Had a motorcycle key that I needed a duplicate of..Had a crazy time trying to get it..Just a regular key nothing special about it...Hardware stores couldn't do it..Even a few locksmiths I called said no and the ones who said yes wanted 40+ $ for 1 key...Called up these guys...10 minutes in and out..11$...Definitely will be going back anytime I need a key for anything.. read more

Was very happy to learn that when I called it was possible for same day. Happy to learn that my patio door lock was not a hard NO, but I will look at it. Quick service. Check keys and locks before leaving. Reasonable pricing. Polite and courteous. Feeling safe now that the locks have been re-keyed that included my patio door which is a bonus since not one handyman I called responded. AN unauthorized person gained access to my spare keys, that I thought were safe at my Parent's home. Used those keys to come into my home while I was away and remove items that was not theirs. Thank you again for making my home again a safe place. Be careful that your spare keys are truly secure and safe whether it be family, friend or neighbor. read more

I came to Elgin Lock to get a storm door key made I had tried and failed to get made at numerous other places. Success! However, I noticed a "Let's Go Brandon" flag. I was raised to believe the office of president demands respect whether they are from your preferred party or not and certainly not to use vulgarity against the president. (We all know what "Let's Go Brandon" is code for.) I absolutely believe in freedom of speech so that's not what this rant is about. It's in regards to vulgarity and the loss of civil discourse in our country currently. We are better than that. Go to rallies, protests, and tell your friends and neighbors what you don't like about the current administration but do it in a civil manner. I would normally have walked out but really needed that key. read more

I had a storm door that wouldn't unlock and Elgin Key & Lock came out the same day that I called. John, the technician, quickly assessed the situation and got the door to open within 10 minutes. The price was very reasonable and I would have them come again in a heartbeat. read more

I have used Elgin L&K for remote car keys and specialized double cut motorcycle keys. They are always curtious and knowledgeable

My key broke off my FOB at the strip mall while doing some Christmas shopping. I back tracked all over to each store, sidewalk, outside the dar as well as inside. I even emptied all my bags. No key!!! I called Elgin Key and Lock, and they came right away. They had a key ready for me that worked as I told them my VIN number from my car. I was so pleased with the timing and having a key with remote ready! Very professional and polite.! I could have mot asked for better service. Thank you!!! read more

Clark had to drill his way into the broken lock mechanism on my crappy Sentry safe. Work was done "while you wait" and with a smile. I'll be back to this place! read more

Elgin Key & Lock - Clark had to drill his way into the broken lock mech on my crappy Sentry safe - Keys & Locksmiths Near Me - Elgin, Illinois

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We recently moved into a new-to-us house and needed to have the locks changed. We have four doors to the exterior and three of them have a knob key and a deadbolt so we had seven locks to change. We wanted them all keyed the same. Clark was extremely helpful and did the work as efficiently as I could imagine and the end product is excellent. He was a pleasure to work with. I don't know how prices run for this kind of work and product but I felt his price was very reasonable. Highly recommended! read more

Had a great experience with an employee of theirs as well as the company as a whole. When you have no key to your home or car you are placed in a vulnerable position. They didn't exploit that here. In fact they put up with my semi-short attitude at the beginning and found me the best option and price for me. 5/5. Say hi to them when you call, they're good people and they can help. read more

Great service and very reasonable! Trusted business. Would use them again if I needed to.

Saved me after locking myself out of my apartment. I was back inside half an hour after calling and paying the bill was a snap as they can process credit on the spot. Hopefully I've learned my lesson but I'll be keeping their phone number handy just in case. read more

Really impressed with their customer service. I locked myself out of my car. They had me back in within 20 minutes of my call for less than $100. Locksmith Matt was super friendly and kind. Couldn't have asked for a better experience. read more

The door from the garage to the house was locked by accident. I called another locksmith and they kept telling me that they would be there in 15 minutes...an hour later I called Elgin Key and Lock.Someone was actually there in 15 minutes..Took him 30 seconds to gain entrance to my home..Made me another key on the spot.. He was great and didn't have to damage my door... If you have a need for a locksmith would definitely recommend them. They charged me $80 which i didn't think was bad,considering any amount would have been O.K. To get me into my house... read more

Husband had 2 keys made for daughters car. Tried them when got her car back from mechanic and neither key worked. I took back following day waited almost 20 minutes told the gentleman I need refund on the 2 keys. He said I needed car there there. Explained was my daughters and she works in city doesn't get back till 7 pm. He said that's not how he refunds. Would not give me my refund. They are awful at customer service and was surprised how they treat there customers. Not what company used to be. Lived in Elgin all my life. Expected better from them.Will never go back. read more

I can't thank you enough for ur help with my key today. U basically saved me a tow to dealer and brand new key. I am extremely appreciative!! Thank you so much! Ur highly recommended by me! read more

I went here earlier to get a car key duplicate and only took me 3 mins! I definitely recommend this place;the guy who helped me was so nice :-) read more

I managed to lock myself out of my house. I drove to Elgin Key & Lock, which I had seen. One block from the Police Station - a good sign. I walked in and Vince was the only one in the shop at the time, so he offered to come to my house shortly after the shop closed, which was very kind. He actually arrived a little earlier than scheduled, and got my door open in the rain, so he did not have to change the locks, saving me quite a bit of cash. His fee was very reasonable, and he is a really nice guy. He also gave me an after hours number where he can be reached. A very good experience. I recommend him without reservation. read more

Just had a dead bolt installed on our front door, as the previous owners of the house did not have one, which is odd. The guy did a masterful job of installing the dead bolt and was quick in doing it. He was also available right away, so he was at my house within 30 minutes of me calling. The price was very reasonable and was better than what I was thinking it would be. As far as locksmiths go, this place has been my best experience with one. Would recommend them to anyone. read more

Elgin Key and Lock did a great job for us. Clark went above and beyond for us. I will use them always!!!

I first used their services when I bought my home 23 years ago. I called them and they had someone to home home within an hour to re-key all the locks so I'd feel safe and secure. I've used them over the years to have new keys made, pick up a new padlock or get new door hardware. Yes, I could probably get the door hardware cheaper at a big box store, but I like the better quality that Elgin Key & Lock Co. offer. Plus, I'm a big supporter of local businesses and there aren't many locksmiths out there. I want to see them keep providing their services. The best service I received was 8 years ago when I came home from work to find my home had been broken in and lots of things were taken while I was at work. Clark came to my house in less than 30 minutes and had my home re-keyed quickly so I could once again feel safe. They also added better deadbolts. read more

The service was absolutely horrible! Me and 4 other nursing students commuting from Rockford to Elgin locked the keys in our car and called Elgin key & lock Co. for assistance. In the midst of trying to find out where they were located, and pricing, the gentleman I spoke with began to ramble off rude comments. For instance he didn't want to deal with us if we were paying cash, even after I explained to him that my fellow classmate did not have the money on her card so I would be footing the bill for her IN CASH!!. He proceeded to ask why she could not speak for herself and I explained that she was speaking with her father in regards to another matter and he proceeded to ask, "Well where is his card?!", in the utmost disrespectful tone. At this point I attempted to have another classmate speak to him where he hung up. She called back and he said that he would not want any part in assisting us and hung up on her. Needless to say I would NEVER recommend this business to anyone I come in contact with, and if I had the choice to write this review without giving a star they wouldn't have the one given read more