Pure Air LA recently replaced my ~40-year-old rooftop packaged AC/heat unit with a new inverter…read moreheat pump, and I'm really pleased with how the project went. We are in condo community so there are additional complications around the HOA process, all of which were proactively managed. As someone who does a lot of my own research before hiring anyone, I appreciated that their pricing was fair and they were straightforward about what the job involved. The crew was professional and knew what they were doing. Their communication was outstanding (Hi Miranda!), and they helped to ensure I had all of the necessary paperwork to file for the rebate with LADWP. If you're on the Westside and need HVAC work, especially a rooftop packaged unit swap, I'd recommend giving them a call.

We actually hired another company the day before, and the technician told us he had fixed our…read moretenant's AC. Unfortunately, it was still leaking. I searched for another HVAC company and found Pure Air. They sent a technician out that same evening, and he fixed the problem within an hour. What impressed me the most was the technician, Mikhail. He clearly knew what he was doing and worked with great attention to detail. He took off his shoes before entering to keep the floors clean, and he handled everything carefully with clean hands so he wouldn't leave marks on our matte white walls. (The previous technician had left dirty handprints all over the wall and the indoor AC unit.) Not only did Mikhail fix the problem quickly, but he also treated our property with genuine care and respect. That's something we really appreciated. The next time we need any HVAC service, we'll definitely be asking for Mikhail again. Highly recommended!

We had a really good experience with Airtech24 Heating and Air Conditioning. What sold us right…read moreaway was Cyrus. He gave us a very straightforward, no-nonsense estimate and only recommended the work he actually felt was necessary. The price was fair, and that honesty is what made us decide to go with him. There were definitely some challenges along the way, especially with permits in our city. Apparently it is much tougher than others when it comes to permits, and it ended up requiring a lot more paperwork and extra effort than he expected. Even with all that, Cyrus stuck to his original quote and never tried to charge us more, which we really appreciated. Jaime and Jesus handled the installation of the air handler, ductwork, and heat pump. They worked hard, were very respectful of our home, kept things clean, and honestly were much quieter doing the work than I expected considering all the cutting and installation involved. They also worked hard to finish ahead of the timeline they originally gave us. Inspection passed with no issues, and now we've been using the AC for months with zero problems. Overall, we're really happy with the work and would definitely recommend them.

AMAZING service!!! Everything from our first contact with Air Tech 24 was exceptional. They were…read morevery responsive and communicated with us from start to finish. They were totally professional and upfront about what was entailed in the work that was required. We completely recommend them!!!

I had a good experience with Lions. When I bought my place a few years back, the inspector warned…read moreme the AC was in bad shape. I hired Lions and they did some work to try to mitigate, but said that it would be a problem down the line. Down the line arrived and I called Lions back when my AC was dripping excessive water. Turns out it was toast and needed replacement. I got a quote for replacement from them quickly. I shopped around and theirs was a little higher than others (5-10%ish) but I felt they had a very thorough quote that explained every step they would do, so I went with them. For the install, it was easy/quick to schedule. They told me it would take 3 days. Lions sent their subcontractors who did a really good job. It took the full 3 days to do the full install, and they were quiet, efficient, polite, and cleaned up after themselves. They did not damage my paint or walls at all. During the work, they determined there would be incremental work needed to make the system work more efficiently. They ran everything by me and asked permission before, and quoted me the incremental costs. In the end, I felt like it was the right thing to do. They spent time making new vents and ductwork for me for what seems like a very small incremental price for the amount of work. At the end, I asked them to walk me through all the work on video to explain the system which they obliged happily. One note is that my building HOA is very strict about going on the roof and doing installs to avoid damage to void the roof warranty. The roofers said they would charge me an egregious amount to supervise the HVAC guys to make sure it was done right. Instead, I got permission from my HOA not to bring the roofers as long as Lions did not damage or modify the roof. I explained this to them and they did a perfect job reusing the old mounts so no roof modifications were needed, saving me some liability. In the end, the new AC unit works very efficiently quietly and has new features to prevent the same problems my last one had. New AC will burn a hole in your pocket no matter what, but I'm glad I had it done well by Lions.

Of course, I realized my AC unit wasn't working in the midst of this hot, humid heatwave. I was…read moreimpressed with Lion's reviews, but what sealed the deal was a neighbor in my condo told me he's used them for a few years and that "Sammy's my guy." Sammy did a great job! He was on time, friendly, didn't try to up-sell me, explained everything to me clearly, and got my work done quickly. So glad I'm not sweating tonight! Moving forward, Sammy will by my guy too!

After dealing with several HVAC companies (both large and small) that tried to hit us with…read moreunnecessary upcharges and outrageous fees, finding Will at A1 AC Services was a huge relief. He was the first honest, straight-shooting technician we came across. We sent him photos of the problem, and he immediately knew what needed to be done. He responded promptly, communicated clearly, and was able to come out the very next day to service our unit. It's rare to find someone in this industry who isn't trying to take advantage of customers. Will is honest, professional and incredibly easy to work with. I highly recommend A1 AC Services if you're looking for quality work from someone you can actually trust.

Will is an honest, professional, and intelligent man. Thank…read moregoodness we found him. He saved us not only financially but ended my panic attack about cost$$$. After getting the "FEARFUL bunch of BS" from other AC companies who said we needed and HAD to install a whole new HVAC system because of all sorts of bogus reasons, including one telling me lies that our unit was installed against code in the wrong area, which was/is a huge LIE, to the part that they would do the installations with no permits, they'd do that for me. UNREAL & not trustworthy. Turns out, all that was needed was to change the air filter. Finding an honest person and business is truly invaluable. Thank you Will, you answered our prayers.

Jimmy saved the day, he's the best! When our AC stopped working he discovered it was actually a…read moreplumbing issue and fixed it- would hire them again for sure!!

Jose and Francisco did an outstanding job installing our mini-split system. They were professional,…read moreknowledgeable, and paid great attention to detail throughout the entire installation. Everything was completed neatly and efficiently. I highly recommend Jose, Francisco, and the entire company for their excellent !

Greg was super quick with his response and coming to diagnose the issues. His professionalism and…read moreprice can't be beat. Definitely my goto for all future HVAC needs!

My longtime HVAC service company went under recently, so I had to find a new, hopefully long-term,…read moreservice and repair business for my HVAC needs. After a quick search on Yelp, I found this company and they were literally walking distance from me in Lawndale. I figured I'd give them a shot. And so glad I did. Greg was very flexible in working w/my schedule and we figured out a date and time to come out and take look at my furnace that kept cutting out. During the visit he was very friendly and polite and most importantly, super thorough evaluating and repairing my unit. He showed me pictures he took and everything he diagnosed, fixed the immediate issues and made recommendations that weren't urgent, but to keep an eye on for next time. I couldn't have been more pleased. I feel very "comfortable" Controlled Comfort is my new long-term HVAC maintenance and repair service.

We used Stephens Plumbing to install a new heat pump at our home. From the initial estimate to…read morefinal completion, we were extremely happy with the work, attention, and knowledge that the technicians showed (especially Freddy and his team with the installation, Oscar for the initial estimate, and Ingrid with coordination). I was not at home during the installation, and the technicians all kept me informed of the progress through multiple calls (and even video calls). Every question was answered promptly and professionally, and they also helped educate me on how heat pumps worked. The estimate was in line (if not slightly less) than the other 4 estimates I received.

Miguel was on time and very professional. Did a great job. Unclogged kitchen sink and verified no…read moreleaks

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Don't think twice; just hire Southwest!…read more Our AC was leaking water in our attic and several vendors came out to diagnose. All of the basic fixes failed, and they all said we needed a full replacement. We gave Southwest a call for one last opinion based on a friend's recommendation, and Erick saved us. He spent 2+ hours in our sweltering attic troubleshooting every possible issue, until he found a quirk in our condensate drainage that no one else figured out. Once he accounted for that, it was quick work to purge our line and clear a clog that was responsible for the overflow in our attic. He knew we were resigned to replace the AC and easily could have told us the same. But he worked extra hard on our behalf, provided an affordable fix, and stayed longer to clean up the shoddy work from the past vendors. Admittedly it took a little longer to get Southwest out to our home, but I now know it's because they're going to take their time and really solve your problem. Not just rush through the call and upsell you on work you don't need. Heroes.