08/30/24 There were loud noises coming from the back end of my car as I was leaving the hospital,…read moreso I drove over to my favorite, reliable car repair place! I saw that they were busy and the stalls were full. I wondered if they were too busy to help me. But Augustin, the manager, listened to me, saw my angst, and called over Cesar, who was very helpful. My car was up on the lift in 20 minutes. I went over to look under the car also. Cesar and another mechanic soon found the problem and fixed it. I was so grateful that it wasn't anything major and was fixable on the spot. Thank you, gentlemen. You are still the best in car repair! I really appreciate you! Ladies, the mechanics at this location respect female customers and actually listen to us! I have been here several times and always get the best treatment and results.

A very clean facility compared to others that I've visited. My car broke down not too far from…read moreMotoro Cars (and AAA recommended) and they were very communicative about my car situation. Friendly and understanding. Appreciate their help while I got into town to pickup my car.

I recently had my car repaired here and they did an AMAZING job! The service is top notch!! I would…read morehighly recommend them to anyone who needs a body shop!

Carlos installed new speakers, screen/head unit and back-up cam in our F150. He suggested the right…read moreitems to order and everything works great. Installation was perfect and we love the new system. He was punctual, is great at communication and did excellent work. Highly recommended!

Disappointed With Follow-Up and Customer Service…read more I hired Illumine Mobile Mechanics LLC to install AMP power step boards on my 2010 Ford F-250 Super Duty. I wanted to support a young business owner and give him an opportunity. Carlos was polite during the scheduling process, and the installation appointment was set for April 29, 2026, at 9:00 AM. The labor charge was $335. My concern is not only the installation itself, but the lack of follow-up after the job. Shortly after the installation, I noticed that the lights for the power steps were not working. I contacted Carlos and let him know. His response was that it was "extremely common" for those lights not to work and that everything had been installed correctly. He said he could come check it, but because I was not going to be home that day, I told him not to make a special trip and to stop by the next time he was in the area. He never followed up or came back to look at the issue. Later, the power steps stopped working properly. One step stayed in the lowered position, while the other would not retract correctly, and the system stopped functioning as it should. When I contacted Carlos and asked if he could take a look, he told me it would require a $95 diagnostic fee. I was disappointed because I had already reported an issue with the installation right after the work was completed, and that issue was never checked. Carlos pointed out that it had been one month and 19 days since the installation, which was accurate. However, the original concern was reported immediately after the install, and there was no follow-through. I have also used Carlos for other work on my Ford F-250, including a difficult radio installation. That job was eventually completed by someone else because it required more specific expertise. I did not hold that against him because I understand some installs can become more complex than expected. However, with the power step boards, my concern is the lack of follow-up and customer service. I believe this is a teachable moment for a young business owner. Skill matters, but follow-through matters just as much. When a customer reports a problem immediately after an installation, the business should make a reasonable effort to inspect the work before charging another diagnostic fee. Based on my experience, I would not recommend Illumine Mobile Mechanics LLC for this type of installation. If you decide to use this business, understand that you may not receive the follow-up or customer support you expect if something goes wrong after the job.

**1-Star Review - Absolute Disaster - Do Not Take Your Car Here**…read more I wish I had never walked through the doors of MBC Shop d/b/a Napa Auto Care located at 10835 NW 7th Avenue in Miami. What started as a simple coolant issue on my 2014 Land Rover Range Rover Sport turned into a $10,790+ nightmare filled with negligence, deception, and total disregard for customer safety. In November 2024, the low coolant warning came on. They diagnosed a leak, quoted $3,241.77, completed the work, and I paid in full via Zelle. One week later the warning returned. Their representative told me it was probably nothing and that it was safe to keep driving. That advice nearly got me killed. On December 5, 2024, the engine catastrophically failed while I was on I-95, leaving me stranded in traffic with a major safety hazard. I paid $150 for the tow. The car was in their shop for over two months with slow communication and slow progress. They eventually claimed melted pistons and major internal damage, convincing me to pay $7,663 (in four separate Zelle transfers) for a full engine replacement. They even assured me that once repaired, the vehicle would easily sell for $18,000-$19,000. A CarMax appraisal later proved that was completely false--they offered only $6,000. When the car was finally returned in late February 2025, the horn didn't work, the air conditioning wouldn't turn on, and the radio was dead--problems that did not exist before they touched it. These were caused by their sloppy electrical work during the engine swap. They then charged me another $912.71 to "fix" the AC. They also reneged on their promise to cover my 2nd round of car rental car costs while I was without transportation for work and taking care of my young child, sticking me with over $2,000 in rental bills. This shop destroyed my engine through incompetence, lied to get more money out of me, created new problems, and showed zero accountability. I am now demanding full reimbursement of $10,790.71 through my attorney and will be filing complaints with all relevant consumer protection agencies. If you value your vehicle and your safety, stay far away from MBC Shop / Napa Auto Care. They cannot be trusted.

I've brought my rolls Royce, Escalade, bmw and Benz here, I've got to say that by far the best…read moremechanics, service and accommodation by Jonathan makes it feel right at home. And for those with high end vehicle the prides and value are unbeatable

Called last minute, they had a tow truck on standby. Picked up my car in 30 minutes and had the…read moreexhaust welded and out the shop in less than an hour. highly recommend this shop. ask for Roger

From the owner: Brakes oil change suspension custom wheels and tires engine swap transmission swaps tune ups…read moresuspension lift kit specialist

Great service and honest pricing. The mechanics were skilled and took the time to explain the…read morerepairs needed. I'll definitely return for future maintenance.

Overall great experience at the shop management and their employees doing an amazing job with their…read moreservices.