I read a sign that said "the right place to call home starts with the right support." That…read moresentiment is nowhere near the experience of the Ft Totten Square staff!  And instead of doing their jobs, they hide their 'concern' for the new tenant's move-in experience behind an email from a 3rd-party company asking for feedback that's not anonymous and will be "shared with the community management office in order to resolve any immediate concerns and improve service delivery."  The leasing staff (Oge & Ingrid) in the rental process seemed scatterbrained and unorganized.  Thankfully, I don't deal with them on a daily basis.  Tamika, property manager, either doesn't know her job or just does a piss poor 'I really don't care' job.  She quotes the most absurd thoughts and says "it's policy."  (It could be policy but it's still absurd!). My apt is a nice size, and the bathroom has an insane amount of space (which should have been designed to maximize space elsewhere in the unit).  Animals are permitted to live in the building ~ you'll pay rent for them, they've gotta be added to your lease, and clean-up bags are provided.  It's truly sad that management needs to send emails to ALL tenants that SOME tenants are allowing their pets to 'defecate in public areas' which causes an unsanitary and unpleasant environment, in case the nasty-ass lazy tenants didn't already know that.   It's not discussed but it's in your lease:  Tenant pays an upfront $500 amenity fee (gym, courtyard grill, pool, etc.) whether you use the amenities or not.  I've been told by several people that "it's not safe in the gym."  Tenant pays all utilities.  You're not informed, but their accounting system may be vastly different from what you are used to.  There are no separate line-item amounts; any money you add to your resident portal is used to pay all monthly expenses.   This apartment was built on top of Walmart on Riggs Road in NE.  The best attractions in living here are (1)the Concierge staff collects packages (Amazon, UPS, FedEx, food deliveries) and (2)that usually everything is quiet by 11 pm no matter how much noise is made during the day.  And there is quite a bit of noise during the day from some neighbors:  music (or what some consider music), people in close quarters loudly talking to and laughing/cursing at each other, and loud television.  Oh, and lest I forget.  If you just love off-key nightly singalongs, this is the place for you!  I don't understand the need for some people who feel that others want to hear their music, conversation, or selection of shows.  And don't you dare think of making a complaint!  That's met with false empathy with the staff leaving you thinking that there's a favorable outcome.  This is supposed to be a smoke-free building, yet there's a STRONG weed smell in some corridors.  I must keep my windows closed because my neighbor (and/or their visitors) smoke.  No, I don't complain about it because I don't want a pot head coming after me!  They would know who complained.  Tamika does not correct the situation with the neighbor; she wants both neighbors to meet to "discuss the issue." Most annoying about living here are (1)the insane amount of times the fire alarm goes off and how jarringly LOUD it is and (2)the slow response from the leasing office to inform the tenants if it's a testing of the alarms.  If you park your vehicle in their lot, you'll pay a fee; however, you might have to pay more to repair your vehicle after the many break-ins that regularly occur in a locked lot. I was told that there's security roaming the building.  I've never seen anyone who looks like security, so I can't confirm it's true.  However, there was an incident in a stairwell that began hours before I was made aware of it:  a male & female were arguing LOUDLY!  He was yelling, she was screaming, and the BABY was crying!!!  I was told that he had been "beating on her since 2 am" (it was around 11 am when I heard them).  Her screams sounded terrifying; it triggered a reaction from my past no one should have to relive.  When I arrived in the lobby, no security was present, the concierge was just then calling the police, and leasing staff (Tamika & Ingrid) had slowly come out of their office ~ not looking very concerned, primping their hair & adjusting their clothing; by the way, their office is located near the stairwell where the noise was.  I don't know what the outcome was but for a supposedly secure building, this incident and the lack of security / prompt action left me feeling very uncomfortable and less than secure. Overall, not the worst living experience, but most certainly could be a LOT better! Honest review from an actual current tenant who tries to be fair and nonjudgmental of all people no matter who they are. If things don't change, I won't be a tenant much longer. I pay too much ~ in a 'secure building' ~ to put up with behavior and incidents that are not seriously or promptly addressed.

The concierge team makes living here an absolute nightmare. For lack of better words, it's honestly…read moredisgusting how lazy they are. We are told that we get a 3 day grace period to pick up our packages and after that they are sent back with no refund, yet when we go pick them up the concierge tells us "you have to come back later i'm busy." We are expected to pick up OUR PACKAGES on THEIR timing even when our items are less than 2 feet away from them. It's so disappointing and frustrating. They are extremely unprofessional and inconsiderate. It is not looking too good for Fort Totten Square please do better.

I have been living at Riggs Crossing for9 month and I love it…read moreI love the large capasity washers and dryers, dishwasher. The staff is very helpful and always willing to help. The activity coordinator, Olivia Smith is on point. The manger Brandy and Jenna is always willing to help you to solve problem. Juan the only maintenance personnel keep up with demands of the building. The building is outstanding and I am enjoying living here.​

I have been waiting to get into the unit and every time I call it was always an excuse I paid for…read moremy apartment holding fee, now I found out that department was giving away and they never called me or text me or told me anything I am so disappointed it's called communication that I didn't get

DO NOT LIVE HERE!!! These people are monsters, liars, and thieves above all else. I rented from…read moreBozzuto at this facility for 4 years. I started at a studio and upgraded to a one -bedroom. No staff in the leasing office is ever on the same page, so you'll get different answers from them all. The switch from the studio apartment was a mess, and I am still not thoroughly convinced that I was not charged for both units the month I moved. I chose to let it go after some lame apology cupcakes from the property GM. That was just the beginning. I lived in the one-bedroom for years, and signed several 14-month leases. I was a model resident - clean, quiet, and never argued when the rent prices soared for no reason. I moved out August of 2025, and my issues are still not resolved. Given the confusion I encountered with the studio apartment transition, I was proactive with my questions. First issue. The floor leaked water a year prior due to construction in the retail spaces underneath. I was told to move my own furniture for a full replacement. I could not do this physically, so I made the choice to deal with the minimal floor damage and they could replace after I left. I specifically asked this in writing to a leasing staff member - that I should not be charged per the prior agreement. It was confirmed in writing, and I was charged anyway. Second and biggest issue. The pro-rated rent. I moved August 11, which was the end date of my lease. I asked about whether I would pay the entire month's rent upfront and receive a refund or if I would just pay the smaller amount. I was enrolled in auto pay, which is why I asked. I was told I would only be charged the pro-rated amount, but to remove myself from auto-pay (obviously...) I guess I didn't remove myself in time for the autopay to stop, because I was charged the full amount. When I inquired in August, I was told in writing by the General Manager TIFFANY GAYLES that I would receive a refund check for that with my deposit etc. It never came, so in response to that, Tiffany changed her mind, said her previous email was "sent in error". She decided it was my fault for "failing to remove myself from autopay." A fantastic display of hypocrisy - she can send an email in error promising me payment in writing, however money that is owed to me, I won't get back?!? It's illegal, and when I noted that I would be going to my attorney, Tiffany clapped back with their pathetic legal team, who then sent a "scare" letter to convince me I had no case, while noting nothing in my lease or any legal documentation at all. After all that, they say I still owe THEM money for damages (such as a massive dust collection by the water heater, which was in a LOCKED closet I could not access...) These people are petty, repulsive thieves and at the very least I want Tiffany fired. She is just a massive bitch. I tried contacting Buzzuto's CEO in desperation around Christmas, begging for someone to say that this is wrong. He never answered and upon further research I've found BOZZUTO INVOLVED IN RENT FIXING IN RECENT YEARS. Absolute predators - DO NOT LIVE IN ANY OF THEIR PROPERTIES! And avoid this one so you don't have to deal with Ms. Hypocrite Tiffany.

Roach infested apartment with subpar management. They harass residents and make up new rules to…read moredisallow residents to use the amenity spaces that they pay SO much (um, over $600 annually plus monthly fees) to use. Disgusted. I do not recommend unless you like to be overcharged for project housing.

I GIVE 0 stars!!! I recently moved out and had almost my entire security deposit withheld for…read morealleged damages to cabinets and the bathroom floor. I provided move-in photos proving these issues existed before I moved in, yet the accounting department has not responded to multiple emails, calls, or voicemails. Communication has been extremely poor, and it feels like tenant concerns are ignored. I expect management to review the documentation and resolve this issue promptly. This level of service is unacceptable and really shows how money hungry big corporations are. I sent them another email of proof since they want to lie and say they never received it like seriously how hard is it to check for emails, but not surprised they want to be scammers and liars and I'd also like to add maintenance was horrible and they never had working Air conditioning during the summer it's not worth to pay rent here and they treat you like trash!

My apartment complex is amazing. The walls are thick, I never hear my neighbors! This is probably…read morethe best apartment that I've lived in. The property manager along with the support staff and maintenance staff are amazing. I never have to worry about tasks being left unfinished. They answer all questions and concerns. During the Pandemic, they have been a huge help with giving access to rental assistance programs. I couldn't have asked for a better place to live. If you're looking for a quiet, respectful, and metro accessible home, Aventine is the place for you.

Jeff made my experience a 10/10 very professional and great energy. made my process very smooth and…read moreeasy.

This apartment complex has high turnover because of mis-management by several property management…read morecompanies; three in 3 years. Move here at your own risk. Expensive living with no respect and piling up garbage outside placed there by Maintenance themselves.

Emma and Jaylen and the team give great service and very welcoming as soon as you enter the…read morebuilding great job team

I'm a resident here. Would advise to consider other options if at all possible. The staff truly…read moremostly cares about filling units and it's been an unpleasant experience living here. Can't wait to move out. Security is not very good. Not enough cameras. There has been break ins in the garage, and apartments, and the complex will blame the victims of the burglaries vs addressing and notifying the community of incidents. There truly is better places for the money you pay. Soy residente aqui. Aconsejaría considerar otras opciones si es posible. El personal realmente se preocupa principalmente por llenar los apartmentos y ha sido una experiencia desagradable vivir aquí. No puedo esperar para mudarme. La seguridad no es muy buena. No hay suficientes cámaras. Ha habido robos en el garaje y en los apartamentos, y el complejo culpará a las víctimas de los robos en lugar de abordar y notificar a la comunidad sobre los incidentes. Realmente hay mejores lugares por el dinero

Jeff was very helpful and assisted me with bringing in some heavy boxes when I first arrived. I…read moreappreciated the help getting settled in.

I highly recommend The Glade on Laurel apartment complex the community is beautiful,…read morewell-maintained, and truly feels like home. Jeffery, Yesenia, Chris, and Sydney in the leasing office are always so helpful, patient, and welcoming every time I stop by. Their professionalism and kindness make living here an amazing experience, and I genuinely love this community.

I had a great experience at GabLesTakoma Park Leasing Consultant Sharron Lockhart was amazing,…read moreshe's outgoing and made me feel so comfortable as if I already lived there. She told me everything I needed to know about Gables properties and made sure I had all the information I needed. She completely sold me

I lived in Gables Takoma Park for a year. It was a nice place to live, the staff was friendly, and…read moreit was well-maintained. When it came time to renew our lease, Gables wanted to increase our rent by $601/month or 19.6% to sign for another 12-month lease. I tried to negotiate but the front office told me that Gables corporate would not negotiate. I pointed out that rental data in DC showed that rents had barely gone up over the past year, but still corporate refused to negotiate. A few weeks after we decided to move out, we learned that the DC Attorney General had sued Gables for price-fixing (https://oag.dc.gov/release/attorney-general-schwalb-sues-realpage-residential), so I guess their refusal to negotiate with us is in line with their general business practices. TLDR: Nice place to live, nice people who run the building, terrible corporation that will try to squeeze you for every dollar you have.