I scheduled with Karly for a 90 minute session. This session was well worth the money! It had been sometime since receiving a massage and I felt absolutely great afterward. I didn't realize how many knots and how much tension I had in my body, especially my back until Karly worked all the knots out and released the muscles. I will definitely being going back to her. 10/10 read more

I went to Elements Massage due to lower back pain. The hour long session was well worth it. My massage therapist did an amazing job. I felt 10 times better after we were done. I got a monthly membership after this initial session. read more

Adan was my therapist today. I went in feeling broken because I had so many areas that needed attention. I have limited range of motion in my neck and he is one of the few therapists that actually took time to work on my muscles in my neck... not just the shoulders. I really appreciate that he focused on the areas that were more tense than others. Needless to say, I walked out feeling so much better. The joke was that I didn't want to leave a review because then he wouldn't have any availability when I needed to book him. LOL!! The massage was fantastic, so go ahead and book your next appointment with him! read more

Great location and they have a great team. I've been a member for over a year and have been fully satisfied with the service and customer service at the front lobby. read more

First time going here and I was impressed especially with the price. It is nice, competes with Massage Envy. The lady that massaged me (Katie I think) was awesome! She did a great job, made me feel comfortable and the environment was relaxing. Going here makes me realize that I really need to get massages more often. It's by a Gym and is a good size location. Definitely will be going back. read more

I have been going to this Element facility for years.In all this time, I've only had one therapist who was not proficient in my opinion. I have had excellent therapists for long periods of time.My current one,Sean, I've had him for at least a year. The place is very clean and adheres to strict Covid guidelines... Masks,temperature checks,questioning about symptoms and recent contacts and limiting the waiting room to 1 or 2 people. I highly recommend this Spa. Mary Lynn Trentham read more

Overall I typically enjoy Elements Massage-Richardson. My last visit was god awful!!! Sean was terrible from beginning to end. So much so I ended the session early! read more

I am very disappointed in this location! And feel very discriminated against. The two male therapists, said they were not comfortable doing a couples massage! He told me to get undressed, then Said to put my shirt on after he saw my boobs, I told him to leave the room And he refused I feel that they made me feel awkward with my body. After they already wasted 10min of my massage time! They told me to get undressed so I did, I told them to leave the room, and they didn't, right away, I have never had a issue at this location, I will be contacting a lawyer. And police report. Sean and Anthony were the violating Massues ! read more

Elements Massage - Massage Therapy Near Me - Richardson, Texas

I had lower back pain for the longest and I was going to the chiropractor at first but ended up having a lower tail bone pain issue that caused my right leg and hip to hurt time and time again. I decided to do a deep tissue massage here for the first time back in 2018 the pain went away for 2 years it came back once again and this time I did a 7 sessions. It's been about 4 years already and I haven't felt any pain anymore. The gentlemen that helped me out at the time name was John or Sean I can't recall since it's been sometime. I felt comfortable through out the session because anything that I asked that I was curious about he was extremely knowledgeable and from that point on I knew I came to the right place. I'm here commenting this now because I shared my experience with some friends who will be going soon and I will be going once again since it has been a while I have gone but to anyone that is dealing with body pain I highly recommend this place for everyone it's amazing. PS do the hot stones read more

As a first time user of Elements Massage Richardson (and massages in general), I was so pleased with the deep tissue massage I received there. The therapist, Lizette, was excellent and the atmosphere was very relaxing (low lights and soft music). In fact, the location itself sets the mood for a relaxing, yet beneficial massage. I was able to use a special offer which is nice when you aren't sure just what to expect and want to experience a massage to see what it's like and how your muscles respond. A day later and I notice that my back feels less tight, more flexible. I'm looking forward to going again. read more

I've been a member for several years now. I've never had a bad massage. I've never had a bad exspereance . However I have just learned that my 59.00 a-month fee is now 69.00! Mmmmm I may have to rethink my membership. I have gift cards that were given to some other places, it may be time for me to seek them out. So sad. Update!!!! I'm still a member of Elements message. The rates went up yes. However the service has been up dated as well.It's worth the increase ! read more

Celina is Awesome customer service, Very pleasant and clear, I'll be there in Soon, Thank you

I have never visited this location and base on my experience getting spammed by calls and emails from it, don't plan to. After receiving a nice massage at a location in Frisco, I made the mistake of becoming a member in Frisco and then accepting an email invite to use its AP to check appointment availability. Since my location had no appointments available, I made other plans only to be inundated by calls from this and other locations with whom I have no relationship offering appointments. Although I clearly informed the original location as well as this an others that contacted me I don't want them to call or email me to solicit appointments, this store and others persist in spamming me. This spam continues even though I repeatedly have responded to their uninvited and unwanted duplicate emails the spam just keeps coming. In fact, today I received another email from this location asking for a review. Here it is! Enjoy! read more

I've had some really good massage therapists through the years and honestly, Monica is in the top three! I have chronic Degenerative Disc disease and have for over 20 years. Recently (past 3-4 months) I've been working from home which involves spending the day in front of my computer for 8-9 hours a day which has my shoulders, neck and Biceps all inflamed. Monica concentrated on the areas from my Glutes to my shoulders for my first visit and already today (I saw her yesterday) I can feel a HUGE improvement! I will definitely be returning here. read more

This was my first time at Elements and my first prenatal massage. I booked with Deserae and left feeling amazing!! She did a great job working on my back since I have pain due to being pregnant. She did a spectacular job. Only downside, is it is pricey to work with an elite masseuse and prenatal was an additional $20. read more

The "club" thing is a typical gimmick to get you to commit or you'll be charged more per massage. They will send you more harassing emails and solicitations than you've ever seen from any other business! I asked them FOUR times to stop the emails but they persisted- even asking me to "Like" them in Facebook! Seriously !! Do I know you? I call for my member massage and they book me in 3 hours- great thanks!... then I have to cancel 10 min later and they tell me about the 24 hr cancel policy ! Who did who a favor? I took the slot and now I'm "wait listed"to see if I can cancel or get shafted or have to go when I'm not feeling up to it. The owners must be scammers and unscrupulous. The only mention on Facebook these crooks will get is me telling 1000 people where NOT to go! Take your club, your emails, and your policies and shove them where the sun doesn't shine! read more

I had a $100 gift card for my birthday, and I called ahead of time to schedule a prenatal massage. I had had one at this location 6 weeks prior and it cost an extra $10 (which is fine). I called today to schedule an appointment and decided to do an additional 30 minutes (last time the 1 hr cost $110), the woman on the phone told me that it would be an additional $35 for the 30 minutes. I told her I had a gift card and gave her that info ahead of time. So I was under the assumption I would have a 90 minute prenatal massage for $145 ($100 + $35+ $10). I get there and hand the front desk woman my gift card, and she says that I will pay the remainder after the massage. My massage was just okay.. prenatal meaning I literally just hold onto a body pillow on my left and on my right, so I'm never on my back. That's literally the only difference. I felt like the man was not very experienced and half of the time didn't even feel like there was any technique of pressure points- more just "rubbing" my back. I was not too upset about this because I was only having to pay $45 out of pocket for 90 minutes... or so I thought. I got done with the massage and went to pay, the woman said that the remaining balance would be $80. I told her that I had talked to someone when booking earlier and they said it would only be $35 extra for 30 minutes, plus the $10 extra for it being prenatal. She said that it was the store manager who took the call. There was nothing she could do about it-- the price for a 90 minute prenatal massage for a non-member is $180 (the prices aren't even listed online, so how would I know any different). The woman at the front desk said the only way this could be resolved is if I signed up for a membership today... that's an obvious no. Needless to say, I will not be coming back, nor will I suggest this location to anyone who asks. Very disappointed in this experience, especially because I had a good one just a few weeks prior. read more

I tried to call for appointment.. got a recording but I thought it says walk ins available so I go. Yes you can walk in but my wait time was three hours. To me that's not a walk in. Either answer the phone.. or not accept walk ins. But the place did look clean in the foyer. read more

I decided to try this place since they had a good deal on groupon. They have multiple different massage therapists so its easier to get a good appointment time that works for you. I've had 3 different massage therapists since I have been going there. And they were all great. I am someone who needs lots of pressure and they can definitely accommodate that. The facility is very nice and clean. The waiting room is in the front with the front desk. Other places have it separate for a relaxing experience while waiting. The wait is normally not long. They have a membership there and will try to get you to sign up. Since I am able to use my HSA for it I decided to sign up. I am someone that always needs a massage and since I can use my HSA I decided to go for it. I have been to quite a few message places and I like that they have multiple massage therapists, they all seem to have their own style. Its a nice place and nothing out of the ordinary occurs to me (I've had weird experiences at other places) read more

I had a massage by Sean this Sunday. When booking I had to call a few times because no one answered but when I got someone it was easy to book. Check in was great and I had to fill out some paperwork that some confused me about how to massage is supposed to go and the masseuses conduct, which was weird. The massage went great and then no pressure pitch to come in every week, but Sean wasn't pushy at all. read more

Elements Massage - Lobby of Elements - Massage Therapy Near Me - Richardson, Texas

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Best massage I've had! Highly recommend Ashley. This establishment is very well ran as well and the front desk associates are incredibly kind. read more

Went on a Friday. Really liked the atmosphere of the waiting room. It was not huge, but had a nice little waterfall and serene music. Cindy was my masseuse. I told her about my issues. She asked questions and then proceeded to knead me into submission! She did ask how the pressure was. It was just what I needed. Seems all my tension goes into my shoulders and neck, probably not a unique thing. But after some weeks of neck soreness, when I left there, it was pretty much gone. The whole massage was thorough and I'll be back. I am used to some aroma therapy with my massages, but here it's extra. That's the only negative. With these member places, you don't get the robes, lockers and showers like a larger spa. But they also don't charge the large spa prices, either. Great for a therapeutic massage. Cindy was excellent! read more

The atmosphere was great in the lobby area and the receptionist and my massage therapist were were nice. I love a good massage, however I am also big on all of my senses while getting massage, so there were three things that distracted me from the massage itself: 1. The music seemed a little more classical rather than serene 2. There was no essential oils or smells of any kind(biggest downside for me) 3. There was a small light in the room and it was right above the table so when I turned over, it was in my eyes and she never covered my face/eyes with anything. I understand those are all relatively small, however it took away from the relaxing atmosphere for me. read more

I'm a dental hygienist so my neck, shoulders, and low back bother me on a regular basis. The only thing that makes me feel like not a knotted up human is Monica! She gives the most amazing deep tissue massage I've ever had. I feel my shoulders drop away from all the tension I had pent up before a session. I highly recommend her! read more

A little pricey but Eduin was amazing for a deep tissue massage. I hope I can come back and visit soon!

I LOVE this place. They give affordable massages here that are high quality. I love coming here on my Saturdays, they always have fresh fruit infused water, and Andes mints after your massage - it's the little things :). While they are not a full on "robe and slippers" spa experience since they just do massages, it is perfect for a good massage at a great price. I personally go to David a couple of times a month and for a girl who has had a TON of massages in my life, he gives one of the best, if not the best massage I've ever had. I highly recommend him even though I don't want more people making it hard for me to get in to his schedule :) ... Check them out!!!! read more

We seem to be getting massages more often these days and it's taken us all over Dallas. We came here because it's nearby and we got a flyer in the mail. We were pretty impressed and signed up for a membership. I can usually gauge the effectiveness of the massage when I wake up the next day and my muscles are sore. They tell you that you should drink lots of water and you might feel sore. Of the two massages I've gotten here the first did give me that sore feeling but the second was far from it. My masseuse was not a deep tissue masseuse at all and I walked away thinking, "what happened?" I think part of it was our fault, my wife had scheduled the appointment and she might have been the only one available for me. Since then we've been trying to get massages last minute and we've been having a hard time scheduling a good time. Either we'll run into a bad time or a therapist that didn't do the type of massage we wanted (sports and deep tissue). Today the wife and I decided it was about time to get a massage and she called. "do you have availability for two today? " Elements:" yes, we have an opening at 8p" "oh. Do you have two individual appointments available? " Elements: " yes, one at 3 and one at 4" "would the therapists be able to do deep tissue and sports?" Elements: "We don't have a therapist for deep tissue and we should have one for sports. I'll need to check." "Um. Okay, we'll have to get back to you know that. " Elements:" I'm sure we could get you in tomorrow.... " "okay. We'll let you know. Thanks." I will say that they run a tight ship. Everything is in tip-top shape, the therapists are professional as is the front desk. We talked to the owner, Steve, and he took the time to listen to us and give us the nickel tour. If it wasn't for the scheduling problems, this place would be 5 stars. When we want a massage, we want a massage and if we can't get one within a reasonable time frame, it just doesn't make sense to have a membership here. Sorry Elements, we just couldn't make it work. read more

I've only had a couple of massages but this is the first place that I will actually come back to. I came in on a Groupon deal and didn't know what to expect but I am coming away a happy customer. Brenda was amazing, she had the perfect mix of conversation to get to know me mixed with silence for relaxation. I truly feel like she cares about working through my problem areas at a pace I can handle. She will truly customize the experience for you and for me talked me through what she was feeling, where, and what I can do to make it better both at home and in future massages. I came in with pain in my neck after sleeping funny earlier this week and it is now all gone plus more I didn't even know existed. This place is definitely worth a visit! read more

My mother is a member and bought my boyfriend a 90 minute Living Social coupon for him to try our her massage therapist. I called to set up an appointment and was told they do not take Living Social coupons on the weekends and he'd have to come during the week. I told the scheduler but that was not in the fine print. The only thing the fine print said was limited availability on weekends. I gave the Living Social coupon to my mother so she can get her money back. I was disappointed and I thought that was very unfair. No availability on Saturday and Sunday for LivingSocial or Groupon users was not part of the rules and stipulations. read more

While I loved the service and the therapists are awesome, getting out of the contract has been a nightmare. I followed their rules, 30 days in writing because I was moving to an area where there were no Elements Massage (we even talked about it several times during that 30 days to make sure that it was in the system as cancelled), they still charged my card for several months afterward. I called to complain but could never get a manager on the phone or a call back. Finally, due to a data breach at equifax, my creditcard company sent me a new credit card so the charges have stopped, but now the calls have started and they say that I never did cancel my membership properly and to come back into the location - I moved 8 months ago and have no plans of doing that long drive. read more

I am new to the Richardson/Plano area. I have several health issues that are relieved by massage so finding a good reliable massage therapist was essential. I found Elements on Yelp and the reviews seemed promising. When I called the receptionist was cheerful, knowledgeable and well informed. She was willing listen to my needs and match me with a mousse. She was even able to get me an appointment the next day. I went in and enjoyed a pleasant greeting from both receptionists. The studio is quite lovely with an all over calming and comfortable atmosphere. I met with Amber who did an amazing job! She listened to my needs and worked with me to make my experience enjoyable and productive as far as working on some of the "tough spots". Their rates are very reasonable. I have already been back once and plan to make Elements part of my monthly health routine. I would recommend them to friends and family. read more

LOVED IT! My daughter bought me a deal on Groupon and she made an appointment for me right away and worked around my schedule. I was uncomfortable just thinking about it at first when she made the call because I've never gotten a professional massage. . When I got there I was in awe.. the place was so clean and the staff was so sweet and welcoming! Katie worked on me and she did wonderful!! Omg that 30 min. massage was amazing! Thank you. I'm so happy I went and I cant wait to go back again. I am recommending all of my friends to go check it out! My birthday is in a couple of days I definitely want to go back :) read more

I've been going to Elements Massage in Richardson for about 2.5 years. I saw Sean for the majority of that time and he is WONDERFUL! Only down side is that he's not prenatal certified, so I'm not able to see him right now. Ive started seeing Cindy who is an incredible therapist and very client focused. Cindy has a slight up charge, but she is so worth it. This location does great gift card deals that make the 60 and 90 minute massages a great price. read more

This place is really well maintained, clean and staffed with friendly helpful staff. This particular Elements message is right in a shopping center in the back. Had my massage and it was excellent. Savannah is friendly, very professional and was really good. My neck and back were in real need of unknotting. Highly recommend. Can't wait to go back again. Small nitpick. The music in the rooms are a bit cheesy. read more

My first time coming to elements massage today. I came in due to some pain in my lower back that I wanted to see if a massage could help alleviate the pain. I saw Eric and he really helped me out. He used a technique that I had never heard of before, Trigger point therapy. He concentrated on my most painful area. It felt so much better when I walked out. I ended up signing up for a membership to continue this type that needs more visits than just a normal relaxation message. Defiantly glad I came here and will be back again soon for my next appointment to help continue to get rid of my pain. The place was very clean and relaxing. While filling out paperwork I was offered water. Not only that, but several different options. Water with lemon or cucumber or just regular water. I've never been to a massage location that offered this before the appointment. Was offered room temp or cold bottle of water afterwards as well either. Eric made sure I was comfortable the entire time and if the pain was too intense he adjusted. Overall it was an amazing experience and I am glad I decided to come here. read more

Great recent experience - all staff was professional and great with which to interact. I had a great deep tissue massage. The location is convenient and the environment is comfortable. Especially like the ability to schedule online and for weekend appointments. read more

I called the day of and they got me in in a little over an hour! I'm a grad student, and amidst finals time, I was having pain in my upper back that I could not get to go away! Katie was my therapist, and she was great!!! She target EXACTLY where I was hurting, and really worked it out. When we were finished, she even gave me some great recommendations for how to keep the pain away. I will definitely be seeing her when I come back! Overall, it was a clean, nice place, and everyone was extremely professional. Love this place! read more

Shawn was amazing! It was a thorough and relaxing massage and although I'm typically quiet during massages, we had a nice conversation. Thanks for the hospitality. I'm not from the area but I definitely recommend those that are to come here for a full body massage. Ask for Shawn, thank me later! read more

Elements Massage - Massage Therapy Near Me - Richardson, Texas

From the moment I walked in, they have such a friendly and welcoming atmosphere. They gave me a tour and I was called back shortly. The massage was sooooo good and much needed. I plan to go back a few more times for sure!! Ashley was awesome! She came highly recommended, and with good reason. read more

I have tons of experience using different massage companies and therapists. My recent massage with Liz was one of the best I've ever had! She was thorough and talented and had a friendly professional attitude. I did purchase a gift card prior to my visit and made sure to tell the front desk attendant about it several times while checking out. Turns out the gift card wasn't redeemed for my massage and I was charged full price that day. I haven't taken the time to resolve this yet. I hope they are good at straightening out employee mistakes. read more