Do not go here. They completely ruined my mom's hair. The highlights we showed inspiration pictures…read moreright away. The stylist said she had 20 years and it's a piece of cake apparently. She completely ruined my mom's hair and gave her a tangy orange brassy color. We asked her to fix it. She put toner again and said that's the best she can do. Mind you multiple times including mid process she said she can do the inspiration picture. When I proceeded to tell her it's brassy and nothing like the picture, she said that's the best she can do and she missed dinner with her husband and kid - mind you while we are staring at my moms brassy ruined hair? Mind you I was there from 11:30 am until 5 pm and in the end she absolutely ruined my mom's hair and got it nowhere near the highlights she wanted. I gave her a piece of advice to next time refuse the service if she cannot do it. My mom paid over 200 for someone to play around and attempt to get the color she wanted. She then told us to leave and never come back again and started yelling and crashing out right after we paid. Absolutely disgusting. DO NOT COME HERE THEY DO NOT KNOW WHAT THEY ARE DOING! Absolutely disgusting people. DO NOT GO HERE. Also believe the other reviews when they say they're aggressive. They are extremely aggressive and unprofessional. Extremely low class behavior. Save your time, money, and energy. Most importantly save your hair.

Started seeing Li since Gladys retired and walk ins are pretty easy to get. Li is a sweet woman,…read moresometimes hard to understand, but very interesting to talk to. She's very knowledgable having been schooled in beauty in both China and the US. She brings techniques to the table that others don't use, and is very quick. She is the owner of the salon and her prices are very reasonable which is a key factor in why I continue to come here. The salon itself could use some sprucing up, it's generic and has alot of unused space. It'd like to see some decor or something done to elevate it a bit. What falls short for me is that Li is so fast that the experience feels rushed and not relaxed. Also because she moves so fast she sometimes wacks me in the head with the blow dryer and splashes water on my face at the shampoo bowl. Overall the entire process feels a bit rough. A few times I've left without being styled because "she didn't have time", or left not satisfied with the styling as it lacked volumn and product. She does give a solid, layered cut, and has reasonable prices so I'll tolerate the negatives.....for now.

Allie was awesome! I love her work. My Partial Highlight turned out amazing, and got a good haircut…read moretoo! She's very personal and nice. She remembered what I had done before, so it was easy for me not to tell her what I like. I fell asleep during the highlight process & washing/massaging my head :)

Calm, relaxing atmosphere. Shampoo area is in room, and when the doors close it creates a quiet…read morearea. I could fall asleep while Megan is massaging my scalp - one of the best parts of getting my hair done! Very nice, clean full- service salon, which offers everything I need. Plenty of parking. Pleasant, professional staff. Highly recommended!

I went to get a trim today. yes I got what I asked for, but the price was very disappointing &…read moresurprising. I scheduled an appointment after checking the website, which says that women's haircut start at $43. When Stacy finished my trim (shampoo+ trim, NO blowout, NO product-- the appointment lasted 20 minutes total) and brought me to the front desk, the receptionist told me it will be $65 and asked what tip I wanted to add. I respectfully pushed back a bit, pointing out to her that I did not get a blowout/product and that their website states that women's cuts start at $43. The receptionist told me that there was a price change at the beginning of the year and it all depends on who your stylist is.... Im just bummed because the price change was not reflected on the website, and I did not have a choice on who my stylist was. I suppose this is a more exclusive salon, but I do hope that they fix their website to reflect their actual pricing. $78 gone. Lesson Learned. EDIT: the owner was gracious to respond to my review and gave me a full refund. Thank you for seeing and fixing this, Steele Salon.

I've had to use several different stylists because they're so busy but have loved every one of…read morethem. They do a great job.

So - had my first visit!…read more Fantastic - definitely recommend. I had been going to my prior stylist for at least 8 years and change is hard. (I'm vain about my nails and hair!!) My hair was 4 different colors - - simply because it takes a long time to run color through long hair! I am one color now, you can't see it in the picture but I'm fully layered in the back so my hair actually moves with my head. Well done Haley!

Staff is amazing!the salon is beautiful and very clean. I've been going there for a year and…read moreabsolutely love it. It's a bit pricey but it's worth it.

Had a haircut for the first time at Downstreet today! It was super nice! Valerie was awesome! The…read moreinterior is also really fancy and clean -- they offer you a drink when you check in and offer to hang up your coat. A women's haircut comes with shampoo and blow dry. I left with my hair feeling super soft and shiny looking!! Very happy with my haircut!

Did a great job with me and my 8 year old daughter. They made a valiant attempt at removing blue…read moredye from her blond hair, which worked better than I expected it to. The price for two hair cuts and a bunch of dye removal attempts was quite reasonable and the quality of service was excellent.

Genuinely one of the worst businesses I've ever dealt with. Overpriced, incompetent, and completely…read moredisrespectful of their clients. They don't listen, they don't care, and they absolutely will use you as a test subject the second they feel comfortable enough to ignore your requests. For THREE years, they've consistently ruined my hair. Not once did I leave satisfied--and somehow still got charged around $400-450 (without a tip! - that's just base!) for results that look like a beginner experiment gone wrong. I don't even have long hair, which makes it even more ridiculous. Kole West is beyond rude--condescending, dismissive, and clearly uninterested in what the client actually wants. He just does whatever he feels like, then casually says "oops" while missing entire sections and completely botching the result. That alone should tell you everything. Dianna is just as bad--stubborn, defensive, and unwilling to fix mistakes. There is zero accountability here. He/they have sat on their phone searching how to do a simple hair style or cut and then ruins it regardless, why are they in business? Why should a hair stylist be watching how to videos - let alone be allowed on a phone during a clients hair they are paying expensive money for. Uneven cuts, patchy color, fried hair from over-bleaching--it's honestly impressive how consistently they get it wrong. It's like no one in that salon actually knows what they're doing. And yet they still have the nerve to charge premium prices and expect tips? For what--damaging people's hair and ignoring basic instructions? It took me until 2025/2026 to finally accept that this place is a complete scam. Never again. I will never spend another dollar here, and I strongly suggest you don't either. There are actual talented, professional stylists out there who respect their clients. This place is not one of them. If this business disappeared tomorrow, nothing of value would be lost. I'm not just disappointed--I'm genuinely embarrassed I ever trusted them in the first place. My sister and I now travel to Monarch & Misfit Beauty Co which is running beautifully! They don't overcharge, are reasonable and accountable, and are kind and always have us leaving with absolutely stunning hair! I suggest the drive! Run by a female named Ella. Support local small businesses who SUPPORT YOU! Not ones who are against you! I'd give this place negative stars if I could. Services Haircut, Hairstyling, Service not listed Requested style Requested for hair dye and cut but was never correct or what I asked for, and was always botched! Specialties Being rude, unaccountable, etc. Hair type Medium to shortish wavy/straightish hair Stylist Kole West and Dianna Allen They need new employees and staff, ones who know what they are doing - correctly.

I didn't want to say anything because for a while I felt alone in my experience…read more I came to Diana on a Saturday, 4pm, after work. The vibes seemed to be good and we started on my hair. I was NOT expecting to still be there by 10pm! I live almost an hour away and I had things to do the next day. She took the unnecessary time to curl and style my hair for photos, not taking into account the drive I had or how late it was. Not to mention the absurd price she charged me ($300 for multi dementional color/cut). I was floored when I heard that price, as I've never been charged over $150 for what I have done. There was also no mention of pricing beforehand and she doesn't charge by the hour (at least that's what she told me), but I guess up charging a new client is what you deserve for being 20+ years in the industry? Sorry your bills needed paid, but hell, so do mine! And the things I've heard about her and how she treats customer service workers-- just a yikes all around. I saw her work and really wanted to like her but after sitting with her for 6 hours I can say I'm steering clear. Unless you want to be up charged and talk politics half the time, I would advise to stay away.

Awful! My experience left me with a horrible rash, treated rudely on multiple occasions.. my hair…read morewas clarified and not conditioned properly . Color was bland, did not match uneven application, along with the unwelcoming vibe. I wouldn't come back here if you paid me!

Phyllis Brown I so love my grey transformation thanks to…read moreIsaac's talent and diligence I was able to make this decision to go natural with this transformation ....no more bleaching now !!! just fresh up toning now and then love it ...Thank you again Isaac ....you're the BEST

I had been in and out of the hospital because I'm a Type 1 Diabetic and I have other various…read moreproblems. It had been quite a while since I did anything with my hair because unfortunately, I was putting myself last. Jackie at Icon is ABSOLUTELY amazing. She shaped me up into an asymmetrical bob, like I'm used too. She talked to me and told me everything she was doing! I'm ! I definitely recommend her! I can't wait to see her again in a few months for my future appointment!!

Been seeing Beth, the owner, for over 10 years and couldn't imagine letting anyone else get their…read morehands on my head. She is fantastic! Love her new salon. Everything is perfect! I always look forward to my appointments and seeing Jamie's smiling face at the front desk. I highly recommend this salon!