1. Aire Serv of Jupiter

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Jupiter, FL

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Aire Serv of Jupiter

4.4 (7 reviews)
Open • Open 24 hours

Services - Aire Serv of Jupiter

Air duct filter replacement

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4 months ago

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7 months ago

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1 year ago

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Lowe's Cleaning - Damaged vent covers

Lowe's Cleaning

(5 reviews)

Stefan was great. A hard worker and got the job done. you are lucky to have him!…read more Professional and complete.

We contacted the Boca Raton, Florida location of Lowe's Cleaning Services, to have our air ducts…read morecleaned which was done on February 20, 2024. Upon arrival, the tech informed us that he would be joined by a colleague of his, who was "in training" and it was his first day, or thereabouts, on the job. As part of the process, they took off all the air vent covers and washed them outside. After completion of the job we noticed later that one of the vent covers was scuffed up, and upon further inspection, we noticed that all ten of them were scuffed up, and that the finish had come off. We contacted a manager of the company who advised us that there was nothing they could do and that the water must have caused it, "which rarely happens," and that we could paint them. We then told him that in our opinion the "tech in training" used a nozzle that had too much pressure on it and was placed too close to the covers which caused this. Furthermore, we told him that neither tech ever mentioned to us that this happened at all, yet surely the tech washing them must have seen that the finish came off upon washing them, yet instead of stopping after seeing what happened to ask us if they should continue, he continued with the process. According to another company we contacted to see what their opinion was on the finish that came off, we were told it should not have happened. We paid a total of $568.00 and requested a partial refund of $250.00 which would have only covered part of the cost of either painting or replacing the 10 vents. Please note that this company has a 100% customer satisfaction policy on their website, yet they refused to compensate us and/or make any attempt to make things right. They also ignored the complaint we filed with the Better Business Bureau and all communication from them. Also, as a side note, the tech arrived in a white van which had no logo on it, and neither tech was wearing a uniform, contrary to what is shown on their website. In conclusion, this company does not honor their 100% customer satisfaction policy, or try to make things right, which is totally unprofessional; and as such, I do not recommend them.

All Time Air Conditioning

All Time Air Conditioning

(86 reviews)

After making an apointment with this company. I got a text from them with a picture of the service…read moreperson. I liked that and that was an awesome idea the company had. It made me feel safer. The phone apointment process was smooth. The customer service was good. The day of the service. The service person was professional. He told me what to expect with the unit if I didn't get some things done. He gave me different options and later on I was sent an email with quote. Everything was very professional. I had some questions. I called back the company. They were answered and I felt better. I liked the company. I read some of the negative reviews. I was a little nervous. They have seemed to work things out. The service was good and I felt i got my moneys worth.

I disagree with your characterization of this situation. My husband and I own multiple rental units…read morein South Florida, and this is the first time we have experienced an AC installation requiring repeated return visits to get the system operating correctly. Whether you consider the wiring issue minor or significant, correctly configuring the wiring is part of completing the installation. Returning to correct it was your responsibility. It does not erase the inconvenience or the time we spent dealing with the problem. We paid approximately $6,500 and expected the installation to be completed correctly. We recently had another licensed company install an AC system of the same size for $3,200, without requiring multiple return visits. That experience makes your pricing and service particularly disappointing. I also do not appreciate being told that my complaint was "taken out of proportion." We contacted you about the problem, and our concerns deserve to be addressed respectfully. The fact that this is a rental property does not lower our expectations for professional service. I am requesting a partial refund to compensate for our time and the inconvenience caused by the repeated visits. Please respond with a proposed refund amount and a timeline for resolving this matter.

Aire Serv of Jupiter - hvac - Updated October 2026

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