1. Carvana Hollywood

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Hollywood, FL

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Carvana Hollywood

4.1 (41 reviews)
Closed • 9:00 am - 7:00 pm

Services - Carvana Hollywood

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Carvana Hollywood Photos

Recommended Reviews - Carvana Hollywood

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2024 Ford Mustang GT Premium
Jason N.

Every aspect of this purchase, including trade-in and home delivery and pick up, was a model of self-navigated ease, efficiency, and professionalism. My thanks to Cruze, the delivery driver. Excellent service and accommodating my schedule. I can attest that this was the first car buying experience that I actually "enjoyed". I will not return to brick-and-mortar dealerships for purchase, with the dreaded multi-office relocations and nomad "managers". My thanks. Well done. V/r, JN

Dodge ram Cummins
Heather R.

The Hollywood Carvana is hands-down the best company with a handful of employees that are thoughtful, educated, and professional. This is my third vehicle through Carvana and I have to say two of my favorite people that walk you through everything answer any questions and have the patience to watch you smile and then excitement with your new vehicle purchase are Dwayne who is just excellent and dropped off my vehicle at my property and walked me through everything. Best personality and educated about everything with my new car and then we got the privilege to meet Ajai at the Hollywood facility and what a kind patient professional and courteous man. He made this transaction smooth and it went off without a hitch we were in and out. We wanted to stay longer just to talk to him because he was such a great, nice guy thank you Carvana for making us the happiest customers year after year Car after Car! Dr. Heather

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1 month ago

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Olivia O.

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1 month ago

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Olivia O.

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2 months ago

fast and easy process. would recommend everyone to sell their car to carvana. we got the best offer on the market.

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Olivia O.

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3 months ago

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5 months ago

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Olivia O.

Thank you for choosing Carvana!

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5 months ago

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Olivia O.

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16 days ago

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8 months ago

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17 days ago

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12 days ago

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Olivia O.

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24 days ago

This is my second time selling my vehicle to Carvana and it is always smooth. It's always a pleasure doing business.

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1 month ago

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27 days ago

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2 months ago

Amazing experience with no surprises. What they say is what they do. Thank you for the service. Door to door made it very convenient for me.

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1 month ago

Easy...guys were polite and helpful. No surprises...in and out in 15 minutes. Would recommend.

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2 months ago

The sale of my electric vehicle went well witu Carvana and the pick up at my address was convenient!!

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3 months ago

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5 months ago

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Olivia O.

Thank you for choosing Carvana!

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2 months ago

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5 months ago

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6 months ago

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3 months ago

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7 months ago

Second time using Carvana for a sale. Another 5 star experience! Super easy transaction,

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6 months ago

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5 months ago

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5 months ago

Very easy process. They picked up my car at my address. everything was done online and the whole process was a very good experience

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4 months ago

Easy transaction! Best offer! Bank told me I would get a Canadian exchange, but it didn't happen. Please disregard my last review.

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2 years ago

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6 months ago

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7 months ago

It was very easy to sell the car. Kayla who came for the car was wonderful. Payment was smooth and quick.

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8 months ago

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9 months ago

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8 months ago

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1 year ago

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1 year ago

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2 years ago

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9 months ago

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1 year ago

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2 years ago

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3 years ago

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Page 1 of 2

Ask the Community - Carvana Hollywood

Review Highlights - Carvana Hollywood

“The process was seamless and the representatives that helped me were kind.”

Mentioned in 3 reviews

Read more highlights

Toyota of Hollywood - Not the car we were talking about. Indicates he is not paying attention to who he is talking to

Toyota of Hollywood

(668 reviews)

Robert (Nigeria) salesperson is amazing 5 also Mike (Egypt) sales manger 100% top Ace we bought…read morefrom them our new 2026 Toyota. RAV4 XLE hybrid platinum. Thank you this dealership is amazing this is our second vehicle from them thank you for you outstanding customer service.

Extremely Disappointing and Dishonest Sales Tactics at Hollywood Toyota!…read more My experience with Hollywood Toyota was extremely disappointing. Arian and YanLuis were the two persons involved. Their negotiation tactics felt misleading and lacked the transparency any customer should expect when making a major financial purchase. After waiting almost 3 hours...They attempted to negotiate without providing a detailed, itemized breakdown of the vehicle I was considering purchasing. There was no clear explanation upfront of the actual selling price, dealer fees, add-ons, or other extras. To make matters worse, they lowballed my trade-in and then suggested that, depending on my credit, they might be able to offer me more for it. Why should the value of my trade-in depend on my credit score? The value of a vehicle should be evaluated fairly and transparently, separately from financing terms. These are two different parts of the transaction, and customers deserve clear answers about both. I should not have to agree to a credit check just to find out the actual numbers of a deal. Customers deserve a complete, itemized purchase order showing the vehicle price, all fees, add-ons, trade-in allowance, and applicable taxes before being pressured to authorize a credit inquiry. These tactics create unnecessary confusion and make the entire process feel manipulative rather than professional. Buying a vehicle is already a significant financial commitment, and dealerships should earn customers' trust through honesty, transparency, and straightforward negotiations--not vague promises and conditional offers. My advice to anyone considering Hollywood Toyota: be careful, ask for every number in writing, and do not authorize a credit check until you have reviewed the complete deal. If a dealership cannot provide a clear breakdown of what you are buying and what you are being offered for your trade-in, walk away. That is what I did! Customers deserve better than this.

Sell My Car EZ - We Pay the Most Cash for Cars (305)907-6700

Sell My Car EZ

(27 reviews)

I sold my 2013 Sonata to SellMyCarEz.com and highly recommend them. Robert was helpful and…read morecourteous. He came to my residence, inspected the car, drove it and made a cash offer. I accepted. Robert paid me, and drove off with the car. It was a pleasure and stress free to do business him.

I am delighted to write a review for Robert and his company…read more I have to say the transaction happened so fast, I was very nervous - overly cautious - even going so far as to call a local police station to ask them how to handle this etc. I mean I am a single woman - I had to be. He drove all the way from Fort Lauderdale to Port St Lucie to meet me. In all honestly - after meeting with Robert and closing the transaction - I had zero to worry about from the get-go. If I knew at the beginning of the transaction, what I do now - I wouldn't have even blinked an eye. What a nice gentleman - and he gave me a really fair deal. Extremely happy that he reached out to me when I reached out though a form on SellmycarEZ Things to know : -Do not concern yourself with sending a copy of your current title in photo format to him - DMV confirmed, this is perfectly fine. -He will bring a scanner, to scan your car - perfectly normal -Do not worry about drawing up a bill of sale, he will bring all documents preprepared - all you do is sign. -Do not be worried about him coming to your home or meeting him - he is a perfect gentleman. Extremely polite and respectful. -Robert is beyond fair and knows what he is doing - he has been doing this for 18 years -He will bring a driver - so he will take the vehicle that day - remove all your belongings. Lastly, this is the very first time I have met Robert, I do not know him personally. I would 100% vouch for and recommend using Robert to sell your car. Thank you so much Robert and again, I am terribly sorry about being so overly cautious. Thank you for buying my car! If I ever know of someone else or have another to sell - you will be my first call!

Hollywood Kia

Hollywood Kia

(499 reviews)

The best Kia store in south east florida. Got a great deal on my EV6 and my wifes Sorento.read more

I have three months left on my current Kia lease, and I've been receiving nonstop calls from…read moremultiple people at Hollywood Kia trying to get me into a new vehicle. I eventually spoke with Valentin, who I understand is a manager at the dealership. I explained my entire situation, including that I wanted to trade in my current leased vehicle early. I was very upfront about my budget: **my monthly payment needed to be under $600, including the trade-in of my existing lease.** Valentin assured me that there were numbers we could work with. I made it clear that if he could make that happen, I would come in that same day or on Sunday to finalize the deal. Over the following days, I continued receiving calls, appointment requests, and messages from different people at the dealership. Despite already explaining my situation and budget, the calls just kept coming. Fast-forward to today. I received yet another call, this time with numbers that were higher than what we had discussed. When I brought up Valentin's earlier assurances, things took a completely different turn. Valentin called me and essentially told me that the numbers I was asking for were impossible, that he had hoped I would be more flexible, and that **if I expected those numbers, I shouldn't waste my time coming into the dealership.** What makes this particularly frustrating is that I have the entire conversation documented in iMessage, including screenshots. I was crystal clear from the beginning about my budget. I even explicitly told him that if the payment was a dollar over what we agreed upon, I would not move forward with the deal. There was absolutely no misunderstanding about my expectations. **If those numbers were never realistic, why tell me otherwise? Why repeatedly encourage me to come into the dealership, make appointments, and rearrange my schedule, only to tell me at the last minute that what we discussed was impossible?** I understand that dealerships want to make sales, and I understand that not every deal is going to work. That's perfectly fine. What I don't appreciate is being led to believe that we have an agreement when apparently we never did. This entire experience has been incredibly frustrating and has completely turned me off from doing business with Hollywood Kia. I would have much rather been told upfront that my budget wasn't achievable than have my time wasted with promises that couldn't be delivered. **Respect people's time, be transparent about the numbers, and don't make promises just to get someone through the door.** That's not how you earn a customer's business, especially someone who was genuinely ready to come in and sign a new lease.

Hollywood Chrysler Jeep - Within 48 hours of being asked to explain the advertised dealer discount, the dealership reduced that same discount by over $3,000

Hollywood Chrysler Jeep

(375 reviews)

Talked my hubby into getting a Jeep a couple of years ago and it's been a mechanical & recall…read morestruggle. The Jeep is so fun to drive but that comes with a whole brigade of issues. Finally got everything repaired and hope it stays good. The "Car Lady" Allison was such a delight to deal with. Bruno was a people person and kept in contact with my hubby with status info about our sick Jeep, "Kong". Great customer service.

Formal Complaint: Unresolved Safety Issues and Missed Diagnostics - 2008 Jeep Wrangler Unlimited…read more But . I am in your shop sitting down .I am writing to formally lodge a severe complaint regarding the catastrophic lack of service, communication, and basic quality control during my recent visit to your service department. Prior to bringing my Jeep Wrangler Sahara in, I made numerous attempts to communicate with your staff, speaking to multiple team members and sending explicit confirmation emails to ensure everyone was fully aligned on the required scope of work. Specifically, I requested that your team check the tires, AC, axle, and perform a full Multi-Point Inspection (MPI) and comprehensive vehicle investigation. The purpose of these extensive prior communications was precisely to avoid wasted time and undue physical strain on my foot. Instead, the service delivered was entirely negligent and unsafe:  Safety Hazard (Tire Damage): After the tire was supposedly serviced/changed, I discovered a nail screwed directly into the tire. This is a severe safety risk.  Undisclosed Damage: During your so-called "full investigation," your team failed to notice--or failed to disclose--that my soft top was broken. Because of this negligence, I had to find out at pickup while it was actively raining, leaving me completely unprepared and unprotected from the elements.  Ignored Maintenance & Detailing: None of the requested checks appear to have been performed properly. Furthermore, the promised courtesy vacuum and wash were completely ignored. My vehicle looks and feels as though it was never even touched.  Incomplete MPI: It is abundantly clear that your service workers are either completing jobs halfway or doing nothing at all. Your agency gave me an empty form showing nothing reflecting that my vehicle was at its best care or catered to the way a jeep dealership should . This is completely unacceptable and unpleasant . It's raining and now my car has to be zip locked because that's all your staff could've done to assist me because the negligence  How did your technicians miss all of this while the vehicle was in your care from August 27 to September 1, 2026? This level of oversight is completely unacceptable for vehicle safety I am writing to formally address the severe lack of thoroughness and oversight during the recent service of my 2008 Jeep Wrangler Unlimited, which was at your facility from August 27 to September 1, 2026. When I brought the vehicle in, I specifically requested a multi-point inspection (MPI) and raised multiple critical safety and operational concerns. Upon picking up the vehicle, I was told that none of these issues were present or wrong. However, multiple active warning lights, comfort failures, and mechanical problems were completely ignored or missed. To demonstrate the extent of what was overlooked, I had to independently scan the vehicle at Advance Auto Parts on September 1, 2026. 1. Active Dashboard Warning Lights Completely Dismissed During the time your facility had my car, the following prominent dashboard indicators were lit up, yet I was told nothing was wrong:  ABS Light: Orange ABS letters indicating an Anti-lock Braking System issue.  Brake Warning Light: Red BRAKE text signaling a hydraulic fault or low fluid.  ESP/BAS Light: Orange indicator signaling a fault or deactivation in the Electronic Stability Program and Brake Assist System.  Check Engine Light: Yellow engine outline pointing to a powertrain/emissions issue.  Seatbelt Reminder: Illuminated passenger icon. 2. Comfort and Steering Failures Ignored  Air Conditioning: The AC system continues to blow hot air and was never properly diagnosed or repaired.  Vehicle Alignment/Pulling: The vehicle continuously pulls sharply to the right while driving. Despite my explicit request to thoroughly inspect the brakes, axles, and tie rods to resolve this, nothing was addressed. 3. Independent Diagnostic Proof (Advance Auto Parts Scan) Because your team claimed nothing was wrong, I scanned the vehicle myself. The official diagnostic report (Odometer: 125,243 mi) directly contradicts your facility's claims:  Emissions & Check Engine Status: Failed status; the vehicle is "NOT READY" and will fail an OBD-based emissions test.  Primary Trouble Code: Confirmed Code P0306 (Cylinder 6 misfire).  Recommended Repair: Explicitly requires replacing ignition coil(s).  Secondary Codes: Confirmed code P0058, alongside pending codes P0306, P0058, and P0151. . This is a huge concern and red flag because it clearly shows the following   Breach of Contract / Failure of Service (Workmanship): You entered into an agreement for them to perform a multi-point inspection and diagnose specific vehicle concerns while it was in their care from August 27 to September 1. Failing to perform a competent inspection, missing obvious warning lights, and returning a vehic with unaddressed safety issues constitutes a breach of the service agreement.  Unfair

Haims Motors - Showroom

Haims Motors

(117 reviews)

I was in the market for an SUV but kept coming back to Haims website to look at a 2012 Mustang…read more I've driven a Mustang for 9 years now and grew up in an auto shop so I knew enough to make an informed used car purchase. We called Haims to check that the Mustang was there and a Jeep. The Jeep was gone but we decided to go see the Mustang because it was a great price. As with ALL dealerships, you have to read the fine print. Always. The price on the website is a cash price - my fault for being so naive to think I was getting a 2012 Mustang for under 11k ;) Paul was our salesperson and he was great at walking me through the entire process. If I had questions, he answered. I was still a little weary when signing the final paperwork, as this was my first purchase, so when Paul said if there was anything wrong with the car to let him know and he would make it right, I felt more comfortable. I waited a few weeks to review, just to make sure I still felt great about purchasing the vehicle but one night, I hopped into my passenger seat and was surprised by a soaking wet seatbelt. I did some quick investigating and discovered the car was leaking around one of the seals, so I called Paul the next day and he told me to bring it back and they would fix it. I brought it in on a Saturday morning and within about 45 minutes, my car was fixed and ready, no extra fees, no bs, they really fixed it! Haims gets 5 stars for keeping their word! Thanks Paul!

Had a problem with the coolant one month after purchasing the car. They didnt fix it, i go there…read moreand they just add coolant to it instead of fixing it....finally i had to do the repairs myself...stay away

Carvana Hollywood - carbuyers - Updated November 2026

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