I took an appointment to visit this store , but to my disappointment there was one 1 store…read moreassociate who was over occupied with other customer and I almost waited 30 mins before she attended me . I was almost going to leave the store as I was time bound ! I think they should be more upfront about their super expensive pricing before booking appointments ! Avoid unless you are willing to pay at least $1300-$1500 for 3 shoe inserts !

I felt like I was being sold by a very good vacuum cleaner salesman. And I took the bait. Worst…read moredecision I have made this year. Go to a podiatrist and let them suggest the correct treatment for you. Thats all I have to say

Despicable! They should be ashamed of themselves! We were treated like we were bothering them! We…read morewere the only ones in the store! My mom picked out a pair and as they were writing them up she decided to look at I different pair. UGH! I thought you made up your mind already! The other gentleman pretty much told her she was being difficult-He didn't even lift his head up from computer! If they don't like their jobs then they should find another profession! Terrible Service! Go somewhere else! Don't give them your business!!!

About 4 years ago, I bought a pair of shoe inserts from Foot Solutions to help with my plantar…read morefasciitis. They've worked perfectly and I haven't had a moment of foot pain. I'm so glad I didn't purchase expensive custom orthotics. Fast forward to today. My dog got hold of my boots and chewed up one of my inserts! When I arrived at Foot Solutions, there were a couple of people there in front of me and I was asked to wait safely in the lobby. When the person came out to escort back the elderly lady already waiting, he took my chewed up orthotic. Within minutes, he was back out with my new insert and even gave me a good sale price. I never even had to leave the lobby and was back on the road in less than 10 minutes. I highly recommend Foot Solutions to all of my friends.

I originally left a positive review shortly after surgery, but after living with the results long…read moreterm, I no longer feel I can recommend this surgeon. I underwent bunion surgery on my right foot, along with correction of another toe. Unfortunately, the final outcome has been very disappointing. Following surgery, my big toe healed with a significant gap between it and my second toe, creating an unnatural appearance that has never improved. In addition, the toe that was corrected with a pin never healed properly and now "floats" rather than resting naturally on the ground. Despite prolonged taping and following the postoperative instructions provided, these issues never resolved. I became so dissatisfied with the outcome that I ultimately chose not to return for additional treatment. I understand that no surgery comes with guarantees, but I feel my concerns and the long term appearance and function of my foot were not adequately addressed. Years later, I remain unhappy with the results and regret having had the procedure performed. Based on my personal experience and outcome, I cannot recommend this surgeon.

A most excellent doctor…read more. Fast, caring, experienced, and if you get on his good side, likes to tell jokes. Also explains his surgery methods well.

I was first referred to New life by the Veterans administration years ago. My leg has been very bad…read moresince a helicopter crash in the Navy and Scott and Travis made several leg braces for me. 6 months ago it came to a point where my leg was amputated below the knee since it had become so bad. I have now gone from Scott being my Orthotist to my Prosthetist. He has a passion for his patients that help make the transition super easy. Definitely a consummate professional. I plan on a long relationship with my leg man.

I can't say enough good things about my experience with Scott Atha. I have huge bunions, a tendency…read moreto get plantar fasciitis and very sensitive soles. I came to him to get arch support added my custom-made tap shoes. He made me orthotics.They had to fill the toes of the shoes without gaps and stop short of the heel of the shoe without adding anything I could feel where the orthotic stopped. Not only did he do it, but was kind and patient, even when I brought them back more than once for adjustments. I can dance in my tap shoes for hours without pain. Thank you, Scott Atha!

I would give these people 100 stars if I could the procedure was quick and Douglas was so amazing…read moreand very caring during the procedure of removing an ingrown toenail .making an appointment was very easy and simple and they were very straightforward with what options I had and what they recommended.i will definitely recommend this place to my family and friends and will be back in the future

This place is by far and away the best place for your feet. I went in for what I was expecting to…read morebe a consultation, and ended up getting my problem fixed and paid for in less than 40 mins! They were also extremely cognizant of the COVID-19 situation, and were strict about entering their office, which I really appreciated and respected. I told the doctor I was hesitant and frustrated, as I'd been to two other doctors over the past few years to try to have this handled, but it kept resurfacing. He did his job, fixed my toe, and even the numbing needle hurt less than the actual procedure at the other offices! I can gratefully say, that many months later I have had ZERO issues with my toe. I'm beyond grateful to this team!

I have to say I'm really disappointed in this business. I was in an inpatient rehab facility and…read morethey were sent a referral from there for a orthotic fitting. I was told they usually come to the facility within a few days to do the evaluation/fitting. However, after a week and despite multiple calls to them from the facility they didn't show and I was discharged home with an old sub-optimal orthotic. I finally got a hold of them and my initial evaluation from Mike was professional. However the other business workflow and staff were very poor. It took them more than a month to get my orthotic and when they did it sat on their shelves for a week and they forgot to call me. Then on the date of my follow up fitting they said they needed a more detailed order from my doctor. I would have appreciated longer notice. I was also accidentally hung up on or transferred to the wrong numbers by their front desk staff. Overall, the service was slow and not professional in my opinion. I'm also in the health care field and would not recommend them to any of our patients. I would recommend you make the trip into Austin for any future orthotic needs and avoid this business.

They have been taking care of me for many many years, and I feel lucky to have found them…read more I had a disaster with a previous orthotist, and Eric Olson made it right. He has kept me walking! The staff have changed over the years, but I have always been treated well, and billed properly.

The folks at the Lakeland store have been wonderful! So helpful and knowledgeable, and they made me…read morefeel like I mattered. My original purchase was in the Orlando store, but since I live in Lakeland now, I go here and they're just as great as the folks up there. I have gone repeatedly for replacements and I highly recommend them to anyone wanting to stop being in pain from hip, knee and back problems!

I wish have given this business a zero. Charged us over $1k for nothing. My wife came in with…read moreneuropathy from can er treatment. The lady said she could help She talked about her cousin and the same problem and got some orthopedicsShe never said if they worked. I thought only on person with neuropathy. There is something wrong here. So for our money they did absolutely NOTHING. Please think before you go here

Doctor Patel is a very kind and compassionate person. I have used him multiple times for medical…read moreadvice and consultations. He is honest and straight forward. If you are in Austin this is the podiatrist for you. He is a really good guy who cares.

UPDATE 2: I reached out to my insurance company, and they provided the CPT code for the procedure…read morebased on my description of what was done. According to the information they gave me, the approved amount for that procedure would be about $90. Despite this, the office charged me $550 and did not attempt to submit the claim to insurance. They also billed me for an office visit on the same day--even though my insurance confirmed that I should not have been charged for a separate visit when a procedure was performed. Additionally, the anti‑fungal gel they sold me for $75 is available at another podiatrist's office for $40. UPDATE: The day after I posted this, I received a call from the office. They were very expedient about processing my due refund as requested. I am still waiting to see about the actual procedure claim as I find it difficult to believe the partial nail avulsion has no CPT code as they indicated to me. I was referred to Dr. Patel by my PCP to deal with an ingrown toenail (partial nail avulsion). While I was fairly satisfied with the outcome (though I feel it's already returning, and it has only been 2.5 months), the follow-up information so I can submit a claim to insurance to go toward my deductible has been abysmal. They told me the procedure was not typically covered by insurance, so I'd have to pay out-of-pocket. I also paid for each visit, knowing there would be a difference between what I paid and what insurance would approve (3 visits total, one including the day of the procedure. They charged me for both, a visit and the procedure on the same day). They told me if there was a difference, I could expect a refund for the difference. I later asked for the doctor's tax ID and CPT code for the procedure to submit to insurance. I thought it was a reasonable request. For 2 months my calls, texts, and emails have largely gone unanswered (when they did respond, it was not with the information I requested) and did not respond to requests for the correct info. Additionally, when I went to the portal to see my visit summary, the diagnosis code and procedure where not what had actually occurred during the visit. Between concerns about their billing practices and accuracy of procedure documentation, I am without a doubt, not returning to this practice and would not recommend it to anyone!

Dr. Wokasien has great bedside manner, is patient and works well with you while making…read moreconversation. The office is a great experience because he's "old school" (his words) and it's all run by him! Happy I went with him to take care of my ingrown toenail. (Not to mention he got me in nearly immediately. Messaged him 7pm one night and was in the next morning at 9am)

Amazing Doctor I had my second ingrown nail removed so smooth and fast God bless you Doctor…read more you're AMAZING THANK YOU