I had my pool built with Rosmel Pools a little over three years ago, and in August the pool pump…read morebroke down. What frustrated me the most was finding out that the warranty had expired in June -- less than two months earlier. The company only works with Jandy pumps and did not provide me with any other option except replacing the entire pump, which I find unacceptable given the short lifespan. I expected higher-quality equipment and better customer support for a pool that is just over three years old. This experience gives the impression that there is little concern for the customer once the installation is completed.

I promised to give an updated review and here it is. It's…read morebeen about 9 months since pool has been finished. Overall we were doing permits for 8 months. Communication after this initial review improved. I was getting weekly calls from lady handling permits and even sales rep when needed. I did still have to speak to the engineer at the DERM department on a weekly basis too to make sure that both parties were understanding each other bc the special permit got "denied" 2 times. I do have to say that once pool construction began everything ran really quick and fast. We had a pool before Christmas. From the ground breaking to the finish work I had Pepe and another superintendent come in to supervise the work at least once a week or they will come and prep for the next part. I was also almost at all inspections and spoke to the inspectors as recommended by Pepe. Overall, I do believe that they have to communicate with the clients more often during the permitting process and specially when there are special requirements for a permit due to the property. So far my pool looks beautiful and it hasn't had any problems.

Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

I highly recommend Manny Pool Services, he is top top and definitely knows what he's doing. Very…read moregrateful that a chose him to do our pool. He's been maintains our pool for the last 4 months and we couldn't be more satisfied with his work. He knows what he's doing and most importantly he keeps our pool looking beautiful And clean. I highly suggest that you contact him is your looking for a good pool service. You're definitely getting very good value and quality with Manny. Don't hesitate to reach out for quote, he will get the job done with any pool!

From the owner: Get 50% off your first month of pool maintenance with us. Clear-crystal pools start here! Expert…read morecare, sparkling results—dive in today!

What I like the most of this company is their customer service! They are very profesional and…read morefriendly. They have a Facebook page where you can see awesome pool transformations. I highly recommend them.

This husband and wife team saved the day when the regular pool cleaning company for a house I…read moremanage didn't answer. They rearranged their schedule right before Christmas so the rental guests I had coming in had a beautiful pool. I can't thank them or recommend them enough!

This guy is horrible. If you want your pool messed up hire this guy. His service has cost me two…read morebad airbnb reviews. When you text him he just blows it off.

Franco knows his trade well showed up on time and got me then information I needed to get my pool…read morefixed.

Our condominium hired SoFlo Pools all the way back in 2018. We are still with them, and I have to…read moreagree with the other reviewer that said, SoFlo Pools is "The ONLY pool and spa company you should consider hiring in South Florida." We must have gone through 3-4 different unreliable pool companies before being lucky enough to find SoFlo Pools. Here's what is our condominium building loves about SoFlo Pools! 1. They have a super cool report system that emails a picture and chemical report each time they service the pool so that you know it's safe for swimming. 2. Affordable. We were with them for two years, prior to receiving a modest fee increase. 3. Similar to another reviewer, we had a non-functioning hot tub / spa. SoFlo Pools was the only company to work with us to repair the system. It was complicated, and they figured it out, and installed a new control system. 4. Customer service responds quickly via phone or email. And on more than one occasion, one of the company owners has assisted us in problem solving.

Excellent service and resonable rates: and they solved our problems.First rate.Thanks Leo!read more

Jonathan is the best. He fixed my pool cleaner. Great communication, very professional, friendly…read more Pleased that I found him. Nobody else would fix my cleaner! If you consider Jonathan, I am here to tell you to give him a shot. You won't be sorry.

From the owner: We are a premier pool maintenance provider proudly servicing the Miami Area. Ace Pool & Spa is here…read moreto serve you - whether you need weekly maintenance or one-time services. We are here to provide you with the utmost honest and reliable pool cleaning service. As pool enthusiasts, we understand the investment you have made in owning a pool, we want to ensure you can enjoy your pool. Rest assured once you select us to service your pool our quality of work will separate us from the rest. Our company is CPO certified and an insured service provider. Call us or email us for your free quote today..