Picked up Chicken legs for .97 cents a pound! BBQ today! The service was a little slow but you can't always get your way! The market was clean which is always important! read more

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went in today for the cherries they have on sale this weekend for .99/lb, none to be found, out of stock. how do you have a weekend ad and run out immediately? poor business. went to the service meat counter to get the marinated chicken legs for .97/lb, sign in the case was $1.39/lb and nothing was sold from that display. it clearly shows on the ad .97/lb for the whole week. what are you guys doing? what a waste of time driving over there to a destroyed shopping center and parking lot to leave empty handed! do better or lose customers, your choice el super. read more

It's clean. Staff is nice. Huge menu. Got the tilapia plate and it comes with rice beans, salsa, corn tortillas. They don't have lemon or lime. No salt at all. Dry. Beans and tortillas were good but nothing else. No forks either. - know where you can get some limes and forks?? read more

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These people always seem to have issues with their yuca. The yuca was supposed to be a certain price but when we told the cashier, she said that it was supposed to be a higher price. We told her to check for herself that she was wrong but went to the "produce manager" and said that she was told by the "produce manager" that it was the price that the cashier said. Since when was there a "produce manager"??? She just wanted to do whatever she felt like doing and saying that she was right when she was wrong. She obviously didn't want to admit she was wrong. Completely unacceptable!!!!!! -------------------------------------------- Here again and of course again these people have an issue with their yucas. We asked a lady that works in the dairy department to cut the ends of the yuca to see if the yucas were good. She gave us an attitude and said that they're not supposed to cut the yucas. WTF???? I've gone to any supermarket including Cardenas and we have never ever ever ever had an issue with it. Those other supermarkets would be more than happy to cut the yuca for you so that you know that you're buying a good yuca but not at this El Super supermarket. We've told her that we have asked before and they've never had an issue but she said that that's not supposed to happen. We went back and asked a produce worker to cut the ends of the yuca which he did. Of course this lady was looking at us the whole time and saw what happened because she called the worker in to tell him not to cut the yuca and she used a walkie talkie. I knew she was looking at us and I was staring at her the whole time because there was nothing she could do about it. She should know that she's absolutely wrong or this is her 1st day working there on the job and obviously needs training. We asked the same worker to cut another yuca but he said that he would get in trouble. Of course I knew what happened. He said that once you buy it, you already bought it and it passed the register area. That doesn't make any sense at all since I could see that he was nervous. I've seen a lot of people cutting yucas and some of those pieces are left behind. These employees never tell those people anything about it. They should have cameras over that yuca area to catch people cutting yucas and leaving it behind only because the yucas were bad and these people want to sell us bad yucas because all they care about is money and what they feel like doing and don't care about your customer service. How are we supposed to know if the yucas are bad if we can't cut them? There's no way to tell if the yuca is good without cutting them. We had to speak to the manager who at least was nice and confirmed that the yucas are allowed to be cut and that the workers are supposed to cut the yucas if we ask. OF COURSE WE WERE RIGHT but that lady that worked the dairy department was completely wrong and BS'ing us. She was probably afraid that she was going to cut her own finger doing the favor for us and turned us away. The manager was able to get the yuca cut for us. I was able to get the manager's name in case this happens in the future with that dumb dairy department worker or any other worker there that refuses to do that favor for us. I have never seen a supermarket with this bad service. This supermarket needs to be shut down completely or that dairy department worker needs to be fired for refusing service to us. read more

The restaurant is amazing! I came in today at 8am for a catering order for a work potluck (Mexican independence) and they were able to make it happen !! I ordered the chicken taquitos and potato fried tacos with side of rice and beans. Everyone loved them. 10/10 for the nice ladies that were able to help, I wish I got their names. And they gave me a good amount of lettuce, cheese, salsa, sour cream for the tacos. read more

El Super - Salsa not pictured but everything tasted amazing - Grocery Near Me - Moreno Valley, California

We bought pupusas For my granddaughter and come to find they were burned too much. I'm very mad because I expect better than this. On top of it the lady I talked to was very rude when I complained. It's not about the refund It's the qua8lity of food. They need to find a person who knows how to make pupusas.. read more

El Super - a pan of food on a table - Grocery Near Me - Moreno Valley, California

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Claudia is the absolute worst cashier ever! She didn't give my mother her change thinking she wouldn't come back asking for it! These people are cheaters, the managers were so unprofessional. We stood around for 30 minutes waiting for someone to help us or even update us on the camera footage. -10/10 I would never recommend this store to anyone, these people are dishonest, rude and unprofessional. Don't waste your money here read more

First time coming to this super market and it's huge. It was a rainy day so it seemed like everyone in the city was here. The store has it traditional things you would when preparing a Spanish cuisine. When walking in it was pack full of people, busy day before the holiday of course, it wasn't so pack where you couldn't find a cashier with less the three people, so the cashier was doing there jobs. The seafood and meat department was super busy, it seemed like more people was over by the carnie asada area. The deals was good too, 2liter side for 99 cents and more. They had what we looking for and we was able to check out fast, one lady did make a big fuss about giving us a plastic bag, she was doing too much, it's a bag not her pay check, so I'm confused and why she is confused and it's 10cents just give me the bag already. The store still ets a five store because the bathroom was clean and we all know we need that to be clean please and thank you. read more

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Their service is TERRIBLE. Any time I've called to ask about something I get told "I'm too busy to be answering calls or to help you." Management needs to do a better job of hiring enough people, or people who are willing to help. They are always extremely unapologetic about their behavior. & always make you feel like you're asking them for a FAVOR to do their job. Tenemos que hacer mucho mejor raza. Así no se trata a la gente. read more

I've been here A LOT and never have I wrote a complaint about a worker BUT there's a worker that I've had multiple bad experiences with, and I haven't been able to speak to management about it! BEATRICE, is SO rude, and seems to only cater to those of her choice. She always has a pissy attitude when I've delt with her, and even other customers around me. Idek why she chooses to work somewhere she clearly hates. read more

The cashier Bertha Villa has some personal problems, but she needs to be professional when it comes to work related. Really bad customer service. I went to the store for groceries and at checkout after she scanned an item I asked her to have it remove nicely and she got really upset made a face gesture at me after spent $100 on the whole grocery shopping ) She needs some customer service training ASAP. read more

Excellent deals on their specials, all other items are very expensive, as bad as Cardenas, just purchase the great deals, other items go somewhere else to finish my shopping. read more

My shopping experience at this El Super location will be the last time. The cashier "River V." who knows how to speak English, I tried to confirm with him whether Juan is the store manager. As soon as I said that he was very standoffish and tried to ignore my questions. I want to confirm whether Juan speaks English because I want to bring to Juan's attention about my prior shopping experience at that location. I explained to "River V" why I asked this because what happened during my last visit, no matter which store employee (besides the one I had a problem with) claimed that they can't speak English and can't get a hold of the store manager. Instead of contacting Juan (since I was there), "River V" continued to give me that standoffish attitude and told me, "Don't be surprise that no one speaks English." So what happened during the previous visit: A female cashier who spoke English was using the toilet and continued conversing in Spanish with another worker. I don't know what was said, but patiently waited because I also needed to use the toilet. When she finally came out there was poop on the seat and in the toilet. I came back out and told her there is no toilet paper. She glared at me. My mistake because I meant to say there is no toilet seat cover. She told me yes there is. I went to check the toilet stall again and came back out and told her again "there is no toilet seat cover." She continued to glared at me and said, "You said that there is no toilet paper." "I told her I made a mistake. I apologize. But I can't use the toilet because you left poop in the toilet and the seat, so get some toilet seat. I'll wait for you do get it done to use it." I won't out of restroom because the smell was overbearing. Well, 20 minutes later, there was no toilet seat cover and the other stall is available, but just as nasty. I don't know if it's intentional, but I need to use the toilet so I had to clean the toilet before I could even use it. After I came back out from the restroom and trying to get someone to help me to get a hold of the store, everyone responded to me in Spanish. I told them I don't understand and asked "Can I get someone who knows how to speak English." Everyone replied whether shaking their head or body language that they don't understand what I'm saying. After trying to get help from different people for over 15mins with the same results, I finally decided that I won't shop there. We decided to just leave the cart full of stuff and walked out the store. In summary, this location had been the preferred place to shop even though sometimes the food: meat, fruits and vegetable were rotting or of poor quality, but the price was decent. But after all the experiences I had at this location, and I only gave a couple of them, I hope the store manage, Juan Mendoza, reads this review and spend time teaching his staff a thing or two about customer service. For now, I'll just try another El Super location. read more

Huge thank you to cashier Cassandra. Very friendly and up beat. Minor problem with pricing on some seafood items and she personally went to the seafood section and resolved the issue and was back promptly, rang us out with a smile and apology for having us wait though it was no problem because she was so friendly during our transaction. Thanks Cassandra! read more

Nasty flippin restrooms, pee all over the seats, they didn't clean them before anyone went in, the customer service sucks, not highly attentive to customer's needs. I don't really shop here, and I wouldn't recommend it. read more

El Super - 2 registers open, long friggin lines, and still cashiers are still slow as a snail. - Grocery Near Me - Moreno Valley, California

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I can't believe they sold my fiancé this cake . He asked them to write on it and this is what they gave him to propose to me. read more

El Super - Grocery Near Me - Moreno Valley, California

Yikes! I have been to several mexican supermarkets and this is by far the grossest. It is so dirty, it smells, other than bakery, fruit and veggies, the rest of the groceries are grossly overpriced. Crap laying around everywhere, spilled stuff, noone working spoke even a lick of english. Fights going on outside... I'd rather go to Cardenas or Vallerta anyday. They need to tear this whole area down, pretty seedy. read more

Still same expired cheeze its on shelve !its been out for three months !!!!! Definitely check expiration dates on produce here ! You never know ...... went back in today and found these... just my luck or I'm just careful to double check when shopping here. EXPIRED BARS! read more

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I was so thankful to find this market open on Christmas day. I have never shopped here before. I was so amazed at how nice and friendly everyone was even working on Christmas. The store manager was so accommodating that he happily took me to each isle to help me find what I was looking for. The store was nicely set up and very well organized. Prices were great as well. Thanks for your hospitality.. It will always stay with me. read more

I called to inquire about a product and the phone was answered by 4 different non English speaking employees. Instead of being transferred to someone who might be able to help Me, I kept being hung up on. Four times to be exact. I don't expect for everyone to be able to speak English, but I do expect for there to be someone who could address your needs if you need help. It's rude to just keep hanging up on someone because you can't or don't want to communicate.I finally called back to address this with the manager Deanna who was not only unhelpful but rude and dismissive. She kept cutting me off and was irritated I was seeking assistance and addressing an issue that she refused to address the reason I called in the first day place. She stated that "whatever it is you need, we don't have it."I've since lodged a complaint with the corporate office and Am awaiting follow up. Horrible customer service! read more

Lol worlds best at not answering the phones , how hard is it not answering the phones jerkoffs , anyways pendejos make sure the floors are dry instead of wet ohh and the bread today was stale as a rock read more

Why does it clearly state that Store Closes at 10:00 pm and why shopping we've noticed that they closed the doors 20 min before 10:00 pm and they turn customers away, today it happened to us. Security said they will and manager will do as they please. If we complain to corporate it won't mAke a difference. He was very rude and arrogant. I thought this was a customer based business. read more

They got everything needed for a fraction of the cost outside market. Mainly Hispanic production but the products are good. There are certain days for bargains so knowing is good . read more

El Super - Grocery Near Me - Moreno Valley, California

I tried some of their food that they prepare there and been disappointed each time. Most of the time they use some cheap meat with a ton of fat on it. And recently decided to try one of their papuasa's and was the WORST i've ever had! They only had two choices, meat or cheese. I got the meat version and came home. Once I got home I realized they gave me the cheese version. O.K., whatever. But halfway through I still hadn't come across ANY cheese! The thing was 90% dough! And make matters worse, they didn't even ask me if I wanted red sauce on it. That pickled cabbage/carrot stuff they put on top was DRENCHED in red sauce to were I couldn't even see any color but red. The stuff is already pickled and spiced, it didn't need any more spice! Just ruined the flavor of the topping : ( My brother got some of their store made tortillas recently and mentioned that they tasted weird and didn't care for the inconsistent quality of one tortilla to the next (bigger/smaller/holes in them/not even round and more like football shaped) Even the meat/butcher department i've noticed color in the meats to were it looks like it's been there too long. Friendly service, but that's about it. Oh yeah, when they tell you their freshly prepared salsa is "mild", don't believe them. It usually runs at about medium and if you save any for the next day, it will be HOT. Edit: Watch out for the meat department!!! Look at the cooling condensers above the meats, some of sections are rusted!!! This is dripping down rusted water onto the meats!! Rust in your food=NOT GOOD!!! read more

Isaac will put you on a hold forever and will never answer again. Don't bother calling their number. It's so sad that one of the cashier girls there are bitchy and have attitude. I've been going to this place for more than 10 years now, most of them are just neutral, but at least try not to be a bitch to your customers when they just want to ask you a simple question. read more

What a disgusting grocery store! I go here for the produce and while they're reasonably priced, everything there is dirty. I bought spinach and some of the leaves were going bad (i.e. not fresh). Not to mention, I had to quadruple wash the vegetables because they had so much dirt on them. Yeah and I agree, the employees here stare at girls shopping here with no shame. It doesn't matter if she's with a guy or if she's underage -- there are NO boundaries! read more

15 minutes JUST to order meat. 15 minutes to be rung up. This is the issue I have the 3xs I've been here. I should know better than to never come here again. Worse customer service. Worse grocery store ever been to read more

I absolutely love this store. The bakery, produce and freshly prepared foods are amazing. I stop by at least a few times a week for their ceviche de pescado made with swai. Delicious! read more

I honestly don't like the area, so I dread hearing my mom say "I have to go grocery shopping, take me there." Prices on produce are decent, especially they're weekly deals. Their aguas frescas are good. Never tried their food though. Staff is....ok. Some are rude, some stare too much, some are helpful. read more

Despite what I have recently seen on the news regarding the rat infestation on some of the stores I still visited because I had one goal and that was to buy fabric softener with an awesome coupon. No food. Well they didn't want to honor my coupon at first but after speaking with manager she gave the ok to honor it. Paid $1.14 each for bottle. read more

Wow, the reviews are no joke. This is a really crappy El Super, nothing like the ones in Anaheim. It feels gross and dirty. Is it the lights? The smell? Not sure. The selection is terrible and the lines are way too long. The workers seem angry even over the store loudspeaker. If you want tamales from a car in the parking lot, though, you will be offered some by a surly looking guy. Enjoy that. read more

They should change the name from El Super to "White People Wait". I was next in line for the meat and the seafood and the workers made damm sure to look around to make sure everyone else of a certain ethnicity was not in line before me! read more

It's no wonder produce are on sale at this location. Their cucumbers were going bad and moldy. This grocery store is filthy and not well maintain. It's even an inconvenience when trying to purchase a cake! You would have to wait for a baker to print a barcode label, walk across to the other side of the store to pay, and THEN walk back to the baker with your receipt to pick up your cake. You can't even exit thru the front entrance unless someone from outside walks in to open the door. Otherwise, you'll have to walk towards the other side of the store by the registers to exit. This grocery store is just a wreck! Save yourself the time and money. Shop else where for better quality food. read more

Watching one of your employees smoke while doing a cart run, then take all the trash left in carts and throw them on the ground made me change my mind about shopping here. If you're that careless about small things, can't imagine how the standards are inside. read more

A market like any other best on wed and thurs, .thats the weekly specials read more

El Super - Grocery Near Me - Moreno Valley, California

I walked in at 7 pm asked for 3 raspados she said we don't have any. I pointed out to the counter that was full of the syrups as I'm sure that's what she meant and not that they ran out of ice to shave to make the raspados. She said oh we're putting them away. I said oh ok. I went to look for a manager I believe Lulita. I spoke with her and asked what time do they closed to which she replied 10 I asked if the kitchen close early to which she said no. I informed her that her employer refused to sell me a raspados because 3 hours before the restaurant part closes she was putting things away. I mean isn't that there job to serve the client. I understand wanting to start closing up shop early, maybe 30 minutes is understandable but 3 hours?!? So I will be contacting corporate and I hope they talk to their employees. read more

They only have one cashier and a long line. It takes more than half and hour just to pay for groceries.

Service here is horrible. The people are rude and the whole shopping center is crap. Every time I go im ignored when trying to order hot food. Never going there again. read more

I moved to Mo Val nd thankfully El Super opened a few months later. This is not my favorite place for groceries, but they have great products. They have an amazing bakery! The pan is the best around!!! I've also purchased carne asada, tortillas and chorizo here as well. And they're pretty cheap. Highly recommend El Super read more

By far the worst customer service I have ever experienced. I called to inquire about pricing on an item and before I could ask to be transferred to the appropriate department, the receptionist-who I think is also the cashier- put me on a direct hold. This happened four times for a time period of five minutes each. The sixth time I called I finally was able to ask her "what exactly are you putting me on hold for?" She replied with "it's against our store policy to give out prices," and proceeded to hang up on me. She literally had me wait 20 minutes for an answer when she could have simply told me she couldn't help me. But I guess that happens when you don't let a customer get through her request or say a word before putting her on hold multiple times. I then attempted to reconnect with her and she hung up on me another four times. The managers should really consider focusing on professionalism and customer service, the lack of it is obvious and dire. I won't even go into the details about the difficulties I faced in maneuvering the outdated and barely workable website. read more