My brother was a resident here for a little over a year until his death there in March 2026. I…read morewould visit weekly or every other week, bringing him his favorite soda and snacks. In all that time I only saw him out of bed once. He was just left in his gown in bed wearing a diaper. A few weeks before his death he complained of great pain in his left heel; it hurt to even touch the bed sheet. He was taken to the hospital suffering from necrotizing (dead) skin; it was black and hard. Probably keeping him bed 24/7 caused this. After his hospital stay, he was taken back to Brentwood; shortly after he was found dead in bed. I visited Brentwood in the days after my brother's death to retrieve any personal belongings. While I was at the nurses station, I heard staff calling out that a patient was unresponsive; a staff person came running to the station looking for the AED device that was supposed to be in its place in a case by the station; the case was empty. The aide then ran to the elevator and was waiting for the elevator (which could take a while) to presumably go somewhere else to get an AED; someone came out of the dialysis unit and handed her one of those devices that's supposed to help get air in to a person's lungs; she took it and ran to the room. I think this facility offers bare bones care; not the worst, but not the best. They definitely need to improve based upon what I saw.

The place should be shut down. I'm sure that Prisons are better than that place. Yes it's that…read moreterrible. The food is not worth giving to an animal. It's completely slop. The nurses are horrible and lazy, disrespectful and rough. The administration side did absolutely nothing for my mother and myself. My mother called me everyday crying and asking if she could leave. I called 911 and had the police do a wellness check on her because of the neglect. I had her transferred back to a hospital as soon as possible. Do your research before you send your loved ones here. Don't let fancy flyers, pictures and websites fool you. Do the research before hand. Also, I'd give "NO STARS" if it would let me.

The quality of the food is the worst. My husband called me to go bathroom he use his call bell . I…read moreheard it ringing I drive there being 8 minutes away. He was still waiting and the call bell was still ringing! There was many days when no rehab PT or OT would show up. He would go to group exercises classes but he was not independent in movement both lower extremities ! The head nurse was nice, the greeters were friendly. The Dr assist was kind and good. The nurse on main floor have too many patients for good care.

Last November a friend of mine was very sick and was…read morediagnosed with Walking Pneumonia. He got a little better but then would get sick again. He was in a few times but kept getting worse. His muscles were breaking down from non mobility. ( he's in his 80's) He was sent to a rehabilitation facility for PT , rest and what have you . It didn't go well ! He ended up signing himself out' because the care wasn't very good . Needless to say he ended up back in the hospital. The hospital recommended that he go to a rehabilitation facility for Physical Therapy and care . He refused to go back to the previous facility. Thankfully he didn't !!!!!! He was sent to a place called Hathrone Hill in Danvers Ma . If I could give this facility 10 Stars I would! From the first time I went to visit to the day he was released, I was impressed! You are greeted by friendly and informative staff. They show you how to check in and give directions to the room . As my husband and I went to the elevator we noticed how clean everything was. We also noticed the PT areas and activity areas were also very well maintained. We made over way to our friend room and dinner was being served. OMG ! It looked , smelt and from what he said , tasted delicious. ( the other facility's food wasn't even close to being that good ). I don't think it's appropriate to name them as I don't write bad reviews. Hathrone Hill is worth writing about. I think it's hard enough to see a family or friend going through medical issues. So having a place you feel comfortable with is a major stress relief ! I waited until my friend was released to write this because truthfully I was ready to write this review from day one ! I waited until he was released because I felt that I needed to write a review of this importants , that was not just the first impression but also the last! Hats off to everyone involved in the process and care of the patients in your facility. God bless you all

My name is Fred Ingrando and two springs ago I was a patient at rca danvers. The place if you…read moreare ready for treatment is great. Its the best if you need to stay away from home. Its like a hotel two man rooms for men you both get your own TV private bathrooms i believe the women get there own rooms or some. My problem was with staff alot of them are in recovery themselves and get there feelings hurt very easily. When you are in recovery your not the best person your hurting not just physically but mentally. Especially mentally so some of us bark when upset . Not threatening but loud and few f words are to be expected. You cant lie to your patients I stayed at rca and they lost my clothes then was told the spent three hours looking for my stuff witch I knew was lies. I told my therapist I didn't want her as my therapist and because I said this two her she had me thrown out never to return. She lied ! Because I didn't want her. And her boss Frank ate her lies up like candy and the day before frank talked me into staying because I wanted to leave. He talked me into saving my life and she got me kicked out. If you are truly trying to help people fuck your ego. I could have died because this woman feelings got hurt. Its bullshit! Hire pros not little girls​

My Experience at RCA Danvers -- A Review of Care, Compassion, and Dignity…read more I have spent a lot of time thinking about whether I should write this review because I know that recovery is different for everyone, and I also understand that treatment facilities have rules, policies, and limitations. However, I feel strongly that people considering treatment deserve to hear from someone who experienced this facility firsthand. I was at RCA Danvers in Danvers, Massachusetts, through Section 35, during a period of my life when I was extremely vulnerable. I entered treatment because I needed help, structure, compassion, and an environment where I could begin rebuilding my life. Unfortunately, much of my experience left me feeling like I was being treated more like a number or a paycheck than an actual human being. One of the most difficult parts of my experience was having to repeatedly beg for basic personal belongings and necessities. I had to continually chase my team and caseworkers just to get access to my own clothes, personal hygiene items, and personal belongings. Even letters from my child, my family, and someone very important to me were things I had to repeatedly ask about and follow up on. For someone in recovery, those things are not insignificant. A letter from your child can be the thing that gets you through an incredibly difficult day. A letter from your family can remind you why you're fighting. Having your own hygiene products, clean clothes, and personal belongings can help you maintain a sense of dignity and normalcy when almost everything else about your life has been taken out of your control. I also had an experience where I requested certain spiritual/religious materials that were meaningful to me. I am a Christian, and I specifically wanted something as simple as a Christian/spiritual hoodie. Instead of feeling like my beliefs were respected as part of my recovery journey, I felt like making that request became unnecessarily difficult. Recovery is not one-size-fits-all. People come from different religious backgrounds, cultures, families, and life experiences. Spirituality can be an important part of someone's recovery, and I believe those differences should be respected rather than made to feel like an inconvenience. The phone situation was another major source of frustration. When I initially entered treatment, I understood that phone access would be limited. However, as I progressed and phased up and met the criteria for increased phone access, I expected the privileges I had earned to actually be accessible. Instead, I repeatedly found myself having to chase down caseworkers just to get the phone calls I was supposed to have. I shouldn't have had to repeatedly advocate for myself just to communicate with my child and my family. For someone who is already emotionally vulnerable, isolated from their support system, and trying to maintain motivation in recovery, those connections matter tremendously. The housekeeping was another area where I was disappointed. There were times when I had to personally request that the bathroom be cleaned and that my bedsheets be changed. I understand that facilities get busy, but cleanliness and basic hygiene should not feel like something a patient has to fight for. There were things I felt I shouldn't have had to personally manage or repeatedly request while I was there. What bothered me most wasn't one individual incident. It was the pattern. I constantly felt like I had to chase people down. Chase my team. Chase my caseworkers. Ask again. Ask again. Explain again. Advocate again. And eventually, it became exhausting. When you're in treatment, especially when you're there under circumstances where you may already feel like you've lost control over your life, the last thing you should feel is that you have to fight the system for basic dignity and care. I want to be very clear: I am not saying every employee at RCA Danvers is a bad person, nor am I saying that treatment doesn't help anyone there. I'm speaking about my experience. I'm also grateful that I made it through that chapter of my life and that I continued moving forward in my recovery. But I believe treatment facilities need to understand that the people walking through their doors are not just patients, beds, insurance claims, or numbers. They are someone's mother. Someone's daughter. Someone's son. Someone's partner. Someone's sibling. Someone's entire world. And many of them are walking into treatment scared, ashamed, emotionally exhausted, and extremely vulnerable. Cassandra Jules

Worse place don't go! This place is horrible. You'll get reprimanded for everything. The staff…read moretreated me like a piece of do do I didn't think a place could be worse than BH,Hunt is. Never have help, the food is awful, Place is infested with mice THE STAFF TALK LUDLY ALL NIGHT. Pt OT are Allright.Bathroom is always filthy, smelly. Care is horrible, Thier s no quality.

If I could give 0 stars I would. My mom was there for almost 5 months until I moved her to…read morehospice. The care by most staff was despicable. My mom was left in a soiled diaper for hours. If she rang the call button it could take up to two hours for someone to come . There was an unexplained 5 inch bleeding cut on her leg. She had two gold bracelets stolen off her wrists when she was sleeping and nightgowns stolen. The staff (not all but most) should be ashamed of themselves for the lack of care they provide. It was a horrible experience and I feel sad for all the residents.

Stayed here for two weeks after suffering a stroke. The staff here is very friendly and…read moreprofessional. The therapists are well trained and very hands-on, not only telling you what exercises you need to do but they also show you how to do them and hold onto you to help steady you and to keep you from falling. I was very happy with my time there.I would definitely recommend them for rehab.

From the owner: At Encompass Health Rehabilitation Hospital of New England at Beverly, patients receive focused…read moreinpatient rehabilitation care from a team committed to guiding them through the challenges of recovery. We learn what matters most to you and design a personalized plan to help you regain your maximum amount of independence. Patients take part in three hours of therapy a day, five days a week, supported by 24/7 nursing care and frequent physician visits. Patients also have access to Interpreter services that support recovery, confidence and independence.

I will forever be grateful for the care, love and support the entire staff of the Brudnick Center…read moreshowed me and my mom during her final weeks. The care, compassion and facility were unlike any other rehab I had experienced over the years while caring for both my mom and dad in their later years. A peaceful, beautiful spot that provided attentive care and dignity to my mom. I felt supported as things started to deteriorate with my mom's health and this special place was a gift to my family during a very difficult time. A special thank you to Peyton, a nurse, who went above and beyond. From the initial intake to calling to follow up with how I was doing, this was a remarkable place and a truly special staff.

My loved one is here and i could not be happier. The staff are incredibly caring and kind and…read moreduring tough times they step up and provide the best care. God forbid I get old one day. This is the place I would choose! Thank you, healthcare workers you rock. Carolyn and Erica in case management were always there to help and navigate the health care system for me as this is a new journey in my life for a loved one. Thank you Brudnick!

The staff at the rehab facility has been nothing short of incredible. In one of the hardest moments…read moreour family has faced, they showed a level of compassion, patience, and genuine care that went far beyond their duties. They treated our vovó with dignity, spoke to her with gentleness, and supported us with comfort and understanding. Their kindness didn't just ease her journey -- it lifted ours, too. We are deeply grateful for every hand that helped, every heart that cared, and every small act of love they showed along the way. With love Maria Leite's granddaughter Sandy

I wouldnt send my worst enemy here. How is it possible for a person who is unable to move their…read morefeet or ambulate independently, and who should have bed rails in place, fall out of bed and onto the floor? Just disgusting. Smells like pee, last patients dirty cloths and trash still in the room when we arrived.

I have worked for Brightview Danvers for 6+ years and words can not describe how amazing they treat…read moretheir residence and staff! This is the first place I have ever worked for that truly treats everyone like family! The executive director is incredible kind and gracious. The business office manager is a truly a joy to work under. My co-workers are great team players working toward the ultimate goal of the happiness and safety of our residents. I first started there because my grandparents lived there and I've been there years after they passed. I can honestly say that working for this company has changed my life for the better! "We are in this together"

My mom lived in assisted living. The aid administered her before dinner pills at 1 o'clock in the…read moreafternoon apparently she wanted to get that task out of the way. This resulted in my mom receiving twice the recommended dosage of Tylenol within a 3 hour period. Fortunately her prescription medications were not involved in this mishap. Unfortunately this was only one of many medication mistakes that occurred during her stay.

I used to work here while in high school my job was in the kitchen getting the breakfast lunch and…read moresupper ready for the residents. They had a small breakfast with cereal eggs toast coffee or tea. A wonderful homecooked lunch. At five pm they would just have a sandwich and soup because most of the residents would be stuffed from lunch. I liked seeing the residents on my shifts. After my shift was over while waiting for my ride home I would chat with a group of the residents. Once I got to run the daily bingo game which was a blast.