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    Elite Electric Air

    1.0 (2 reviews)
    Open Open 24 hours

    Services - Elite Electric Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    11 months ago

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    Stephen K. Denny - You may forget our Name, but you will never forget our Face!

    Stephen K. Denny

    (41 reviews)

    We had Stephen K Denny come install some units last summer and then this summer one of those said…read moreunits had both of the fail safes fail. We had a flood from our attic down into our upstairs. We called, they came out and replaced the fail safes and told us they would cover the repairs and have their "guys" come and do the drywall.. it's been over a month and after multiple attempts at contacting the service manager Tim and the service coordinator Joe, we are no further today than we were 6 weeks ago. It's the constant run around. We ended up calling the drywall company directly and the owner there told us they have never even made contact. It's ridiculous. When they were getting paid for the original install they played great, when their faulty product fails and destroys your home it'll be crickets. Do yourself a favor and find another company.

    Subject: Urgent Complaint - Service Failure, Unprofessional Conduct, and Refund Request…read moreDear LENNOX -STEPHEN K. DENNY , INC. Customer Service, I am writing to express my deep dissatisfaction with the service I received from your company, a Lennox distributor. I was charged $2,000 USD for a diagnosis and installation that was not only incorrect and poorly done, but also left me without air conditioning for over three weeks during the summer. Your technicians were rude and unprofessional, demanded full payment upfront, and failed to deliver results. Eventually, I had to hire another company to fix the issue, as your own diagnosis was confirmed to be inaccurate by your own team. Given the failure of service and the unacceptable treatment, I am requesting a full refund of $2,000 USD. If I do not receive a response within 7 business days, I will file a complaint with the Better Business Bureau, consider legal action, and publicly report my experience on Google Reviews, Yelp, and social media. I expect your prompt reply and resolution. Sincerely, JOSE BLANCO 786-2018028josaa@comcast.net

    Elite Electric Air - hvac - Updated May 2026

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