Terrible Review of Elite Audio Visual - Naples, FL
I hired Elite Audio Visual of Naples, FL, Mr. Barry Vaille, to install a home theater system with two projectors a night-view security camera and smart bulbs, motion sensors, or automated switches in my residence. What was supposed to be a straightforward and professional installation turned into one of the most frustrating contractor experiences I've ever had.
At the beginning, Barry presented himself as knowledgeable and experienced in high-end audio-visual installations. Based on his assurances, I agreed to move forward and paid him for the complete system and installation.
Unfortunately, only about half of the work was ever completed, and what was done has been riddled with malfunctions and poor workmanship from the start.
The home theater system and both projectors never worked as promised -- video cuts out, sound is inconsistent, and the system constantly loses connection. The projector alignment and calibration were never properly set up, and despite multiple attempts to reach Barry to have these issues corrected, he ignored my requests for correction. The night-view camera was someone else's used camera out of shopping bag, leaving me with an incomplete and unreliable setup. The smart light bulbs flicker, motion sensors are always in red, and the auto switches fell off the wall.
In short, I paid for a fully functioning home theater and an auto system and was left with a non-functional mess. Barry collected payment and then disappeared without completing the job or offering any follow-up service. His lack of professionalism, communication, and accountability has been shocking, especially for a small little company claiming to provide premium home-automation services.
At this point, I will be filing a formal complaint with the Lee County Prosecutor's Office and other relevant consumer-protection authorities to recover my losses and report this pattern of deceptive and incomplete work by this little man.
If you are considering hiring Elite Audio Visual or Barry Vaille for any smart-home installation, be extremely cautious. My experience has been nothing short of a nightmare -- expensive equipment that doesn't work, a job left unfinished, and zero customer support once payment was received. What a con-man this Barry Vaille is. Terrible! read more