We love this company, very transparent, honest, thorough and professional…read more We highly recommend them for security alarm systems.!!

This company is amazing! Top quality equipment and customer service that cannot be beat. I called…read morethem from across the country to help my elderly mother in WI who had surveillance equipment installed by another company that would not respond when she called them for help getting footage off of the camera's recorder. They were incredibly responsive, knowledgable, helpful, kind and extremely competent. I cannot say enough about how wonderful Nancy, Jim and Nate all were. Thank you!!

Professional and reliable. I would recommend Capital Security to those who are in need of a…read moresolution that is local, established and responsive.

From the owner: Capital Security, Inc. offers a wide range of talent and experience. From assessing your…read morerequirements to implementing cost effective and technologically advanced security solutions in order to best fit your organization's needs. We are a dedicated, dynamic and driven company of security professionals, delivering cutting edge technology solutions to meet our customer's needs. Our technicians and our certified network of contractors are fully trained and able to respond to your installation and service needs. Capital Security's reputation of excellence comes from our consistent ability to address our customers' needs with the utmost integrity and the best possible solutions. Our team prides itself in being able to offer exactly what you need, when you need it.

On time, on budget, with great service and great products! What more could a customer want!!read more

I work for a Property Management company in Middleton, and have been doing business with J+K…read moreSecurity for many years. We normally have them out to work on our intercom systems, stuck buzzers, ect. I have always had great service from J+K. Chris, in the office is great to work with, and the service technician that we usually have out is Ron. He is knowledgeable, courteous, and efficient. They are always happy to go above and beyond to try to solve our problems in a timely fashion. Thank you both so much, for all you do for us. I would recommend J+K to anyone looking for security solutions in the area.

The technician was great and helpful. They helped me get things set up quickly and extended my…read moretrial period as I was uncertain about needing security. Fast forward about a month, I ultimately decided I dont need it and tried to contact Vivint about 12 times, got routed 4 times to different departments, and nobody was able to help cancel my service. Not only could I not get my service canceled, they also blatantly lied that I do not have an extended trial. Fortunately, I had them email me in writing initially so I can possibly take legal action. Regardless, my trial period is long gone, and Vivint has forced me into this contract. If you want home security, I'm sure Vivint is the same as everybody else. If you want out, they sure as hell won't let you.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

Madison, WI. Very unorganized, unprofessional, total disrespect for the client. They gave us a…read moredollar quote with no details, when asked for a detailed quote, they lowered the price by $2500. They lied to us, double billed us for the auto dialer and would not deduct it from the bill. And, then terminated out service. We are with a 24 unit apartment complex and 2 units are not being monitored. Very poor business company. Would not recommend them to anyone!! Judy

I greatly appreciate Samantha and John at the service desk and they are great to talk to, our…read moreissues here at MKC have been getting resolved with excellent follow through since these folks have come on board. I would also like to say that Tim and Andy are outstanding technicians and an absolute joy to work with. They are both very professional and follow up their work to ensure things are still functioning as expected after they have left. Both are very knowledgeable about every aspect of our alarm system hardware and software and when I hear that either one is coming out, I know they're going to get the job done. I appreciate the team that Best Defense has put in place over the past year and just wanted to let you all know that.

I have their service at my second home. We pay them monthly for monitoring the location & rental of…read moreTHEIR sensors. One of their sensors has been bad for months causing false alarms. So they ignore it now. The alternative? They want me to pay them $100.00+ to come & repair their faulty equipment. When the contract is over I'm gone Be aware!!!

Absolutely terrible and lie and twist words worse than a politician. the service reps have no…read morebrains and not only didnt help but cancel my service instead

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!

Cardinal has been the BEST company I've experienced so far at my house. I've also used Action--they…read morewere terrible in comparison. 1st call to Cardinal was in a panic with the sudden loss of AC in a 90 degree day. 5 animals in the home. The person with whom I spoke understood how dangerous of a situation this was and a service person was scheduled that day. 2nd call was for electrical work--not urgent but they happened to be able to squeeze me in on the same day which was probably rare but amazing! Best parts of this experience: 1. Friendly and empathic front team who got me scheduled ASAP. 2. Text prior to the service person's arrival with their pic and some info to help personalize this 'stranger' 3. The service people themselves--extremely competent, focused, and very personable. I only wish they serviced commercial properties so I could have them out to my business!

Their quote was 2.5 times higher than two other local businesses!! Absurdly high! No way was the…read moreamount of work I was estimating worth the same às a slightly used car! $9k for what is probably 2-3h work is laughable!!! This makes me wonder what they are charging other people who haven't researched the things they want to the same degree I have. It's almost criminal. Their estimator was very pleasant, though. And their communication is quite good. Maybe that's where the extra $5k is required!!!.... Complete BS