I have been going to this cleaners for the past 20 years. Service is incredible! Amazing customer…read moreservice and they take such a good care of your items. They are honest and trustworthy. I always recommend this place to all my friends and relatives. My clothes always look fresh and well taken care of.

Tailored costumes I needed quickly, in a professional way. Helpful staff. Will go backread more

I had grease spots on my jacket that were removed by this service. I recommend them to others.read more

High quality alterations, plus their prices are lower and their turnaround time quicker than other…read moreplaces in Evanston and Skokie!

I first dropped off a coat last year and had it relined, which was just over $80.00. When I took…read morethe coat home, there were two huge holes in the lining. I wanted to give them a second chance, and dropped off two basic cotton tops, and asked them to hem them by two inches. Nothing special, just straight across. When I paid, the total was $80.00. To hem two cotton tops. I am dumbfounded by that price. I think it's important to pay people for their work, but $40.00 to hem a basic cotton top is unbelievable. It's my fault for not checking the price first, but I had no idea it would be so extremely expensive.

Always treated like family here. All the employees are great and the dry cleaning fabulous. I am…read moreallergic to dry cleaning chemicals and they take very serious precautions when I take my clothes there.

They dry cleaned my items for months and there was often a problem - delayed return time, wrong…read moreprices charges but then they damaged a suede jacket that they assured me would be cleaned by a specialist. It's unwearable now with streaks all over the suede. They also broke a zipper on a different item. No compensation or offer to try to remedy the suede.

I took my dry cleaning to Lapels for the first time recently. Two of the items were ready the next…read moreday, as requested, but my son's dress pants, which he had stained, was still in progress. I needed it right away for a trip and they had their driver bring the item to my home once it was complete 1-2 hours later. I really appreciated the extra, complimentary service, especially as I don't live very close to their location and it was a busy Friday afternoon. The items were cleaned and pressed well - the stain in the pants was gone and an expensive cashmere sweater was in perfect condition. Thank you, Lapels!

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Close at 530. Quality of cleaning awful. Better options elsewhere. If you want want bad hours…read moreand poor quality

Charged me twice for a Veronica beard dress (charged separately for the lining of the dress) and…read morethen "lost" it. Don't bring anything valuable here.

My favorite coat was stained from putting it on the conveyer belt going thru security. Davis…read moreremoved the closures and worked on getting the stain out. Then they sewed the closures back on. My coat looks as good as new. I'm so grateful.

The highest quality cleaners on the North side of Chicago. They run this place so well, with the…read morehighest quality cleaning. This is the place to take your high end gowns and dresses. Wedding dresses and formal gowns are their specialty. They are very reasonable as well with great prices considering that they are dealing with high end items. I would never go anywhere else for my dry cleaning.

Had a couple dress altered shorter here. The first time they charged about $30, and it worked out…read moregreat. The second and more recent time they charged $88 to shorten a $40 dress. What a shock to be charged 3X what I paid the first time and also more than double what the dress cost to buy just to shorten it. Maybe $88 is the going rate now to do an alteration shorten dresses now at all places, but it shocked me and another customer who overheard and was there at the same time. Beware. Get a quote before doing any alteration work here. Two stars for the surprise and sticker shock.

There are some questionable 1 star reviews here for Kenilworth Cleaners…read more One person writes that the clothes smell like "chemicals" and therefore it can't be "organic" or environmentally friendly cleaning. This is poorly informed. All cleaning uses chemicals. The way you clean, is you have to use a lipophilic agent that removes dirt and oils from clothes. There's no magical way around that. The important question is whether castile or plant-based cleaning agents are used. In which case, that is what they use at Kenilworth Cleaners. Either way, I have been getting most of my dry cleaning done at this mom and pop shop for the past 3 years and my clothes have never smelled better, been pressed better, and have been cleaner than any other dry cleaner I've used. As for the second 1 star review that says "the owner was rude because she asked me to call back later because she was already helping a customer"...umm, that sounds like the caller herself needs a 1 star review. In fact, I read through her reviews on her profile and she goes around town giving everyone 1 star reviews, always asking to speak to a manager and finding out they are "rude" as well. There's an old saying about this.... The people who work at Kenilworth are absolutely wonderful. I recommend checking it out for yourself.

Ahh the parking here is awful there is no good way to enter. Your option is to turn left into the…read moreparking lot that is if you can do it right after a street signal light which is impossible on busy days as cars are always blocking access drive OR you can turn left on the signal light and enter the parking lot via an alley but that is wrong way according to the parking arrows. The parking lot itself has about 10 spots of which 5 are used by the dry cleaning delivery vans. Park along the vans and you are blocking others and the access drive. I have no where to park. Yes I like my dry-cleaning little on the pricey side but worth the organic solvent. I get enough reward stars to keep me coming back. Can we just get more parking. I wonder how does delivery work, how many items do you need to have and how you pay/get reward cards if you get delivery?

This place is awesome!! They are always friendly, and do an amazing job! They have been always been…read moreable to take out any stain I bring them. I also really like that they use more organic cleaning supplies and not the harsh chemicals that other places use. You can even bring the hangers from your dry cleaners and they will reuse or recycle them!! As an added perk they have a Keurig machine so you can help yourself to some coffee. And they give you stamps on a points card to use towards your later payments.

Cleaned my Masaba pink dress really well and don't damage it. The dress was perfect and ready to…read morewear

I've been using Dry Cleaning Factory for a while now, and I couldn't be happier with their service…read more The staff is always friendly and professional, and they consistently deliver excellent results. My clothes come back looking pristine every time.