The parts department was great, had what we needed and answered a lot of our questions.read more

Terrible customer service, very rude people to deal with. Would never go back. Order your…read moreappliances from Home Depot or Lowe's they deliver most. And a lot cheaper.

I was traveling through visiting family. I had a water leak in my RV and attempted to fix it…read moremyself. After an unsuccessful attempt I went into Farrs Hardware and discussed my issue with Jordan. Jordan explained how to fix my issue but it involved the purchase of an expensive tool. After showing me how to fix my problem, Jordan told me if I buy the parts and tool he would allow me to return the tool for a full refund. I made my purchase and my leak was resolved and I was allowed to return the tool for a full refund. I will recommend this store to all my friends and family.

Farr's came out and fixed my washer and my stove top. Randy, the repair man, walked me through the…read moreproblems, told me what needed to be done and the cost to repair. NEVER, in my many years had I dealt with such professional, courteous and honest repair person. Michelle, the customer service rep. was just as wonderful. You'd be foolish to go to anyone else. Give these wonderful folks a raise! :)

I bought a new LG OLED TV and needed a Technician to set it up…read more I contacted Oregon Satellite, and spoke to Kareena. She was very sweet. She got me on the schedule and literally, the very next day, a Technician came to our house and set up our new TV. He was so very kind and knowledgeable. He had been to our house 20 years ago, and did an installation for us. He remembered my dear Dad, who is now in Heaven I cannot say enough good things about Oregon Satellite! They are the best!!

I'm writing this review because I asked John, of Oregon Satellite, what could I give in return for…read morethe great customer service and he said 'Nothing at all.' So I promised him I'd write a review on Yelp and he said that would be awesome. Here it is... Yesterday, I ordered 65 feet of Cat5e ethernet cable to ensure an uninterrupted connection for my home office internet needs. Brett answered my call and had me come in which I did. Brett welcomed me and proceeded to cut not 65 but 72 feet while charging me for only 65 feet (plus the 2 connectors on the ends). Nice! I hung the cable this morning and the extra 7 feet was a perfect call on Brett's part. Very nice! Excited, I plugged the ethernet cable into my laptop and....nothing. Got no LAN connection. Only my wifi connection which is not reliable for business calls. Man, was I disappointed. All the goodwill I felt went sour. When I called I was told by Christina that Brett was out for the day. No bueno! I told her my situation and she arranged for John to come out and have a look since I had already hung it. When John arrived he tested the line and sure enough there was an issue with it. It was a simple mix-up by Brett when he tied the connections pieces which can happen every now and then. I get it. I know I don't always hit what I'm aiming for in my job as a high school English teacher to at-risk youth. Anyway, John made the repair onsite and applied himself diligently to the task. When he was done I had a connection. Hallelujah! I thanked John and asked him what I could give in return. And now you know. Oregon Satellite provided outstanding service and went above and beyond to help me and I thank them for that. By the way, my at-home internet service is not with Oregon Satellite; I only made a one-time purchase of ethernet cable.

Had a leaky gasket on my front load washer. Called them on a Tuesday and it was installed by mid…read moreday Friday. Fair priced. Good quality OEM part and repair. No more leaks.

Won't honor prices as marked on items. However, I am sure…read morethey will gladly let you spend extra money if you don't notice their attempt to rip you off at the register.

While staying in Coos Bay a friend had plumbing problems with his RV. So he asked if I'd go to Ace…read moreHardware with him. Go to a hardware store, hmm..... You bet! Walking into the store, holding the offending faucet in his hands, my friend asked for someone who know about plumbing. Waiting for just a couple of minutes, Jimmy came up. He was a tremendous help! Taking the faucet apart, finding replacement pieces & putting it all back together again. Patiently answering our questions as he worked. As I read this I make it sound easy, but it wasn't. Jimmy had to get the proper tools, research to find the proper replacement cartridge, dry fit it to be sure it fit properly & then get all together. If any employee is deserving of praise (& maybe a pay raise!) it's Jimmy. Friendly, knowledgeable & jovial he is an excellent representative of his store. He's made me an Ace Hardware customer. Ace is the place.

Do yourself a favor,drink from the tap. Returned three empty bottles and was told there would be a…read morecheck in the mail. Returned from out of town and to be expected...,..........no check.BS

Rather antiquated in their way of conducting business, but it's working, so I guess it doesn't need…read morefixing! Our community has always been able to count on Vend West. Whether you're having bottled water delivered to your home, or whether you're setting up a fundraising dinner for a worthy cause... Vend West will nearly always be in the picture somewhere. They happily donate as they can, and do business with a warm smile and friendly spirit. Though I've opted to buy filters for my over-priced refrigerator in lieu of the over-priced bottles of delivered water, I admit I miss my cold/hot water taps, and the sweet taste of Earth2O. There's just something in the water. :) Now this is where I highly recommend doing business locally! It would be kind if Vend West would consider their customer's may not wish to locate their own envelopes and fill out the cover every time they wish to pay the bill. C'mon guys... change up the billing system. The services cost plenty to cover such an implementation of updating your system. In other words... it's 2011. If you're going to charge premium prices, then at a minimum send your clientele an easier way to pay for it. Thanks though... for years of good service, and always a wonderful community attitude.

Jeff worked on our freezer recently. He was able to work on it the next day. He arrived as…read morescheduled, got right to work and even had the necessary part needed to complete the job. His work ethic is good and his rates very fair. I would definitely recommend him!

My recent experience at Aaron's was highly unprofessional and disappointing…read more Store manager Sarah after being corrected on her claims of my signed agreement by me and her regional manager Jarod, hid in the back room during my transaction, texting inaccurate claims about my behavior to RM Jarod while her team struggled. Employee Deagen was openly dismissive, stating he had "2 days left" and "didn't give a f**k," then escalated with ignorant rants and insults until I had to tell him to stop. Brittany was left to handle everything alone and was visibly uncomfortable. She falsely said Sarah was in the bathroom (she was hiding and the womans bathoom door was open), and the process involved repeated errors, claims of slow systems/malfunctioning machines, and multiple backroom trips for basic information. I've never seen a store manager avoid responsibility so blatantly, it's shocking and unacceptable. That said, my dryer and chair were delivered successfully, and service has been great with the team whenever Sarah is not involved. Aaron's should ensure managers are present and accountable, even in difficult situations, and strongly consider re-evaluating management at this location.

Major attitude issues w/ Sarah the manager. She is the…read morebiggest B--ch in town easily. They rip you off so bad here.. there really should be a law against corporations that target and take advantage of poor people. I advise anyone considering buying here check the prices elsewhere first. Aaron's markup is ridiculous. LED Bluetooth TV stand : Amazon & Walmart- under $200 Aaron's - $2000+ F your store and F your lack of customer service & customer appreciation

Excellent selection, very friendly and knowledgeable. Bought a Camelia with many selections.read more

Owner has extensive knowledge of coastal Oregon plants. He takes the time to help with selections…read moreand prices are fair. Call for appointment as parking is limited.