Elgin Key &amp; Lock

(34 reviews)

This company is great. I got a new router that screwed up my configuration on my security camera…read moreviewing from my app and they walked me through how to fix it. Very good customer service many years later after install. Would definitely recommend

Jose and his team were absolutely great and I can't thank them enough. Jose came out same day…read more(literally within a hour of our call) to see my house and go over camera installation ideas. I had a quote by the next day and the installation process started a few days later. Jose listened to all our concerns and made us feel super comfortable with the process. On installation day he and his coworker were here from 9am-6pm, they worked really hard with wiring and setting up 5 cameras for us. Once done he went over everything with us, moved camera angles as needed and explained how everything worked. I highly recommend him to anyone looking for camera installation, Jose is a true professional and a really nice guy!

iTouch Biometrics

2.6

(9 reviews)

Great experience with iTouch. They responded instantly, I went in within half hour of my call,…read moresubmitted my fingerprints and they were received by IDFPR the same day. Friendly staff and smooth process, I highly recommend this place.

PLEASE READ THIS IF YOU ARE PLANNING ON USING THIS BUSINESS:…read more I visited here for fingerprinting for a new job in September. Fingerprinting went fine but I was contacted yesterday by my job because my FBI fingerprinting had never been submitted. I called iTouch, who let me know that they FORGOT to submit my fingerprints!! Literally their one job. DO NOT USE THIS BUSINESS!!

Chicago Security Surveillance

(39 reviews)

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

Houston Protection & Investigation Service

2.3

Houston took care of the issue the following day. He was not aware of what was happening. Well…read moreappreciated.

This company racially profiled me just because I was black!…read moreI was attending a Jewish Funeral for the very close relative of my close friend. I was there to show support for one of my very good friends, who happens to be Jewish, during one of the hardest times in his life. I parked and as I was attempting to be there to support my dear friend, I was singled out and stopped on the way in, and interrogated by their guard for an extended period of time! Now matter how much I explained myself, named names, explained who I was and my relation to the people there, he would not believe me! I answered all his questions and then some and I really tried to be cooperative. Still the guard continued to interrogate me for some time and would not let me go. He was of considerable size and to be honest I was quite worried I would be tackled or hurt unless I complied. The threat of violence was definitely felt by me otherwise I would have just walked inside past him. Meanwhile many other people walked right by without any problem. When I asked why he was singling me out, the guard admitted point blank it was because I was black, and everyone else there was white! It finally took other mutual friends of ours attending the funeral to come out and shout at the guard to let me go. Many people came up to me later and were horrified at the way I was singled and treated just because I am black! I'm not the person to allege racism, I grew up in a biracial family, and like to give the benefit of the doubt, but this was outrageous clear racism! A very sad and tragic situation was made far worse due to the unprofessionalism and racial profiling of the staff Houston P&I. I used to be a security guard for over 3 years, and this is not the way to handle security. If they would have asked anyone, they could have vouched for me, I knew almost everyone there. I had even volunteered at the Funeral home to collect their Shamos in the past for a charity. After the funeral I called and ask to speak to management and was given the run around and that "no management was available". As I tried to explain the situation to the call taker I was interrupted and honestly felt ignored. Only later on did the person who answered the phone admit they were the owner and they claimed they would get back to me with some kind of resolution. I waited more than a week before posting this review to see if anyone from the company would respond with a change in policy, or some kind of explanation on how this would be prevented in the future. Honestly all I wanted was an honest admission that a mistake was made and a statement on how they would make sure they didn't mistreat anyone else. After explaining the entire situation and the horrible way I was treated, there was zero follow up! This company is horrible! Racist! Please boycott. Thanks. They have no idea what they are doing and shouldn't be in business.

Nerd Rangers

(24 reviews)

Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

Hawken Locksmith Services

(9 reviews)

Wow. Called to ask for assistance in opening WWI era toolbox. Rob answered. I texted pictures over…read moreto him and he called right back with the solution. So helpful. I am delighted.

Very fast and friendly service. Came equipped with everything necessary to change all of my locks…read moreas well as replace some of my broken door knobs. Highly recommend.

Signal of Arlington Heights

2.3

I went in to complete a hiring process as an Off Duty Police Officer and the Director of…read moreAdministration Denise Mercado was polite and kind while explaining the hiring process for the security position. Thank you for the help and look forward to working with your team! Mark P.

I've been an owner of 5 Villa Verde condo in Buffalo Grove for over 25 years. I'm a law and rule…read moreabiding citizen that never been behind my financial obligation. Recently my car needed a serious repair at a dealership. The dealership gave me a loaner. I parked it on our parking lot obeying all the rules of my condo association : Displaying a guest tag and parking under the light pole far away from a building making a security guy job easier. After a several days the loaner car was barnacled . I called Signal and they told me that I broke rules that I 've never heard of and I can pay $100 cash instead of $250 on card. It sounded for me like an extortion. I pay those guys as an owner via association fee to protect my cars on a parking lot but instead they trying to scam me out of my money! By the way they do NOTHING to protect the owners cars . During last year at LEAST 4 cars were burglarized on only one parking lot out of six including my wife's car . They are rude and disrespectful when You call and talk to them. DO NOT HIRE THEM!!!

Expert Lock & Safe

Highly recommend!! We moved in to a new house and wanted the locks replaced and Frank was prompt,…read moreclear and thorough communication on what we needed and for scheduling and arrived promptly and got the job done quick! Super friendly and happy we chose frank to service our new home with care and expertise! Thank you!

I highly recommend this company. I had an emergency at my home. Frank came out immediately and…read moretook care of the problem. Very professional service. I will use this company again the next time I have a need for a locksmith.

Hawken Locksmith Services

(9 reviews)

Wow. Called to ask for assistance in opening WWI era toolbox. Rob answered. I texted pictures over…read moreto him and he called right back with the solution. So helpful. I am delighted.

Very fast and friendly service. Came equipped with everything necessary to change all of my locks…read moreas well as replace some of my broken door knobs. Highly recommend.

Video-Comm Security Cameras

(5 reviews)

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

SuburbSavers

(1 review)

We had some rotting under our dryer vent and we had suburbsavers come out to replace the wood. They…read moreremoved the wood, came prepared with a matched peice, explained they treated it overnight so that it would withstand the elements because of the location and it being a dryer vent. and replaced the bird cage.

From the owner: At SuburbSavers, we value open communication and are always ready to assist you with your repair…read moreand maintenance needs. Whether you have a question, need a quote, or are ready to schedule a service, our team is just a message or call away.

Forest Security Inc.

4.7

(24 reviews)

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

My husband and I moved to the North Shore of Chicago last year from Arizona. We had an alarm system…read morein our prior house and wanted to duplicate the security system in our new house. I did a great deal of research into the available security companies in our area. We selected Forest Security after meeting with their representative, Tim, at our house. He was very knowledgeable and helpful. We felt extremely comfortable with Forest Security and decided to choose them over their competitors. We just had our security system installed by Jason and we could not be happier. Jason really understands security systems and took the time to share his expertise with us so that we had a comfort level with our system. We would highly recommend this company and feel we received superior service, product and really good value. Julie

Active Garage Doors

(95 reviews)

My wife and I were not sure if we wanted to try and repair the door or purchase a new one…read more Ed came out and we immediately had a good feeling. He noticed things wrong with the door right away. Explained what needed to be done and the future risks. He never pushed for us buying a door, instead we asked him our options. Ed was kind, professional and patient with us. He showed up exactly on time. We had other similar quotes but chose to buy with Ed.

Had a great experience with Active Garage Door! Moe was kind, professional, and worked quickly to…read moreget everything fixed. He clearly knew what he was doing and took the time to share helpful recommendations for the future. Really appreciated the smooth, hassle-free service--highly recommend!

J&J Garage Door and Electric Openers

(57 reviews)

Highly recommend! I thought I needed a full garage door replacement and I called to receive a…read morequote. J&J sent a technician within hours and he was able to do a low-cost repair instead. Everything is working beautifully, the service was phenomenal, and the price was very fair. Can't recommend highly enough!

I received very prompt service and individual was courteous. I felt price was reasonable for work…read moredone.

Ortiz Garage Doors and Openers

4.5

(68 reviews)

On the first really cold day of the year our spring on the garage door broke. The gentleman from…read moreOrtiz (sorry did not get his name) was here with in the hour of our call. Completed the job and then some replaced the springs and tightened all the lose screws on our door. Went above and beyond and a great price. Highly recommend this company for all your purchases repair needs for your garage.

Take this time and read this in full...These guys are solid…read more First off- Back in early June of this year, I called around 10pm and someone actually answered! One of the cables broke on the opener causing the garage door to be partially open. They came out the next morning and were able to get my car out and made it to work on time. Second- At that time I had them quote a new door, opener, window panels and install...I was shocked at the pricing!!! They were extremely reasonable and said they had everything in stock and could have it done within the next 48hours. We set up a time and date and they were in and out within a few hours!!! SOLID INSTALL AND VERY PROFESSIONAL. Third- I had weird thing going on with a roller. Called the number on my door and AGAIN they answered. The gentlemen asked that I send a few photos and he would be out in the morning. 3 techs showed up ready to rock any issue I had, turns out it was something pretty simple and they actually did a tune up, tighten and lube for me since they were here. You would be throwing money away if you hired anyone else but Ortiz Garage Doors & Openers!!!

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Serge F.

5 years ago

I called Elgin Key in Elgin, IL yesterday dropped off my ignition assembly, was asked when I needed it and was told they could have it ready the next day, it was about 1 hour before closing time. I went the next morning and like they said it was ready, they cut an extra key for me as well. I am very happy to share them if you want courteous service. Fast and at a great price. I highly recommend Elgin Key , next to the Haight Venue and across the street from the Elgin police department. Thank-You very much, serge read more

C D.

4 years ago

The keyFOB replacement worked. Prior to ordering a keyfob for my 2012 outlander sport. I called Elgin Key & Lock to see if they could program upon receiving my order. Matt was awesome, he had an extra keyfob on hand that was not OEM. They programmed and it paired perfectly. The dealership price with tax was $534.92. I saved $346.72. Thank you Matt and Jon, you guys rock! read more

Scott H.

12 years ago

These Guys are Great. The Infniti Dealer Wanted $ 250.00 to program my supplied Key fobs. Elgin Key and Lock Programmed my infiniti g37 sedan key fob for less than half. Vince was great! read more

Elgin Key & Lock - locksmiths - Updated August 2026

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Keymasters Security Solutions

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I called Phil for a key fob quite and he was very competitive. I was able to stop by, same day, and…read moreleft with the new key fob programmed and all. I was in and out within 30 minutes! I highly recommend Phil for all your locksmith/key fob needs!

We called Phil because our key fob wasn't working and couldn't start our car. We changed the…read morebattery (yes, made sure it was the right way and everything.) Called Phil for pricing and what the protocol is, we found out the battery to the car was dead! LOL. Phil's price is much more affordable than other locksmiths we called. He just saved us so much money - we need a 2nd fob anyway and will be scheduling the service from him in a heart beat. He was so friendly and helpful - why couldn't the other locksmiths walk through trouble shooting with us for common issues? The other companies said they could be out within an hour for $300! Thank you Keymasters!

Accurate Security & Lock

4.8

(8 reviews)

These guys were great!! They came out quickly and did an excellent job!! Good communication and…read morevery friendly, highly recommend.

I called them when I needed some assistance in installing a new lock set and deadbolt on our front…read moredoor and to have our other deadbolts re-keyed. They offered to come that same day to take care of it. The owner, Brian and his assistant, Jeremy, were courteous and friendly and they took the time to explain things as they went along. We were extremely happy with the outcome and we definitely recommend Accurate Security.

Locksmith For You

4.7

(25 reviews)

Needed a duplicate key made last minute and I contacted Bill late one night and he was at my house…read morefirst thing in the morning. He's super communicative, cut a key, programmed it and was done in under 20 minutes with a very fair price. Thanks again!

Update 2/4/23, I want to update everyone on how good this business is. I used him 5 years ago & he…read moredid a great job. I recently bought another car & it also came with only 1 set of key. I called him & he came over on a Saturday & made me new set of keyfob & a new ignition key. He's very friendly & his prices are very reasonable. Definitely will always do business with him again.

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(16 reviews)

Robert came out quickly to fix an exterior doorknob that was stuck in the locked position. While he…read morewas here, I had him replace another exterior doorknob that was quite rusty. He was able to rekey some doors so that there would be less keys to carry and less confusion on my part. It is so nice to find a knowledgeable and helpful person such as Robert! Would absolutely use him for anything I might need in the future and whole-heartedly make this recommendation!

Over the years, Robert has helped us rekey our church. Last year, he helped us correct closing…read moremechanisms on many doors. This year, he educated & guided me on weatherstripping concerns. He is knowledgeable & consistent. I am very grateful for Robert & his business. Hawkins Locksmith is consistent and responsive. Jennie C., DeKalb, IL

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