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    Arctic Fox Cooling Services Jupiter

    5.0 (7 reviews)
    Closed 8:00 am - 8:00 pm

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    Lowe's Cleaning

    Lowe's Cleaning

    3.8
    (5 reviews)

    We contacted the Boca Raton, Florida location of Lowe's Cleaning Services, to have our air ducts…read morecleaned which was done on February 20, 2024. Upon arrival, the tech informed us that he would be joined by a colleague of his, who was "in training" and it was his first day, or thereabouts, on the job. As part of the process, they took off all the air vent covers and washed them outside. After completion of the job we noticed later that one of the vent covers was scuffed up, and upon further inspection, we noticed that all ten of them were scuffed up, and that the finish had come off. We contacted a manager of the company who advised us that there was nothing they could do and that the water must have caused it, "which rarely happens," and that we could paint them. We then told him that in our opinion the "tech in training" used a nozzle that had too much pressure on it and was placed too close to the covers which caused this. Furthermore, we told him that neither tech ever mentioned to us that this happened at all, yet surely the tech washing them must have seen that the finish came off upon washing them, yet instead of stopping after seeing what happened to ask us if they should continue, he continued with the process. According to another company we contacted to see what their opinion was on the finish that came off, we were told it should not have happened. We paid a total of $568.00 and requested a partial refund of $250.00 which would have only covered part of the cost of either painting or replacing the 10 vents. Please note that this company has a 100% customer satisfaction policy on their website, yet they refused to compensate us and/or make any attempt to make things right. They also ignored the complaint we filed with the Better Business Bureau and all communication from them. Also, as a side note, the tech arrived in a white van which had no logo on it, and neither tech was wearing a uniform, contrary to what is shown on their website. In conclusion, this company does not honor their 100% customer satisfaction policy, or try to make things right, which is totally unprofessional; and as such, I do not recommend them.

    Stefan was great. A hard worker and got the job done. you are lucky to have him!…read more Professional and complete.

    A R Williams Air Conditioning

    A R Williams Air Conditioning

    4.9
    (169 reviews)

    I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

    My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.

    Arctic Fox Cooling Services Jupiter - hvac - Updated August 2026

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