Clean hotel. Bad location, homeless shelter across the street. Short Manager lady with short hair and tattoos wears her feelings on her face and looks unprofessional when she's at the front. Kind of condescending with bad customer service, will give you dirty look walking in and she only listened to respond. No ice machines. No close restaurant in the hotel or coffee near by. Feels like a cheaply built building, no food or coffee at their facilities. Stayed for work. Not in a safe location. Parking garage is sketchy. Stay some where else. read more

I stayed at the Element Denver Downtown East for 4 nights during a recent conference in town. It's literally a 10-15 minute walk to the convention center, which was a huge plus. I was able to walk to and from the convention center every day without having to wait and pay for an Uber. First, my stupid butt managed to lock myself out of my room because the hook lock got stuck. Not only did they have someone come within 15 minutes to fix it, they were super nice about it too. Second, there's breakfast included and it's actually real and fresh cooked eggs, unlike the buffet eggs you usually get. Third, there's a water filter in the room so you can fill up your own water bottle! There's also free ice in the lobby so you can put it in your water bottle. And lastly, staff here are super friendly and super nice. read more

We arrived and were greeted nicely by the front desk reception and promptly given our room and key. The lobby was nicely decorated and the hotel felt fresh and new although I think it as remodeled from a previous Element or another hotel chain. It is very wide open and brightly lit. Shortly after putting our stuff away we took a trip to the roof top to get a view of the Denver skyline. Nice place with some chairs and tables. Sky line was nice; looking downwards was the most exciting view with a parking garage and some people's backyard. It was a 3 sided view. Great place to hang out with friends and possibly refreshments. Went to the bar and hung out for a bit; we had a very nice conversation with the bartender ( Jan or Jen I believe) very good conversationist and fairly knowledgeable about a lot of things. She said we definitely want to check out breakfast. The rooms varied, 1 was room with nice small kitchenette. Showers and nicely laid out with today's travelers in mind, outlets and modern hookups. Security was good having to use key card to use elevator. Parking limited street parking but could park free if available 5PM - 8AM; be up to feed meter by 8am is highly recommended. Morning, we are now ready for breakfast. The breakfast nook was a-nice and spacious layout . They had breads, bagels, bakery, coffees, teas, cereals; yogurt bar with topping almost everything you need to get day started, juices and milks. The back wall opened up and it was the kitchen where you could watch your omelette or scrambled eggs being made from scratch. Connie was the cook. She was the best! You had choices of omelettes; with various vegetables, cheese or not, homemade salsa yes or no; and choice of pork patty or chicken links. All was dairy free and organic eggs. We had a great time visiting and staying and Connie's omelettes were really good and a great start to your day. Definitely check this place out and stay at. read more

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Stayed there for a few days while there was fire alarm testing going on at my apt bldg. It was a refreshing staycay for me and my 3 cats. It's cool that they have floor 3 dedicated to pets not just like a few rooms! I loved the free breakfast and complimentary glass of wine at wine o clock! I had previously had great experiences at Element in Scottsdale, AZ and Parker, CO with my cats, so I was pretty confident that this would be at least a similar good time. I just wish they had a pool! I didn't realize that they didn't have a pool when I referred my coworker and his cats to this hotel when they came through Denver! All well. Everything was pretty easy. Plenty of luggage carts, parking and elevators. Lots of space to set up all my cat stuff. Definitely recommend it as a modern and pet-friendly staycay place! The staff at the front desk was nice and helpful as well. The bartender lady seemed a bit hostile. Not sure why. My cats loved the filtered water! read more

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Absolutely pathetic experience at this location. The air conditioner in my room was broken for the entirety of my stay, leaving the room sitting at 76-78 degrees like a cheap roadside motel instead of a Marriott property. After multiple requests to the front desk, General Manager Alexa Mishkel refused to speak with me directly. Not "unavailable." Refused. Their brilliant solution? Bringing me a fan that was also broken. You genuinely cannot make this level of incompetence up. I attempted to switch rooms, but because I was in business meetings at 3PM and couldn't immediately abandon my work obligations to move my belongings, the hotel decided to sell the available rooms instead of taking care of the guest already staying there. That tells you everything you need to know about this property's priorities. This hotel doesn't care about hospitality. It cares about squeezing every last dollar out of inventory while current guests suffer through unacceptable conditions. Sleep was disrupted, comfort was nonexistent, and management acted like basic accountability was some kind of inconvenience. Marriott should be embarrassed to have this location carrying its name. A Hilton property would have fixed the issue, upgraded the room, compensated the guest, and handled the situation professionally. This property handed me a broken fan and avoidance from management. If you enjoy paying premium hotel prices to be ignored, overheated, and treated like an inconvenience, this is the place for you!! read more

Stayed here a few days in Denver. Overall a positive experience and nicely priced compared to many other hotels in the area. It's a few blocks walk to a more-lively part of town, about 15 minutes. Staff was friendly. Room was clean and very spacious and comfortable! The biggest thing I didn't like was... get ready... the light switches. In an effort to be environmentally friendly, the light switches here are in motion detectors. I couldn't figure out how to get them to stay on OR off. Lights turned out a few times while in the shower or on the toilet, or they turned on when I didn't want them to like using the bathroom at night where I didn't want to be blasted with light to my face. I know this is an absurd thing to be annoyed by, but I shouldn't struggle with the lights in a hotel room. Other than that I was a fan of the hotel! Deb at the bar and Matt at the front desk were standouts on service. J.Ja read more

SOLID hotel! Walking distance from downtown and the convention center. They serve a great breakfast -- when we checked in, we smelled something delicious, which turned out to be their homemade salsa. Don't miss it! I didn't make it to the happy hour, but it's a nice touch. The rooms were clean, it was quiet, and the staff was helpful. read more

The hotel was very clean and accommodating. The breakfast was good and the location worked well for me.

As a Marriott gold I like to think I have standards but nothing too crazy. This one was a bit disappointing for me. I'll start by saying service was great - everyone we encounter working there was pleasant and very kind and helpful. They also have a free happy hour like the other element hotels which is always nice! Location - didn't love it. As a single woman we were right next to a jail and court, lots of homeless people around as well. Despite being close to the city, I ubered everywhere as I didn't feel super safe. The room felt weirdly modern but also outdated. My room didn't have a fob where you tap the key, it was broken off and looked mangled but still seemed to work. The bed was comfortable enough, the sheets felt super scraggly and old. The towels in the bathroom were for a toddler, I had to use the only two they provided anytime I showered to get my full body. The shower had mold around the drain. There were splatters of something behind the toilet. Overall just didn't feel up to the Marriott standard I typically see. The biggest issue was the AC, it turned on and off every minute and every time it did, made a super loud clicking sound. I turned it off and was sweltering all night but couldn't sleep with it on either. read more

I stayed here for over a week and felt like it was a comfortable place. Initially, the room wasn't super clean; the floors were dirty and the bathroom floor had questionable splashes but once housekeeping did their magic - it was good. The free breakfast is bomb! It does get busy if you go lager in the morning so the earlier the better to avoid the crowds. Connie was so friendly and quick at whipping out our breakfast requests. They have a free happy hour Monday through Friday and Jamie was an amazing bar tender! The location is a little questionable but I didn't have any issues. The courthouse and bail bonds places are close by. There are some unhoused folks that hang out in the area but I didn't have any issues with them. I walked to my destination and walked back every day for a week (1 mile each way) and didn't feel like I was unsafe. Just be aware of your surroundings. The front desk staff is very friendly and so helpful! Hotel parking is in an uncovered lot across the street. There is some metered parking on the street. The only critiques I have is the AC vent blows directly on the bed, which some may prefer. And the deck was off limits because the owners were working out of the room adjoining, yet I never saw them during my entire 9 day stay. I wish the deck would have been accessible when they weren't around. All in all I would stay here again. read more

Element Denver Downtown East - A pastry and coffee at breakfast - Hotels Near Me - Denver, Colorado

We decided on the Element as we were looking for affordable accommodations, close to downtown as well as public transportation. The hotel has been around for four years and very well appointed. Even though it is a Westin hotel, it is part of the Marriott organization. For an additional $6 we were upgraded to a King suite. It was perfect as it offered a full kitchen with appliances. Staff was very professional. You are treated to breakfast every morning. The menu is basic, if not light but it accommodates most diets. The venue is full service as it includes a bar, gym, lounge space, etc. The amenities are modern, however I notice sometimes hotels are too fancy with their ornaments, especially the shower and I wander about safety, especially for those who are prone to fall or not be stead on their feet. The all glass shower looks fantastic but there is nothing to hold onto, per se. Anyway, we are in good shape but I write this because I am always concerned for those who may not be that nimble. We stayed three nights and had a very pleasant stay as it met our objective of staying in an updated property at an affordable price. Oh, because we had time to spare from normal check out to our flight back home, they allowed us to check-out at 1PM. If we are in Denver again, the Element has earned our business. read more

Element Denver Downtown East - Hotels Near Me - Denver, Colorado

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This hotel is located in a quiet residential neighborhood with very few restaurants about 10 minutes walk from the convention center. Hotel is nicely designed in an open, modern style and looks new. Nice things about this hotel include a free breakfast with freshly made omelettes, and filtered water on tap in the room. No ice machines on the floors, but bags of ice are available near the front desk. It was a good value at a moderate price. read more

We stayed here for 1 week which pretty much gave us an all around feel for the place. We have stayed at many Marriott affiliated hotels and there were some differences I enjoyed and some I found odd. Arrival: You'll wonder why you booked this hotel to begin with. You'll probably worry about your well being and you'll worry about your life. BUT! After being here for a week I can attest that it is one of the safest places around. Upon arrival you'll need to park in the front of the hotel (where the sliding door is) to enter the building. Parking: We were then given keys to our room and told to "drive around the building". It sounds crazy, especially because most of us wonder where we are going to park to begin with when we pull up. You will drive around the back of the building and you will need to swipe your card in the small black key box to open the parking garage gate. As previous reviews have stated it is located on the right side (passenger) of the car so it makes it a bit tricky to swipe your card. Surrounding area: The reviews are NOT lying when they say that the neighborhood surrounding the neighborhood is rough, because it is. However, there is a lot of gentrification going on in Downtown Denver and this is just a process of it all. I will tell you that after being there for 7 days, we never felt unsafe and eventually laughed every time we pulled in. There is a dispensary next door but I hardly saw anyone coming in and out of it. Rooms: The room was nice and modern. Some parts of it felt like fancy cheap, if that makes any sense. It gave me Ikea vibes, but in a good way. The room was small in comparison to other Marriotts, but overall it worked out well for my daughter and I. The pillows were fluffy and didn't feel cheap. Showers: The restrooms have censored lights so be warned, they will shine brightly if you're walking into the restroom in the middle of the night. I did not enjoy the fact that there was nowhere to put the hand soap because it kept falling into the sink. The shower is great too, but there are no handles inside to hold on to so be careful when you're walking in. Also, why do we not have anywhere to put our toiletries? Closet space: You have to consider that I was staying here for a week and this hotel LACKS drawers. The 3 they have are tiny and not much a fit in them. There is a lot of random cabinets, so I had to pile my clothes versus being able to organize it in a more sensible fashion. Kitchen: It has all the basic necessities, for a short trip. After staying there for a week I felt like I needed more utensils, but again - we made it work. We made plenty of meals here as we ran in and out for our games, but all around a good kitchen to get the job done. Laundry: The laundry room is located downstairs past the breakfast area and bar. Walk all the way back towards the water fountain and you'll see it to your right. It is operated by quarters and the front desk is able to trade cash for quarters. Gym: The gym is nice and had a good selection of machines. We didn't use the gym, but it looked great. Bar: There is a bar! The lobby and seating area: We absolutely loved this space! My daughter and I came down here to eat our food so that we wouldn't be cooped up in our room. She was also working on summer school so we hung out often. Breakfast: It's complementary so what isn't there to love? More importantly it is NOT the usual continental breakfast you'll find at most Marriotts. The egg omelettes they make fresh were top notch. They have different side options each day. Something to note, the breakfast hours say 6:30a to 9:30am, but was actually 6:30a to 10:30am during the week so confirm the time. Ice Machines: There are no ice machines on each floor like most hotels. If you need ice you will need to pick up a bag in the freezer downstairs by the front desk. Staff: My friend Matt (I hope that's his name, I can't remember now) was in my book the EMPLOYEE of the MONTH! I saw him moving boxes, working the lobby, and working the kitchen! He has a friendly face and exudes such positive and happy aura. The rest of the staff was always kind and welcoming, but Matt greeted us every time we walked past him. Belinda in the kitchen is rude and her stare downs were not only unprofessional, but inappropriate, unnecessary, and uncalled for. Side Notes: Starbucks around the corner. Grocery store within a mile. Overall, I would definitely stay here again. read more

Loved this hotel! Its beautiful walking in, modern, clean and green! lol that should be their slogan! Checking in was no problem, you need your room key to be able to go upstairs to the room that way no one can get up who's not staying in the hotel. Our room was very comfortable, beds great, ac great, shower great! Newer technology lights motion activated, tv can be controlled by your phone, fridge and small kitchen in the room! Even tho if you wake up in the middle of the night to go pee the lights coming on burn thru your eyes like the sun! lol! you can manually turn them off. Free breakfast and coffee every morning, better then average. Housekeeping came in everyday and tidied up and made our beds, very sweet. They have a small snacks section down stairs if you get the munchies, with a local bakery's ice cream sandwiches that were outstanding! Delicious, we didnt care how much they were #worthit! This Hotel is a little bit farther down then a lot of the other downtown ones, you can ride the free shuttle then walk a few blocks to the hotel. Did notice a $20 per night Denver tax? on check out receipt All in all we loved our stay here! read more

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A really nice place to stay. The room was spacious and had everything you'd need. There's a lot of space for sleeping and it was a comfortable rest. The view from the room was great. The breakfast was nice because it was included. Everything was good but selection is a little limited. Honesty about what I would expect for an included breakfast. read more

Element Denver Downtown East - View from the room - Hotels Near Me - Denver, Colorado

Element denver 9/16 Ed & Mike the valets were wonderful but there is a $40 Parking fee...... To bad I didn't write down the people that checked us in because they were super nice. I always request a high floor, a quiet room but unfortunately I got the third floor but they did upgrade us to a suite, and I am very grateful for that.. That was very very nice. The staff was super. I love this cute concept. I have never stayed at this particular chain on Marriotts. It comes complete with a two burner stove. A refrigerator/freezer, dishes, pots and pans, and coffee for in the morning. After being in there a while I did notice that the fans for the air-conditioning were loud and the outside noise was relatively large. I don't understand why each and every Marriott chain has different sheets bedding and mattresses why can't they all be the same! For me the sheets are very stiff and hard, plus you could hear every time you turn over in the bed it was like being on plastic sheets. The bed it's self was to hard for me to get comfortable, argh! One of the two elevators didn't work the entire time we were there. The next morning when we got into the elevator to head downstairs it was filthy, I'm really not sure why that wasn't checked nor cleaned up. There is the area that you walk into that is partially wood floor before you hit the carpet. It was unfortunate because when I looked at the wood floor it looked pretty dirty and then I started noticing the carpet around the room, other things were not very clean. For being a new hotel it was not very clean, noisy, $40 for parking and not the best area of town. I MIGHT stay at this particular type of chain of hotels to give it another try at a different location, I don't think I would return to this one. read more

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This was my second time staying at this hotel. We will definitely be back. The lobby and rooms are very modern, clean, and well thought out. There is a parking garage on the second level that leads you to the same elevator you use for the rooms, which makes for a super easy entrance and exit. The room has ample closet space and a kitchenette with microwave, fridge, coffee maker, dishwasher, cups/plates/cutlery. Shower had great water pressure and temp, they even put the handle on the opposite Side of the shower head so you can turn it on without stepping in the shower. The beds are soft, yet supportive. The temperature of the room was very comfortable. My fiancé who is often hot was very happy. The comforter was the perfect thickness to provide warmth, yet avoid overheating. Only complaint is that we only had one towel set and it had a makeup stain on :/ read more

We stayed there over a week. The room above walked loudly which made working difficult. The beds had food under them and my bed had food in it. We asked for housekeeping to change our bedding and vacuum. There was still food under it after. There were also handprints on the bottom of the tv. The kitchen kit was incomplete. There was hair on the desk and floor. The parking garage wasn't ideal. There was no signage on how to access it. We had to go up a steep, icy hill to get to it. At the garage you had to exit your vehicle, open the door with your key and hit a button to open the gate. It was in an alley with homeless people around. When leaving, you also had to get out of your car to open the gate. The parking spots were very small. People often took up multiple spots. One night there were groups of teenagers hanging in there smoking. There was also poop in between cars. The hotel is within feet of at least 5 bail bonds and a marijuana dispensary. There were several times I didn't feel safe. In the lobby as our room was cleaned, we asked if the volume could be turned up on a TV. They said sure, but never came back. They did a really good job with the breakfast! Each day they had a warm, tasty breakfast sandwich, blueberry muffin, yogurt and an orange. We wouldn't stay here again. read more

Element Denver Downtown East - Fingerprints on bottom of tv - Hotels Near Me - Denver, Colorado

Nicer than expected from some of the reviews I read. Very clean, contemporary design, comfortable bed, kitchenette had everything I usually miss in a normal hotel room. Real cutlery real sink, real refrigerator. Lobby is very comfortable and stylish. Friendly nice front desk staff. I'd definitely stay here again. read more

Very nice hotel within walking distance to the convention center. My room had a kitchen and was excellent.

Online with Marriott we are offered a morning check-in. Upon arrival the dower front desk girl told us the room would be ready by 9:00 p.m.! Fortunately, when we came back that night a very friendly young man treated us warmly and even offered a one-bedroom suite upgrade. Too bad it was all downhill from there. This Element could absolutely care less about the safety and satisfaction of their guests. The Hotel is in a sketchy part of downtown Denver, my luggage was stolen out front as we were loading my car. The hotel has security cameras that don't work and staff lies to guests and police about it. There are homeless everywhere, crime is off the charts and police are understaffed. If you care about your things and your safety stay somewhere else. Oh, beware when making a booking through Marriott. Their system will randomly change your days back to one day even if you started the reservation with multiple days. When I checked in, they had me down for one night instead of three and didn't even mention it to me. I got to find out when some random worker walked into my room at 9 a.m. just as I was about to hop in the shower. Luckily I was still in my underwear and bra but sheesh. Regardless of the mistake WTF about that 11a checkout? And how about a knock first?! This place is the worst for privacy and safety. read more

We had a late trip in last night around 3:00am, check in was easy and the concierge was very helpful. Would recommend staying here for anyone traveling to Denver. read more

Element Denver Downtown East - View from our room - Hotels Near Me - Denver, Colorado

The good, the bad and the very ugly...... First the good. The initial check in was fantastic thanks to John. We checked in early and our room was not ready but he gave us one with a full kitchen. This guys customer service is good, professional and what I expect being a lifetime platinum member! Also props go to the bartender Ophilia(sp?) who was just as friendly and greeted us, got our drinks and then opened the snack cart with cheese and olives. She never not had a genuine smile and was a pleasure to be around. Now the bad.....the next night a nightmare bartender named Maggie was there. She never smiles, was rude and neve brought out the cart. The Italian restaurants owner one block away even commented on multiple customers that had come in to dine that had issues with Maggies service or lack of it and her attitude. Now the ugly.....As good as John was the next night the front desk person named Shannon was equally a total nightmare. We had issues at the bar and it progressed to the front desk when both of them teamed up on me and my wife celebrating our 10th wedding anniversary. After a little heated exchange due to Shannons inability to handle the situation she wanted to kick us out and I am a lifetime platinum member!!!! She was the most unprofessional front desk receptionist I have seen ever! Will we stay there again? Most likely due to John and Ophelia's remarkable good job. Only because of that! read more

Begrudgingly allowing two stars because the actual space was nice, the location is prime and the beds were comfortable. If you're the kind of person who loves rolling with the punches, rarely interacts with the staff and has no interest in the included breakfast, you might be happy here. Otherwise, maybe find somewhere else. Arrival and check-in went mostly smoothly except the person manning the desk elected to not tell us how parking worked until we specifically asked. The next morning when my companion went to shower, we realized there were no bath towels, just hand towels and washcloths. I called down to the desk to request some bath towels and it rang a dozen times with no answer. So I got presentable and went down to the desk to ask for towels and was brushed off by the desk staff. When I finally got their attention again, they were brusque and rude about my request, as though their staff's failure to stock the room were somehow my effort to personally inconvenience them. Oh, well, just a rough start, right? It'll probably be fine! After showering and getting ready for the day, we came down for breakfast (which we were told was from 6:30 a.m. to 9:30 a.m.) at 9 a.m. There was no food left, no staff around, no one refreshing stations and no other options. Never have I seen such a joke of an effort made to provide a meal well within 'open hours.' So we gave up and went out the rest of the week. My companion got a minor bloody nose one morning and we requested one set of replacement sheets to the room (my call to the desk was answered this time!) while we were out for the day. Maybe things were looking up? Ah, no. When we got back, guess what we didn't have? New sheets! So we called down again and that person brought us up a new set of sheets for the one bed. Any one of these things would be understandable. I'm sure the hotel is understaffed and that the staff that are there are under strain. Still, across the whole stay, the staff on the whole demonstrated a lack of basic customer service skills or general willingness to do their jobs. And I have to assume management is also a mess, based on the breakfast bait-and-switch. All together, I would not stay here again and I would suggest you can find somewhere much better. read more

Arrived during 25 degree temperature only to find thermostat in the room at 69 and would not go up at all. Called desk and was told no engineer on duty till next day at 8 am. Had to call desk next day at 8:30 since no one showed up. By this time temperature down to 66 and wife slept in her clothes because of this. Engineer (Hispanic who spoke no English so had to use google translate) said they have heating problems "with all the rooms." Came down for breakfast and fruit bin contained one brown banana. Yogurt canisters and toppings were empty (half hour before end of breakfast). Hot breakfast unavailable unless you stand in a long line with other guests because one cook was making eggs to order instead of having items you can grab and go. We stayed here when the place was new and had problems then which e overlooked. This time we thought the problems were resolved but no. We will not be returning. read more

Nice place! My husband and I stayed here over Labor Day weekend because we wanted a place downtown. The prices were unbeatable for a holiday weekend! The staff is very friendly and the room was just what we needed. We came during COVID, so the breakfast and coffee bars were shut down, but the hotel did a great job of making reprimands. There was extra coffee you could take to you room to make, there were to go bags of breakfast (a bottle of water, a fruit cup, and a granola bar), and there were free bags of ice. Our room had a fridge, microwave, sink, plates, cups, coffee maker, and filtered water. My only tip is that you don't need to pay the $18 for the parking garage. We did street parking every day and never had an issue. read more

Solid and affordable, but by no means luxury. While the location near downtown is great, the view from our window was of a row of dilapidated houses with trash strewn everywhere. People experiencing homelessness congest around the entrance, making anytime you walk inside a not-so-luxurious experience. Our room was next to the elevators on the 4th floor. There is absolutely no sound proofing, so we could hear the elevator open and close and people coming and going at all hours of the day. Lastly, our shower didn't have a tray to hold our soap, so we had to keep our toiletries on the floor. While not the worst experience, there are much better hotels in the area for around the same cost. I'll be going to them next time. read more

Element Denver Downtown East - Hotels Near Me - Denver, Colorado

we had a wonderful stay here while we visited denver. it's about 40 minutes from the airport and extremely close to everything in downtown denver. staff was so friendly the entirety of our stay. our room was very clean. the complementary breakfast in the morning is actually amazing - they have a chef making hot food too. the only thing that was a bummer during our stay was the fact that we had some noisy people above and next to us and that there wasn't a fan in the room, but everything else was great. we would definitely stay here again if we visit soon. read more

Modern, bright and airy, new boutique-hotel in downtown. Element has much to recommend it - the concept is based on connecting family and friends in a home-like hotel. Friendly staff, free breakfast, sleek, open lobby and dining area, comfortable rooms, lobby bar, locked garage. A Marriott property. I'd happily return here when I need to work downtown. My regular Denver stays include DIA Westin, Halcyon Cherry Creek, and Kimpton Born at Union Station. It just depends where you need to be based. All are very good, so happy to include Element in my list. read more

Element Denver Downtown East - Breakfast nook and bar area. March 2022. - Hotels Near Me - Denver, Colorado

We stayed in this hotel the very first night it was open. A few kinks left to work out (our TV is very crooked on the wall and the hot/cold handle for the shower is backwards). Overall a very beautiful room with extremely cozy bed. The downstairs lounge/cafe area is lovely. The included breakfast was a very nice touch--including hot breakfast items like mini egg frittatas or egg white scrambled and an array of cereals and pastries (including GF options). This is also a fantastic location near museums/16th street mall/the Capitol! read more

Element Denver Downtown East - Breakfast spread - Hotels Near Me - Denver, Colorado

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Very nice room with full kitchenette and dishwasher. Breakfast was good. Cleanliness was ok. Had to ask for extra lines and towels, only 2 people in the room. Parking was ok read more

In the nicest way possible, avoid at all costs. We walked in and the lobby was nice and clean, staff was friendly and we were excited. We walked into our room and there was an open box of candy on the couch as well as candy all over the floor. We opened the fridge and there was opened ice cream. We called down and they switched our room but barely. Nobody helped us with our luggage( we have a four month old with us and lots of baggage), nobody even brought us up the key. Once we switched rooms, we noticed blood spatter all over the floor, paper taped up and covering the fire alarm as well as someone's dirty wash cloth and shirt in the closet. SUPER unimpressed with the cleanliness and wouldn't recommend read more

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Excellent space. Clean, modern, surprisingly quiet. The staff were great. The wheelchair accessible king suite was truly, really, actually accessible with two roll under sinks and a roll under stovetop. Everything was very well thought out and we were impressed. read more

Hotel was amazing. We checked in very late due to an overnight flight. The gentleman at the front desk with blonde hair was very helpful checking us in, as well as most of our stay. We went out late and arrived late so he was the common person we always saw. Super welcoming and friendly! The room and hotel itself was VERY clean. Firepit outside was beautiful. The parking at the hotel itself was $25 a night, but there is a public parking area right across the street for $12 a day FYI. I specifically chose hotel because the parking charge wasn't high like other ones directly downtown, never felt unsafe walking from the lot to hotel. Quiet area to be honest, which was amazing to get rest at the end of a long day. Definitely staying here again when I get back to Denver. read more

Clean and well stocked rooms. Easy walking access to lots of downtown activities. Stayed during a convention and staff were all very friendly and welcoming. read more

I thought this hotel was awesome! Very modern, warm, friendly atmosphere. Staff were wonderful, helpful and kind. Beds were so comfortable, had nice couch to lounge on. Bathrooms were clean and sleek. Great experience! read more

I'm a Gold elite Marriott customer, and I can honestly say this hotel BY FAR has the worst front desk/management of any Marriott property I've stayed at. Not only was a I overcharged, I was refused a refund for the overage, I have NEVER seen such horrible management. DO NOT stay at this property read more

Stayed for one night only on a family trip (close to the airport, first night in Denver after a long flight) and the hotel is beautiful and very well appointed. My reason for the low rating is that my e-reader (Kobo) was not returned to me after I left it on the bed with the cover thrown over it. Realizing my mistake almost immediately, I called the hotel at the end of the same day I checked out. The informed me that room had already been serviced and no e-reader was found. Such a disappointment....clearly someone had taken it. I asked to leave my phone number so the staff could be asked 'one more time' if they located the e-reader and reluctantly they agreed. Of course I never heard anything from them. Would like to believe that people are good but in this case it's clear that my loss was a hotel staff's gain. I do encourage the management to take guests queries about missing items much more seriously and respectfully. read more

Ophelia took great care of us at the bar. Great drinks and fair prices. Would recommend.

Check in was easy and the price was reasonable but when we got to our room at midnight (when our flight arrived) there were zero towels. We were told room service only runs until 4 pm and had to wait until the next day to bathe. I really hated that. Then I expected towels to show up in the morning but I had to call again?. On the note of hygiene, the duvet was just laid on the bed and not inserted into the cover so I could tell the room was notcleaned well, as if the lack of towels, sticky floor, and silverware in the sink didn't make it clear enough. I'm only giving 2 stars for the location- about a 6 minute Uber to Larimer Sq, 16th St and museums but the homeless population makes it difficult to walk/bike or scooter so don't count on that. read more