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    Elevate Medispa

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm

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    6 months ago

    Jocelyn is very talented and not afraid to make recommendations for my hair color and style. I think I found my home.

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    Keller Skin Care - Front desk area

    Keller Skin Care

    3.0(21 reviews)
    0.8 mi
    $$

    I've been here several times for my annual checkup. I have had several basal cells removed before…read more(not here), so I never skip. I find it odd that even though I have to point out several places of concern, no notes or pictures are taken. The PA also stands several feet away and is super quick with the exam. This last time was the worst though. After glancing at my face, they take the nitrogen out and put on squirt on my forehead. They said, "got a spot". I didn't and don't have any on the center of my forehead. That one squirt didn't even leave a red spot and I was, and my insurance was billed for 'destruction of a lesion". Needless to say, I won't go back. You definitely can tell it is a merry-go-round of annual 'checkups'. Great way to make money, bad way for actual patient care.

    I have been using Keller for the past 3 yrs for a variety of health needs, finding the care…read morereliable and the staff attentive. Clearly over the past year things have unfortunately slipped there and the days of old clearly are past, sad to say. Case in point: I called over a month ago and set an appointment with my regular care giver for an issue that appeared to require a biopsy .. plus a face to face catch up with ongoing treatment for a couple of issues. For me the drive is a long one, over 40 minutes but I was always ready to go the extra mile for quality care. I checked in with the front desk like always and was promptly taken back to the exam room and seated, my PT did the usual what's up Q & A, took the info and said the care giver would be right in. That's when things went south, apparently my regular care giver (NP) was not in and one of the office PAs walked in. Needless to say I was a bit taken back and asked the begging question "and you are ?" Come to find out my care giver does not work on Fridays (begs the question, why was I scheduled to see her on Friday over a month ago). Since this new clinician had never met me nor were they of the same credentialing/care giving level, I opted to say thank you when she offered me the option to opt out of the visit and pass on the care. When I went to the front desk to check out and share my experience the Admin said the same thing to me, "oh the NP does not work on Fridays," hello .. why was I set up for the appointment was in my thinking? I had to then ask that my office visit be a no charge (since I was not able to meet my scheduled provider). At no time during my visit did anyone in the office offer any admission of a "slip up" on their end (clearly scheduling dropped the ball) or offer me any apologies for the mix up and my wasted time & expense of driving 30 miles. In fairness I was offered by the front desk to reschedule with my care giver, unfortunately 45 days out - YIKES. My response was .. I think I will look elsewhere, wished them a nice day and left .. not to return thank you. So if you are looking for a clinic where the patient is the priority and staff strive to be leaders in this effort, you may want to investigate elsewhere.

    Photos
    Keller Skin Care - Front entrance.

    Front entrance.

    Keller Skin Care - Office front

    Office front

    Keller Skin Care - Lovely blg w/bike rack on this sude

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    Lovely blg w/bike rack on this sude

    Idaho Dermatology Mohs Collective - Over 20 years of experience treating skin diseases. Get checked for skin cancer today!

    Idaho Dermatology Mohs Collective

    3.8(8 reviews)
    4.3 mi
    Certified professionals
    Veteran-owned & operated

    One of the things I needed to get done on my to do list after my kidney transplant was to get a…read morebaseline started with a dermatologist. With my medications that I'm on, I'm susceptible to skin cancer. This dermatology clinic is right down the road from me so I took it as a sign to come here to establish a relationship with someone who can properly help me with the care of my skin. The staff here are so friendly. The sweet receptionist got me all check in and gave me my proper paperwork to fill out. I only waited a couple minutes before Ashley Cafferty greeted me and walked me back to my exam room. Ashley and I went through my medical history, my transplant timeline and my relationship with the sun. I appreciate that she took in everything that I was throwing at her. She didn't rush me and everything that I had to tell her. Her attention was truly undivided. Ashley did a thorough exam of my skin. She checked every mole to make sure they weren't suspicious for anything concerning. We also went through my dry skin concerns and possible treatment options to help alleviate some of the dryness. It is quite the awkward situation, having someone you just barely met go through every inch of your body but Ashley made me feel comfortable the whole time. I couldn't be happier coming to this office to get my relationship with a dermatologist started. The staff is great. The office itself is stunning. The room I was in was clean and professional. I don't have to be back for another year but I'll know what to expect the next time I do come in. It was a great visit at this office today.

    I called to get a price on a laser service, which the front desk staff stated she could not provide…read moreunless I was seen in a consultation as skin types are different. I asked to book a consult (which was multiple weeks out) and she stated it would cost 100.00 dollars to do so. I explained that I didn't want to waste money on a consult without having an idea or range of what the laser service may cost. It didn't make sense to go and spend 100 dollars just to find out they may be incredibly over priced and then I've now forfeited 100. She said she couldn't provide a range for me either. I asked if I could please speak to a manager and she refused, telling me that she would tell me the same thing. Where on Earth does front desk staff have the right to refuse a customer to speak to a manager. It isn't even about the money, these places won't provide cost over the phone bc they want the opportunity to upsell the product. If that wasn't the case they would be able to provide a range from most economic cost to more expensive costs based on past cases. Absolutely ridiculous. I have multiple friends interested in this service and I will not be recommending.

    Photos
    Idaho Dermatology Mohs Collective - Our dermatology team

    Our dermatology team

    Idaho Dermatology Mohs Collective - Dr Heather Layher is a double board certified dermatologist and mohs surgeon

    Dr Heather Layher is a double board certified dermatologist and mohs surgeon

    Idaho Dermatology Mohs Collective - We offer robes for our patients during their skin examinations.

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    We offer robes for our patients during their skin examinations.

    Elevate Medispa - medicalspa - Updated May 2026

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