Hydrofacial with Natalia is the best! 10/10 recommend!!!!! If you can, get the skin assessmentread more

I LEFT FEELING HURT, DISRESPECTED, AND UNVALUED... I was a patient of Dr. Bokhari for over 2 years…read moreand 8 months and a member of this clinic for 2 years, paying $150 every month. During that time, I spent well over $8,000 on treatments and referred many friends and family because I truly believed in this practice. I even drive over 40 minutes to get to this clinic because I believed Dr. Bokhari was kind, skilled, and worth the time, gas, and long drive. Even after an incident last year, when I spent over $3,000 on fillers and Botox in a single session and was not given clear instructions on how to use the nitrous oxide, causing me to inhale too much and experience a frightening hallucination that left me feeling unwell for the rest of the day and even the following day, I continued coming back because I trusted this clinic. Over the last two months, I had to return to the office four different times because my Botox results were not what I had consistently received in the past. During those visits, I spent approximately $1,000. At my most recent follow-up appointment, I simply wanted to understand why my results were different and why I kept needing additional Botox to achieve results that had previously been obtained without these issues. Instead of having a conversation, Dr. Bokhari responded in a way that completely shocked me. He told me: "If you go to Kentucky and order chicken, you have to pay for it." "You have to pay for the units I injected." "There are no free lunches here." "If you don't like it, you can go somewhere else." This was said to me in front of his assistant, the doctor he is training, and my husband, so I am 100% certain that I heard and understood exactly what he said. I explained that I was not refusing to pay. I simply wanted to understand why I kept needing additional visits and additional Botox to obtain results that had previously been achieved without these issues. Despite that, the conversation continued in the same tone. I left that appointment feeling deeply hurt. Personally, I felt discriminated against and treated as if I were someone trying to get something for free, despite being a loyal patient for nearly three years who had always paid for every treatment. Most of all, I felt that I was not a valued patient. At the time, I still had $500 remaining in my membership account. After charging me for that Botox touch-up, the clinic agreed to refund the remaining balance, and I immediately canceled my membership. I had already had a negative experience at this clinic during a Black Friday promotion. I thought I had prepaid for my usual Botox treatment, but when I arrived, I was told I needed to pay more. When I asked for an explanation, I felt I was treated in a dismissive and condescending way, which led me to write a negative review. I later removed that review after Dr. Bokhari personally spoke with me, because at the time I believed the issue had mainly been with the staff. Unfortunately, after my most recent experience, my perspective has changed. P.S. For context, I am 30 years old and don't have significant forehead wrinkles. I get Botox because I prefer not to have visible forehead lines. I was also not satisfied with the lip filler I received in March 2025. It appeared to me that some of the filler had migrated, and when I asked Dr. Bokhari about it, he told me it would dissolve over time. However, I can still see some small lumps around my lips today. After that experience and the incident with the nitrous oxide, I decided not to get fillers there again. I've attached photos to this review showing how my lips currently look. I never imagined that after years of loyalty, my relationship with this clinic would end this way. I sincerely hope no other patient leaves feeling as hurt and undervalued as I did. I hope my experience helps others. UPDATE: I have read the clinic's response. I understand that they disagree with my perspective and that they cannot publicly discuss my medical information. I am simply sharing my own experience as a patient, including what I personally paid, what was said to me, and how I felt during these interactions. I stand by my account of my experience.

I absolutely love coming to Sugar Bee! Mia is my girl and she always takes such good care of me. I…read morerecently got a Brazilian wax and an armpit wax, and as always, she was so sweet, professional, and made me feel completely comfortable and confident. She knows how to distract me so well that I don't even have time to think about the pain! She makes the whole experience so much easier. The vibe at Sugar Bee is so inviting, and the location is really nice too! After your wax, you can grab something to eat at one of the little restaurants nearby or even treat yourself to some ice cream. It makes the whole trip even more enjoyable. I truly recommend Mia to anyone looking for a great wax specialist. She is definitely worth the drive--I come all the way from Santa Ana just to see her! If you're thinking about getting waxed, Mia is your girl! Sincerely, Fabby

Iv been going to Sugarbee for years. The girls are always…read moreso comforting and professional. This is the only place Ill go to get sugared.10/10 never disappointe.

I can honestly say my skin has never looked this good. I've been going to Jessica for years, & from…read moremy very first appointment, I felt like I had known her forever. She along with all the ladies there are so kind, welcoming, & genuinely make you feel comfortable the second you walk in. I've been coming in more consistently to stay on top of my skincare, & the compliments I've been getting on my skin lately have been nonstop. I truly have Jessica & her team to thank for that. Book the appointment...you won't regret it.

I wanted to try lip filler for the first time. I was referred by family members, but when I looked…read moreup the website I recognized Jessica B! She did laser hair removal on me years ago and she was great! So I went and got lip filler done a few months ago, came out nice, I'm happy! I was nervous but the process was no biggie, didn't feel a thing. Jessica explained the after care, what to expect in the coming days, and did her thing! Going back for a little more this month. Also had laser hair removal done by Maira. She was so nice and the visit went well! Going back to her this month too!

I had an excellent experience here and couldn't be happier with the results. I came in for underarm…read morehair removal, bikini line, and eyebrow shaping, and everything--from start to finish--was handled with professionalism, care, and attention to detail. The space was clean, calming, and well-organized, which immediately put me at ease. The provider took time to explain the process, answered my questions without rushing, and made sure I was comfortable the entire time. What really stood out to me was how precise and thoughtful the work was--especially on my eyebrows. They were shaped beautifully and naturally, exactly what I was hoping for. The underarm and bikini services were done efficiently and respectfully, with great technique and minimal discomfort. I never felt rushed or treated like "just another appointment." You can tell they take pride in their work and genuinely care about their clients' comfort and results. If you're looking for high-quality hair removal services in a professional, welcoming environment, I highly recommend this place. I'll absolutely be coming back

I had never tried Electrolysis for my few cchin hairs & wanted information. I called a few places…read morebut when I spoke to Sarah and she informed me what would be done. I was looking for a particular day & time and Sarah was able to accommodate me. I arrived and the office is very pleasant. Filled out some information forms and headed into a treatment room. Sarah explained in detail the procedure that was to be done and answered all my questions & concerns. I felt very comfortable in going ahead with treatment. Sarah was gentle and asked me several times during the procedure how I was doing? It wasn't painful at all. Finished up and Sarah explained what I might feel and see over the next few days on my chin and explained what to do. I had No reactions to the treatment. I was thrilled with my first time results, the treatment, Sarah's professionalism, the cost was perfect.

I am always looking for good services in the Inland Empire. Usually, if I want good skin care, I…read morehave to travel to OC, but not anymore. My husband researched high and low and found a local esthetician that turned out to be FABULOUS! Erin is professional, courteous, and uses top quality products, such as Epicurean, and essential oils in her treatments. WOW! What a treat! Oh I loved the skin sample products she sent me off with as well. I highly recommend Erin to anyone wanting to have healthy, glowing skin. Check her out at Escape~N~Style, www.estheticsbyerin.com or @ (951) 534-8305.

My mom has been going to Erin for her brows and facials for years, and for Christmas she bought me…read moremy first-ever facial. It's been two days since the facial and my skin still looks and feels amazing! The whole experience was so relaxing and pampering, Erin is such a professional and her space is calm, relaxing and clean. I already can't wait for my next facial!

I can't recommend this place enough! Clara is incredible--she's so friendly, makes you feel…read morecompletely comfortable, and always walks you through exactly what she's doing. She's also great at recommending what's best for you. The receptionist is always so welcoming and helpful, and I love how clear and upfront they are about pricing and services. It makes the whole experience smooth and stress-free. Definitely my go-to spot!

These are my results from a microdermabrasion treatment done on 4/23/26, I reached out to the…read morebusiness via email because I was really unhappy with the treatment since a chemical peel was added on my open cuts, which caused pain and discomfort. I was looking for a refund and a cancellation of my membership. Thankfully the membership got cancelled but no refund because of their contract. But the business claimed no wrong doing and insisted that these are normal results after a mircodermabrasion. You be the judge of that. I will be happy to share the email exchange with anyone that is interested. The pictures shared are of Day 3 (04/26/2026) ***Ladies we already get gaslighted from MEN dont let "proffesionals" do the same. Good Luck :D I found another SPA where Brazilian is $55 at Canyon Crest look out for my review :)

ALMOST SEAMLESSLY PAINLESS. I got a Brazilian for the first time and idk if it's an exaggeration…read morebut it hurt less than an eyebrow threading. The whole ordeal was very quick.

Let me start this by saying that Ashley is absolutely FABULOUS!! I truly can't recommend her…read moreenough. She is meticulous when it comes to caring for your most private parts (LOL) and is equally thorough and efficient when it comes to aftercare recommendations. You always leave feeling comfortable, informed, and well taken care of. The one-star review is for the sole reason that I'm not returning to my previous waxing provider, which comes down to management response, or lack thereof, on two separate occasions. The first issue occurred over nine months ago when the Upland location closed. I was unable to get a refund for the remaining balance on my account. When I called this location to ask if I could at least use the funds toward product purchases, the manager never followed up. The second issue happened just this past week. I brought to their attention that the stepping stool (used to get onto the waxing table) has always been filthy. I was told this was not a priority, as there were "more important areas" to focus on. For those unfamiliar, clients sometimes remove their shoes before stepping onto the table for a bikini wax, which makes the cleanliness of that stool especially important. After that response, I made the decision not to renew my membership. Respectfully reviewed.

First time at SEV & they did not disappoint. Myah and Addalyn were so sweet and helpful! Shannon…read moreperformed my treatment and was fantastic! I've gotten laser hair removal before and although I wouldn't say it necessarily hurts at my previous providers location but I could feel it although it's tolerable if you've waxed before. SEV's machines make it so you almost don't feel a thing! If you've never gotten hair removal I'd definitely say try it at SEV first. My friend and I have already booked our next appt and will getting our package sessions too lol

Worse Worse Worse…read more Customer service I just left the office I purchase unlimited packages on all my body Today I was told AFTER getting the services That I had a balance of $219 Plus a SUBCHARGED fee Because my legs aren't on an unlimited package and I AS THE CUSTOMER I AM SUPPOSED TO KERP TRACK DOOOO NOT BOOK ANY SETVICES THEY DECEIVE YOU BY TELLING YOU AFTER BECAUSE after not before

Amazing work always keeps me looking fresh, she makes me feel comfortable. She always makes sure to…read moresqueeze me in even when she's booked up. She gives great education on after care.

The back wax was unbelievably efficient, quick and painless. Absolutely best service I've received…read morein 20 years of waxing. See you soon.

I can't say enough good things about Marina. From the moment you walk in, the experience is…read moretop-tier. The front desk staff is always warm, welcoming, and professional, which immediately puts you at ease. Marina herself is fantastic--friendly, knowledgeable, and incredibly thoughtful in how she approaches her work. She has a real talent for making spot-on recommendations, and you can tell she genuinely cares about her clients' comfort and results. She creates such a relaxed, judgment-free environment that you feel completely comfortable the entire time. One extra touch I really appreciate is the selection of snacks and drinks offered upon arrival--small detail, but it makes the experience feel elevated and well thought out. SkinSpa is consistent, professional, and welcoming, and Marina is a true standout. Highly recommend to anyone looking for excellent service and great care from start to finish.

Best Brazilian ever! Marina is awesome! Extremely professional and very sweet!! Definitely will be…read morecoming back!