1. Elevation Pools

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Miami, FL

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Elevation Pools

1.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

Services - Elevation Pools

Pool remodeling

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8 years ago

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8 years ago

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Rosmel Pools Inc. - FIRE PIT

Rosmel Pools Inc.

(15 reviews)

****UPDATE**** I felt the need to add this update because now that I have had the pool for a year…read moreand a half, I am still amazed at the level of customer service that Rosmel provides its customers - even long after the project has been completed. As novice pool owners,you tend to have a lot of questions that fist year and Rosmel, in their signature "We are there for you" customer service, was there for us every step of the way. As always, e-mails and telephone calls were answered in 24 hours or less and any problems were FIXED immediately. Just a few examples... 1. Our pool filter resulted to be a bit too small for our pool (we have a larger pump because of our waterfalls) and Rosmell replaced it right away. We weren't even home. One day I got home and BAM! There it was. It has been smooth sailing with a crystal clear pool every since. 2. Like I said, we are novice pool owners and a few weeks ago were a bit alarmed at how much water we were losing. We thought we might have a leak. Rosmel was at our place the NEXT DAY. No leak! Regular evaporation rates. Yeah! 3. Our pool timer went to meet it's maker last week - dead as a door nail. We sent them an email on Sunday morning. I clearly was not expecting to hear back from them on a Sunday but I wanted to give them a heads up. By 3 pm the next day, our timer had been replaced. Unbelievable. 4. Our pool lights for some reason were out of sync. I e-mailed them, within about 20 minutes the owner himself responded and walked me through a few steps to reset them. Bam! My pool no longer looks like a psychedelic acid trip. I knew Rosmel was a great company when I hired them because I had done my research, but they continue to astound me. It is rare to find a company that AFTER the fact, still seems so invested in their customers. They truly stand behind their work and they take a lot of pride in what they do. Again Yelpers, when you consider building a pool, please also consider life AFTER the pool has been built. Things will happen, it's inevitable, but with Rosmel you can rest assured that it will be ok. You can't put a price-tag on that.

I had my pool built with Rosmel Pools a little over three years ago, and in August the pool pump…read morebroke down. What frustrated me the most was finding out that the warranty had expired in June -- less than two months earlier. The company only works with Jandy pumps and did not provide me with any other option except replacing the entire pump, which I find unacceptable given the short lifespan. I expected higher-quality equipment and better customer support for a pool that is just over three years old. This experience gives the impression that there is little concern for the customer once the installation is completed.

All Clean Pool Services

All Clean Pool Services

(4 reviews)

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

I think the person who I was texting with at the company was a kid or a person who needs to find…read moreanother job. Total waste of time, trying to get an estimate. I was trying to get a price for the estimate and he didn't understand no matter how many times I asked him. Much love

Elevation Pools - poolservice - Updated October 2026

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