After having a disappointing experience a year ago, I decided to give Mountain Nails another try. I waited 20 minutes after my appointment time but finally got a very good combination dip/gel manicure by Hannah. The next day, John gave me the best pedicure I've ever had! Maybe this is my place after all! read more

Hi, my name is Allie and this is my first time leaving a review. When I walked in, it was semi-busy--about 3-4 people were actively getting their nails done, with around 8 employees working. The waiting area felt a bit claustrophobic, but I did appreciate how clean and modern the salon was decorated. Unfortunately, the experience went downhill from there. I waited 47 minutes before being sat down in a chair, then waited another 10 minutes, and was moved to two different chairs before anything actually started. I initially asked for pink French tips with white polka dots and was told it would be $95 for just a fill-in, which felt very expensive for me personally. I was willing to pay extra, but that price was more than I was comfortable with, so I changed my request to a plain white French tip. For context, I am sixteen years old, and I truly felt that anytime I was spoken to, I was being talked down to. It felt like I was being charged left and right for the smallest things simply because of my age, which made the entire experience even more uncomfortable. The nail tech never attempted to spark a conversation, cut my cuticles, and never once asked about my length preference. I began to feel extremely uncomfortable and unwelcome, so I eventually asked for nude acrylic just so I could get out of there as quickly as possible. During the service, the tech repeatedly pulled out her phone, laughing and sending voice messages. I didn't mind at first, but it became excessive--she stopped to talk on the phone literally every other nail. When it came time to pay, the total was $60, which felt excessive for the minimal work that was done. When I politely asked the man ringing me up if he could explain the pricing, he looked at me like I had two heads. I handed him a $100 bill, and he seemed unsure about how much change he owed me. When I asked for a receipt, he made it feel like a chore. I love getting my nails done and enjoy meeting new nail techs, but this experience was uncomfortable, unprofessional, and disappointing. I saw so many amazing reviews and was excited. Unfortunately, I won't be returning. read more

Every time I come here I end up waiting up to an hour even tho I book an appointment online. I have to come after work . It sucks when people who come in after me - get taken before me . Very frustrating because I'm a regular customer and I tip well. I've walked out a few times after waiting an hour. Guess it's time to go back to Reveire Nails. read more

I was looking for a new, clean, professional salon in the Weaverville area. They should advertise as a first come, first service salon since appointments are not honored. I waited anywhere from 30-45 minutes each time after my scheduled appointment. The third time, I made an appointment as the first customer and they took a walk-in before me asking me to wait another 30 minutes. Don't bother making an appointment but you may have to wait an hour if you are a walk-in. read more

Note: THIS PLACE JUST OPENED AND HIRED A YOUNG GIRL TO RUN THE FRONT. THEY ARE TRYING TO OPERATE A BUSINESS, BUT IF YOU WILL BE PATIENT IT WILL ALL WORK OUT. They are new, and new things need time to get into the swing of things so be considerate of that. With that being said, this place is the best nail salon I have ever been to! I don't even know how to explain how amazing it is here. Everything is clean, well taken care of, the staff is so sweet, they offer refreshments, they're gentle with not only kids- but the adults too, their massage chairs are impeccable. They even have a little kid pedicure chair! Their prices are very reasonable. One thing to note is that gel polish will be $15. We got a pedicure and online it said your choice of polish, but we were charged an extra $15 since we did gel and didn't know till check out, but that's ok! Simple miscommunication. One thing that really stood out is you didn't feel like the staff was conversing about you in their own languages. They were super respectful and talkative. It was a really comfortable experience. Hannah and Elko are amazing!! You haveeee to request them! I will 100% be going back. My nails were $80 which for what I got compared to others is a really good deal. They pay such close attention to details! read more

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amazing nail salon much needed in the area. Great staff friendly and very beautiful salon clean modern. excellent service my nails look amazing! read more

From the moment the technician started working on my nails, I felt rushed and uncomfortable. They were extremely rough during the manicure, and by the time they were done, several of my cuticles were actually bleeding. That alone should never happen at a professional salon. She cut it way too short and the polishing was uneven as well. On a personal note I don't get my nails done very often and was very much looking forward to it but the experience did not deliver. read more

Mountain Nails - Nail Salons Near Me - Weaverville, North Carolina

I was not entirely happy with my experience here. It was my first time and I'm disappointed in the lack of pricing transparency and pushiness to get a gel manicure even though I only wanted a regular manicure. My daughter is 11 and they told me after she got her nails done that she is not considered a child (she got both a manicure and pedicure). Nowhere on their website does it say the age for their child "policy". I was told the child policy is age 9 by word of mouth. Lucy did an exceptional job on my gel pedicure, however, Tina did my manicure and did not use lotion or massage which is part of the offered service. When asked by a manager if she did, she simply said "I forgot." I hoped for a better experience as I took a chance by not going to my regular place in Asheville, but I will never make the same mistake again. Do not let the fancy decor fool you, make sure you ask questions before you get your nails done there. read more

I made an appointment for the my wife for the Rise And Shine pedicure treatment. We were new to the business. When we got in there we didn't know what to do. Finally an attendant that was busy directed my wife to a chair. We were then approached by an attendant that spoke a little broken English. I thought that he knew what the appointment was for. I had to run some errands. When I came back a short time later, my wife was ready to go. I paid the $39.00 and went home. At home I examined my wife's feet only to observe that the only part of the R & S service that was done was the trimming of the nails. Her feet were not cleaned as evidenced by the large amounts of dead skin between the toes. The attendant had indicated that toenail polish would be $15.00 more, so we declined it. read more

Absolutely amazing customer service and treatments. Everything is clean and the space is nicely designed and aesthetically pleasing.