I was going to give this a five star review but I feel like some of the customer service ended…read moreafter I purchased the vehicle. I came to this location specifically as the had the model of vehicle I wanted. My sales person was Chris Berry. I found him to be helpful and overall easy to work with. I ended up walking away with the car I wanted, satisfied with the experience, and happy with the deal I got. We also bonded over both being from the Midwest area and he generously included all-weather floor mats since I was to be returning to that area. I ended up accidentally leaving my drivers license at the dealership. I was leaving town the next morning and at the airport I couldn't find my license. I knew it was either at home or I may have left it at the dealership since there were a lot of times I needed my license out. I did not hear anything from them immediately or the next few days and assumed it was at home. The moment I returned four days later I looked around and could not find my license. I ended up calling to check and the dealership said they had my license. When I asked why no one had called me the response was that it wasn't their responsibility to let me know. I understand that the onus is on me to keep track of my license but I felt like there was no interest or care to help out a customer who just spend several tens of thousands of dollars to purchase a vehicle from their location. The person who answered the phone seemed unsympathetic and had very poor customer service. I asked to speak to a manager and was transferred but went to voicemail. I left a voicemail asking for a call back but did not receive any call. I ended up going in person to get my license and to pick up the floor mats the following day. Chris was there and he was able to assist me and was apologetic. I also had discovered that one of the windows had tint peeling and he said he would arrange for it to be replaced at my convenience. I am happy with my experience with Chris and would give him 5 stars. However, I am dissatisfied with the remainder of my sales experience, hence the 3 stars. I've been driving Toyota since I've been able to drive and this is my third Toyota now. While their vehicle quality remains stellar, their customer service has overall deteriorated.

I had a very disappointing experience with Toyota of Hollywood. I felt like the dealership was not…read morehonest or transparent during the buying process. The pricing and details I was initially told did not match what was presented later, and it came across as a bait-and-switch tactic. I also felt like my time was completely wasted. Communication was inconsistent, important details changed, and the overall experience left me feeling misled and frustrated. I strongly recommend that anyone shopping for a vehicle carefully review all numbers, paperwork, fees, and promises before committing to anything here. Transparency and honesty matter when making a major purchase, and unfortunately I did not experience that at this dealership.

We walked in to view the CRV and the Pilot. The showroom was empty. The salesman was very friendly…read moreand showed us around a few vehicles. He was very knowledgeable and gave us a test drive in a vehicle. We fell in love with the CRV and immediately made the deal right then and there. The process was painless and quick. Daniel took the time to show us the how everything works on the vehicle. One and a half hours later, we were out of there with our new vehicle. Go and see Daniel (sales), Arthur (finance), and David (store manager). This was an amazing experience.

I want to thank Andrew Bryan for such a smooth transaction with leasing our new vehicle. We handled…read moreeverything by text, and when we arrived at the dealership everything was ready -- we were in and out quickly. All the conditions of the deal were exactly as agreed, he honored everything he promised, and financially it was a super convenient transaction for us. Also, Sales Manager David Losk and Finance (Mrs. Torres) were great and made the process even easier. Without a doubt, I will call them for my next vehicle transaction. It's not often to have such a seamless experience -- with everything priced right and all conditions met.

So I visited to look at a Ferrari California. First problem is one of the lights wouldn't work and…read moreit clearly needed some deep cleaning. Looking beyond that the dealer said the would give me a good value for my trade, which they did. They said the would expertly clean they car inside and out. The agreed upon price was $98k. I contemplated the deal over lunch nearby. One problem is I found the exact same car listed online on carguru for $10k less than they had on the sticker. Why would they try to sell me a car for $10k than they are advertising it for online? I have attached the carguru link. Obviously I passed. The search continues....

Caveat emptor: this will be fairly detailed…read more I bought a used 2015 Porsche GT3 from JLC earlier this summer. Aside from the actual *pricing*, it should be noted that the experience left much to be desired. Here's why... I've bought my last three (3) vehicles from out of state. Call it what you will, but everything, especially cars, tend to go for a bit of a premium here. Hence, JLC being located in FL wasn't really a deterrent as I'm used to doing everything over the phone or online and covering the bases with a well-executed PPI, or pre-purchase inspection. If I'm able to distill my experience with JLC down to one area of dissatisfaction, it's this: they aren't true to their word and they over-promised and under-delivered in virtually every aspect of the process. #1: I was told--no promised--that the GT3, a car whose value is inherently sensitive to "high" miles or additional mileage--was going to be flat-bedded en route to it's two (2) pre-purchase inspections, or PPIs, that *I* paid for upfront. I only found out, after being given the service notes from The Collection in Coral Gables along with the corresponding mileage, that it had been driven around am additional ~80 miles from the time I put down my good faith deposit/earnest money to the time the car was pre-purchase inspected. #2: JLC insisted upon me shipping out my trade-in vehicle, a sweet 2016 Alfa Romeo 4C, prior to finalizing the numbers. I wasn't entirely comfortable with this but they informed me that if I had any discomfort with the deal, they would ship me back my trade-in vehicle on their dime, no questions asked. Free and clear to back out of the deal at any point in the process, they said...okkkkk. They also insisted upon me shipping out my Alfa Romeo 4C on open transport. Here's what happened to the vehicle with the shipper/transport they contracted with (please see accompanying photo!). This damage, extensive as it was, essentially precluded me from getting my car back in one piece "no questions asked" should I want out of the deal or want to back out, right. I mean, their shipping company totally wrecked the hood of the car. ONE THING TO NOTE: If you look at Jumbo Luxury Car's listing (which has since been removed but whose archives remain) and the accompanying AutoCheck report for my Alfa Romeo 4C, the very same one that was damaged big-time during shipment, there is absolutely ZERO indication of that damage anywhere either in the write up or AutoCheck or Carfax. That, dear friends, is highly suspect if not downright deceptive. See, I'm not making things up! #3: Timeline for the run-around May 8th - Wire confirmed initiated and received (email sent and received) by Jumbo May 13th - USPS tracking number for title for Alfa Romeo provided as requested for shipment of vehicle May 15th - [REDACTED] emails me saying he now needs to *receive* the title in order for it to be shipped out, a different requirement than previously indicated, thereby further delaying everything. May 20th - Vehicle picked up at JLC in Florida for transport by Gorban Transport to California May 27th (MEMORIAL DAY) - Vehicle arrives at destination with undisclosed damage (four noticable scratches) not previously indicated and for which I did not initial upon receiving the vehicle. They subsequently paid to have two (2) out of the four buffed and paint-corrected but they cheaped out on it and it's still visible. Please see the attached photos of what their transport company did to my trade-in vehicle and for which they said they would "ship it back" on "their dime" no questions asked. Then, look at their online listing for this very same car and the lack of damage report. Although I was especially upset about them *driving* my car around an additional ~80 miles after being assured it would be flat-bedded transported and *never* driven, every other detail and concern was also handled in a haphazard way and they significantly over-promised and under-delivered on the timelines, impacting me receiving the vehicle in a reasonable timeframe.

I am delighted to write a review for Robert and his company…read more I have to say the transaction happened so fast, I was very nervous - overly cautious - even going so far as to call a local police station to ask them how to handle this etc. I mean I am a single woman - I had to be. He drove all the way from Fort Lauderdale to Port St Lucie to meet me. In all honestly - after meeting with Robert and closing the transaction - I had zero to worry about from the get-go. If I knew at the beginning of the transaction, what I do now - I wouldn't have even blinked an eye. What a nice gentleman - and he gave me a really fair deal. Extremely happy that he reached out to me when I reached out though a form on SellmycarEZ Things to know : -Do not concern yourself with sending a copy of your current title in photo format to him - DMV confirmed, this is perfectly fine. -He will bring a scanner, to scan your car - perfectly normal -Do not worry about drawing up a bill of sale, he will bring all documents preprepared - all you do is sign. -Do not be worried about him coming to your home or meeting him - he is a perfect gentleman. Extremely polite and respectful. -Robert is beyond fair and knows what he is doing - he has been doing this for 18 years -He will bring a driver - so he will take the vehicle that day - remove all your belongings. Lastly, this is the very first time I have met Robert, I do not know him personally. I would 100% vouch for and recommend using Robert to sell your car. Thank you so much Robert and again, I am terribly sorry about being so overly cautious. Thank you for buying my car! If I ever know of someone else or have another to sell - you will be my first call!

Robert was an absolute pleasure to do business with. From the moment we spoke on the phone, he was…read moreas friendly as could be. I sent him the pictures of my car and had an acceptable offer within minutes. And when he came over to pick up the car with cash on hand, he was just as pleasant as could be. Don't go anywhere else. This is your one-stop car buyer!

My wife and I recently purchased a 2025 Buick Envista ST from Hollywood Kia in Pembroke Pines. Our…read moreexperience was largely positive thanks to Art, our sales rep. He was incredibly diligent--answered our billion questions (seriously). His patience and professionalism made the whole process feel easy. That said, the dealership itself could use some improvement. The facility felt cramped--too many salespeople hustling for attention in a tight showroom, which made it a bit chaotic at times. It seemed like there were more reps than cars, Art however went the extra mile and met us at our car as soon as we showed up so we weren't fought over by salesmen. If the facility was bigger and less crowded, I might have considered giving a 5 star and for me that's saying a lot being a car dealership. Overall, I'd absolutely recommend working with Art if you're in the market for a new vehicle--his customer service is top tier. Just be prepared for a busy showroom environment. Still, the pros (mainly Art) greatly outweighed the cons for us.

I leased a car from here about two years ago, and from day one it's been a nightmare. Parts have…read moreliterally been falling off the car. I've taken it in multiple times for service, and the issues weren't addressed properly or new ones kept appearing. At one point, something actually got wedged between the steering wheel and the seat while I was driving, and I almost crashed. That alone was terrifying. The number of recalls has also been insane. It feels like the vehicle is constantly being called back for another problem. I honestly don't understand how anyone would buy a Kia Telluride, especially the Prestige model. It feels like it's held together with glue and duct tape. This has easily been one of the worst vehicle experiences I've ever had. Between the reliability issues and the frustration with service, I would never purchase another Kia again and definitely not from this dealership. Never again.

Jordan at Carrio Motors really took care of me. Super chill, honest, and made the whole process way…read moreeasier than I expected. No pressure, nothing. He answered everything, made sure I got exactly what I wanted, and treated me like a real person, not just another sale. Definitely appreciate him for looking out. If you go there, ask for Jordan.

My friends told me not to shop here , lots of people scammed ,…read moreSo I hold my self back , I change my mind not to sign their paperwork , it was very unique decision , I am proud of my self.. Anyone looking to get into an exotic cars or financing options, run somewhere else and never look back... This time I listened experienced ones , big thanks to Sam.

I've had my car for about a year now and couldn't be happier. My 2008 Toyota Avalon is exactly…read morewhat I had hoped it would be, a reliable luxury sedan that would hold its value. In fact, it is worth now what I paid for it a year ago. Cars 4 You has great cars for a great price.

Great place to get cars excellent service and good prices .get a good car in great condiciones…read moreright now . Call now and talk to sean the sale men that as soon you get there his trying to get you the best deal possible . THANK you CARS4YOU for my infiniti g 35

Update from the previous review. I want to recognize Nick, the General Manager at Hollywood…read moreChrysler Jeep, for his professionalism and willingness to resolve a very difficult situation. While the initial transaction did not go as expected and involved miscommunication that caused significant stress, Nick took the time to personally review the matter once it was brought to his attention. He listened, followed through on his word, and worked directly with the lender to fully resolve the issue in a fair and professional manner. What stood out to me was Nick's commitment to doing the right thing once he had all the facts. He was responsive, transparent, and made sure the situation was handled properly from start to finish. I appreciate his effort and professionalism in bringing the matter to a complete and correct resolution. Thank you Nick Burba. Lisbeth.

1 Star - Misleading Pricing, Warranty Games, Buyers Beware…read more This dealership plays games from the very beginning. The Jeep was advertised online for $27,800. When I arrived at the dealer, the price suddenly jumped to over $36,000 because of ridiculous added fees. I walked away because it was completely unreasonable. A few days later, they called me back saying I could get the same car for $31,000. That alone tells you everything. They constantly change the numbers and try to squeeze a higher commission instead of being transparent. It only got worse after the purchase. I bought the Jeep with 27,300 miles and was clearly told I had a 3-month or 3,000-mile bumper-to-bumper warranty, plus a 7-year powertrain warranty. When I tried to use the warranty, I was told I had to pay a $100 diagnostic fee, warned the issue might not be covered, and suddenly my bumper-to-bumper warranty was reduced to 2000 miles instead 3000 The excuse was that the contract conveniently shows 28,300 miles, even though the vehicle was sold to me at 27,300 miles. That mileage discrepancy was never disclosed and directly shortened the warranty life. On top of that, this so-called certified vehicle came with warning lights on the dashboard and serious mechanical noise, yet the dealer refused to take responsibility or help in any meaningful way. Advice to buyers: bring your own mechanic, do not trust online pricing, do not rely on verbal promises, and read every line of the contract. Between the price manipulation, mileage discrepancy, and warranty runaround, this feels intentional, not accidental. Buy elsewhere

It was very easy to sell the car. Kayla who came for the car was wonderful. Payment was smooth and…read morequick.

I had a great experience selling my vehicle…read more This location is very clean and tidy. It's NOT. Dealership. I've never been to a Carvana location before and this was a very interesting experience. They have the huge car "vending machine" where you actually get a token to put in to get your car, but today I was only selling. You do most of the paperwork online and when we came in they test drove my car took some pictures and handed me a check! The whole process took less than 30 minutes. The online process took 30 minutes too. I'm thinking maybe it's because my car was in PERFECT condition, and someone else might have more of a hassle, but honestly I would sell a car to Carvana again.

Great company with great value in a auto purchase. Lots to choose from with great finance…read moreavailable as well

Don't go here, they lie about everything, they don't work on the cars when the get them, just park…read moreand sell. They move like they are going out of business constantly, never pick up the phone, sending the wrong documents in the mail, just terrible. STAY AWAY