The owner is extremely rude. I always get my shirts washed and ironed with them and never wash it at home. They messed up one of my shirts and when I tried to show him the burnt marks from the iron he just flipped out and started claiming they didn't do it and there is no way the iron can make that kind of a mark. He was extremely aggressive and in complete denial. It was a $30 shirt for which he could have just apologized or given some kind of credit on my bill and everything would have been fine, but the way he talked was simply appalling. So for $20-$30 he lost a customer who was spending $500-$600/year since last 4 years.
I just don't understand how can someone run a business like this. read more