Jeremy Myers came and cleaned my mini splits today and he was so fun so efficient and so…read moreinformative that I can't say anything more than he was absolutely marvelous darling thank you so much Jeremy

5 stars for LamAir! In 2011, they installed a new furnace and heat pump for us and rebuilt the…read moreexposed metal ductwork in our 100+ year old home. They were back yesterday to replace the old heat pump with an AC unit this time, and since we now have so much wildfire smoke over the summer, an iWave air purifier too. Extremely happy with the experience. Lee gave us a very competitive bid and patiently answered all of our many questions. The install team -- AJ, Mike, and Julio -- were awesome. Arrived on time, completed the job by 3:30, and left the basement furnace and outdoor AC space spotless. They were even sweet with our very friendly dog. Love working with a local business -- LamAir really cares about their customers.

So I called Vicki, who claimed to have never seen my response to her email. Said she would try…read morereach Jarra. Jarra called awhile later to let me know how fortunate we are that "the company has cleared my afternoon so I will try to be there to take a look between 1:00 and 4:00 pm"-and that's with a cleared afternoon. Jarra also inquired about my email, claiming that no one can find it "Vicki can't find it the owner can't find it, everyone is looking but it isn't there." There were no problems with our email exchanges in December, so I am sure Vicki is simply having more trouble. Jarra texted around 3:15 to tell me he was headed our way from Eagle Point and arrived at our door at 3:50. He explained that he was on the phone and speaking with a technician about the codes I had told him about and that he would start trying to track the problem at the heat pump while talking with the technician. Jarra then came inside the house to the air handler while still speaking with the technician on speakerphone. The technician was explaining that there was no communication between the controls, the heat pump, and the air handler and he was quite certain of the cause. He told Jarra what he could do to test the theory and eliminate other possibilities, but again, he was certain of the fix needed. While they were talking Jarra answered a query from the technician saying "this unit is a 950, not an 850" which gave the technician pause before he said something like "oh, ok, I didn't realize that. Well, it is what it is but I am still betting that this is the fix." Jarra then explained that he needed to remove our thermostat from the living room wall and try to hook it up direct at the air handler to both the air handler and the heat pump to see if he could establish communication between the three. He then proceeded to do this. When I asked Jarra why the technician became sympathetic when he learned that this unit was a 950 instead of an 850, with some hemming/hawing Jarra explained that the 950 has some "peculiarities that can cause issues" or words to that effect. He further explained that there is now a 1050 that is supposed to address those issues. After connecting the thermostat direct to the air handler and heatpump control located in our closet, Jarra explained that he could not figure out how the wires were run from the thermostat in the livingroom to the air handler and would need to "check with my company to see when the can free someone up to come help me. You will need to leave the closet open so the the heat sensing unit can tell how warm it is. I will be back to finish this up as soon as we can arrange it. He then left us with nothing but a hole in the wall with wires sticking out where the thermostat was and the thermostat sitting on a toolbox in the closet with the air handler and instructions to leave the door open. Feb. 18, 2026 Jarra called this morning, inquired as to whether everything was still working. Then said something along the lines of "well I've talked with everyone I need to talk to on my end and we are ready to come back and complete the repair and I was wondering, , well management was wondering if we do that, would you be willing to withdraw your unfavorable Google review?" Not having expected to have my repair completion held hostage, I began to say that I would have to think about that, given that these issues have been ongoing since this company carelessly/recklessly allowed the computer motherboard in the system to get soaked. I further explained that along with the constant extra costs and uncomfortable temperatures, the constant interruptions to our lives having to wait/be available for 3-4 hours waiting for a technician, etc. have gone on for years as well and the company has remained completely unconcerned until right now. Jarra then did some more hemming and hawing and I asked him if what he was trying to say was that the company was trying to end our relationship hoping to further avoid responsibility. Jarra confirmed that it was his impression that if I am unwilling to reconsider and withdraw this review and forget everything that has gone before then the company wants to end the relationship, but said he would need to speak with them again and would call me back. Jarra called back about 10 minutes later to inform me that the company was quitting without finishing the current repair and was voiding the regular maintenance contract, "but they decided they would refund to you what is left on the contract. And at least it is working, but if you don't want to leave it like it is you will need to find someone else to finish the job. You could leave it like it is and it should be fine for awhile but it won't be as convenient.", or words to that effect. Was disappointed but unsurprised with Allied's decision, and sorry for Jarra's part in it. Shameful conduct all around.

I contacted Allied Comfort Pro for a duct cleaning quote. I was informed they could only provide a…read morequote after their Installation Manager did a brief inspection. Well, he called only to inquire how many registers (vents) were in the home. Apparently, 11 registers is above the normal 8 registers and we were quoted $890 over the phone and via email. I then called Jim Williams who was recommended by the very dependable Mark at AirTec. Jim arranged a time to come inspect and provide a quote. So pleasant and professional. We were quoted $400 and he was able to schedule the duct cleaning within the week! House air is noticeably "fresh" and we were so happy with his work!

My landlord hired Alpha Heating & Air. They did a great job but left the trash behind. I was left…read morewith cutting up the box and getting it into the trash bin. I am very disappointed in them. Not a kind thing to do.

I called Alpha Heating and Air for routine maintenance on my ac system. It is rather old but was…read morestill working well. When the Alpha Technician arrived, he said the compressor was no longer operational and since the system was so old the whole thing would have to be replaced. They quoted $9600 for a completely new unit. I called another heating and air company to verify replacement was really necessary. The technician found a disconnected wire on the compressor. Upon reconnection, the system started right up and is still working. After speaking with the office manager at Alpha Heating and Air, she apologized for the mistake of a inexperienced technician that left the ac unit inoperable from the disconnected wire. Alpha Heating and Air will compensate my distress with a full refund of the cost for this routine service call.

I had a water heater emergency. It is NOT easy getting a plumber to your home for repairs right…read morenow, even the 24/7 ones..... Eager Plumbing contacted me right away & came out within an hour and a half, & had the issue fixed within 2 1/2 hours from the phone call. Amazing! The water heater didn't even need to be swapped out for a new one. It was another issue & our plumber had the parts with him. I will definitely contact them for any other plumbing issues! Thanks again for all of your help Eager Plumbing!

Replaced water heater w/ 50 gallon Bradford White. Office staff over phone was very friendly. The…read moretwo guys that came out were very professional and friendly. They were prompt and did a clean professional installation. They took the time to answer my questions and school me about my hot water re-circulation pump and future maintenance needs of the new water heater. I highly recommend.

Quality service. Professional work. Plumbers like this are hard to find. Mike gets the job done on…read moretime and on budget. Quality work at reasonable prices.

Has a toilet leak. Normally it's something I would do myself, taking a long time to accomplish, but…read moreit's easy and cheap. I lacked the time. Called a few places that were booked our for a while. Michael's has rapid availability so I went with them. Amazing work. Quick, clean, and the plumber (I'm sorry, I don't know if your name was Michael or something else) was very nice and professional. No complaints. Will be must first call next time!

Caveman installed a new unit in my home last year. This week the motor quit working during a heat…read morewave. I have a lung disease that affects my breathing. I called Caveman in the morning, they went to Medford and picked up an entirely new unit, took out the part I needed, and had it installed the same day so I would not have to wait for the individual part to be ordered. I could not be happier with the great customer service I received. In this case, I don't think a small business owner would have been able to afford to buy an entire unit to use one part. There service was above and beyond my expectations.

Caveman is always fast and d friendly. Their service is top notch. I do not use any other. Their…read morestaff is knowledgeable and always trying to help get someone out right away. Bobby and Keith are an amazing team. Their can do attitude with a smile makes the experience one to remember. They give a fair price and I always feel well taken care of.

Our water heater went out on Monday morning. A friend recommended I call Artoff Plumbing after I…read morehad tried a couple of other businesses who could not get to us until Wednesday. Less than 2 hours after I called, Henry was at my house taking care of the water heater! He was professional, kept me aware of my options, and got us back up and running right away. We were very pleased with how fast they handled our concerns and how well Henry took care of things. We have already recommended them to two of our friends who were in need of some plumbing work. We will continue to use them and recommend them to friends. Thank you Henry and to Artoff Plumbing for helping us out!

50 year old rusty faucet riser leaked after tractor backed into it. I was able to patch it with…read moreepoxy wrap, but pipe needed to be replaced. Mike returned my call, and came over later in the day. He was able to remove the old rusty pipe, and replaced it with another pipe I had. Nice guy!

SO happy with Modern Electric, Daniel and the service level they provided. I have had some bad…read moreexperiences with some local electricians, high and repeated trip charges, poor attitudes, not willing to take small jobs. I was delighted to connect with Daniel. I contacted Modern Electric for a small job, they came straight out, were prompt, extremely personable and did a fantastic job for one very reasonable charge, no trip charge, no extras tagged on. Daniel was so nice, he installed our ceiling chandelier and then removed it, modified the height to suit us changing our minds and reinstalled it again. Poor guy we had him up and down on the ladder. He was very gracious, even checked the chandelier each time with a level. Excellent work, great attitude and so so reasonable! Very happy, thank you so much Modern Electric and Daniel!

Once again Modern Electric came out and saved my life! My lights stopped working and needed…read moreextensive work and they came out same day and repaired the issue. As well as put up the new fixtures. I couldn't recommend them anymore! Great customer service, Kindest Employees and Quality work!