1. Elegance Event Planner

    1. Elegance Event Planner

    0

    San Jose, CA

    Elegance Event Planner

    5.0 (6 reviews)
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

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    Carlos V.

    Beautiful work, have rented from them before and absolutely happy with communication and work ethic. Will rent and hire them for my future events

    Baptism and 1st birthday

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    2 years ago

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    6 years ago

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    7 years ago

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    Robert V.

    Thank you so much :)

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    Boho Loko Studio

    Boho Loko Studio

    3.0
    (4 reviews)

    I regret to share a very disappointing experience with Boho Loko Studios. Despite high…read moreexpectations, the service fell short on multiple fronts. From the beginning, communication was challenging. Sai who I believe was the owner (?) was unresponsive, requiring multiple prompts to send designs and respond to questions. This lack of responsiveness continued throughout the planning process. On the day of our event, the team set up the decorations and left before anyone from our party arrived. They did not wait until the agreed-upon time, and when we arrived, the entire backdrop had fallen over. There were insufficient reinforcements, and when we tried to put it back up, the arrangement was completely messed up. Tablecloths had flown halfway off the tables, and centerpieces and parts of the backdrop kept falling over. When we requested they come back to fix the setup, they refused, citing other commitments. Instead, they sent us "tips" on how to fix it - things they should have done before leaving (!), which was absurd since nothing was staying up and their set up was entirely fallen over. Their response was completely unprofessional and inadequate for the situation. When they returned to clean up, we raised the issue and asked for some form of reimbursement. Their response was frustrating and dismissive. They said it was "impossible" and showed no intention of helping remedy the situation. They repeatedly said they "couldn't control the wind" and that they had spent 2.5 hours setting up. While we understand they can't control the weather, it is their responsibility to prepare for such conditions or at least be available to address any issues that arise. And as for setting up - that is what we paid them for! Additionally, their follow-up was poor. Despite providing event details months in advance, they repeatedly asked for information I had already given, such as the event address and time - which made it all the more frustrating that they for some reason couldn't figure out how to make someone from their team stay till we got to the location at minimum - but it feels like a baseline expectation to have someone from the decorator team available in case of any issues. Given the premium price we paid - which was definitely much higher than other places I had reached out to for quotes, we expected a much higher quality of service and better treatment. Unfortunately, Boho Loko Studios did not meet these expectations whatsoever. I would strongly advise against using their services - pretty bad customer service / etiquette in my opinion.

    Hands down the best wife and husband business to work with. Amazing worth ethic, professionalism…read moreand communication skills. Highly recommend them. Our theme for my son's first birthday party was "first trip around the son". Both Sai and John did awesome job in putting together all the design idea we had to execution with ease. Will definitely be return customers for this studio

    Elegance Event Planner - eventplanning - Updated July 2026

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