Cold Stone Creamery

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3 months ago

I've never been to Cold Stones and place the order. So it was a confusing and new experience. Had no idea that the large came with Four Scoops but thankfully Edith was so patient, kind and polite. She worked through all of my confusion and still provided Superior Service with a smile. Even I was working my own nerves and my kids agree that I was super confused. I just want to give credit to Great employees and customer service when deserved. read more

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Samantha M.

3 months ago

Love this cold stone location, Edith was very sweet and kind! My order was perfect as always!! read more

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Summer L.

231

4 months ago

Cold Stone Creamery - Cookies 'n' Peanut Butter Ice Cream made with OREO® and REESE'S - with white Oreos, cookie dough, and graham cracker pie crust - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Sik B.

12 days ago

The ice cream was really good and served well. Edith also provided excellent service and was a really nice server.

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The O.

4 months ago

Yummy ice cream quick service check them out! Great service ALEXI IS AWESOME.. give her a raise! read more

Cold Stone Creamery - Yummy - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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The Harry Potter C.

25 days ago

Loved the music service was fast and quick and very helpful especially cause I have a little sister

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Cheyanne L.

4 months ago

Fast and friendly staff. Loved it thank you guys for keeping all your guests happy and keepn the flow going read more

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Leo H.

1698

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1 year ago

Service here is great I wanted something different so she put together something that was not on the menu and I really liked it.. I will definitely be returning read more

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Stacie H.

2 months ago

So delicious and amazing and the staff is so nice. I appreciate all the ice cream and toppings they offer xoxo

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Daniela F.

6 months ago

Very good taste and service amazing taste Greta delas good job everyone !!!!!!!!!!!!!!!! read more

Cold Stone Creamery - Oreo - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Shonntae Y.

5 months ago

Google says they are open until 9 and I just arrived and the girl that works here said, "sorry but we are closed, we closed at 8 today." Had there been time adjustments made online, I wouldn't have wasted my $6 a gallon gas to get here. I also won't be coming back. read more

Business owner information

Devin G.

Sorry .. we closed for two days to remodel

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Isadora B.

3 months ago

Today I had a great experience at Cold Stone thanks to Alexi! She was so kind, welcoming, and provided excellent customer service. She had a positive attitude, was patient, and made my visit really enjoyable. Thank you, Alexi, for the great service! read more

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Mayra M.

4 months ago

Always great friendly service. The staff members are all a pleasure and eager to serve customers

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jamal g.

4 months ago

Great customer service, clean atmosphere, Darla has very great customer service and very polite

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Courtney P.

1 year ago

Cold Stone Creamery - Root beer float - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Mari A.

1 year ago

We had a large order and Edith was so great and accommodating! Cold Stone is our family's go-to.

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Cynthia R.

Elite 19

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2 years ago

Cold Stone Creamery - Different options - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Business owner information

Devin G.

Thank you Cynthia .. your feedback is appreciated.

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Priya S.

2 years ago

The only coldstone i like going to. the employees are always so sweet. they always mix the ingredients and add perfect amounts. i've been to other locations and (i only ever get founders favorite) and there's barely brownies/fudge. taste like just sweet cream by itself. anyway, just sitting at home eating my ice cream, appreciating it. i wish i could remember the name of the individual who helped me earlier today, but just 10/10 read more

Cold Stone Creamery - perfectness - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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alina

1 year ago

Terrible service, Devin was extremely rude and unprofessional. Won't be coming back due to bad service

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Silvia C.

1 year ago

Great customer service from Dawn, friendly and helpful, will be coming back for other occasions! The best Oreo ice cream cake ever!

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Cle Cle M.

1 year ago

Jocelyne was a great cashier awesome customer service very polite and helped my kids with everything best experience yet!!!!

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Jessie R.

Elite 19

147

2 years ago

Employees are super nice, helpful and patient, store is clean and they have lots of cakes ready to go but what I do not remember is 2 ice creams being $26 and they were overly sweet and just not what I remember cold stone being. The mix ins are $1.99 each, literally for 2 Oreos. We couldn't eat them, 3 bites and into the trash they went. read more

Business owner information

Devin G.

I am so sorry Jessie about the prices. As wages keep going up, we…

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Charlenia A.

1 year ago

Great service and ice cream, never can go wrong with this coldstone. The customer service is super friendly as well

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Glide b.

1 year ago

So i installed this app specifically to leave this review. I love the coldstone chain, But today i got scammed. I asked for a Love it mint ice cream and instead got literally like one little scoop of ice cream that barely filled the cup. Even my brothers love it sized ice cream had a single tiny scoop. I didnt get the guys name but he was some indian guy with the biggest smile on his face i think he was high or something. I dont mind my ice cream server being high but at least give me my moneys worth please! Literally finished my ice cream before i got out of the parking lot and i aint even a big back like that. The ice cream is always gonna be good quality but my problem with this place is just the portions. Please do better i wanna be happy with coldstone again lol. read more

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Paul W.

2 years ago

Edith was awesome. Walked in with 3 kids and she was patient enough to deal with all their shenanigans. Plus I love the ice cream

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Pable R.

1 year ago

Emily was awesome and helpful today! Big coodos to her! Ice cream was also delicious ! The absolute best in the business, come get some ice cream from Emily! read more

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Ada A.

3 years ago

I found a piece a plastic in my ice cream! I'm so upset as I could have given this bite to my daughter and she could have choked. I got chocolate and vanilla ice cream mixed with brownies. Idk how you can this large of a piece of plastic in this. I watched them make it so it must of been made into the brownie. read more

Cold Stone Creamery - Plastic! I was eating my ice cream and felt something hard before I swallowed what was in my mouth and it was a chuck of hard plastic! - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

Cold Stone Creamery - Plastic - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Business owner information

Devin G.

I am so sorry we will be more careful

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Michelle S.

1 year ago

Jocelyn is amazzziiiiiiiing and so sweet like all these delicious flavors! I am definitely coming back!

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Julia L.

Don’t See Your Question? Ask Away!

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4 years ago

Fast service when busy! Sizes are ample amount! Great place to get ice cream, has many choice! read more

Cold Stone Creamery - Chocolate devotion medium cone - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Veronica S.

1 year ago

Thank you for your great customer service Savannah. We appreciate your help today with all of our ice cream

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Uriel M.

1 year ago

Great customer service! Came in for a birthday cake and they were very helpful! The environment was nice and clean as well!

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Olympica H.

2 years ago

Service was good but damn!!!! $12 for a medium which is like a scoop with some caramel and cake mixed in???? I'm going to just make my own ice cream from now on lol!! read more

Business owner information

Devin G.

I am sorry about prices.…

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Jennifer D.

2 years ago

Edith was such a helpful employee, super clean place and quick service will be coming back

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Tish W.

Elite 26 All-Star

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696

2112

5 years ago

So my daughter wanted Cold Stones and she was treating so why not....Plus it's a local spot and we try to support local business as much as possible. Just a heads up they do tend to be busy but it was worth the wait. What made it worth it even more is that my neighbor (who is a year younger than my daughter) works here. It's his first job and he was the one who got to wait on us. It truly is special when you've known someone from before they were born to now see them come into their young adulthood. He did a great job on our ice cream request and we got plenty for our money. read more

Cold Stone Creamery - Flvors - Ice Cream & Frozen Yogurt Near Me - Moreno Valley, California

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Business owner information

Devin G.

Thanks Tish .. Glad to get your feedback

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Miss H B.

2 years ago

Great decor, fresh flavors and excellent customer service. Edith was exceptional and went above and beyond to serve us. Thank you for assisting us Cold Stone. We'll be back. read more

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April R.

1 year ago

Come here everytime for all my needs!!!!! Cotton candy love it every day. They rock and are so nice and helpful

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Rockiya R.

2 years ago

I would give this place 0 stars if I could. But extremely poor service. Cold stone failed to deliver my online order for an ice cream cake for my husbands birthday timely and I was given coupons to rectify the situation. When I tried to redeem the coupon with my kids, I was accused of stealing the coupons and that they don't do deliveries. Well here is the text from my delivery driver and the my receipt that shows that they did do deliveries. When I provided my receipts, the manager all of a sudden changed her tune and said ok we can honor it. No thank you. The damage is done. You should never accuse customers of stealing. I was extremely offended and I will never give this place my business. read more

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Gabriella M.

1 year ago

Emily !! Was the greatest! Every helpful!!!! Will definitely come back !!! Emily was very nice and helpful,

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More info about Cold Stone Creamery

25960 Iris Ave
Ste 6C
Moreno Valley, CA 92551
Directions
(951) 247-5036
Call Now
Visit Website
https://www.coldstonecreamery.com

Full menu

Hours

What time does Cold Stone Creamery open?

Cold Stone Creamery opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Cold Stone Creamery close?

Cold Stone Creamery closes at 9:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Cold Stone Creamery closes at 9:30 PM on Friday and Saturday.

Mon-Thu, Sun 11:00 AM - 9:00 PMFri-Sat 11:00 AM - 9:30 PM

Payment methods

Does Cold Stone Creamery take Bitcoin?

No, Cold Stone Creamery does not take Bitcoin.

Does Cold Stone Creamery take credit cards?

Yes, Cold Stone Creamery takes credit cards.

Food & Alcohol

Does Cold Stone Creamery have catering options?

Yes, Cold Stone Creamery does have catering options.

Indoor Amenities

Does Cold Stone Creamery allow dogs?

No, Cold Stone Creamery does not allow dogs.

Outdoor Amenities

Does Cold Stone Creamery have bike parking?

Yes, Cold Stone Creamery has bike parking.

Does Cold Stone Creamery have parking?

Yes, Cold Stone Creamery has parking options. Validated Parking

Other Amenities

Is Cold Stone Creamery wheelchair accessible?

Yes, Cold Stone Creamery is wheelchair accessible.

Does Cold Stone Creamery have free WiFi?

No, Cold Stone Creamery does not have free WiFi.

Cold Stone Creamery Reviews in Other Languages

Spanish
2 Reviews

Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

“an employee named jaelynn served me, very friendly and had an amazing attitude despite how busy and short staffed they were, definitely recommend her.”

Mentioned in 2 reviews

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Joseph L.

10 years ago

I visited this store tonight with my friend and We were instantly greeted with a Hello Welcome to Coldstone's by a Julia who was extremely friendly and helpful since we had never been to Coldstone's she was Great! But we were shocked by how the other people behind the counter and one older lady in particular who was in workout clothes treated and spoke to the employee who was helping us the older lady was Very rude and unprofessional we were so shocked we tipped Julia and enjoyed our ice cream and decided to write this review of our experience right away! We hope to visit again just to check on the sweet ice cream server read more

Sylvia G.

6 months ago

I had such a great experience at Cold Stone thanks to Edith! She was handling a busy shop all on her own and still managed everything with so much grace. Despite being short-staffed due to the recent fires in the area, she kept a positive attitude, stayed attentive, and had a genuine smile the entire time. It's not easy managing a rush solo, but Edith made every customer feel taken care of. Her hard work and dedication definitely didn't go unnoticed. Cold Stone is lucky to have her! read more

Ur M.

2 years ago

10/10 I had an incredible experience at Cold Stone! The ice cream was delicious, but what really stood out was the amazing service from Alexi and Santiago. They were so friendly and welcoming making the whole visit even better. They helped me choose the perfect mix and prepared everything with a smile. It's always great to see employees who truly care about customer satisfaction. I'll definitely be coming back thank you, Alexi and Santiago, for making my visit so enjoyable! read more

Christian T.

4 years ago

came here yesterday for some ice cream and it was 5 min till closing and was still pretty packed . Poor kids were getting yelled at from a customer for doing their job in the back making ice cream and cleaning up . lady was going crazy but I think these kids did a pretty good job ! Hate when customers get mad for being to " busy" . I loved their service , thank you Juan & ( not sure what the other child's name was ) sorry lol but was very good :) read more

Monique M.

11 years ago

Favorite ice cream place to go to! Not only because of the ice cream but because the costumer service also! I believe it was Bryan and Daisy or Lily.. her name was a flower that's all I know but they were so helpful and everytime I go, they welcome me and greet me with smiles and I just feel like I know them now! When I tip, they sing and that's what I look forward too! This place is clean and I recomend. Thanks Coldstone! read more

Raylene L.

5 months ago

Stopped by Cold Stone and had such a great experience! The ice cream was fresh, creamy, and packed with flavor, and the mix-ins were generous (not just sprinkled on top ). The staff was friendly, patient, and kept the line moving while still being welcoming. Definitely hit the spot for a sweet treat -- I'll absolutely be back! read more

Bestfriends F.

3 months ago

Had such a great experience at Cold Stone! The staff was super friendly, worked quickly, and made my ice cream exactly how I wanted it. Everything tasted fresh and the mix-ins were blended perfectly. The store was clean, and the service made the visit even better. I'll definitely be coming back! read more

William G.

2 years ago

Had an awesome experience at Cold Stone thanks to Darla! She was super friendly, helpful, and made sure my ice cream was perfect. Not only was the ice cream delicious, but her positive attitude really made the visit stand out. I'll definitely be back--hopefully Darla's working when I do! read more

Yobani O.

3 months ago

Great place to buy tires! The staff was friendly, knowledgeable, and helped me find the perfect tires for my car at a fair price. The installation was quick, and the service was professional. I highly recommend this shop if you're looking for quality tires and excellent customer service read more

Adrian R.

2 years ago

Alexi perfect customer service did it fast and made it very convenient. Made the ice cream taste extra good with the perfect amounts of proportions of everything I asked for along with Santiago serving my other friend and giving her a great experience as well both deserve gratitude read more

Priscilla S.

4 years ago

I walked in cold stone during a busy hour, but the workers are very fast and efficient. Robert helped me and made my experience welcoming and fast. Robert made me a great ice cream! Thanks homie :) read more

Ladybug P.

2 years ago

there ice cream is always fresh they have a good environment there staff is very welcoming one of the staff named Amari is always polite and gives excellent service whenever I come by the shop. read more

Ana L.

10 years ago

Julia is the best worker there, so nice (: From the moment we walked in she greeted me and my sister with a smile and helped us get in and get out very quickly.. Best one I met there (: read more

Kristan P.

12 years ago

We visit this location for special occasions as it is pricey. They do give out coupons regularly so that helps. Most of the staff is friendly. Sometimes the line moves slowly. read more

Yuliana S.

2 years ago

The workers always have the best attitude whenever I come and have good customer service. Thank you Edith for making our orders and for helping us pick out our cake as well read more

Jaelynn T.

5 years ago

Elizabeth had a very good attitude even though it was very busy and she was so helpful...Robert was also very helpful and kind! Definitely recommend for y'all to come here! read more

Beverley H.

4 years ago

David and Robert nailed this store, they running this business! I came in twice asking for help the Kirby ice cream, they were on it, and nice manners alongside with it read more

Jessica R.

3 years ago

Amazing location! I was greeted as I walked in by Mel and she helped us the whole way! So sweet and is a solid asset to the team! Definitely made my night ema 10/10 read more

Jorge R.

5 years ago

This place has great and friendly customer service. It is clean and fast. Alot of ice cream options. Connie is great! She has a great smile and is very friendly read more

RJ F.

7 months ago

Alexi should receive some kind of medal or trophy or something. All of the best ones I've ever gotten have been from her. I hope they double her pay. read more

Cold Stone Creamery - icecream - Updated October 2026

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3.9

(65 reviews)

A New Fan! I was craving Yogurtland (really the only Froyo…read moreplace I've been to), but came across this Frozen Yogurt spot and decided to check it out. Loved it. The gentleman was extremely friendly and welcoming as soon as we entered. We were able to try some samples and then make our choices. Fairly priced and a clean location. Delicious Froyo! I will absolutely be back.

Came in for frozen yogurt. The place was clean and well maintained, very friendly welcoming. The…read moreflavors we tried were cookies and cream, strawberry and the cake batter one. There were a lot of options for toppings but we just stuck with yogurt only. Yummy cold treat for a hot March day for my kiddo

Nothing Bundt Cakes

3.8

(4 reviews)

Brand new location, very clean and fully stocked. This location is much larger than the Moreno…read moreValley location. However, all of the stores have different occasional decorations. The cakes are always good but it taste better when you let them get room temperature since they are refrigerated. The cashier was nice and they had different bags to give you than the brown paper bag here.

This is such sloppy work. The ribbon is messy, the wrap is cut sloppy, the printer at this location…read morenever works apparently because I always get sloppy handwriting on my cards that I pay extra for. I'm so disappointed!!!!

Yogurtland

3.6

(94 reviews)

Okaaaay, Yogurtland! I see you!…read more Yogurtland offers a selection of rotating and limited edition soft serve flavors. My year-round favorite often has Strawberry or Mango and Rocket Pop. Today, I got the Matcha Strawberry with Spicy Strawberry Watermelon Sorbet and a bit of their Lychee Jelly. OMG, so so good! The service is decent and ambiance is always brightly lit. It's a fun place to bring the kids, as they often enjoy the yogurt machine and toppings but be careful as the weight can totally bring the total pretty high. It's easy to find: just south of the 60 on Frederick in Moreno Valley (look for BJ's). Parking can be a bit tight as it sits in the pocket between Five Guys and Starbucks, so be careful. Overall, I'm really happy with this new flavor. That's an all - you're welcome!

Flavors were delicious that we tried. Service was very friendly as well. Tried vanilla,strawberry…read moreand chocolate and both my son and I were very pleased. Place was clean and well maintained as well. We don't live near otherwise would come back more often

Helados La Michoacana

3.5

(40 reviews)

Clean place sushi and ceviche stand out Customer service is…read moreon point Must try the michoacano roll

This place is not it customer service was slow very hot inside we got a single scoop of lemon on…read moreesquite hot Cheetos and a chocolate dipped vanilla bar. All of it tasted old as if it would've been sitting around for a while. The ice cream was very icy. Wasn't very creamy. They put way too much juice in the corn not at this place is not the place. Save your money go somewhere else.

La Michoacana

3.1

(19 reviews)

As soon as we walked in we were welcomed with a smile, the place was super clean…read more The attendant put fresh gloves when she started prepping our stuff. We had no idea what we wanted so she said "well you can start tasting, what would you like to taste" And then another person came and offered us a taste of water. You can tell they are service oriented and they like what they do. And on top of that their antojitos are bomb, you must try their esquites. Everything tasted fresh, well seasoned. And you know is fresh and based on seasonal products, no fake fruit nothing. They have raspados and they make the syrups in house, and the flavors vary, you can say it's a secret menu so make sure to ask about it! There are a lot of michoacanas out there but this one is worth to try! Fresh produce, fresh ingredients, clean and homemade!! Thank you ladies we will be back soon !!

My friends and I were craving ice cream on such a hot day in September. This was the place to go as…read moreit was nearby. I tried a new flavor called gansito and it was delicious! It had chunks of the chocolate with vanilla and goodness! I would try it again!

Churrito Loco

4.0

(505 reviews)

What a fun and different place in a good way. Had filled churro's, cheesecake and dulce de leche…read more They were both good. The horchata was excellent!

Edit: went back again and noticed the pricing was wrong. The menu price and what they charge you…read moreare different. I saw some reviews about it but didn't notice it until this last time. I probably paid an extra $2ish with the added charges plus I got charged more for tax since my subtotal was more. It's not a lot but it's the point. The desserts are always good. Place is priced same or better than other local competitors. The chicken fries were like $10. At frynot they are $20 and it's the same size. The funnel cakes like $15 and krustys is about that too. It's better service than both of the competitors as well. The restaurant is clean and well kept.

The Cupcake & Espresso Bar

4.7

(769 reviews)

I have been wanting to try this spot for awhile and I'm so glad I was finally able to…read more The girl working was so sweet and helpful. I don't like super sweet drinks so she helped me decide on an iced toffee nut white mocha, and of course I had to get some cakepops for the kids! The coffee was so good! It was just the right amount of sweet. Not too much, so it wasn't overpowering. The flavor was perfect. Sweet, with a hint of nuttiness. There are plentty of milk options, and a whole list of drinks I cant wait to come back and try! The walnut brownies looked absolutely decadent, but I really had to restrain myself considering it's bathing suit season! Hahaha! The guy making the drinks worked quickly and efficiently. He was very friendly when when my drink was ready. I really like the people who work here! The vibe here is pretty mellow. There were a few people waiting for drinks, one guy sipping coffee and working, and another couple having desserts chatting at a table. The noiselevel was low, and the music was good. All in all it was a great visit and I cant wait to come back and try more treats and drinks!

This little gem is always a go to! The cafe feels are fun, warm and everyone is friendly. My go to…read moreis the Spanish Latte w/ almond milk and it does not disappoint!!

Valley Ice Cream & Dry Ice

3.8

(10 reviews)