Great service from the therapists, Kara was amazing for my first time, alex was beyond amazing when it came to my back pain i've had for a while, and Brittney was such a help with letting me know stones weren't going to be scolding hot. Sarah horrible service ive had for my first time coming to a massage place read more

I was nervous about getting a massage during the pandemic, despite businesses in MN slowly reopening and our curve flattened and decreasing. I was heartened to see the COVID19 precautions: all clients and staff must remain masked in the salon; extra time allotted between appointments for sanitizing the rooms; temp scan, hand sanitizer, and COVID symptom questionnaire when you enter. Despite all of that I started to have an anxiety attack as I disrobed for my first close contact with a person not in my bubble for four months. Being massaged in a mask was weird but not as uncomfortable as I expected and it was so necessary for healing my mind and body during these anxious times. You can feel safe here and who doesn't need a massage these days? read more

Elements Massage - Massage Near Me - Eden Prairie, Minnesota

The massage therapists are okay. Very average massages (if your therapist even show up) but gets the job done when you're stiff . My issue is with the rude front desk and the manager Matt. I really should have known better than to come to a place like this. They simply dont care about the customer here and Im def never coming back again read more

Mindy was so awesome and my nails are perfect! I called at the end of the evening and she fit me in and was so professional-does beautiful work! read more

Buyers beware... the intro massage is $79. The advertisement on their website shows $79 with $20 off, which is not the case. They original non members price is $99 with $20 off equalling $79. This confusion can be avoided when they discuss your intake when you first come in. Cause after a massage I don't want to deal with he said / she said. This was disappointing as $79 for a 60 min massage isn't my cup of tea. But clearly they do the pricing after the massage. I've had plenty of massages in my day and I would say this was a standard massage. Nothing to write home about and definitely not $90 worth (sorry)! The establishment is clean, everyone's polite. Just wish they were more open about pricing. read more

Charged my credit card even though the business was closed due to covid. Straight up theft.

There are several good massage therapists. Unfortunately, the one I had at Eden Prairie Elements Massage was not a pleasant experience. I told the therapist you was using too much pressure. I had bruise on my upper back for over four weeks. Would not recommend. read more

My 2 family members and I received gift cards for this message place. Massage therapist were focused on our individual needs and concerns. Upon arrival they had us fill out forms, our med history and problematic areas, as well as that dressed hippa form! Ha! We were called one by one to the back rooms and were asked some simple questions. I liked the fact that they asked if I would mind my feet touched, other areas touched as well as what areas they should concentrate on. We each had an hour message and were given instruction on how to relive stress, pain, and stretching moves. My husband got a YouTube yoga instruction that the therapist felt would help him. I liked that! I believe that their counsel comes from their good educated experience. If you are looking for that quick in and out message- this may not be the place for you. However, the therapists and staff at this location were professional and were quick to answer any question. From our issues with our backs to membership questions. I also like the fact that they don't ask for a tip in that awful in your face way. They earn it. I recommend this place. Therapists are GOOD. 5 Stars. read more

I was hoping to have a good experience here, but sadly, did not. After making and confirming an appointment I made my 20 minute trek to this establishment only to be told by a very rude boy working the front desk that my therapist called in sick and no one had informed me, and somehow that was my fault for not knowing TABITHA wasn't there. I left without an apology and made my 20 minute drive back to my town. I wasn't happy, and called to speak to a manger, who was in session and would return my call when she was out. She never did. This place is is run by people who don't care one bit about customer service or customer retention. I'd go to massage envy before I'd ever give this garbage facility another chance, thanks for nothing! read more

After reading other reviews I came 5 minutes early with form filled out then sat for 10minutes. My massage therapist came out with the previous client 5minutes late, then had to clean up, then talked to me for another 5minutes, then left the room for 3 more minutes. So my massage didn't actually start until ~15minutes in. Once started the massage was decent, and the practitioner was nice. However this was no different than the (much) cheaper places around town. I got out into the lobby at 2minutes after so the next client got fed into the same situation. 40min was not even close to enough time to make an impact on my shoulders, and paying $90/hr for sheet setup and talking was not a happy realization. Out in the lobby the cashiers were then pushy about tipping. When paying with a credit card they ask 'do you need any help with gratuity?', and have a sign on the table telling you the expected tipping amounts being around $15. If the rates were half what they are all of this would have been acceptable. Elements needs to stop scheduling their clientel like a doctors office; some prep time should be given to the therapists and clients out of respect, as it is not relaxing for either this way. A typical profit focused corporation. I will not be coming back here. read more

I was a member for nearly a year. 3 starts reflects the lack of consistency between massage therapists - or maybe there is just a different style for everyone. I personally preferred Azhari, but since he was almost always fully booked, I'm guess so did many others. Once they started to get more customers, the ability to book within a day or two was virtually impossible - which is one of the things I valued on intially joining. So I stopped. Overall, it's a pretty good place if you can plan in advance, and find the right therapist. read more

Amazing massages for my husband and I. Enjoyed the professional experience and can't wait to go back!

Great value, great service! Very nicely appointed place for a strip mall location, with soft lighting, comfortable amenities, and outstanding massage therapists. Massage is what they do - not a multi-service place with nails, or hair, or whatever - and that allows the focus to be on therapy and comfort. The couples massage room is nicely appointed, and the therapists we have seen, Ka and Lisa, were just wonderful. Highly recommend for value and location in Eden Prairie!! read more

I am a member of Elements and will not step foot into this location again. There is no consistency in their therapists. Terrible management, Terrible skillset avoid this place. read more

This is my first massage ever. I love the fact that I can relax and thanks to my wife we got the monthly membership for one so that we can go together once every 2 months. It's a win win. We have ours scheduled tomorrow and I really like it. More to come after my next session. read more

I signed up for 55 minute massage, turns out after the consultation the actual massage was 45 minutes. The massage was good, I was happy with therapist. I disliked the signs on how much I was suppose to tip. They said there 55 minute massage is regular $89, so they asked for $13 to $18 tip. That seems like a big tip for a 45 minute massage - plus I thought tipping was a choice, not expectation. read more

1.) They advertised $39 for introductory session. I called to verify, and they did so. I booked for my wife and I. After the session, we were charged $49 each. I knew we wouldn't be back again so I didn't argue. 2.) They want you to fill out a form when you get there the first time, so we did. As it turns out, that time was taken from our actual massage time. (about 7 minutes, we didn't rush, didn't think that was being subtracted from our massage time) 3.) I didn't want to embarrass the gal giving me a massage, so I didn't say anything, but she truly had bad breath! Whew, what a turn off. 4.) The massage was average at best, in fact I am serious when I say that my wife is better at it and she is not a professional. read more

Best massages, therapists and overall massage venue around. Elements focuses on massages only and not other services and products. This is why they are the best and make massages more affordable. I went from getting 1 or 2 massages a year for a treat and relaxation to 10/year as a health benefit (& relaxation). I have been to multiple places because I recieved gifts or discounts and was very turned off by the overall experience. I felt very much like a number in a very chaotic and commercial environment. Elements is a very pleasant and relaxed environment with calming staff and overall experience. read more

I've had a wonderful experience since I became a member at Elements. The knowledgeable therapists always provide a relaxing environment which allows me to get the most out of care they give when I'm getting my massage. Front desk staff is always more than pleasant and I'm pleased with how affordable my rates have been since switching over. read more

If I could give it a zero I would! Needed to get a knot out of my neck so booked a last minute massage with Chris. I have had probably a thousand massages and this was the worst experience of my life. First of all the man smelled like dirty socks and then wanted to charge me for the scents they have to offer. Then, he warned me that he would be using "tools" it was a wood dowel and a wooden dreidel that first ran up and down my spine, FELT awful and I told him so then he crammed the dreidel into every knot until I nearly squirmed off the table. I told him over and over and over how painful it was. Then he crammed it into my skull and smothered me while breathing in my ear, I wanted to die. Additionally, he kept snapping my underwear and running his elbow down my crack. I ended it early ran out in tears after feeling molested. The Management called and asked if I wanted a free one with someone who would be better suited for me. I found that comment very disrespectful, this was not a massage, it was assault. Appalled that this is what they think is a massage NEVER GO HERE. read more

The lobby was clean and relaxing, staff was friendly. My massage therapist Krista was absolutely amazing. Already scheduled my second appointment! read more

The environment is welcoming and relaxing. Everyone is so friendly. I love love love the wellness program!!! Sarah is so amazing...I always walk out feeling so refreshed and open to the world. I've also had massages from Eric, Lisa and Niki as well - all were fantastic!! I would highly recommend coming to Elements Massage!! read more

Staff were welcoming and friendly. The atmosphere was peaceful and relaxing. The experience I had with the massage therapist, Paula, was incredible! I felt improvement and relieve immediately. I will be returning! read more

Love going here, great atmosphere and great people! The massages are amazing, I always leave feeling relaxed and refreshed! Reasonable prices for all the options they have! read more

Best massage therapists in town are at Elements in Eden Prairie. If you need deep tissue work Eric is fabulous. Everyone there is very helpful and makes you feel relaxed as soon as you enter the door. read more

Great location, great price, and amazing customer service from the time I call to schedule an appointment till I walk out the door. My massage is always wonderful. My massage therapist Joleen was incredibly knowledgeable. I will be back! read more

I've been going here since almost the beginning. Every massage therapist is different and it can take a few tries to find the right fit..... This is NORMAL. It would be like expecting all chefs to cook the same! I love Brittney, she is my go to girl. The front desk is always pleasant and sweet and I do recommend after your massage to book your next one while you're there because the therapists do book up fast. I think this shows how good they all are. As far as timing, one woman was upset due to it being more like a 45 min. Instead of a 55 min. Remember, they are required to leave the room while you undress and dress, sometimes getting up afterwards is a bit slow. Since everything is on a schedule that is how they have to time it. I love this place, I highly recommend it and when calling the front desk, ask them which therapist is best for what you're looking to achieve. Looking forward to my 90 minute next week! read more

I've have had over 50 massages the last 15 years and Elements massage is by far the best!! Eric-my regular therapist is absolutely fantastic and is VERY knowledgeable with effective treatments to problem areas!!! read more

Unable to use my sessions I paid for and they refuse to reimburse me the money. Shady business practices...another company like this was sued for taking people's money and never providing a service. Hope to see Elements in the same situation soon. read more

You will never find so many talented massage therapists under one roof ! My husband and I enjoy the talents and skills of the therapists, and the value that Elements offers the client. Virginia and her front desk staff are so professional and friendly. The best Eden Prairie has to offer ! read more

Fantastic massage with Kevin! Great deep tissue work- that man is STRONG! Lovely location, will be back!

I have been to Brittany three times and the experience has been very, very positive. Nice, relaxing atmosphere and everything was very good. read more

Awesome massages! I have seen Kevin and Sarah multiple times. They are both great! Would highly recommend this place.

I really enjoy my monthly massage at Elements in Eden Prairie. Sarah, the owner, is awesome and really cares about the clients that patronize her business. I use Eric to give me my massage. He is wonderful. I like deep tissue and he is very good about that type of massage, but also if he is pressing too hard, he can lighten it. Sometimes if we are talking too much and I cannot relax, I tell him that I need to relax and no talking and he will oblige. I would recommend Elements. The waiting room is relaxing as are the massage room with heated beds and relaxing music. The ladies at the front desk are very nice too. read more

Paid for an hour, got roughly 45 mins of massage, it was really fast the whole time and she (Taressa) missed a lot of spots. She was in a rush and yawning out loud and I just wanted to get it done at that point. Never again, avoid at all cost. read more

Amazing experience! Calm atmosphere, friendly front desk, knowledgeable massage therapists.

Unfortunatly, I didn't get as far as to have an actual massage. I called to let them know I was lost and the person who answered gave me the wrong directions. I ended up on a wild goose chase for 15 minutes before I arrived (completely stressed out). Once I got there I was given the option to wait 45 minutes for the next time slot or take 15 minutes off the time of my massage. I left in tears. I was in a car accident and am prone to recurring neck/head aches. I would have been a very valuable customer for them since I usually get a massage once a week. Instead, I went back home even more stressed out and in more pain then when I left for my appointment originally. I should not have been reprimanded for having been given the wrong directions. Shame on you. read more

I had a wonderful massage over the Holidays (you know how stressful holidays can be) and as always when I go to Elements, it is such a relaxing experience from start to finish that I never want to leave. The studio is warm, the tables are warm, the music is exotic and relaxing at the same time. I love it there and wouldn't think of going anywhere else! Thank you Marjorie and Virginia and all at Elements for bringing some peace and calm to my sometimes chaotic world. read more