1. Elegant Rugs

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San Jose, CA

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Elegant Rugs

4.9 (36 reviews)
Closed • 10:00 am - 2:00 pm

Services - Elegant Rugs

Carpet cleaning

Rug cleaning

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Cleaned of decade old grime and pet urine
David G.

I had 8 rugs cleaned varying from wool pile, Afghan, Persian, Indian, Turkish, Berber, etc. from our travels, 2 of which were unraveling. Peter was great at communicating throughout the process and returned them in pristine condition. So happy with the results. Wish I knew about them sooner. Can't believe I waited so long to get them done like this. They all look like new and the pickup and delivery including reinstall was above and beyond any expectations.

Manish V.

I saw an ad for this company in our local newspaper (LG Times) and reached out. Spoke to Peter on the phone who gave me a lot of good information on carpets and how they clean. He gave me a reasonable quote and also a discount as a first-time customer. He arrived promptly on time for pickup and delivered the carpets back exactly on the day promised. The carpets look great and feel fantastic (we don't wear footwear in the house, so we can really feel the difference). They did a great job

Tabriz rug

Elegant Rugs is the premier rug cleaner and restorer in The Bay Area. Peter leads the decades old family business who have built and earned a reputation rooted in expertise and care when it comes to handling precious rugs. They demonstrate unparalleled customer service and outstanding communication while they handle your rugs. They are transparent with their cleaning processes and only expect complete customer satisfaction. We had Elegant Rugs clean two Persian rugs, both of which are around 40 years old and handmade with silk and other materials. The rugs were not only cleaned of stains, but the cleaning process allowed for them to shine and be vibrant with colors once again. Thank you Elegant Rugs!

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1 year ago

Peter and his team were efficient and easy to deal with; and my large rug came back renewed and refreshed. Thanks Elegant Rug!

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2 years ago

Had another rug, with pet spots , what a super job. No smell. Highly Reccomend this rug cleaner and service. The best!!

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Business owner information

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Peter G.

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3 years ago

Peter and his staff are amazing took my rug to them and they repaired it and cleaned it looks absolutely amazing.

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3 years ago

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Peter G.

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Review Highlights - Elegant Rugs

“Peter and his team were efficient and easy to deal with; and my large rug came back renewed and refreshed.”

Mentioned in 23 reviews

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FloodDry

FloodDry

(37 reviews)

Bucknall, West San Jose

I am a repeat customer of FloodDry and have had two great experiences - first in November 2025 and…read moresecond in June 2026. In November 2025, a faucet in an upstairs laundry room was left running (by yours truly, my bad), resulting in a flood in the laundry room that ran through the floor and into the ceiling and walls of the dining room located below the laundry room. FloodDry visited within hours of my call, gave a fair quote, and started the next day. They isolated the rooms with plastic sheeting, put protective paper lining on the floors, and then removed the wet drywall and baseboards in the laundry room and the wet drywall in the ceiling and walls of the dining room. They used their sensors and experience to identify what was wet and how much drywall to remove. Then, they deployed fans and dryers to fully dry the wet walls and rooms. Three days later, both rooms were completely dry. They then removed all of the plastic sheeting and floor paper and swept and vacuumed until the rooms were spic and span clean. Terrific job all around - done professionally and for a fair price. In June 2026, we noticed some strange discoloration and water stains in the ceiling of a downstairs room located below an upstairs bathroom. First call I made was to FloodDry. By 5PM the same day, I had a quote and the next day work started. The FloodDry team - the same two fellows who had done the work in November 2025 - removed the ceiling in the downstairs room. Worst nightmare: It was a leaking toilet in the upstairs bathroom and the discoloration was mildew (and a lot worse stuff) that had deposited on the ceiling of the downstairs room. FloodDry's first task was to fully remove all of the affected ceiling drywall and crown molding and clean the affected ceiling areas. Then, FloodDry referred me to plumbers, who arrived on short notice and fixed the toilet leak by installing a new toilet mounting plate in the upstairs bathroom and installing new sewage lines below the toilet in the ceiling of the downstairs room. Once the plumbing work was done, the FloodDry team returned and re-cleaned the affected areas in the ceiling of the downstairs room. Next, they installed fans and dryers in the upstairs bathroom and the downstairs room to completely dry the affected areas. They checked the progress over the next few days and by day four everything was dry. Again, FloodDry did a great job cleaning the two rooms once the drying was complete. Finally, FloodDry referred me to a drywall contractor, who replaced the ceiling in the downstairs room. Again, terrific work all around - done professionally and for a fair price.

Kirill and team were extremely professional and fixed water leak in our upstairs hallway that…read moreaffected our downstairs ceiling. They responded immediately and setup the dryers within few hours, diligently checking the progress every few days, patiently answering our questions. Kirill also helped us with the drywall repair and patch work after the water damage is resolved.

First Call Restoration - Fire damage restoration

First Call Restoration

(51 reviews)

First Call Restoration fixed the damage to my house after a car rammed into it(!). Vahid was…read moreresponsive by phone and text, and was able to quickly schedule Cesar to do the work. Cesar worked efficiently, completing the work in 3 solid days, which was much faster than I had expected. His work was careful and meticulous, and he did an excellent job of restoring the house to its former state. We also appreciated the minimal impact of the work on us and on the room being repaired; there was very little to pack and move, and no dust on the furniture left in place. Cesar was neat, quiet, and unobtrusive, and cleaned up the work site at the end of each day. We hope we'll never need such repairs again, but if we do, we would want Cesar to do the work!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Top Down Restoration - Exposing what's hiding

Top Down Restoration

(207 reviews)

North San Jose

Our condo unit ceiling was damaged by water leak from our upstairs neighbor. After an extensive…read moresearch of a restoration company, we decided to go with Top Down Restoration because of their friendliness, responsiveness and reasonable cost. From getting the quote to completing the work, Bo and his crew has demonstrated to me that they are professional, honest, reliable, take pride of their work, and always keep the work area clean. After tearing down the ceiling and part of the walls, the damages were more than Bo anticipated and he is kind enough to put in extra time and effort without charging me more. He went over and beyond to make sure there is no more mold and bacteria left behind. Bo also has connection with a mold testing company and a reconstruction company. I used them and am very satisfied with their services as well. They being knew each other does have a huge advantage as I coordinate their services. So if you need to do a mold test and/or rebuild the torn down areas, you would save yourself some time to search for one. In summary, I highly recommend Bo from Top Down Restoration. I will not hesitate to use him again in future if needed.

Beware......promises made and promises repeatedly broken…read more Rex's first crew he sent out took our money inadvance and never completed the job, stopped returning phones and left us hanging. Rex promised he would return the money for the work that wasn't completed. Then sent us a second crew to continue the work. We paid the second crew for the work they did but they never returned to finish the touch up work. Sadly some areas of the house looked better before they started the job. All along Rex promising to return the money from the first crew that he himself highly recommended us to bring into our home. If you are looking for honest men. If you are looking for quality work. If you are looking for a team that cares about how they treat your home.....keep looking. Rex can appear to be very concerned and compassionate about your situation. In fact in the beginning he responded immediately and encouraged us everything will work out and he would walk us through the whole process. But in the end, we paid out a whole lot more than we got in return. And now we have to find a reliable team who is willing to put in the work to give us the finish quality we asked for all along.

Elegant Rugs - carpet_cleaning - Updated October 2026

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