1. El Talachas

    1. El Talachas

    0

    Bay Point, CA

    El Talachas

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

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    4.0
    (125 reviews)
    Transmission Repair
    Responds in about 1 day
    5.0
    (4 reviews)
    Used Car Dealers
    5.0
    (251 reviews)
    Auto Repair
    Responds in about 40 mins
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    6 years ago

    Helpful 2
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    America's Tire

    America's Tire

    4.3
    (529 reviews)

    I came here this morning because there was a basil in my tire and I purchased my tires from them. I…read moreknew that they would be covered to repair. I was told that I did not need an appointment. I spoke with a person less than 5 mins walking in. He checked out my vehicle and told me that it would be taken care of within 45 mins. I had 3 ppl on front of me. I would suggest you go very early when they open at 8 am if you do not have an appt. They took care of my tire.

    I'm updating my previous 5-star review based on my most recent experience…read more I purchased four new tires for my truck, and what should have been a simple installation turned into eight trips back to the Concord store. During the original installation, two of my TPMS (tire pressure monitoring system) sensors were damaged. On my second visit, they replaced the sensors, but they still didn't report tire pressure. On my third visit, I was told everything was working and that I just needed to drive the truck until the sensors synchronized with the vehicle. After driving all weekend with no change, I returned for a fourth visit, where the sensors were reset, but I was told there was nothing more they could do. On my fifth visit, I explained that I was ready to take my truck to Toyota to have the issue fixed and wanted to know if they would cover the cost. Instead, they asked me to give them one more chance. I came back the next day for my sixth visit, and after calling their technical support line, the technician finally discovered the real problem--they had installed the wrong TPMS sensors. Because they were too busy to fix it that day, I had to return yet again. On my seventh visit, after waiting over an hour before my truck was even taken into the shop, the correct sensors were finally installed and everything worked as it should have from the beginning. When I got home, I realized one of my hubcaps was missing. Fortunately, they had it, but that meant an eighth trip back to the store. The biggest disappointment wasn't that mistakes were made--mistakes happen. It was that no one in management took ownership of the problem. By the third visit, the store manager should have stepped in to ensure the issue was resolved instead of having me make repeated trips. To make matters worse, I overheard the manager referring to me as "the guy who keeps complaining about his tire sensors." After eight trips to correct problems that began during their installation, I don't think my frustration was unreasonable. The one employee who deserves recognition is Rene. He took the time to investigate the issue instead of making another guess, and he ultimately discovered that the wrong sensors had been installed. Thank you, Rene, for doing what should have been done much earlier. Unfortunately, this experience erased the confidence I had from my previous visit. I can no longer recommend the Concord store and will be taking my business elsewhere. I am giving 2 stars because of Rene without his help this was a zero start experience.

    El Talachas - tires - Updated July 2026

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