We hired Blueviel a year ago to resurface our inground pool. They did a great job. A few months…read morelater, we discovered that the pool was leaking and it was determined that it was the return nozzle connection to the return pipe. Blueviel easily honored the "warranty on workmanship" clause in the contract and came out and replaced the return nozzle. Great job Blueviel!

we manage luxury vacation rentals right on the beach and let me tell you, finding a good pool…read moremaintenance company has been an absolute nightmare until we found Blueviel. We went through like 3 or 4 different companies before this and they were all terrible - people not showing up, doing half the job, you know the drill. Started working with Blueviel back in March and honestly it's been night and day. These guys just get it, like they actually understand what it takes to run a good operation business. Their staff show up when they say they will, they're always in uniform and professional, The thing that really impressed me though is how easy they are to work with. We had this situation last month where a guest checked out early and we had another family coming in like 3 hours later and I called them kind of freaking out and they just handled it, no complaints or upcharges or anything. Their customer service team is super responsive too, like they actually pick up the phone which seems rare these days. Price wise they're totally fair, maybe even a little cheaper than the last company we used and the quality is way better so that's a win. They've also been really flexible with our schedule since we have turnover happening all the time, sometimes on weird days or short notice. Anyway if you're doing vacation rentals or Airbnb or anything like that you need to call these guys. They've made my life so much easier and our guests always comment on how pools are looking good . Worth every penny.

The sales rep was helpful and creating designs went well but original plans were not approved by…read morecounty and company would not refund any portion of deposit. Not a great way to do business. Better to do business with a company that charges for plans and then a payment structure as job is completed.

I build a pool with this company 3 years ago and I was extremely satisfied with their service,…read moreprofessionalism and the end product. I bought another house on 2022 and I call them Aviña to build my second home swimming pool. I cannot express how satisfied I am. They have maintained their level of professionalism and quality. I didn't even ask for another quote since I fully trust them. Again, thank you for helping us get our project done.

Pool refurbish. The pool was full of tennis shoes marks and after calling them to complain, they…read moredidn't even have the curtessy to come to look at it. They refer us to the plaster material manufacture. The manufacturer rep came inspected the pool, agreed those marks shouldn't be there. He recommended another company that had the service to remove those marks. Probably we would have to empty the pool. Asked him if he could contact the pool company to check if they would pay for the work. Of course, he didn't want to get his customer upset, so that never happened.

Excellent customer service. We are very satisfied with the remodel of our pool…read more Professionals in remodeling of pool. They completed the work timely, and they pick up afterwards. The crew cleans after the job is completed and the owner ensures that everything is done to the satisfaction of the home owner. We recommend this company highly if you are remodeling your existing pool.

I was a former client of this company for many many years and during that time had only good things…read moreto say as they were reliable and communicative with me about my weekly services and needs. This was up until mid February when my weekly pool service suddenly stopped (NOT for lack of payment) and I was never given a reason why. I called, messaged, texted and NEVER once did I receive a response from their founder. I found that to be very unprofessional after so many years of service. I was very disappointed. My pool turned green after waiting three weeks before choosing another company to come out. They could have at least sent a letter out to customers notifying them of any recent changes or disruption of future service as noted here on Yelp (closed temporarily til Sept 2021).

My pool needed to be refinished in a bad way. Biscayne Pool was referred to me by a friend of mine…read moreand I am so glad she did. They did an amazing job! Eric was very honest and knowledgeable, he gave me good pointers regarding the maintenance of the pool but I liked him so much I now have him doing the maintenance on my pool and it has never looked better!

Excellent company! I used SPoF to build my pool 7 years ago and to this date they treat me like a…read morefirst time customer. Javier and staff are extremely helpful and friendly and go over and beyond for me. I would recommend them 100%. Thanks again!

The Best pool company. If you're building a new pool and you want a one stop shop-this is the…read moreplace. They will design, get the permit and communicate with you every step of the way your dream pool will come to life and you'll be completely satisfied with the whole process. I've had them build many pools for me and they're all beautiful. 5

40 years of amazing service never a miss always crystal clear water and a quiet clean in intrusive…read moreservice!

courteous, professional and reasonable. Came out to do a diagnostic on my pool pump. The unit had…read moreShorted out. He installed a new pump and made adjustments to the return lines previous routing. outstanding customer service!

I had the pleasure of using this pool company to help resolve an issue with permits and inspection…read moreissues because another pool company left me high and dry. Ms. Belkis took on the job in order to help me in resolving the problem. Every time I reached out to her she would answer the phone, it was approximately a 3 month process. Today I finally passed the final inspection. Thank you again for your patience and support.

Before signing up with True Blue Pools, I did way too much research which almost made me change my…read moremind about constructing a pool because I read the horror stories associated with so many pool vendors and Miami contractors in general. Building a pool with True Blue, a small family run company based out of Miami, has revamped my faith in working with contractors. Belkis, and her family, could not have delivered a better product or provided better customer service. Belkis answered my calls at all hours of the day and always had a solution to my concerns. Hiring True Blue Pools was the best decision that I made. There is no reason to consider another pool vendor. I can guarantee you that no other pool company provides a better product or better customer service then True Blue Pools, especially when you factor in their reasonable pricing. I know this is true based on my extensive research.

Fernando really came to the rescue. We had been working on removing silt from the pool for a week…read moreafter the recent flooding. Once he contacted me he came the next morning as promised. Really a very nice person and did exactly what he said. Our pool is now as his company name: cleand and clear!. Highly recommend this company.