They are good in some ways. They will deliver very far from their location + their delivery guys are usually very friendly + some other things. But there were times I really, really needed a prescription that was a controlled substance + I cannot afford to skip a dose. I spoke to a member of their staff a few times asking if they were sure I would get the prescription by the time I needed it? Was assured I would the next day. The next day when I spoke to a different person they knew nothing about it, still assured me they'd call the delivery person to be sure they would get there. I felt better.
As the hours passed a creeping feeling told me they wouldn't make it. I called - No answer. I had explained I had NO pills left!
Next day was Sunday. I don't like to be lied to even though it is part of 'business ' sometimes. This involves a person's health. Another thing that makes it Very hard to count on them is their short hours. Open only until 6:30 daily 4p.m Sat + Not at all Sunday? In today's world that's very un-competitive + too limited to serve all the customers.
As a last Note - ONE time I had a very good experience with one delivery guy in particular about 2 yrs ago. Similar situation- waiting for my meds on a brutal snowy Sunday. Never thought I'd get them, but this extremely good guy stuck his neck out driving in hazardous conditions to get them to me. It saved the day for me !
They need more like him. read more