Very good taste and service amazing taste Greta delas good job everyone !!!!!!!!!!!!!!!! read more

Cold Stone Creamery - Oreo - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Google says they are open until 9 and I just arrived and the girl that works here said, "sorry but we are closed, we closed at 8 today." Had there been time adjustments made online, I wouldn't have wasted my $6 a gallon gas to get here. I also won't be coming back. read more

Service here is great I wanted something different so she put together something that was not on the menu and I really liked it.. I will definitely be returning read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Hands down the WORST root beer float. Please tell me when they started putting root beer floats in an ice cream bowl??? $9 for a scoop of vanilla ice cream in the "like it size" bowl and a splash of root beer??? Then we asked "doesn't it come in a cup"? And she replies no it comes in these... what the helly!! read more

Cold Stone Creamery - Root beer float - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

We had a large order and Edith was so great and accommodating! Cold Stone is our family's go-to.

They have a variety of different flavors and combinations if you don't want just a plain flavor. My go to item is the banana Carmel crunch. It is absolutely the best hands down! Simple yet so tasty. The service is great. You are always greeted and they are fast on making your ice cream. The location is clean and up to date so I do like that. If you love ice cream, this is the place to be at. read more

Cold Stone Creamery - Different options - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

The only coldstone i like going to. the employees are always so sweet. they always mix the ingredients and add perfect amounts. i've been to other locations and (i only ever get founders favorite) and there's barely brownies/fudge. taste like just sweet cream by itself. anyway, just sitting at home eating my ice cream, appreciating it. i wish i could remember the name of the individual who helped me earlier today, but just 10/10 read more

Cold Stone Creamery - perfectness - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Terrible service, Devin was extremely rude and unprofessional. Won't be coming back due to bad service

Great customer service from Dawn, friendly and helpful, will be coming back for other occasions! The best Oreo ice cream cake ever!

Employees are super nice, helpful and patient, store is clean and they have lots of cakes ready to go but what I do not remember is 2 ice creams being $26 and they were overly sweet and just not what I remember cold stone being. The mix ins are $1.99 each, literally for 2 Oreos. We couldn't eat them, 3 bites and into the trash they went. read more

Great service and ice cream, never can go wrong with this coldstone. The customer service is super friendly as well

So i installed this app specifically to leave this review. I love the coldstone chain, But today i got scammed. I asked for a Love it mint ice cream and instead got literally like one little scoop of ice cream that barely filled the cup. Even my brothers love it sized ice cream had a single tiny scoop. I didnt get the guys name but he was some indian guy with the biggest smile on his face i think he was high or something. I dont mind my ice cream server being high but at least give me my moneys worth please! Literally finished my ice cream before i got out of the parking lot and i aint even a big back like that. The ice cream is always gonna be good quality but my problem with this place is just the portions. Please do better i wanna be happy with coldstone again lol. read more

Emily was awesome and helpful today! Big coodos to her! Ice cream was also delicious ! The absolute best in the business, come get some ice cream from Emily! read more

Edith was awesome. Walked in with 3 kids and she was patient enough to deal with all their shenanigans. Plus I love the ice cream

Jocelyn is amazzziiiiiiiing and so sweet like all these delicious flavors! I am definitely coming back!

Thank you for your great customer service Savannah. We appreciate your help today with all of our ice cream

Great customer service! Came in for a birthday cake and they were very helpful! The environment was nice and clean as well!

Edith was such a helpful employee, super clean place and quick service will be coming back

Come here everytime for all my needs!!!!! Cotton candy love it every day. They rock and are so nice and helpful

Emily !! Was the greatest! Every helpful!!!! Will definitely come back !!! Emily was very nice and helpful,

Great service from Emily. We appreciate her kindness and willingness to help us out for our cake.

Service was good but damn!!!! $12 for a medium which is like a scoop with some caramel and cake mixed in???? I'm going to just make my own ice cream from now on lol!! read more

I found a piece a plastic in my ice cream! I'm so upset as I could have given this bite to my daughter and she could have choked. I got chocolate and vanilla ice cream mixed with brownies. Idk how you can this large of a piece of plastic in this. I watched them make it so it must of been made into the brownie. read more

Cold Stone Creamery - Plastic! I was eating my ice cream and felt something hard before I swallowed what was in my mouth and it was a chuck of hard plastic! - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Fast service when busy! Sizes are ample amount! Great place to get ice cream, has many choice! read more

Cold Stone Creamery - Chocolate devotion medium cone - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Great decor, fresh flavors and excellent customer service. Edith was exceptional and went above and beyond to serve us. Thank you for assisting us Cold Stone. We'll be back. read more

I would give this place 0 stars if I could. But extremely poor service. Cold stone failed to deliver my online order for an ice cream cake for my husbands birthday timely and I was given coupons to rectify the situation. When I tried to redeem the coupon with my kids, I was accused of stealing the coupons and that they don't do deliveries. Well here is the text from my delivery driver and the my receipt that shows that they did do deliveries. When I provided my receipts, the manager all of a sudden changed her tune and said ok we can honor it. No thank you. The damage is done. You should never accuse customers of stealing. I was extremely offended and I will never give this place my business. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Thank you to Edith A. for helping me out with my order of 6 for my family and for adding a little more yellow cake in the lid. As well as putting them in the fridge with a lid so they were good to go. I will always be coming back! read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

So my daughter wanted Cold Stones and she was treating so why not....Plus it's a local spot and we try to support local business as much as possible. Just a heads up they do tend to be busy but it was worth the wait. What made it worth it even more is that my neighbor (who is a year younger than my daughter) works here. It's his first job and he was the one who got to wait on us. It truly is special when you've known someone from before they were born to now see them come into their young adulthood. He did a great job on our ice cream request and we got plenty for our money. read more

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Edith was great help! She offered us writing for out cake, it was beautiful! Will be back in the future.

If I could give zero stars I would. My daughter wanted cold stone ice cream last night 7/23/23. We were out running errands, and had 7 minutes to spare before closing at 9. When we arrived, there were people in line inside the store. My daughter walks up to a locked door. The associate in the store just gave her a smirk, as the customers inside looked on. She felt very humiliated she said. As we were leaving another couple walked up as well and was not let in. Hmm!! I wonder what there policy is? I work in customer service and we cannot lock the doors until exact closing time specified!!!! read more

Edith was very helpful and friendly . Im so happy she was the one that helped make our twins birthday special!! She took her time to explain the cakes and was very patient with us ! She went through extra mile to make our experience 10 out of 10 !! read more

Great spot for ice cream... Darla was wonderful and was a great help would for sure be returning

Robert held down the store while the other 3 workers plus the shift leader were all flirting with a guy at the register. For that, we are only giving Robert the 5 stars. Otherwise, the store would have gone downhill. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

I usually don't go to Cold stone but today my girls wanted ice cream from there and we stop by, Edith helped us out and was a great experience, super nice, excellent customer service. She is great thank you. You just gained a New customer to this location. DEFINITELY COMING BACK!!! read more

Picking out a cake for our sons upcoming birthday couldn't be any smoother and that's all thanks to Edith! Not only was she very helpful, she was very friendly! Thank you so much Edith! read more

Edith was super nice and helpful! Right when I walked in she greeted me so well. I definitely had recommend getting your cakes and ice cream from her!!!! read more

Jorge gave great service with a smile the ice cream is very delicious as always. Everyone was happy

Dawn was amazing and helped us answer all our cake related questions. Would definitely recommend to all.

Edith was the best! She was very friendly and it was great customer service. I would come back again. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

love the ice and the services and i love the help of the people and a lot of stuff to choose