This is the best physical therapy location I've ever been to. It has a heated therapy pool as well…read moreas land therapy. The owner and president as well as other PT's and PTA's are involved in your treatment. They only hire nice people and I am feeling SO much better. Nobody makes my fibromyalgia feel better, but them. I don't know what I would have done otherwise!

I came across Elite when researching PT facilities for help recovering from a surgery. I have since…read morebecome a regular, it seems. Aside from the fun, positive atmosphere, they know their stuff. Eric has helped me recover from 5 surgeries and/or major injuries, the most recent being a 5 level lumbar laminectomy and fusion. Without Eric's help, I would be inactive and in pain. With it, I see a return to tennis, skiing and an active life. Thanks Eric.

Took me from barely walking to back to the gym. They kept saying slow progress is best and they…read morewere right. Worked with Jason and DIllon who were both extremely knowledgeable and experts in their field. I walked in with a list of questions and all were answered right on point. Game changer for me...THANK YOU!

I avoided PT for years after a bad body-shaming experience at a different practice, but I finally…read moredecided to give Professional PT in Middleton after hearing positive reviews from a former patient. Normally I feel self conscious in any exercise-related setting, but I've felt completely comfortable at this practice. My pain has reduced significantly as a result of the treatment, and I actually enjoy going to sessions to socialize with the staff members and other patients. Everyone is so friendly and supportive. It almost feels like being part of a community. The crazy thing is that I would have never picked up a set of weights prior to PT despite doctors hounding me to exercise, and now I feel motivated to continue staying active after I finish treatment. Thanks, Molly, Jason, Rachel, Maggie, and the rest of the crew!

To be clear, they manipulate their google reviews by having "overly negative" reviews suppressed…read more Remember, they are paying to advertise on Google, so those ratings are not nearly as transparent as you would like to think. Google would rather remove my two harsh, but honest reviews than lose a major, high dollar advertiser... don't forget, they're a nationwide chain, not just the one Danvers location. Moreover, they have staff and others leave ficticuous positive reviews. 4 stars on Google and 1 star on Yelp? Something doesnt add up. A few bullet points before you make your decision. 1. 2 patients died in their care. Now, they have to scan EVERYONE'S individual bar code every 30 minutes (basically a never ending process) 24/7, including all night. Have trouble sleeping in withdrawal? Well, you can forget about it when you hear BEEEEP as they scan your wrist every 27ish minutes. Here's a link to an article regarding the death of one patient: https://www.statnews.com/2017/08/25/mass-treatment-center/ 2. The cleaners mop EVERY unit with the same bucket of dirty water...its absolutely disgusting. Also, need a towel, soap, etc.? You better speak Portuguese because while the cleaners are very nice and friendly, there's barely a word of English between them. (My roommate actually stole a spray bottle of cleaner because the showers were NEVER cleaned during my time there.) 3. Upon move in, I was placed in an unchanged bed of the person before me. This had to be obvious to the nurse who brought me to my bed as my sheet was twisted and half on the floor and I had no blanket, I was so sick and out of it, I didn't question it. I realized what happened when I got a new roommate who, before they arrived, had their bed made and changed with a fresh sheet, blanket and pillow. Its not they forgot to change the bed that bothers me but that the woman couldn't be bothered to do anything about it. 4. They refused to contact my prescriber regarding a question about one of my meds. 5. The staff is literally useless. I could not get anyone to go into a locker and get me my shaver for 6 days. They handle things like this: "speak to so and so tomorrow. (tomorrow) check back later... check back later, again....they left for the day, ask so n so, tomorrow." Rinse and repeat. 6. The care was so bad, I decided to transfer to another facility after a week. Upon leaving, which they made every effort to stop, prevent, and otherwise, delay and after I paid $1600 out of pocket upon admission, of which they refused to refund any part of, upon my leaving, I discovered they had also gone into my wallet without my permission, and taken $50 for my "copay." 7. Checkin is a joke. Ive never seen a more pathetic search upon admission. Clearly, I was not the exception. Literally any drug you wanted was available right under their roof. When I pointed this out to my mother in front of a counselor, they apparently felt obligated, finally, to act, searching everyone and kicking two people out, but this barely made a token dent. There were still drugs everywhere. Although you didn't have to go outside to get your drugs if it was raining, which I guess was nice if thats what you wanted. 8. Want privacy? Not there. They called me by my first and last name multiple times in front of groups of other people. This is a MAJOR HIPPAA violation if you are unaware, because your privacy should never be violated. 9. I would give one star but a few of the orderlies responsible for watching us were really nice, and one of the black, male desk people brought my breakfast back to my room one morning when I was too sick to get out of bed...but that was also the result of my taper starting at less than half what it was supposed to be. So, I have to be fair and give the good with the bad, but it's no contest, I've never been treated so poorly, so consistently anywhere in my life, and it APPEARED to be a function management. Make no mistake about it, once RCA gets you in, YOU ARE A NUMBER and YOU ARE A $ to them... nothing more. If we were, that 2nd person never should have passed away.

This place should be shut down. I am writing this so no other family has to go through what we are…read moreexperiencing with RCA Danvers. Families go into detox scared but hopeful. This experience replaced that with confusion, stress, and zero trust. We chose the RCA Danvers facility based on clear promises: communication within 48 hours, transportation to and from the facility no matter length of stay, and a safe, structured detox. Once my partner was admitted and insurance was in place, none of that happened. Theres been no communication. No updates. No reliable way to reach anyone for literal days. When I finally got someone on the phone after 72 hours of constant calling, I was met with dismissive and unprofessional behavior. I spoke with Christine, Cassidy, and Joe--none of them provided answers or showed basic empathy. At one point, while I was trying to get information about my partner's condition, I could hear them laughing and passing the phone around the room. That alone should tell you everything you need to know about the callousness and unprofessionalism of the staff and total lack of oversight at the facility. The level of care is also deeply concerning. My partner is detoxing from fentanyl, and what they're giving him does not match what we were told to expect, including assurances of a structured methadone taper. Detox is NOT something you handle inconsistently. Transportation was another promise that completely fell apart. I was told he would have a ride home after detox. Now I'm being told that unless he commits to a 30 day program, he will be discharged to the streets after detox, despite living over two hours away. Most disturbing of all, I was told directly by Joe that if he relapses when they discharge him to the street, "that's not on them." That is the mindset of the people responsible for patient care here. This place presents one version of itself to get you in the door, and a completely different reality once you're there. It does not feel patient-focused, or family oriented--it feels transactional. If you care about your loved ones, safety and sobriety, DO NOT send them here. What you are told upfront does not reflect what actually happens. I have documented these failures and will be filing formal complaints with the Massachusetts Department of Public Health and the Joint Commission. This is not just a 'bad experience'; it is a dangerous lack of medical and ethical oversight.

If you're white, you'll probably be fine, but if you're African American or don't mind being…read moretreated poorly, then go ahead. I had an awful experience--she took $30 just to tell me I was wasting my time. She brought me into her office only to say she wasn't going to help and couldn't help. She was incredibly rude during the whole interaction. Definitely not professional and certainly not nice.

Dr. Dipti has been my physical therapist for the past six months as I recovered from a hamstring…read moretear and worked toward returning to wrestling. When I started PT, I wasn't sure if I even wanted to compete again. But through consistent, well-tailored sessions, Dipti not only helped me rebuild my strength and mobility--she also helped me reconnect with my love for training and competition. Her professionalism, encouragement, and clear expertise made every session productive and focused. Every time I left, I felt like my mind and body were healing, even on hard days. Dipti's presence is incredibly peaceful, and she has a natural ability to make you feel at ease. She's a natural healer that listens to her patients and tailors every session to their needs. I'm grateful for the progress we made and highly recommend her to anyone recovering from injury.

This is an update from my last review once I realized my mom's jewelry was missing after her…read morepassing. This is a follow up on my previous review and written complaint to the facility regarding my mom's missing after her passing at your facility. It has been distressing to learn that some of her personal belongings, which held significant sentimental value, have not been accounted for. These items were not only precious to her but also hold deep emotional significance for our family. Despite my initial report and the assurances I received regarding an investigation, I have yet to receive any updates or clarity on this matter. I kindly requested a prompt response outlining the steps being taken to locate my mother's belongings. As we navigate this difficult time, resolving this issue is crucial for our family's peace of mind. The administrative director initially looked into this, but never located her jewelry. When I reached out to find out the outcome of the investigation, I never got a response.

Everything .The staff at the front desk will be nice in the beginning over time they will be rude…read morebut try and act like they are joking with you.Most of the nurse staff is rude and they try and listen to your conversations and go and report back to someone what you say .The day room was dirty with food ,my mothers room was dirty and had food and body fluids on the floor for days .The food they provide for patiences is terrible ,it is either cold or under cooked or over cooked definitely not editable . There was no bars on the bed even though they knew my mother had a risk of falling . They would keep the call button out of reach and the phone so she couldn't call anyone . Some patients said they are denied showers for weeks and only get to shower a few times a month . They have had items stolen from them and the staff does nothing about it or the staff takes things out of the persons room and claims they stole it . While changing my mother ,a nurse rolled my over on the left side knowing that was were she had pain and my mother fell out of bed . She tried not to hit the TV stand ,the roller table and her face on the floor . She had two big bumps on her forehead and a huge black eye .She said she couldn't open her eye for a few days and when she could she say blurry . The nurse told her she better not tell anyone and that she just fell on her own . She had pain on her forehead for a few weeks and her face . My mother was dying from terminal breast cancer and she would have shortness of breath at times she was afraid to go to sleep because couldn't call for help if she needed anything . Last Wednesday she was trying to get help ,her room mates tried to get her help and push the call button they said it wasn't working ,and they took her phone book so no one could call me .A nurse said "she doesn't need the call button she's going to die anyway ". That is absolutely unacceptable. I didn't get to see her before she passed and then when I asked where she is ,they claimed they don't know . Then when I tried to ask what I could do about her injuries ?I was told to move on and let it go ,she's dead now and there's nothing you can do .I'm trying to find ways to file a complaint for the way she was treated .

The staff at the rehab facility has been nothing short of incredible. In one of the hardest moments…read moreour family has faced, they showed a level of compassion, patience, and genuine care that went far beyond their duties. They treated our vovó with dignity, spoke to her with gentleness, and supported us with comfort and understanding. Their kindness didn't just ease her journey -- it lifted ours, too. We are deeply grateful for every hand that helped, every heart that cared, and every small act of love they showed along the way. With love Maria Leite's granddaughter Sandy

I wouldnt send my worst enemy here. How is it possible for a person who is unable to move their…read morefeet or ambulate independently, and who should have bed rails in place, fall out of bed and onto the floor? Just disgusting. Smells like pee, last patients dirty cloths and trash still in the room when we arrived.

Dr. Kramer is the best dentist I have ever been to!! She is very kind and compassionate. She does…read moreexcellent work and makes it a painless visit. I'm able to smile again confidently. Very impressed with the work. The hygienist that I see is very sweet and compassionate as well. Overall experience there is wonderful. Very busy office (I can understand why) whenever I go but still a pleasant experience. They try to take your schedule into consideration whenever they can. They even call you if would like an earlier appointment if an unexpected cancellation comes up. Waiting room is nice with a beautiful large fish tank and several TVs and magazines around. I would highly recommend Dr. Kramer. She is awesome!

The Dr. was very nice. The guy who actually does the eyeglasses, Wolfgang, was horrible. He broke…read moremy glasses before I even got them, not once but twice, and it ended up taking me almost 6 months to get my glasses and nothing was even don't to make the situation any better. The only reason I even got my glasses was because I took matters into my own hands and called the frame manufacturer myself. I feel like this dude lied to me and nothing to try to make up for it. Highly recommend avoiding this place as I have coworkers who have gone through similar situations with him

An addendum- there is no rehab going on. It's maintenance at best. I wouldn't consider this place…read moreif you are looking for further rehab. Much of The staff, particularly the aides, don't show a lot of respect and care for these patients, it's like they are a bother to them. I don't think they have the capacity to consider how they would feel if one of their family members were so neglected, dirty and ignored. It's rock bottom. Btw- the app won't let me post without a star.

Maybe when your dad is there recoveringand your doing pphysical therapy to remove fluid it's best…read moreto maybe treat the blisters that covered both bottoms of feet cause bed was too short and bottom feet pressed against the bed foot board. dad's was 6ft. Tall. Not unusual height. They did pt walking every day for hours never once treated blisters even when they became open oozing sores. No band-aid, no ointment nor administered any form of antibiotics. 4 wks. Transfer him to mass general 4th July , was diagnosed 7 dr team and had treatment plan within 6 hrs. The aggressively treated his wounds, pumped him antibiotics, he was in icc which is icu but in cardiac unit with 2 nurses each shift 24/7 to treat only him. Unfortunately he was so infected his entire blood was infected and he died July 9. Official Cause of death : septic You and Beverly hospital ignored the feet your facility caused, never replaced need, removed footboard, have him use bandaid with antibiotics from may 19th till July 4th.father. Period