At the turn of the new year, they kept saying they were only a few days behind but should be caught up by the following week. Got an email on 14 Feb that my cards are due to be shipped back soon but they never were shipped. 47 business days as of right now and still no word besides that they have a slab shortage. They are still claiming they are only days behind but they are lying since they are actually weeks behind. They are still telling new customers that their turnaround times are 25-35 business days. Take away from this company is they have piss poor communication and resource management skills. read more

I am new to the grading world and at a local show they were one of the first ones I saw. They were very nice and talked about security of the cards yada yada yada. I wanted them shipped to me in their month period.or so I never heard from them until a day before the next show and asked if I should bring your cards. Well duh I sent 3 emails that went unanswered. Upon reception of the cards they didn't thank me for my business just pretty much gave me the cards and talked to another unsuspecting victim. When I opened my cards 25 of them , there was a wrong order form inside of it and I brought it back to them and they seemed like they had no idea why I was upset bc they preach security but they couldnt handle a form of my name and info and they could of given it out to another person they didn't even care. When I got home I quickly looked at the cards and 2 were wrongly labeled. But I also had to work that night so I quickly looked. A few days later I saw two more cards were wrongly labeled making 4/25 wrong. To me that's bad and shows they don't check or double check their labels or works They did offer free shipping and when I asked for a discount bc of the waiting period ( I asked twice within a 3 week period) they said nothing back to me. They still have not thanked me for my business which I feel goes a long ways. I will never use these guys again. read more

These Dortch bros are a joke! On their eBay store (texascardhouse), they sell their own graded slabs. It is hard to believe that they are grading their own cards with the same integrity that they would with any other customer. No matter what they say, they cannot prove it because they will not show anything behind the scenes or their process of grading cards. Just watch some of their past streams on their facebook page and you will see how ignorant they are when it comes to the hobby of trading cards. Here is a sample of their live stream: 1. Talk bad about other grading companies. 2. Complaining about customers contacting them for an update. 3. Complaining about customers when they get upset at the service they received and voicing it publicly. 4. Lying about their weekly production. They've said in the past they do anywhere between 7,000 to 12,000 cards a week but their registry only increases by the 100s. 5. They don't believe in a pop report. 6. They talk about their "security". I don't trust their grading at all because there is currently a 86 Fleer Jordan for sale on ebay and there are signs that it's not real . read more

Cards look good. However, poor communication on statue, no status updates to tell what stage the order is in. They have time to go to shows and sell brand it seems, just not time to grade and slab. My opinion. read more

I would give them a negative rating, but Yelp will only allow a 1 star. I gave those thieves 45 booster packs of Pokemon cards from 1999 and several games and different things. They talked a great game, oh, we can sell these and get you top dollar. We agreed on a price above $15k. 2 months later, that price was down to $3k. I said NO, HELL NO!!! Shortly after that, they stopped showing up to card shows (Allen card show). Yes, they were the 1st people you saw coming in from the garage. A few months went by, and they stopped answering calls and emails. My girlfriend told me not to go down to Georgetown and kick their ass for my money. I wish I didn't listen to her because it's been years now, and I'm out all my Pokemon packs and about $15k. Now, we are barely hanging on from living in the street. Is anyone placing a lawsuit against these theives? Let me know, I have serial numbers from my packs and games. read more

Does anybody know what's going on here. These guys haven't picked up their phone in about three weeks. I was in slabbing 2/16 and heard nothing since. Did production stop ? every time I call there's no answer and when I text them I see that they read my message but do not respond.....Crickets. read more

As a big collector of sports trading cards, things got crazy in the past two years. Everyone was sending a ridiculous amount of cards to get graded and of course, no company was able to keep up with the demand. This led to many new startup companies but one of these guys is the worst of the worst in the hobby and they are Elite Card Grading out of Texas. The owner grades and sells his own cards on eBay. There is evidence that he shill bid and won an ECG card from a card store owner that exclusively only grades with ECG. That same card with the same serial number was relisted a month later by the same card dealer. So far this year they had a backlog since the start of the new year...one of their excuses was they ran out of stock of their slabs lmao. Their communication on their social media pages has been far and few lately with no follow-up to the things they said they will do. I bet they wish they took that big "offer" they claimed but I personally think that's one of the many lies they told. read more