Do we came from an auto body store down the street first of all we had to wait at the auto body…read moreshop for enterprise to pick us up which was from 2pm until 3:30 then we had to be transported to Enterprise. They tried to give us a Prius knowing we needed a bigger car. So finally we were offered a bigger vehicle but had to wait another 45 minutes to get the vehicle because they waited on 4 people that came in after we did because they said it was a fast transaction because the people took any car! Well I feel like they should have finished our transaction before waiting on everyone else after us! So for a simple pick up we waited from 2:00 until 4:30 when we finally drove out. ‍. Is this how long it usually takes with enterprise??? I would recommend this enterprise if you have all the time in the world to wait!

Clean rental, great customer service. Got me in n out so fast. Highly recommend to friends and…read morefamily.

Independently owned / franchise . This location also has…read moreuber cars for rent . This location is not my chosen place to rent from. My original location did not have the specific car available. Avis corporate customer service found this area that has the type of car that seats 7, not the SUV as originally reserved but a Chrysler Pacifica van instead. I am already perturbed by this mishap and having to scramble to find a suitable vehicle for my needs . Sadly at this location the owner who helped me did not seem like he was happy to be there , his facial expression was stern , cold demeanor. Not welcoming one bit . I asked for him to explain the collection of funds put on hold on my credit card. He looked annoyed having to asked to repeat and explain what he meant to me again. I never had to sign any forms stating a specific amount of money to be held. I am used to walking to the airport Avis location and walking to the kiosk to find my stall number and drive the car off the lot . We are back after renting for 3 days and here to return the car . I kid you not the owner's face shows no change from the first time I retrieved the car. Won't be coming back here again where my business is not warranted .

I've rented from this location several times and never had a negative experience. They were…read morefriendly enough and honestly, just did exactly what I needed...to get my rental as quickly and painlessly as possible. I had to extend a rental due to an urgent issue and they were sympathetic to my cause and didn't charge me a late return fee. If their location was closer (It's just far enough that I need to uber here when I need a rental), I would prob get from here than the rental spot walking distance from my place. I just comparison shop and if their rate are good for my need, then they're at the top of my list!

for Miguel! Miguel was handling everything solo when I came…read moreto pick up my car, and even though he was clearly busy, he still provided excellent customer service. The vehicle I received was clean and in great condition, and the return process was smooth and hassle-free. 1 for Hertz (the company) It's unacceptable to have one employee managing everything alone. That's not fair to the staff or the customers. Hertz needs to do better with staffing.

Rented a SUV. I declined the $76 gas online. When picking up, guy told me if I wanna pay $63 gas…read moreand I could return it empty tank, I thought it was still high but stupid me for saying yes since I was leaving town. When I returned it, the lady told me she'll have to charge me for returning it empty cuz I was supposed to fill it up but I just didn't. Turned out that the $63 was what they charge if u don't fill up gas. Moral of the story, beware of this tactic and just get your own gas :(

I don't usually take the time to write a review but I felt like it was absolutely necessary. Ronald…read morehelped me over the phone the day before with a question I had. He promised a vehicle and he kept his word. I've had bad experiences with other rental companies where my rental reservation was given on a first come first serve basis and there was no vehicle for me when I arrived. He also upgraded me free of charge. He was nice and informative the entire transaction. Thank you Ronald!! You saved our trip. We will be back and I highly recommend.

If I can leave a -star review I would this is the ABSOLUTE WOSRT PLACE TO RENT! Wouldn't ever rent…read moreanything from here again. The car had a flat tire and they still charged the full amount for the price. See the pictures to believe. Unbelievable service as well they are so lazy and won't do their job to help service the customer.

EnterSlime is what I call them . This is for the whole company upper management they are just …read more Bad they is nothing good to say about this company as a whole. My recent tryst with them I rented a pickup truck that was not in there local fleet , not once did I receive a phone call that they didn't a pickup for by me until I arrived at the rental office . If you want to rent a car best to rent from Hertz is a better company .

This process was fast and easy, Henry than you again sir, very helpful and very attentive to us…read more Highly recommend asking for him when calling.

I feel bad for the other reviewers who had such a bad experience. I had a great experience!! Alex…read morewas super helpful and friendly. And all the staff did a great job in making my rental for a camping trip/trail race a breeze. I got upgraded to a much bigger car for a really reasonable price and they were very considerate in making sure I was happy with the rental. Only issue I had was the USB jack in the car was bad so it was impossible to charge our phones through it, but Avis gave us a $20 credit towards our next purchase. So that was awesome. We will rent from Avis Covina again! THANK YOU

This rental agency tricked me into paying a few hundred more than I would've paid had I not let the…read moremanager change my pick up time in order to "save me money". My reservation was from 10AM Thursday until 12 noon on Saturday! When I arrived at the Agency at noon to return the car, the agency was dark and closed. I called and the operator instructed me to return the car on the next business day so I went back first thing Monday morning. I was told that they closed at 12 noon (even though they had clearly closed early) and that I should've returned the car at 10:30 AM anyway! WTF??? I had no clue they had changed my whole itinerary! I only agreed to change my pick up time to 10:30 instead of 10:00, because he said it would save me a significant amount of money! Never did he mention I'd have to change the drop off time as well! Legally, I can't do anything about the fast one he pulled on me because he told me initial here, here, and here, and sign here, which I did. I was so grateful to him for saving me money, that I didn't think to read the small print on the contract indicating my whole itinerary had been changed! I chose the hours I did for a reason and there would have been no point to renting the car in the first place, if I had to have it back by 10:30! When I later confronted Alex (the mgr) about it, he lied and said he went over all the changes with me. I was happy with what I was going to pay in the first place, for the hours I needed the car for. This place is dishonest and use the fine print on contracts to make their money. Bottom line.....This was my fault for being too trusting of a person. They sure got me good but good thing I believe in karma.

I made a reservation by calling a customer service 24hrs before picking up the car…read more All done and I was given a confirmation number only to get a call on the day off picking up that they do not have my car. Left me only a few hours to find a car. I called the customer service, only to find out that they couldn't help me due to a short notice. Clueless and unwilling to work harder to help a customer when clearly they are at fault. I find this extremly unprofessional and lack of training! Bad bad bad service!!! Will make sire to tell my friends and family to never rent from Avis.

Absolutely DO NOT rent from this Avis!!! Absolutely ridiculous that I was charged $75 for a pet…read morehair fee service when I did not even have a pet in the vehicle!! The car was never cleaned out before me and now I'm being charged. And the fact that there is so little hair anyway, it does not warrant a $75 clean out. His solution was for me to go take the car to get cleaned and he won't barge me. It's my fault that I rented here again because this is actually the second time I received a dirty, uncleared car from this Avis. My last rental car I actually drove it straight to the car wash because it was so gross inside. Horrible customer service. I will NEVER rent from here again. I advise you do the same!

I worked with Bikram. He was very helpful. Car rental prices were good. He works with most of Car…read morerental companies and offer competitive pricing. He also offered Car Rental Insurance, which is much less than Car Rental companies. I will definitely use Anywhere Travel & Tours again as a rental car agency.

Worked with Bikram. Very knowledgeable. Rented car from him 2 weeks ago. Great support. Renting car…read moreagain for tomorrow. Highly recommend this Rental Car service.

SCAM OF A COMPANY!…read more My aliexpress package went from USPS to "Piggyship" and had no notifications of a delivery attempt or any notices left. Their customer service emailed me back real quick but as soon as I responded, crickets. No response, nothing. Their customer service number doesn't even work at all. If you noticed your package was supposed to be shipped by "Piggyship" ... forget it. File your refund claim now or at least call your credit card company now and dispute it.

I also ordered from Aliexpress and the shipment ended up at Piggyship (according to the aliexpress…read morevendor) and was told to contact them for status since the tracking status has not been updated for 3 weeks. I emailed their customer service and got no response. I called their phone number and no one answers and the voice mailbox is full. I have now done this for a week and no response. If it is a real company, you would NEVER tell. BEWARE! I will be demanding a refund.