue with our garage door not closing, and we were stressed because we hold inventory…read morefor my husband's business so we needed the door fixed immediately. We called Lombardy Doors and explained our situation and someone was out there that day, and assessed the problem and had the part and fixed it that day. We greatly appreciated their professionalism of their friendly staff and the quick turn around time in resolving our problem. If you are looking for a new install or have an existing issue with your present garage door I highly recommend that your first call should be to Lombardy Doors Sales & Service

I don't like leaving bad reviews especially for small businesses because I don't want it to affect…read moretheir family or livelihood but in this case, JJ just stopped replying back to me and does not want to fix his mistakes. First issue was one of the panels was dented & the glass panels were different from the ones he initially showed me. When I brought it to his attention, he told me it'll take 7 months to get a replacement. I told him I can wait , it's not a problem. Second issue was that he left all the plastic wrapping on the doors, and now the adhesive got stuck and it's impossible to remove now. When the "new" replacement panel came in, I noticed that it was a different color panel and someone painted it white. So it doesn't match with the rest of the garage door panels. The other issue with the panel is that JJ installed it upside down. Third issue, I tried contacting him multiple times to ask him to fix these problems and he decided to stop replying back to me. So I would warn everybody, before you pay him, fully inspect the job first because you will not hear back from him once he's paid and gone.

I called J&J around lunch time. They came few minutes earlier the requested time same day,…read moreinspected problem with a spring and gave me shockingly fair price that was about 2x cheaper than other companies i called. Jimmy (owner) is very polite, funny and thourogh in his work. Repair was done quicly and to my satisfaction. Thak you, Jimmy and Co. I HIGHLY RECOMMEND THIS COMPANY.

Team came on time and replaced 2 springs. Very friendly…read more Professional and well priced Highly recommended

I had a very disappointing experience with Goldi. My contract and invoice clearly show that my…read moregarage door system is under an active warranty, yet Goldi insisted I had no warranty and refused to provide the service that should have been covered. What made this even worse is that no diagnostic was performed at all. The technician didn't attempt to identify why my garage door was malfunctioning. Instead, I was immediately offered a paid repair -- with no confirmation that the fix would actually solve the problem. My new $800 garage door system randomly fails to open, or it opens and closes on its own. These are serious issues, and Goldi made no effort to determine the cause. Ignoring the warranty and skipping a proper diagnostic is unacceptable. Based on my experience, Goldi does not honor its agreements and does not provide the level of service customers should expect. ---

Normally I use yelp for restaurants but every once a while I will look for services but afraid to…read moreuse it because with food I can just not go back if the service or food is bad but with a bad service I might get stuck and/or pay extra to fix the bad job. So a few days ago, the house I acquired a few years, the garage door started to act funny, getting stuck etc. After asking around for recommendations I didn't get a wholehearted one so I turned to yelp. I read a few reviews of this establishment so I decided to give a try. First, the person who answered the phone was friendly and understanding as I was describing sounds and all that's not professional jargon but he got the drift and told me that someone can come the same day to take a look. I didn't expect that but was delighted. The two young men who came to check the problem were Mateo and Alex, nice young men who are professional and courteous. They check the problem and explain to my hubby and myself of the problem and also they didn't try to pull a fast one over us by trying to sell us a brand new system ( which I cannot afford at this time anyway). They came back the next day promptly of the time they promised but ran a little late because of the traffic which is understandable because we are in Bay Ridge and they had to go over that terrible bridge traffic. Once they are here they went straight to work and they even cleaned up afterwards!!! They offered to remove the old stuff that they replaced. They even got me two additional remotes and programmed so I didn't just have one which my 15 yo almost lost it once. Overall I would highly recommend them again and I found out they also do commercial gates too so I will be reaching out to them when that time come for my business.

The office never sent me the warranty and receipt for the work on the garage door despite…read moreassurances that it would be emailed to me. Mark at the listed office number promised to do so in the morning but did not and my calls just got cut off the rest of the day. The technician, David did a decent job and responded to texts but the office is not responding and the warranty was part of the charge that was paid on completion of the repair. Beware!

One of the best experiences I've had with home repair. It is a family company. The dad works with…read morehis son. They stayed in touch so I knew when they would arrive. The pricing was good. They kept to their agreement. It was late at night on a Saturday. They did not charge me extra. They took care of the problem and repaired a problem I didn't even know I had. No extra charge. Highly recommend them

I called Door-o-Matic to fix my garage door (springs broken, wires snapped, everything) and also to…read moreinstall an electronic remote opener. They did a fantastic job! Their technician Mark not only fixed the garage door but managed to tell me how to fix my broken back door to as a bonus. Door-o-Matic was a recommendation from a neighbor; in turn I recommend them to you.

Ray installed a garage for me,he did a fantastic job,I highly reccomend him he's the person to go toread more

Greg came very quickly after my call, said my garage door is not fixable. He said I have to replace…read morethe motor unit and the 2 torsion springs. He quoted me $600 to replace the motor and $700 for replacing the springs (I called 3 other companies afterwards and they all quote me at around $350 range for 2 springs). I said I have to think about it so he charged me $100 for doing nothing. Today I asked another garage company to give me quote for the replacement. He came and take a look, tuned the motor chain tension a little bit, the garage door work again like a charm! 5mins work! And he said both motor and springs look totally fine!