Late review however wanted to check my fractured left ankle from couple years back due to a sports accident; Called the office and the receptionist kindly answered my questions along with whether they accepted my medical insurance which they were in-network. Was able to make an appointment within a month with Dr. Chen, filled out the form via online. Dr. Chen was attentive and professional, took an X-ray which they have in-office instead of referring me out which was super convenient. He thoroughly checked my left ankle, and had me perform different types of positions to check the mobility as well. Really put me at ease. Can't thank him enough despite this review being overdue. Definitely recommend Dr. Chen for his professionalism. read more

Dr. Chen was very helpful and thorough during my visit for knee issue. I did not feel rushed which is somewhat common at doctors practice. He listened thoroughly and cared about my symptoms. It felt good. I was happy with my visit. read more

Eli Chen, MD - Lobby - Sports Medicine Near Me - San Jose, California

Great caring doctor. Very accurate and careful. Just repaired rotator cuff and is cautious about recovery. Excellent service

Just 2 days before our Lunar New Year, I was called to pick Gavin up from school due to a fall during lunch recess. I thought just a little ice would do but when I saw his face, I knew it was serious. I took him to urgent care. We waited about 1.5hrs before being called. The x-rays determined that his wrist was broken. They put him in a temporary cast and told me to give him Tylenol for pain, if needed. They were supposed to call me to refer me to a specialist for a hard cast the following Monday. Long story short, I got Dr. Chen's number from his pediatrician. The doctors that they referred me to either does not do children nor do they do wrist injuries. Thankfully I was able to get an appt. to see Dr. Chen right away. Robin was incredibly helpful and genuine. She displayed the same qualities in person, too. Dr. Chen shares this huge office w/ other doctors. It's clean and spacious. We never had to wait. We were called up on time. Dr. Chen explained the process, put a red cast on Gavin, and advised him to refrain from scratching and to not get the thing wet. The first 2 weeks was rough as I had to do everything for him - from making the bed to cleaning his room. Five weeks later (today, 2/28) we came to get his hard cast off. The machine that was used to cut the thing looks cool. After x-rays were taken (the images were available to review almost instantly), Dr. Chen stated his bones are healing. I was just happy that we got through this. When life throws lemons at you, you just need to take it and deal w/ it. Hopefully this will be the last ever visit, but Gavin plays hockey and basketball so who knows. Oh, masks are required, and they have it available at the front if you do not have one. Your copayment is required before being seen. A small parking lot is available. There is also street parking. read more

Dr. Chen is amazingly good at what he does! What a professional. I took my brother to him this morning for him to evaluate a broken ankle and his diagnosis and recommendations were top-notch. I hope I don't need to see an ortho doc any time soon but if I do I want to go to Dr. Chen. read more

I interviewed 3 other orthopedic surgeons before having Dr. Chen operate on my knee. From the beginning, he was thoughtful and considered all aspects of my injury and lifestyle. He is a thorough and competent surgeon, and I felt very safe in his hands. Robyn is incredibly responsive and always worked with my difficult schedule to get me in for appointments. I have sent other people to Dr. Chen who have had an equally positive experience. read more

I had ruptured my biceps tendon from a fall at work. I asked Dr. Chen if he would take me due to being a workers comp (lots of doctors won't take it). He agreed to take me because I had seen him before. Dr. Chen is very businesslike at first, but during the course of my treatment he became much more looser, friendlier. He is actually a real nice guy. We had some good laughs by the end of my journey. My surgery went extremely well, no issues whatsoever. Rehab went quick and i responded well. The physical therapist was speaking very highly of him. I never felt rushed, he was very accommodating. I highly recommend Dr. Chen. I also have to commend his head nurse/office manager Robin. She is on top of her game. You ask for paperwork, it's done, and quickly. She is the most efficient and organized person I have ever dealt with in an medical office, or anywhere for that matter. In this day and age she is a pleasure to work with. I have to tip my hat to her! Dr. Chen is very lucky! read more

I'd leave 0 stars if it let me. Very rude, came in with a fractured wrist not only does he grab and turn it while I tell him it still hurts then tells me to dip it in epson salt. Definition of a quack read more

If it ain't broke, don't go to Dr. Chen. He refused me an MRI after my knee injury, left it up to me whether or not I needed crutches or physical therapy and then my knee ended up getting much worse. After week four I finally got an MRI and to his astonishment, lots of bone damage. Sent me to PT - the therapists are the only ones who have been able to help. Dr. Chen keeps billing me though. For what, I don't know. This is the least helpful doctor I've ever been to. read more

I was referred to Dr. Chen y a former employee and my primary physicial also for what was thought and confirmed to be a torn miniscus. After getting an MRI and confirming the damage, surgury it was. I had the surgery with no complications and during surgery Dr. Chen found an additional miniscus tear from a prior surgery ten years prior which he also corrected. Through-out the various pre and post OP visits, Dr Chen was always professional, personable, and fun to joke around with. I would very much recommend Dr. Chen to friends and family for orthropedic needs. read more

I had an appointment scheduled with Dr. Eli Chen for a torn meniscus and ACL. I got a call the day before my appointment telling me that they scheduled someone else over me so I have to reschedule. Horrible customer service. I can't even walk and they decided someone else was more important than me. read more

Dr. Eli Chen is one of the best doctors I have ever worked with. I was suffering from a multiple injury on my knee that repeated for nearly 35 years. Because I was to stubborn to fix it before, I eventually ended up almost unable to walk on it at all. Through my family doc, I was recommended to Dr. Chen who performed thorough imaging and evaluation of the abuse on my knee and torn meniscus. Before, during and after surgery, Dr. Chen made sure I was keeping up with the routine of physical therapy and post op exams. Today I am knee pain free for the first time in 35 years, and I am extremely thankful that we have Dr. Chen in Morgan Hill. He has literally brought me back to being 100% active again and pain free. I cannot recommend him any higher than 5 stars, but he is 5 Stars ++++++ in my book. Thank you Dr. Chen!!! read more

Quick appointment, easy scheduling with a phone call. They don't accept travel insurance, so needed to pay out of pocket, but it was nominal with an x-ray (less than $200). Dr. Eli chen was good, he did a few tests and took the x-ray to rule out any hairline fracture for a wrist issue (caused by falling down). Will recommend the clinic. read more

I had a complete bicep tendon tear first it was very painful recovery takes a long time. Went to go see dr. Chen he did the surgery was there when I had questions post-surgery and even better his office staff in Morgan Hill on top of things and very efficient they made my disability processing paperwork a breeze and got all the additional stuff I needed for my work complete in a very fast manne. my bicep tendon is now healed for my surgery and dr. Chen recommendations for the healing process was right on point. I chose dr. Chernoff a recommendation and happy I did so read more

I have to say that Dr Chen is very knowledgable in his field and provided me with honest feedback concerning my injury. Straight forward in explaining his process and very professional. Would recommend. read more

I had elbow and shoulder pain for about a year. I've searched internet and other sources and tried different suggestions with no success. Dr. Chen got both fixed in two sequential sessions and in two months. read more

What does having insurance have to do with anything. The fact that you turned me away and not knowing the extent of my injuries. You thought of only the bottom line and that is wrong. I just wanted someone to look at my leg and help me! read more

My father was referred to Dr Chen due to swelling and pain on his hand. When I called to make his appointment and informed her that my dad didn't speak well in English the lady said they would not see him unless he took his own translator. Hmm I didn't think that was nice. As if that wasn't enough Dr Chen did not seem to care of my fathers well being and was very rude himself. He did not show interest in his case or treatment and did not explain anything to us just basically referred him to a therapist. I'm not to sure yet what to make of this office... read more

I went to Dr. Chen last year when I tore my Achilles' tendon. He explained to me my options and recommended surgery to repair the tendon. I wanted get the surgery asap, so I can start the recovery process. He helped me with scheduling MRI to speed up the process. I had my surgery 1 week after the tear. The surgery went very well and recovery was faster than I expected. I went back to see him every 8 weeks to check my progress and recommended exercises to help me gain back the lost leg muscle. It's almost a year and I am very happy with my recovery. Thank you Dr. Chen. read more

So excited to have a great Otho doc local! Dr Chen has seen both my husband and daughter. He knows his stuff, is conservative and takes time to explain both the problem and how it can be resolved! Very professional staff! I have recommended many people to him and would not hesitate to see him myself if I needed to. read more

I had a bad bicycle accident and broke my collarbone in 3 places. The ER recommended Dr. Chen and I was able to get in touch with his office AND get a call back from him personally that same afternoon. I was floored, I had never received attention like that from any doctor, especially one I had never met. Nice guy, knowledgeable, straight-forward, and confidence-inspiring. I had surgery quickly and, as far as I can tell, he did a great job. read more

Don't bother seeing Dr. Chen unless you have something really obvious that any family doctor can help you with. I have friends that saw him in the last year and have had bad experiences and say that he has changed a lot in the last couple of years. Notice that he has only had one positive review in the last two years! I have also heard that other doctors and staff in the building no longer recommend him since he seems to have gotten burned out on the job and just doesn't seem to care about patients anymore. If you are considering seeing Dr. Chen, you may want to look at any of the other options in the area. read more

I was referred to Dr. Chen by my general practitioner for a knee injury. I was pleasantly surprised to find a doctor that explains treatment options, suggests additional tests (but does not demand them like some doctors do) and even recommends having them done at an office rather than a hospital to minimize costs. His office staff was pleasant and professional and I was not kept waiting any longer than it took to fill out the new patient paperwork. Thank you Dr. Chen and staff! read more

I saw Dr. Chen several years ago because I thought I pulled a muscle in my shoulder. He said it was just beginning stages of rheumatoid arthritis & didn't sell me anything. The consultation left me with a really good impression of him. When my mom recently broke her hip, we didn't want her to go to the ER b/c of Covid. Dr. Chen actually returned my call and answered some of my concerns. His office was able to take an x-ray of my mom & diagnose her right away. Also, Dr. Chen was able to book emergency surgery THAT very night for my mom at El Camino hospital. We believe the most important indicator of a good doctor is the outcome of the surgery. Happy to say that my mom is back home now after surgery & recovering well! She said that Dr. Chen must be an amazing surgeon b/c her recovery has been so smooth. She is old & has many underlying conditions so we did not think she'd be able to walk this fast (w/ a walker of course). Skills is what's most important when it comes to finding a good surgeon & also trust. You can rest assured that you're in good hands if you choose Dr. Chen! read more

We saw Dr. Chen this morning for my 5-year-old daughter's cast for her broken wrist. I was a little nervous due to some of the reviews I had seen on here, but I had a great referral from a friend as well as the urgent care downstairs who initially referred us to Dr. Chen. I was so pleasantly surprised by what I encountered! The receptionist was so sweet and helpful; I called at 9 am (as soon as they opened) and she asked to have me come in right away so we could make sure to be seen today. We waited there no longer than 10 minutes before Dr. Chen asked us to come in. He was very gentle at explaining a fracture to my daughter, and had such great bedside manner! He wrapped her up in a pretty pink cast very efficiently and professionally. He took time to review the x-rays with us in his office, and in no way did I feel that we were taking too much of his time or being rushed out. This was the best visit I have had with a doctor of any kind in a long time so I wanted to be sure to share. Thank you, Dr. Chen! read more

I was referred to Eli Chen to have surgery my wrist which was badly broken. Everybody at the office was extremely helpful and worked with me to ensure I got the surgery I needed. He did an excellent job and you can hardly see the scar and I'm healing quickly! THanks again for everything. If you're looking for an excellent doctor look no further dr. Chen is your man read more

My son was referred by his primary care physician, after a skateboard injury to his hand. Both the Staff and Dr. Chen were very nice and professional. After reviewing the films, Dr. Chen sent us up to Stanford for surgery. One bone graft and two pins later, my son is on the road to recovery. Great Doctor! read more

Happy to find Dr. Chen in our area! He is excellent. Asks questions, listens and genuinely makes you feel like a priority. Really appreciated the time and attention. Very pleased with the level of care, ideas and love that he is not surgery happy! Happy to recommend Dr. Chen!!! read more

I was referred to Dr Chen for long time ongoing shoulder pain that was progressively interfering with my functioning. I was first impressed with how courteous and friendly his receptionist is. I was seen on time and found Dr Chen a good listener who took the time to get a good history and exam. He then spent a good amount of time explaining to me what was going on and my options. He did an excellent job of injecting my shoulder ( I had had this done before by other doctors but with our such excellent placement and results). I am getting very good results from this treatment and will continue to go to Dr Chen is I have any other orthopedic problems. I highly recommend him. read more

My husband saw Dr. Chen for follow up after an ORIF of a hip fx. We have been very pleased with his care. He took the time to listen, offer information to aid in healing, as well as answered all of our questions without feeling rushed. read more

Last year had accident and was taken to St. Louise...met Dr Chen in ER and loved his bedside manner. He and his staff were very caring and followed me through the recovery. Doing great now thanks to the excellent care and knowledge. Hope I never need it again but if I do would definitely return. Thanks so much, Dr. Chen! read more

So glad to have found Dr. Chen! My primary care physician recommended Dr. Chen and I decided to give him a try. My daughter had seen two other orthopedic doctors in Morgan Hill for a knee injury and I wasn't too excited about either one of them for different reasons. I went to see Dr. Chen for intense shoulder pain. Diagnosed with a frozen shoulder he prescribed physical therapy and home stretching exercises. Dr. Chen takes his time listening and explaining the cause of frozen shoulder, mechanics, healing time etc. I never felt rushed and he seemed to genuinely care about my shoulder issues and allowing it to heal properly. I have gone to see him several times for checkups and each and every time he takes his time to listen and explain. I have taken my daughter to see him for a 3rd opinion and would not hesitate to have him do knee surgery in the future should she need it. I would highly recommend Dr. Chen. read more