After having a disappointing experience a year ago, I decided to give Mountain Nails another try. I…read morewaited 20 minutes after my appointment time but finally got a very good combination dip/gel manicure by Hannah. The next day, John gave me the best pedicure I've ever had! Maybe this is my place after all!

Hi, my name is Allie and this is my first time leaving a review…read more When I walked in, it was semi-busy--about 3-4 people were actively getting their nails done, with around 8 employees working. The waiting area felt a bit claustrophobic, but I did appreciate how clean and modern the salon was decorated. Unfortunately, the experience went downhill from there. I waited 47 minutes before being sat down in a chair, then waited another 10 minutes, and was moved to two different chairs before anything actually started. I initially asked for pink French tips with white polka dots and was told it would be $95 for just a fill-in, which felt very expensive for me personally. I was willing to pay extra, but that price was more than I was comfortable with, so I changed my request to a plain white French tip. For context, I am sixteen years old, and I truly felt that anytime I was spoken to, I was being talked down to. It felt like I was being charged left and right for the smallest things simply because of my age, which made the entire experience even more uncomfortable. The nail tech never attempted to spark a conversation, cut my cuticles, and never once asked about my length preference. I began to feel extremely uncomfortable and unwelcome, so I eventually asked for nude acrylic just so I could get out of there as quickly as possible. During the service, the tech repeatedly pulled out her phone, laughing and sending voice messages. I didn't mind at first, but it became excessive--she stopped to talk on the phone literally every other nail. When it came time to pay, the total was $60, which felt excessive for the minimal work that was done. When I politely asked the man ringing me up if he could explain the pricing, he looked at me like I had two heads. I handed him a $100 bill, and he seemed unsure about how much change he owed me. When I asked for a receipt, he made it feel like a chore. I love getting my nails done and enjoy meeting new nail techs, but this experience was uncomfortable, unprofessional, and disappointing. I saw so many amazing reviews and was excited. Unfortunately, I won't be returning.

Amanda is amazing! I've been going to her for years. She's super friendly and fun, she makes you…read morefeel super comfortable, and she does an amazingly thorough job. Highly recommended!

I highly recommend Khloe for my gorgeous cut and highlights- it the best haircut and color I've had…read more- She is very friendly like the rest of the staff. I will be returning for my next cut and color.

Best in town as my option goes took my granddaughter's hair from purple green pink and other colors…read moreback to were they dyed it a normal shade and a very nice haircut to boot

This place is HORRIBLE. I made an appointment for my mother and I to get pedicures and a manicure…read morewith dip. I got there and it was 92 degrees out and they had no AC. As soon as I walked in they asked me if I wanted to reschedule due to the AC being out. They stated it had been out for a few days and would be fixed tomorrow. I was on a time crunch because I am going on vacation tomorrow and I asked why they would not have told me that when I made my appointment 2 hours prior. The pedicure was not good at all. I paid for an upgraded service to get a longer foot rub and the massage part lasted about 3 min. They were done with the entire pedicure in under 40min. I then moved on to get a manicure with Dip from a man name TV. He was very negative about my nails even though they were in excellent condition and I had not had them done in 6 months so I could strengthen them. He did a HORRIFIC JOB. I look like I have marshmallows on my fingers. I now have to go somewhere else and have them fixed when I get to my vacation destination. I WOULD NEVER GO BACK TO THIS PLACE. I will post a picture of what my nails look like before and after. I would not even give them one star but it won't give me that option.

Excellent customer service, welcoming staff, and kid-friendly. Right next to a lake with a…read moredelightful hike.

Omg Jesse was amazing!! I was in town visiting my sister in Sylva and I was dying for a facial…read morewaxing. I cannot tell you how amazing Jesse's technique is!! I love the wax she uses. Also her touch is very soft and fluid. She is VERY THOROUGH! I love her personality! She made me feel so at ease and our conversation flowed and didn't feel forced! Plus the decor and amazing products that she sells is amazing. Literally when I walked into her studio, I felt like I found my waxing and skin care studio! I'm so sad that I can't see her consistently. I told her I wish I could take her to San Francisco with me! If you are looking for an amazing esthetician and someone with great technique and experience, touch and personality. Jesse is the person to see!! It was amazing meeting you, Jesse!

From the owner: Smoke & Mirrors Skincare + Waxing by Jesse Fisher. Full Body Waxing; Brazilian Wax, Bikini Wax,…read moreFacials, Brow Waxing, Lash Tinting, Brow Tinting, etc. An otherworldly skincare parlour where all are welcome and beauty isn't just an illusion. Offering first-rate service in a vibrant space created to express the playful, eccentric spirit of Asheville. Treatments include face & body waxing, facials, lash tinting, brow tinting and an array of carefully selected curios such as soaps, candles, incense, crystals and beauty products. Jesse is a graduate of the Aveda Institute of Washington DC with over ten years experience as an esthetician and makeup artist. With unique offerings such as her Reiki facial, Jesse strives to make her guests feel comfortable and help find their inner magic. Known for her professional service, intuition and friendly banter; Jesse loves to see people feeling confident and shining their brightest.

I was able to walk in and be seated within 10 minutes for a manicure and Tiffany was awesome! Super…read moresweet, and did an awesome job on my nails. I will definitely return! I would recommend making an appointment because they got busy quick!

The people speak in their language to the other workers. My daughter and I got our nails done. We…read morewere sitting side by side at the tables. The two workers kept looking at us and speaking their language and then laughing between themselves. It was very nerve wrecking for us. Our nail polish was very thick and lumpy. There were also flies that kept landing on the table.

I love this nail place because they go above and beyond. I can find a picture on the internet and…read morethey do there best to match it. I'm a cosmetologist and if I have a client who comes in asking about nails I always recommend them

Always short staffed with long waits. No attention to detail and half-a@@ed work. Spend your money…read moresomewhere else...trust me. Was there a few days ago and sat with my feet soaking in pedicure chair for nearly an hour before the pedicure started. Worst pedicure ever and toes look like they were painted by a kindergartner. Then waited another hour to start manicure. Ended up leaving as soon as the prior gel polish was removed because it was clear that it would be another hour before they'd begin the manicure and I decided I'd rather start using a new salon in the future.