Elite Septic delivered an exceptional experience. Their customer service was outstanding, and they showed up exactly when they said they would. The team was professional, knowledgeable, and reasonably priced, which immediately gave me confidence in their work. They didn't just complete the job, they took the time to educate me about my septic system, explain what they were doing, and offer practical advice to help prevent future problems. They were able to fully clean out both my septic tank and leach lines, and the difference was noticeable right away. It's rare to find a company that combines expertise, honesty, and great communication, but Elite Septic does exactly that. I will absolutely use them again in the future and highly recommend them to friends, family, and neighbors. read more

I called Elite Septic a few weeks ago for septic pumping and talked with the owners wife. She's very pleasant and friendly, and booked an appointment for us with Ernesto and Ernesto Junior. They showed up on time with their pumping truck a few days later. I wasn't having any septic issues, and I just called for a simple clean out which I do every five years. For many years I didn't know that there were supposed to be two chamber covers and that both chambers needed to be pumped out until Ernesto arrived. All these years later, the other company that previously pumped the septic system had never asked about a second cover for access to chamber two. The other company simply pumped out the first chamber that has a steel man hole cover on it and it was easy access for him. I was clueless to where the other access on the septic tank would be. Once Ernesto showed up he explained how important it was to pump out both chambers and began to look for the second chamber access. It turns out that our one chamber has a riser that brings the man hole access cover up about three feet from the concrete septic tank so as to be level with the driveway. Ernesto attempted to dig just below the surface of the driveway and couldn't find the second chamber access, so he came to the conclusion that the concrete septic tank didn't have a riser installed on the second chamber when it was originally installed, so he was only able to pump out the one chamber that day. So basically, the second chamber had never been pumped out in the two decades since the concrete septic tank was installed. We agreed to have him come the following day in order to dig up the dirt driveway to find the second chamber three feet down, install a riser and a new cover so that the second chamber could be pumped that day, and make it easier five years from now when it will need to be pumped out again. He wanted to come back the following day which happened to be a Sunday and finish the job with the help of Ernesto, Jr., and another gentleman that dug with a jackhammer. The second riser and lid cover now have easy access to pump it out again in five years. Thankfully, we never had any septic issues before, and everything looked pretty good when Ernesto pumped out both chambers. We're very happy that Ernesto educated us on our septic system!! We would Recommend Elite Septic for your septic tank needs. Thank you, Rob read more

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It had been about 4-5 yrs since our septic had been pumped, so we knew it had to be done. I had read a review for Elite Septic on Nextdoor a few months back and that review really stuck with me. Here's what stood out to me the most, the client mentioned that they use a blender type tool to break up the solids so they can get more out of the tank. So I called the company and left a message, they got back to me quickly and quoted a reasonable price. They were able to come out the very next day. Ernesto Jr. was our technician. He was on time, courteous and took his time to get the job done right!! Thank you, Ernesto!! He was shocked at how solid everything was and explained it shouldn't be that bad after 4-5 yrs of not getting it pumped. He believes that the company that pumped it last time only pumped out the liquid and left all of the solids. He arrived on time for our appt at 8:00 am and worked on cleaning our septic for over an hour!! We are SO impressed with the results!!! I thought he might charge us more than what was quoted over the phone due to the fact that it was so bad, but he didn't charge us a penny more!! We will definitely be using this company again!! He also gave us tips of how to properly care for our septic and showed me which enzymes he recommends for flushing down the toilet. I have included a before and after pictures. Before he pumped, it looked like a solid pile of dirt. The after doesn't do it enough justice! The tank goes down about 4-5 ft and we can actually see the bottom!!! read more

Elite Septic - After they pumped it, we could see the bottom of the tank! Their blender tool really works!! - Septic Services Near Me - Palmdale, California

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Had a not so fun surprise yesterday- found out the septic was full, when I tired to unclog a toilet. Probably funny to some but we are leasing and only been here two yrs and so wasn't expecting this. Anyway, as the horror of watching and smelling sewage water come up from under the floor around the toilet subsided, I sat down and got to work looking up & calling around for someone to deal with it on a Sunday afternoon!! So thankful to have found Elite Septic in Palmdale who had a dispatcher (Ophelia) answering calls on a Sunday and was able to get in touch with her guys and fit us in Sunday late afternoon! Professional & friendly father son team on the truck (Ernesto and Ernesto Jr) gave me an update as to their arrival time & we're thorough in their work. Gave my husband and I quite an education on septic tanks and their functions. I bowed out & headed for my chickens when they pulled the giant immersion blender off the truck to make a smoothie of the solids (so that you are doing a thorough pump out of waste material not just getting the liquid & leaving ur "mattress intact") Can't recommend them highly enough! They took a nightmare away on a Sunday without an emergency charge. In fact it was $20 less than the quote from KB who couldn't come till late Monday morning. read more

Elite Septic - Elite Septic truck w/ Ernesto - Septic Services Near Me - Palmdale, California

I contacted elite services to pump my septic tank. Ernesto and his crew checked the system and started the pump when he notices our system was never properly pumped correctly. The leech line was completely clogged. I was disappointed not knowing this. The previous two companies came out and never informed me. Upon further review we found more problems. I am completely thankful to Ernesto and his team for explaining what was going on. Not only did they pump the septic they explained everything they were doing and recommended a new septic tank because of its current condition. Would I have known the condition my septic years ago I would have made the necessary changes. I am in aw of how companies just come out for thr money and don't educate the homeowners. Ernesto did an amazing job and was very helpful. If I could give 10 stars. He is very respectful and kibd. would. I definitely recommend his business to anyone that has a septic tank. He will school you. Research your companies before calling. read more

I had a septic system I needed inspected and pumped for a possible home purchase. Ernesto came out on time, explained everything to me and did a fantastic job. Highly recommend to all. read more

I needed my septic tank pumped. Elite came out, gave me a quote and scheduled me for the same day. The technician was very professional and friendly. Once they were finished, they brought me outside to discuss what they had done and show me my empty tank, before they closed it up. I would definitely recommend them! Two thumbs up! read more

1000% recommend. Ernesto, Jr and Jose went above and beyond. Our tank was a disaster! Not only did they take care of the tank, but also educated us on proper care and maintenance of our tank. We will ONLY be recommending Elite to friends and family. read more