Electrolux

(7 reviews)

The receptionist that answered the phone impressed me...not only did she answer the phone (which…read morenever happens), but she was also very nice and helpful. Customer Service is not totally dead! She could have taken my money and scheduled an appointment that I didn't need and I would not have known the difference at the time. However, she was honest, helpful and I would highly recommend this company...just for the customer service alone!

If you have appliance problems this is the place to get the help you need with questions answered…read moreand great service. They are extremely helpful and go way beyond what you would expect. My experience was wonderful. They will now be my first and only call for my appliance repair needs.

Qwick Appliance Service

(11 reviews)

Don't use, the guy came for a Lowe's warranty, didn't seem to want to even work, pulled a couple of…read morescrews out and said the dishwasher was improperly installed and left. It's not improperly installed he just didn't want to pull it out. I would give zero stars if I could!!

Evans, GA. Incompetent company. On a warranty work order on Frigidaire Refrigerator, Phil came…read moreout on Jun 5, and supposedly diagnosed the problem. He said he'd order the part and come back on Jun 11 at 8 a.m. to repair. At 8:30 I called to verify that he was coming and the guy that answered the phone was extremely rude stating that they were no longer doing Electrolux warranty because they haven't paid him and he kept repeating it. He actually hung up on me during the conversation. I understand the issue, BUT they could have called us to let us know that they weren't coming. We've waisted 5 days waiting for them. Yelp needs a 0 star

Mr. Appliance of West Augusta

2.3

(58 reviews)

I've called Me. Appliance out several times and have ALWAYS received great service. The techs are…read moreprofessional and clean any mess that results from their work. The repairs they've made have been quality and lasted for years. I'd definitely recommend them to others and know I can count on them to properly diagnose and repair our appliance issues.

I had a very disappointing experience with Mr. Appliance from start to finish…read more After paying for the service, I expected timely communication and progress on the repair. Instead, more than a month passed with no meaningful action or updates from the company. I repeatedly had to follow up myself to find out what was happening. The most concerning part of my experience was a phone call with someone who identified themselves as the Operations Manager. When I politely asked for their name, I received the response, "I am the Operations Manager, and that's all you get." I found this to be unprofessional and discourteous, especially for someone in a management position. Customer service should include respectful communication, accountability, and keeping customers informed. Unfortunately, that was not my experience. After payment was made, there appeared to be little urgency to resolve the issue or provide updates. Based on my experience, I cannot recommend Mr. Appliance. I hope the company takes steps to improve its customer service, communication, and follow-through. Hence, future customers receive the level of professionalism they deserve.

HUTTO HVAC & APPLIANCE SERVICE

They did a great job. FAST responders! I called about our dishwasher breaking and they showed up…read morewithin the hour and then the part arrived the very next day. They were nice people and I liked the fast service!!! Highly recommend them!! It's hard to find this quality of help anymore!!

DO NOT waste your time calling this company. They are a small company and a huge joke. They…read morecharged me $75 to change batteries in my thermostat. They claimed dogs peed on my air conditioning unit outside so my home warranty company will not pay to fix it. It could have been wild animals.

Rawlins Appliance Service

1.7

(6 reviews)

They know their stuff...IF you can ever get them to return phone calls or even answer the phone!…read more Took us weeks to get them to call us back...they finally came out & diagnosed the problem...said they'd be back out in a couple days with the part to fix it...that was FIVE WEEKS ago. No return calls...and if you try and call the service man (David Rawlins), his voice mail is full. Totally unacceptable for a business to run this way.

So disappointed with this company and very frustrated. I would not recommend! Whirlpool connected…read moreus through our brand new fridge warranty. David Rawlins will not return phone calls or texts. His receptionists only answers the phone when she needs something from me; otherwise it goes to voicemail and she nor David will return my calls. Been working with Rawlins for 5 months now and my fridge is still not working properly. When he finally comes out to fix the problem (after at a couple weeks of me calling whirlpool to contact him,) it breaks a couple weeks later and I have to go through the awful process of trying to get him out here again. When he's been here, he's pleasant and nice, but getting him to the house is hell and after his THREE repairs, I still don't have a functioning fridge.

Total Home Appliances

Tried to call number listed on google maps and it's out of service. Used the info link and the…read moreservice number kept ringing and hanging up. If this is how difficult it is to try and reach a technician, I cannot imagine how difficult it must be to get them working.

My washing machine had an issue with not draining or spinning, so I read a couple reviews on Total…read moreHome Appliances web site and called them. They came out within the hour to diagnose my washer. It turned out to be an easy fix and I was so pleased it didn't need a part. I was charged the call out fee. Courteous, friendly, prompt and professional. If I have another need for repair or sales, I will call on them.

Canadian Air

(8 reviews)

I had an AC unit get shocked from a power surge during a lightning storm. Super quick response…read moretime. Came out as soon as possible. Assessed the situation quickly. Consulted with me prior to continuing the repairs. There were a couple of fried parts that Jesse was able to source quickly. Finished the job the very next day. Highly recommend! Thanks Jesse.

Jesse is an honest trustworthy guy who'll get the job done. This was my first time using him and I…read morehave no complaints. He's super respectful and responsive, and he knows what he's doing. As a new homeowner who wasn't sure what was wrong with my new Frigidaire fridge, Jesse made sure the problem was fixed and the right amount was paid (I accidentally overpaid him and he corrected the issue right away).

Atomic Tech

2.9

(8 reviews)

They did a great job, would highly recommend. Very prompt, reasonably priced. Will use again if…read moreneeded. J.J. Brittingham

Our fridge is working! Such a big deal because we have breast milk that we can't have go bad in an…read moreunreliable fridge... We love the Atomic Tech team! They arrive on time and are always so pleasant! We have fridgeaire and whirlpool appliances and this team can fix it all!

Direct Services Plumbing and Drain

(35 reviews)

When I contacted Direct Services I was in touch with a real person right away. Lena called me and…read moresaid that she was send a man over my way in thirty minutes. Seth arrived and got to work right away. Fast, clean, and professional. I will be happy to recommend Direct Services and definately call them again if needed!

I needed a bad installation fixed from when my home was flipped…read more Cathleen provides exceptional customer service at dispatch, checking in and providing courtesy calls with any changes to timeline projections. Seth is a phenomenal professional, very knowledgeable and skilled. He assessed the problem, took care of it, and cleaned up faster than I would have been able to even start the project. Cost more than expected but not unreasonable, and excellent quality of work. Highly recommend Direct Services, especially Seth.

Two Ninety Five Dry Cleaners

3.1

(36 reviews)

•$$

I've used this cleaners for 15 years. Initially I would average 20 - 30 shirts per week. Now…read morerarely do I take my shirts because they use to replace buttons that came off in Washington machine for free. But now they charge to replace buttons that came off in there machine. Is it just me, but on the building it say 2.95 cleaners. So one would think basic dry cleaning of pants was 2.95 but no my ticket read 2 pair of pants 9.90 seems like false advertising to me.

All my shirts and sweaters shrunk in size from this cleaners. I went to manager and she said they…read morego by the label. Clearly the tags say dry clean only except for a couple shirts and they shrunk also. 300 dollars worth of shirts and sweaters, I cannot fit and the thing about this is I lost 30 pounds. Heat is the issue in that shop, hot and muggy and heat shrinks clothes and excessive drying also. I was gonna try to get my money for the shirts, I have my receipts and pictures but, its not worth it because its my fault trying to go the cheap route to get my 50 dollars shirts cleaned. Live and learn.

Sparkle Maid Cleaning Services

4.3

(11 reviews)

We hired Kristen Lewis and her company after thoroughly reviewing several options for cleaning of…read moreour AirBNB in the Grovetown area. We were impressed by her reviews here and on Google and her rapport which was delineated, it seems, by way of her reviews. She was at times overly helpful, communicative, and endorsed professionalism. However, more recent interactions with her have tainted that representation and, in our view, her professionalism. She reached a point in the business relationship where she is unjustifiably offended and makes decisions for you without initially consulting you, and I believe it is because she is a one-woman show and needs help executing. There were a few instances where she wasn't going to be finished cleaning the home in time for check-in of our guests despite being scheduled and informed ahead of time and there was a time when she was still there cleaning when the guests checked in, which is a big no-no in the short-term rental space. Yet, believing in second chances, we continued to utilize her services because we believe, strongly, in supporting Black-owned and woman-owned businesses because we are the one of the same. We always paid her within a couple of hours of receiving her invoices and in full. Her responses to us started to become flippant and misplaced. She made a decision at her last clean for us to take linens from the home without our directive to do so, stating that she would clean them at her own home. We kindly stated to her that was not necessary and she proceeded to, again unjustifiably, respond to us that we thought we were "better than her" and that "her home is clean." We were remarkably taken aback because we never insinuated that her home wasn't clean and she became angry with us for a decision she made without first consulting us. After that text message intercourse, she abruptly resigned and stated that she "no longer wanted to approach the premises." We kindly accepted her decision. We therefore made plans to which she agreed to return our linens that she unilaterally removed from the home and our keys since she resigned, and then she abrupted decided after agreeing that she didn't want to do that and that we were "inconveniencing her." Mind you, she made sure to abruptly resign after she received her payment from us of $825 after delivery of services for the week, which would be her final payment. We never once tried to inconvenience her. We never once did anything to make her feel less than. We never once treated her with any ounce of disrespect or disgrace. We appreciated her and conveyed that to her often. I feel what will impact her ability to sustain a reputable and scalable business is her inability to exhibit emotional intelligence in her dealings with her customers/clients. She would also benefit from hiring additional staff to help her achieve operational excellence focused on efficiency. Finally, she credits herself with the success of our AirBNB as if she were a business partner instead of someone we hired to perform a service. That is all we did and were doing. She took it as more. She was not a business partner and if you hire her company beware of her overattachment and overinvolvement in how you run your business. At the end of the day, we wish her nothing but the best and optimal success, but we just didn't have time for the aggravation from communicating and dealing with her later in this relationship. There are too many cleaning services who would be glad to provide the services we need.

Kristen is a phenomenal person who goes above and beyond. She made sure that I got my money's…read moreworth. Out of all the cleaning companies that I have used she was the most professional. I hired her at the last minute and she showed up and done a hell of a job with my Airbnb. My Airbnb guest complemented me on the cleanliness of my house. I will be definitely using her more often. Thanks Kristen for your help I appreciate you.

Neal's Landscaping And Lawncare

(3 reviews)

I requested they redo my mom's garden which had been neglected for several years . they did a…read morefantastic job within a quick amount of time. He was great about asking what kind of plants she liked and sent me photos of what they were going to plant .I highly recommend Neal's for landscaping.

Neal and his son did an amazing job. My front and backyard needed some weed pulling as well as…read moregetting the lawn cut. New homeowner with a newish lawn (10 month old). Neal was able to contact me as soon as I messaged him. He was able to visit my house, provided a reasonable estimate and scheduled a service. Neal was able to provide sound advice on the amount of lawn irrigation needed (# of times a week and duration of water), and lawn care plan (weed, fertilizer and etc). Overall, the yard looks great, cleaned up and at a reasonable cost. The plus side is that he is local and a small business!!!

Cornerstone Academy

(1 review)

We have been at conerstone since 2016. Finding a daycare was seriously one of the most difficult…read morethings I've ever done. Placing my child's safety in someone else's hands is something my husband and I don't take lightly. This facility has been a godsend! Management and staff are amazing. We currently have a 4 and 1 year old attending. My 4 year old has grown up around many of the staff and loves them dearly. I never have issues with cleanliness and they have been wonderful working around our 1 year olds food allergies to nearly everything. Cost has gone up on occasion, but they have actually made improvements to the classrooms and purchased a new bus. We don't mind the rate increase when we can see the money being put to good use. I have, and will continue to recommend this amazing facility to anyone in need of childcare. They will treat you and your children like family, not customers.

From the owner: Who said learning can't be fun! Cornerstone Academy provides…read morecare for children ages 6 weeks to 12 years. Our program goes above and beyond licensing compliance to support young children. We encourage you to visit our center and take a tour to personally meet your child's teacher. You will see why Cornerstone is different. You can also visit our website and take a virtual tour of the center. Cornerstone Academy's goal is to provide quality childcare in a Christ centered environment. We combine accredited Bible based curriculum with knowledgeable and professionally trained staff. Together we are molding God's most precious creation into our most valuable resource. We combine accredited Bible based curriculum with knowledgeable and professionally trained staff. Together we are molding God's most precious creation into our most valuable resource. Infants, Toddlers, Twos, Threes, and Pre-K and After School Program

Peachtree Pest Control

(16 reviews)

I started getting emails from this company out of nowhere, with no introduction or explanation that…read morethey go by a different name (Pestban) in my area--just straight to sales. The sales rep, Deanna, was confusing, overly pushy, and sent multiple contracts before I even confirmed interest. Her excessive calls and emails were off-putting, and I seriously considered not using the company because of her. If this is her sales style, she needs training. If the company allows it, shame on them. Then Josh Klein showed up at my house (part of my builder contract), and he completely turned things around. He was professional, knowledgeable, and the only reason I decided to subscribe. The service itself is great--non-toxic and quick. Their website isn't very user-friendly on mobile, and they only accept card or ACH, which isn't ideal. Four stars because of Josh and the service. Minus one for Deanna.

Terrible Customer Service. I've never been treat worse. Their pest "motion sensors" are a scam. I…read morepaid for termite service and am selling my house and 3 months before my contract is up they won't come out and give me a letter saying my house has termite protection unless I pay them $100. Outrageous. I already paid them a tone of money for the traps and ZERO follow up. STAY AWAY.

Universal Carpet Cleaning

(6 reviews)

I just had several pieces of upholstery cleaned for the first time along with a mattress and a very…read moredirty area rug. This company was fantastic! They were courteous, on time, quick, and professional. Everything looks brand new. I would highly recommend!

We had a small inlayed carpeted area in the master suite cleaned and these gentlemen did a…read morewonderful job. From scheduling the appointment to confirming date and time to showing up on time and finally the service provided were all excellent. We will definitely be using them again in the future - I can't recommend them highly enough!

Butler Alterations & Tuxedo

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.

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Henry D.

8 years ago

I bought on 08-21-2016 Invoice # C28870 and we got our new Electrolux gas dryer, Electrolux front load washer, our Samsung refrigerator and our LG refrigerator. Ever since we had our Electrolux gas dryer, it's nothing but a problem. We had learned that we purchase "My Protections Plan ins" for 60 months. I don't know why Airport Home Appliance did not sell us a Protection plan through Electrolux for our Electrolux dryer. The Electrolux dry model number EFMG617STTO serial number is 4D63009187 Born on July 16, 2016. It has been service for over heating doc going bad and catching clothes on fire. We have burn marks in our clothes. We have complained but no body wants to help us. The Protection serves people tell us even that even after being service 7 times that they can't tell us why they can't replace our Electrolux Dryer. We are talking about 7 times a year. We have our paper work and pictures to show. Don't buy a Electrolux Products unless you want your home to burn down. It's really sad that I have to go to social media to make a complaint. We just wanted a machine that dries our clothes. What about our kids clothes. Have to send them to school with burned clothes. Today's date is July 23, 2018 at 17:38 PM read more

Steve Y.

8 years ago

Electrolux - homeappliancerepair - Updated August 2026

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I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Total Home Appliances

HUTTO HVAC & APPLIANCE SERVICE

Evans Appliance Repair

Whatever you do, do not use these people! They made an appointment with my husband the day after he…read morecontacted our home warranty people and they said they would be there between 10 am and 3 pm on December 15th and they never showed up. My poor husband literally wasted his entire day. I finally got these peoples business number and they don't answer the phone, instead they respond to text messages. I was texting them everyday until I got an answer and this lady said that my work order must've gotten lost. So we made an appointment for the 27th of January and she said since they are only open between 10am to 3 pm, that's when they would show up and she would personally call me when he was headed my way. Here we are 3:03pm and no phone call, no response to my text, nothing. These people are unprofessional, unorganized. Do it if you want to waste your time but here I am slowly coming up on two months without my dishwasher and they don't care about my time. He'll! My warranty people are no better if they keep doing business with these people.

Yesterday Chris from Evans Appliance Repair came to my home to repair my Samsung refrigerator ice…read moremaker.... the appointment center was prompt in calling me, Chris arrived as a professional, Chris explained everything to me and the repair cost was less than I expected. I would highly recommend this company for all your appliance repair needs. Sam in Augusta, GA

Wrenn Heating & Air Conditioning

(3 reviews)

Scott fully repaired and explained the full repair process and was very fair in his pricing for the…read morerepair. I called him and he arrived the next day as discussed when I placed the call. I cannot ask for better more reliable service.

Prompt, efficient, honest. We absolutely will call Wrenn again when we need HVAC work.read more

Advanced Chimney Sweep

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(6 reviews)

We aid for an insert to be flush against the wall, but instead we got a one and a half inch gap…read morethat I can put my hands through. I do not believe this would pass any fire inspection.

I have had two fires in my safe fireplace since Eric and Jennifer worked on it. I would not have…read moreknown how bad the stat to the firebox was unless I called Advanced Chimney Sweep. Chris and Jennifer worked as a team together and explained everything that needed to be done with pictures to go along with it.I just want to give a shout out to the best two best employees Eric and Jennifer exclamation thank you thank you so much

The Drain Surgeon

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(33 reviews)

Had total pipe replacement last year, I was thinking and showed pictures of a complete job only to…read morefind out the $3,800 down the drain My tub was not even connected $3,800 running directly into my crawl space Please check behind people, they came back to fi i, but I had to pay someone to dry up a year of water now praying no foundation problems HVAC has to come now and fix the damage to vent wrap, more money for neglect although my overflow valve in tub not working At this point I don't even want them back out I asked them why would you leave all those broken pipes and still not connected what was needed his response was sometimes they just lazy I paid money for Y'all lazy job and still paying out more money because yall lazy wow Sad and disappointed

Very unprofessional business, communication horrible, call back never happened from owner, rude…read moreemployee who only shows up to inspect the work but needs to do more work and less running his mouth to me, what was a one day job turned into two days because of communication errors, and the list goes on and on but we will definitely NOT be using this company again.

Maxwell's Plumbing and Drain